Podcast
AI in Action
Hosted by IBM · EN
AI in Action explores what it takes to put artificial intelligence into action across a rapidly evolving business and tech landscape. Each episode focuses on responsible AI implementation and real-world business challenges, examined through a practical use case lens.
20episodes
Episodes
Newest firstAll episodes
Why AI adoption starts with employee happiness
Aug 2600:33:14Tap to summarizeIs generative AI just a productivity hack—or your team’s secret to loving work again? Deborah Lovich, Managing Director and Senior Partner, Boston Consulting Group, believes that when AI is used to decrease the grind and increase the joy, employees embrace it instead of resisting. Hence, Deborah encourages businesses to develop AI tools with employees, equip managers to lead AI adoption and customize AI learning opportunities. The result? Motivated teams, lower churn and bigger profits. Catch the full discussion to learn how you can transform work by putting your people at the center of all AI initiatives.The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.
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AI energy consumption: What it means for businesses and the power sector
Aug 1200:21:48Tap to summarizeAI is using more energy than ever, but it’s also making us more productive and efficient. So how can we dial down energy consumption without losing the momentum? Let’s find out from Joseph Majkut, Director of the Energy Security and Climate Change Program at the Center for Strategic and International Studies (CSIS). In this episode of AI in Action, Joseph talks about the critical intersection of AI and energy, explaining the impact of AI on power grids and discussing the potential solutions for efficient power generation. Watch the full episode to discover how AI poses both challenges and opportunities for energy consumption, focusing on generative AI data centers, energy efficiency, and the role of nuclear power.Timestamps:0:00 Intro06:18 AI demand versus energy supply09:18 Easing energy demand through infrastructure and operations12:44 Reframing energy use in AI workflows15:46 The most compelling aspect of how AI meets energy19:13 Advice for leaders on using AI without overloading the grid
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Decision intelligence: Thoughtful, data-driven choices
Jul 29, 202500:34:05Tap to summarizeThe data flood is real. And you can either use it to power your decisions or drown in it and lose your way. In this episode of the AI in Action podcast, Cassie Kozyrkov, CEO of Koyzr, explains the concept of decision intelligence, which is based on data, AI and human insight. Cassie emphasizes that while most organizations are busy collecting vast amounts of information, this effort is only valuable when the data leads to better choices or smarter decisions. And this is where decision intelligence comes into play. It helps leaders make sense of data, use generative AI wisely, and base decisions on what truly matters. Catch the full discussion to learn how you can do data-driven decision-making and create real impact within your business.0:01 Intro06:13 Data usage matters more than data size11:03 How to separate good data from bad16:12 Handling irrationality in human decisions20:49 Data choices reflect personal priorities26:50 Our experiences shape AI bias30:13 Should we limit data collection?
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Observability: To run your IT environment on insights, not instincts
Jul 15, 202500:28:43Tap to summarizeOperational disruptions don’t come unannounced. There are always early warning signs—if only you have the right observability solution to catch them before they snowball into costly outages. In this episode of the AI in Action podcast, Vikram Murali, VP of Software Development for IBM Automation, explains how continuous observability has taken the baton from traditional monitoring, giving a new meaning to operational resilience. Observability has transformed reactive measures into proactive steps, leading to more seamless operations and fewer costly disruptions. Catch the full discussion to learn how you can run your business smoothly by tapping into the combined power of observability, automation and remediation. 0:00 Intro03:35 How do AI solutions affect observability?07:35 How much visibility does observability provide?12:26 The difference between good and bad observability tools20:21 Choosing the right data for the observability tool23:42 Balancing power and control in agentic frameworks26:33 Getting started with observability The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.
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AI in real estate: Use AI for your next move
Jul 1, 202500:17:52Tap to summarizeFinding a house that matches your budget and style doesn’t have to be a struggle. All you need is the right AI tool that can open the door to your dream abode. And that’s precisely what Redfin is offering with their AI-driven real estate solutions. In this episode of the AI in Action podcast, Ariel Dos Santos, SVP of Product and Design at Redfin, shares how they’re using AI to transform the house-hunting process. Redfin is tapping into vast amounts of data to understand buyers’ preferences and provide tailored recommendations, making it easier for people to make their next big move. Tune in for a detailed insight into Redfin’s AI vision—and how it’s going to make the home search process smarter, smoother and a lot more fun.
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Productivity isn’t enough—transform your business model with AI agents
Jun 17, 202500:45:03Tap to summarizeIn today’s dynamic and fast-paced world, focusing solely on productivity won’t cut it. C-suite leaders need to step up and drive strategic business transformation with the power of AI agents. Joining us on the AI in Action podcast this time is none other than Allie K. Miller, CEO of Open Machine. In the episode, Allie shares powerful insights on how agentic AI is revolutionizing business operations—and what C-suite leaders must do to stay ahead of the curve. Watch the full discussion to learn why agentic AI isn’t an upgrade—but a game-changer. Also, while employees must upskill to thrive in the AI era, leaders have a greater responsibility: adopting AI agents without disrupting the balance between technology and humans. The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.
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AI built for sales: From pipeline generation to proposal creation
Jun 3, 202500:29:23Tap to summarizeAI is changing the dynamics of every field—and sales is no exception. But what does that look like in action? In this episode, Morgan Ingram, founder and CEO of AMP Creative, explains how AI substantially increases the active selling time of sales professionals by automating the grunt work. For example, AI slashes the proposal creation time from hours to minutes. And that’s not it—AI also helps craft sharper, more personalized sales messages that improve response rates and drive higher revenue.Watch the full discussion on how you can AI-optimize your sales workflow, empowering sellers to focus on what matters—closing deals and boosting the bottom line.The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.
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The era of AI in finance has officially begun
May 20, 202500:35:47Tap to summarizeAI will transform investment management over the next 5–10 years. How ready are you for this change? Find the answer in the new AI in Action podcast episode, where we discuss AI in finance with Ron Insana, CEO of iFi AI and longtime CNBC contributor. With more than 4 decades of experience, Ron has seen major shifts in the financial services industry. And now with generative AI (gen AI), he’s witnessing finance undergo another massive transformation. Tune in to explore how gen AI is revolutionizing financial services, enhancing productivity and reshaping the investment management landscape. Learn how you can harness AI to future-proof your finance organization. The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity. AI news is moving fast. Keep your business ahead with updates about AI advancements, strategies and expert perspectives → https://ibm.biz/BdnXVJ
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IBM enhances the “human” element in HR with agentic AI
May 6, 202500:29:23Tap to summarizeIn this episode of the AI in Action podcast, our host, David Levy, is joined by Steve Moss, Director of watsonx Americas at IBM, to discuss HR, agentic AI, and the real-world impact of IBM’s transformation journey. Dive into this insightful conversation to get an insider’s look at how IBM has integrated AI agents into the HR workflow—and how you can harness their power, too. Agentic AI drives strategic shifts, boosts productivity and scales teams effectively. Learn what it takes to advance from traditional AI to agentic AI in HR and beyond. The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.
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Agentic AI: The emerging challenge in cybersecurity
Apr 22, 202500:27:39Tap to summarizeThe rise of agentic AI is significantly expanding and widening the attack surface for cybersecurity threats. As AI systems become more capable of autonomous decision-making and action, they simultaneously introduce newer vulnerabilities across workflows, data pipelines and third-party integrations. In this episode, Wendi Whitmore, Senior Vice President of Unit 42 at Palo Alto Networks, shares her views on how agentic AI is redefining the cybersecurity game for both sides: attackers and defenders. Attackers have already started leveraging agentic AI to make the cyberattack process faster and more efficient. Now, the onus is on cyber defenders to quickly harness agentic AI and build security controls that not just match but outpower the speed, sophistication and scale of new age, AI-driven cyberthreats. The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.
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