In this episode of the AI Outcomes Podcast, Rob LoCascio — founder and CEO of URAI and the man who invented live chat on websites in 1997 — shares his contrarian vision for the future of AI.

After running LivePerson for 28 years, taking it public, scaling to 3,000 employees and over half a billion in revenue, and landing the #1 spot on Fast Company’s 2022 AI companies list (ahead of OpenAI), Rob walked away from enterprise SaaS to build something different.

He’s on a mission to put humans first with personal AI avatars (Human Life Models) that clone your voice, stories, expertise, and decision-making style — giving you massive leverage while keeping your data private and under your control.

Rob explains why giant LLMs trained on everyone’s data without consent aren’t the endgame. Instead, URAI creates individual AIs that augment you, not replace you — from writing sales emails and pitch decks in your exact tone to doctors reviewing X-rays or accountants analyzing P&L statements in real time.

You’ll discover:
✅ How to build and monetize your own AI twin
✅ Why data ownership matters more than ever
✅ Multimodal AI that goes far beyond the chat window (voice, video, thoughts)
✅ The emotional trust factor when you literally talk to yourself

Whether you’re a founder, sales leader, doctor, accountant, or knowledge worker, this conversation shows how to turn your expertise into scalable leverage in the age of AI.

Timestamps:
0:00 – Intro & Rob LoCascio’s LivePerson legacy
2:45 – Why he left SaaS to build URAI
6:30 – Big LLMs vs. Individual Human-First AI
12:15 – The Human Life Model explained
17:40 – How URAI clones your voice, knowledge & stories
23:00 – Real use cases: sales coaching, medicine, accounting
28:50 – Data ownership & why you must control your AI
33:10 – Multimodal power: voice, video, thoughts & beyond chat
38:45 – Talking to your own AI (emotional trust & support)
43:20 – Entrepreneur mindset: never quit + discernment
47:00 – Closing & how to join the URAI waitlist

Build your AI twin today → https://www.uare.ai/
Mention “AI Outcomes Podcast” when you sign up and Rob will move you to the front of the waitlist.

Connect with Rob: https://www.linkedin.com/in/rlocascio/

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Available on:
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