
Returning guest Joyce Peralta, Manager of Digital Communications at McGill University, joins Brian for a thoughtful conversation about what higher education institutions are getting right and wrong about AI adoption. From governance and accessibility to localization and structured content, Joyce shares how McGill is navigating the realities of implementing AI inside a large, decentralized institution. She explains why AI readiness is really about trust, shared standards, and human judgment, not just new technology. The conversation also explores the future of AI in higher education and why successful adoption will depend on building systems that support both consistency and inclusion.