Loyalty Schemes: Are they all they're cracked up to be?

How do you feel about loyalty cards or apps? Our team is divided by those who swear by them and those who don't want them. We'd love to know what you think on 2101. We're talking about loyalty cards because Consumer NZ has taken a look at what we customers actually get out of them - especially in regard to supermarkets. Consumer NZ's Head of Research and Advocacy Gemma Rasmussen joins Jesse.