Nobody enjoys having difficult conversations, but when you're a leader or manager in a company they are inevitable.

In this episode I discuss why having difficult conversations in a positive way is important and how to have these conversations in a way that benefits everyone.

You're going to learn about the mindset and skill set involved in having difficult conversations:

5 Tips on Mindset
1. You won't regret it
2. Your job is to help others be better
3. Tough talk now vs tough decision later
4. This is expectation management
5. Difficult conversations make people better

7 Tips on Skill set
1. Always have these conversations face to face
2. Talk sooner than later
3. Shoot straight and don't sugar coat
4. Clear communication and next steps
5. Deliver it with love
6. The feedback sandwich
7. Send a written summary

You will also learn how I do a "feedback sandwich" but you will have to listen to the episode to learn more about that!

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