34:I[58016,["/_next/static/chunks/a10b49cc1be72925.js","/_next/static/chunks/b5ea50e123aa84a6.js","/_next/static/chunks/48003610e91209eb.js","/_next/static/chunks/de880ec5a0241b38.js","/_next/static/chunks/81ce7bf5f20dbd5a.js","/_next/static/chunks/49260bad4a6c1c3e.js","/_next/static/chunks/53f751967ccc7d59.js","/_next/static/chunks/15a1b1fbd3cf7d4a.js","/_next/static/chunks/9d18ca3107644c0d.js","/_next/static/chunks/88bed98e5cd5e639.js","/_next/static/chunks/2a1278cba709ea3b.js"],"ProcessEpisodeButton"] 3a:I[56939,["/_next/static/chunks/a10b49cc1be72925.js","/_next/static/chunks/b5ea50e123aa84a6.js","/_next/static/chunks/48003610e91209eb.js","/_next/static/chunks/de880ec5a0241b38.js","/_next/static/chunks/81ce7bf5f20dbd5a.js","/_next/static/chunks/49260bad4a6c1c3e.js","/_next/static/chunks/53f751967ccc7d59.js","/_next/static/chunks/15a1b1fbd3cf7d4a.js","/_next/static/chunks/9d18ca3107644c0d.js","/_next/static/chunks/88bed98e5cd5e639.js","/_next/static/chunks/2a1278cba709ea3b.js"],"EpisodeTranscript"] 2e:["$","span",null,{"className":"inline-flex items-center gap-2 bg-secondary/50 px-3 py-1 rounded-full","children":[["$","svg",null,{"className":"w-4 h-4","fill":"none","stroke":"currentColor","viewBox":"0 0 24 24","children":["$","path",null,{"strokeLinecap":"round","strokeLinejoin":"round","strokeWidth":2,"d":"M8 7V3m8 4V3m-9 8h10M5 21h14a2 2 0 002-2V7a2 2 0 00-2-2H5a2 2 0 00-2 2v12a2 2 0 002 2z"}]}],["$","time",null,{"dateTime":"2026-01-12T09:06:00.000Z","children":"Mon Jan 12 2026"}]]}] 35:T53d,

Is your team actually afraid of artificial intelligence, or are they terrified of being devalued?

Courtney Baker, David DeWolf, and Mohan Rao return for Part 2 of our change management miniseries, arguing that resistance isn't obstruction—it's a vital information signal. The panel explores why psychological safety must precede AI literacy and how leaders can acknowledge the "grief" of outdated workflows to build genuine trust.

Then, Pete Buer continues his conversation with digital transformation expert Tom Davenport to diagnose "Pilotis"—the industry-wide failure to scale beyond experiments. Tom explains why unstructured data is the hidden bottleneck stopping ROI and why handing everyone a Copilot license isn't a valid strategy.

All that, PLUS Pete breaks down new Gallup data revealing the stark reality of actual AI usage rates versus the hype.

Watch the full episode on YouTube: https://www.youtu.be/qm0ZhU2W6ZU

Start your 30-day trial of Knownwell: knownwell.com/30days

36:T491,AI Knowhow is a podcast tailor-made for business leaders navigating the transformative world of artificial intelligence. In this evolving landscape, adapting the way we steer our businesses is not just about maintaining a competitive edge, but also aligning our AI strategies with our core values and vision. Each week, Courtney Baker teams up with Knownwell executives David DeWolf, Mohan Rao, and Pete Buer to bring you dynamic, insightful, and actionable episodes that are crafted to assist executives in translating this groundbreaking technology into viable business solutions. Our mission is to aid you in maneuvering through this AI-centric world, offering guidance and clarity on the changing dynamics of the workspace. Every episode includes experts, scholars, and practitioners specializing in AI implementation and ethics. We also hear voices from diverse fields to present a rounded picture of the potential opportunities that AI brings to the table. And, of course, we also feature visionary executives who will share their success stories of using AI to revolutionize their businesses. Brought to you by the team at Knownwell: www.knownwell.com/podcast37:T491,AI Knowhow is a podcast tailor-made for business

AI and Change Management: The Human Side of AI Change

Powered by Wave AI