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S1E15 • Steve Kincanon • Love on the frontline - Action This | Wave AI Podcast Notes

← Action This

S1E15 • Steve Kincanon • Love on the frontline

October 12, 2022·00:49:49

Just ask seasoned executive Steve Kincanon: if you love your frontline employees, they will love your brand and customers right back. This episode digs deep into why we should be pivoting from score-obsessed to appreciation-obsessed, and why our CX...

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