Chris Hutchins (49:02)
Ultimately, getting any of these cards doesn't really give you outsized value over what else is in the market unless you start factoring in these Housing payments. So let's talk about this because it is so confusing. I had to make a spreadsheet, and then I remade it, and someone emailed me and said, hey, could I have a copy of it? And I was like, no, no, no, you don't need it. It's actually simple. And then as I was prepping for this episode, I realized, nope, it was more complicated than I thought. At launch, there was just one way to do this. You earned 4% built cash, and you could use your built cash to effectively unlock points when you make your housing payments. Now, there is an option. It is a simpler option, but I'm not actually sure it's better. And so I had a proposal that I unsolicitedly sent to bilt, which I thought made things so much easier, which was when you make your housing payments with Bilt, you earn an extra 1x points on any of your BILT cards on all your spend up until the amount you spend on your housing payments, full stop. That's it. No tiers, no built cash. I think the economics of that outcome would have been very similar in terms of what it would cost them to reward, maybe even less. And it would have been so straightforward, they did not take my unsolicited advice. So here are the options that you do have, which, by the way, you can change every single statement cycle and it kicks in the next statement cycle. And so option one, you earn points on your housing payments based on how much you spend in that same billing cycle. So there's no built cash earned here. The only built cash you're going to get is from your welcome offer or your annual bonuses, or that every 25,000 points you earn, you get $50 of bill cash. So you don't pay a transaction fee when you pay your rent or mortgage. And then depending on what percent of your housing spend you do is how many points you get. So if you spend less than 25% of your housing payment, meaning if your housing payment is $4,000 a month, if in that month you spend less than $1,000, you just get the floor, which is 250 points a month. If you spend 25% or more, you get 5x points, which, this is where it gets confusing. So if you have a $4,000 monthly payment and you pay 25% of it, or $1,000, you end up getting 2,000 points a month, which is 0.5x on the 4,000. So in that scenario, you'd actually be spending a thousand dollars a month on the card and you'd be getting whatever points you get on the card plus 2000 points. So that's a plus 2x on your spend. So that's definitely the highest ROI in terms of getting plus 2x points on your spend, but it caps out at one quarter of your housing payments. Then if you spend 50% of your housing, you get 0.75x, which turns out is plus 1.5x on all your spend, which means if you have a Palladium card earning 2x and you spend 50% of your housing on it, you're going to get an additional 1.5x on all your spend because you're getting 0.75x on your housing spend. I know this is confusing. The way mathematically is you take the point 75x you earn on your housing and you divide it by 0.5. So then if you spend 75% of your housing, so if your housing payment is $4,000 a month, and you spend $3,000 a month on your card, you earn 1x points on housing. So 4,000 points, 4,000 points over the 3,000 you spend to get it 1 plus 1.33x. And then it caps out at if you spend 100% of your housing or more, you just get 1.25x your housing payment, which is 1.25x your spend, because you're spending your housing payment or more. Now, obviously, if you're spending 150% of your housing, it doesn't end up being 1.25x because the denominator becomes bigger. So spending anything above one of these thresholds starts to diminish until you get to the next level. So if you were to spend 99.9% of your monthly housing costs, so if you had a $4,000 mortgage payment and you spent $3,999.99, you would only get the 1x points on your housing payment, not the 1.25, which effectively makes it plus 1x on all your spend. Whereas if you spent one more penny, you'd get 1.25x on all your spend. I think at this point you're understanding why this is so complicated and how it got confusing. If you end up spending three times your housing, the average ROI is plus.417x on your spend. So the short version here is, in a strange way, the less you spend relative to your housing, the higher your multiple on your spend is. But obviously, the less points you get. But if you spend your monthly housing amount, $4,000 rent, you spend 4,000amonth, you're going to get whatever the card earns plus 1.25x. So on a Palladium card, it's a 3.25x card. If you spend right at those thresholds of 75, 50 or 25, it's actually better. And if you spend somewhere in between, it's somewhere in between. Now, you don't earn any extra built cash on this option, so there's not really any incentive to spend beyond 100% of your housing payment. Obviously, it's still, if you had the Palladium card, a 2x card, and so there's probably not a ton of other cards you could use that are better. So I'm not saying you wouldn't want to spend more than your housing payment, but all of the housing payment return goes away with option one once you hit 100%. So simple example, which simple is just hysterical when I talk about this. If your rent's $4,000 a month and you want to max your points, you want to spend $4,000 a month and you'll end up getting 5,000 points because you get 1.25x. If you had the Bill Palladium card, you'd get 8,000 points from spending 4,000, and then you'd get 5,000 points from your rent payment. So that's 13,000 points on 4,000 spend, which is 3.25x. So 3.25x card is awesome. What other card gives 3.25x on all your spending? I don't know of any of them out there, so that's what gets me really exciting about this. However, you have to spend that each month. So if Instead of spending $4,000 a month, let's say you spend $20,000 in one month, maybe you have to make a big tuition bill or something, and then the next four months you spend nothing. And then you would get those 5,000 points that first month, but then every subsequent month you would just get 250 points because you didn't meet the spend thresholds. So you need to be consistently spending for this option to make sense. Now, there's supposed to be a progress tracker in the app that helps make sure you do this right. It seems to all get reconciled at the end of the month. That's option one. Option two, which at face value seems more straightforward, I think when you dig in is more complicated, but it's the option they started with, which is that you just earn 4% back in built cash on all the built cards and then you have to use your Built Cash for a bunch of different options. The marquee one being you can use it to unlock points on your housing payments. Now, the way they market it is you can use $30 of built cash to unlock 1000 points on your housing payments. So if you had a $4,000 housing payment and you wanted to unlock the full 4,000 points because you're capped at 1x, you would need to have $120 of built cash to do that. So this is one of the reasons why I think they're giving a welcome bonus of Build Cash is so that you can start the month off with enough built cash to be able to earn points on your housing payments before you start spending on the card. Because you do need the built cash in your account to unlock those housing payments when you make the payment. However, that ratio of $30 of built cash to a thousand points, that's not actually a thing, it's just an example. Basically, you could $3 of built cash for 100 points. You could do any kind of metric there. Basically, you're buying points with your built cash for $0.03 each, up to however many points your housing payment is. So you can look at that and say 4% built cash, but you got to buy the points at $0.03 each. It's kind of like earning 1.33x points, except it's capped on earning 1x on housing, which again, this is why I think this is so complicated. But the kind of tight way to say this would be you earn 1.33x extra points on all your spend up to 75% of your monthly housing payments. So if you spend $4,000 a month on housing payments on option 2, you only have to spend $3,000 to max out those points. But you're only going to get 1x on that. So 4,000 points. Now, 4,000 points on 3,000 spend is an extra 1.33x. Stack that with 2x on the Palladium card, you're at a 3.33x card. That's really exciting. But it's only up to 75% of your housing payments versus in option one, you would get 3.25x but up to 100% of your housing payments. So the total number of points you'd earn is more, but the multiple on them is slightly less. Now, the good thing here is that if in one month you were to spend 15, $20,000 and earn a lot of built cash, then for the next four months you might have enough built cash banked to earn points on Your rent or mortgage, which without having to spend in those months. That is, unless it's towards the end of the year where all your built cash except $100 expires at the end of the year. I told you this is complicated, right? Don't worry. By the end of this, I'm going to try to simplify what you should do. But yeah, this is wild. So with that $4,000 rent example, in this option two, you have two options to kind of max things out. If you only spend $3,000, you earn $120 of built cash. At 4%. That's enough built cash to unlock the full 4,000 points on your $4,000 of rent. But let's say you spend the full $4,000 to make this apples to apples to what you would have spent in option one to earn the most points. Well, now you're going to earn $160 of build cash. You'll still unlock 4,000 points on rent, but you'll have $40 of built cash left over. So ultimately, what is that $40 of built cash worth and would you rather have it or would you rather have an extra thousand points? And that really comes down to how you value built points, how you value built cash. The way I'll describe this is built points should probably be worth one to one and a half cents, which means that a thousand built points is probably worth somewhere between 10 and $15. So what is $40 of built cash worth? You could argue it's worth somewhere between 10 and $15. I'm just going to round and say in my mind, built cash when considering the trade off between option one and two is worth a third of what it says it is. So if it says it's $30 a bill cash, in my mind, it's $10. Now, how are you going to redeem this bill cash? Because that is where this kind of all comes together. If you follow built marketing, you'd be really excited because they say true dollar for dollar value, which is probably legally true. But I would never buy $1,000 of build cash for anywhere close to $1,000 if someone were selling it. And so let me walk through the redemption options and there are a lot, so bear with me. Some of these are available probably by the time you hear this episode. Some of them are going to launch on March 1st. And I'm sure that over time they will change and more will come out. I am looking at this thinking not about how much is this worth in terms of what is the dollar value, but how much would I buy this for? And I'm kind of mentally benchmarking would I buy this for more or less than 1/3 of its stated value As I think about the two options I just talked about. So one of them you get up to $120 a year of Grubhub credit in the form of $10 a month. Is this worth 1/3 of $10 or $3.33? Well, I have an Amex Gold card that gets $10 of Grubhub credit a month and I don't use it every month. I would never buy it for probably any amount because I don't even use it. So to me this is not a thing I would use. Getting $5 a month of built home delivery credit via GoPuff not going to use getting $100 a year towards the GoPuff fam membership not going to use There used to be a ton of GoPuff credits on Chase. I never ended up using all of those. There are some people out there who I'm sure will find a ton of value out of some of these things that I don't. But to me none of those options for Built Cash are ones I would probably use or value at much. Now $300 a year of restaurant credit at Built Dining partners capped at $25 a month and one visit a month is possibly interesting. We're still talking about small dollars, but there are a lot of Built Dining restaurants that I go to regularly. I don't know which ones of them will be ones I can use this Built Cash at. If restaurants I'm already going to once a month I could cash out $25 a built cash app. That's pretty interesting. I probably wouldn't pre buy that for $25, but I'd probably buy it for more than $8. If it's restaurants I'm already going to, you can get $50 a month $600 a year towards Built Dining experience bookings. They've had a ton of these on rent days. They seem to all be very limited in major metros. Not something that I've ever taken advantage of. But if I lived in a city and went out to dinner at 7:30 or 8, you know, maybe I would use these, but I've never taken advantage of them before so I assume I will not get any use out of those. You get more hotel credits. So on stays of up to two nights booked in the Built Travel Portal, Blue and Silver status members get up to $50 a month and Gold and Platinum members get up to $100 a month of built credit. So the one reason why I think I might use this a little is that it can be combined with the built hotel credit from the Built Palladium card or the Obsidian card. So if you wanted to stack those, you could say I've got a $150 a night, two night stay, $300 total I could use if I had gold or Platinum status, $100 of built cash plus the $200 credit from the credit card and make that a $0 stay. So I'd probably use this twice a year to complement the credits I'm using from the Palladium card. Beyond that, I'm not sure it's effectively $50 a night off once a month. I definitely don't stay at hotels every month, so it's certainly not something I'd use a lot of. So I'm kind of saying maybe I'd use it twice a year. One of the options unlocking higher transfer bonuses. So they gave an example of $75 of built cash letting someone who's gold get the platinum bonus. If I weren't already platinum. This is interesting, but I am. So I probably wouldn't use that $10 a month lift credits. I don't use my Chase $10 a month lift credits most months, so I would probably use two or three months. So maybe there's some value here, but it's not a ton. If you took Lyft rides weekly, which I did five, 10 years ago, this might be a lot more interesting. The black lane credits I think are actually a little different. So depending on your status. Blue, silver, it's $50 a year, gold, it's $100 a year, and platinum, it's $150 a year at the platinum level. Best I understand Black lane is kind of like uber black competitor. And for a lot of rides that might be $40, a black lane might be $100. So maybe you're paying 2x. You're also getting a nicer experience. I think if you use it at an airport, it's someone waiting a baggage claim with a name on a board versus calling it and waiting for the car walking across the street. So $150 of credit is probably enough for, you know, a longer airport or longer ride. And to get that, if I'm thinking In terms of 1/3 for $50, I think I'd probably use that. Like I think that there are probably circumstances I could see airport in New York, maybe flying into dulles, going into D.C. airports that are kind of far away. If you had 100, $120 ride, using your built cash to bring that down, I think could have some value. Similarly, you get up to $700 a year that you can use built cash for blade. Up to $350 a booking, two bookings. So if you're in New York and you want to take a blade from the airport, you can use your built cash on that. Now, I don't ever take a blade for $200, but if it were $70 that it's cheaper than an Uber, a lot of times I probably would. So I think this is limited. Less on whether I think it's a good value and more on whether I'm going to New York enough times, which, you know, doesn't happen every year, but probably every few years, you can unlock these home away from home benefits. If you don't have gold or platinum status, again, that's the hotel perks. There are lots of ways to get those hotel perks for free, so not worth anything to me. Priority pass guest credits. I have other priority pass cards with free guests, so I wouldn't be using that $60 a year for parking at Built Parking, but only $5 a month. I don't know if their parking partner is on par with every other parking option, but I'm probably not going to pick where I park based on saving $5 a month that I have to think about a couple more. There's $40 a month that you can use on a fitness class credit going to SoulCycle or Barry's. I could see myself doing this a couple times a year. You know, if I think of it as a one third value when I go to Barry's Bootcamp for $13, maybe a couple times $10 a month at Walgreens. If you're already going to Walgreens regularly, this seems like an easy one. Would I change all of our prescriptions to go to WalGreens to save $10 a month? Probably not. But if I regularly go to Walgreens, I could see this as a good way to cash out some built cash. But again, $10 a month. So if you're accumulating tons of built cash, it's going to be hard to use. But if you get $200 of built cash from a card, could this help you get rid of it and get value out of it? Yeah, you get $50 a month for comedy experience bookings. I've never used them, so probably not going to use that $10 a month at the Built Design collection. Again, I've never used those and I've. Most of the things seem overpriced, so. No. And then the one thing that I think is probably the only really exciting one to me, aside from maybe the Blade or Black Lang credits, is this point accelerator. So you have to have the Obsidian or the Palladium card, and you can basically cash in $200 of built cash and get plus 1x points on the next $5,000 of spend. So assuming you're going to spend the $5,000, you can convert $200 of built cash to 5,000 points. So it would turn your 2x card into a 3x card. Or if you're already earning points on mortgage or rent, it might turn your 3.33x card to a 4.33x card for the next $5,000. You can only do it five times a year, which means it's only a way to cash out $1,000 of built cash a year, and that expires after you spend the $5,000 or the year end. So you probably don't want to wait until December to do this. That I think is almost identical to the trade off we talked about earlier, because it was a thousand points for $40 of built cash. And this is five times as much built cash for five times as much points. So, interestingly, that kind of lines up perfectly. So when I went through all these examples, it's like, how much Built Cash could I use if I had unlimited amounts of built cash, what would I actually use? It's the points accelerator, which is $1,000. And then if I sum up the rest, it's probably about $1,000 if I could use a blade credit, probably 500 if I couldn't. So maybe, best case, $2,000 of built cash. And so I'm thinking, okay, does that mean option two is better? To get $2,000 of built cash, you need to spend $50,000, but you're using a lot of that build cash to unlock your mortgage. So this is what can you do with the built cash you earned beyond unlocking all of your housing payments? So if your housing payments are $4,000 a month and you're only spending $3,000 a month on the card, you'll probably use all your built cash to unlock housing points. And you'll never have to have these questions other than, you know, you get some extra points from the welcome bonus or annually. And Also you get $50 of bill cash for every 25,000 points you earn. So you will probably earn some Built cash. Whichever option you choose, that might be able to unlock a few of these things, but you aren't going to earn a ton of Built cash unless you choose option 2. And by the way, that point accelerator option I mentioned, it only works during the months in which you are using the 4% built cash option. Option two, you can't earn Built Cash and then use that built cash to unlock those extra points while you're using the option one, which is to not earn bill cash. Again, this is crazy. I know it's super complicated, but now's when I get to simplify this. What should you do? In my mind, this simplifies to a very short version. I built an overly complicated model. I tested a ton of scenarios where I played with kind of three factors. One, what percent of your housing payments do you spend? I looked at everything from 0 to 500%. I said, what if you put a million dollars on the card? Nobody seems to be getting credit limits much higher than $35,000, so it's going to be tough. But all of the different spend options, what does that look like? Then I looked at within each of those spend options, what does it look like? If you tweak how big your housing payments are? If your housing payments are a thousand dollars a month, or if they're $20,000 a month, how does that change things? In almost all scenarios, whether you picked option one or option two, they were within about 5% of each other in terms of the ROI you get from choosing either one, except for a few places. So if your spending is right at or slightly over only 25% of your monthly housing spend, meaning if your mortgage or Your rent is $4,000 and you're only putting about $1,000 on a card. Now keep in mind, 999 doesn't cut it. If you're putting a thousand or a little bit more than a thousand on a card, option one is definitely better because you're going to basically get an extra 2x points versus 1.33x points. Now, if you spend more than that and you go to 35, 40%, but you don't get all the way up to 50%. Well, now the calculus is different. But if you're spending at least and not that much more than 25% of your monthly housing payments, option one is better. So the next scenario is if your housing payments are less than somewhere around 5 to $7,000. And there are a lot of reasons why this changes. But if that's the case and you spend a lot more than your monthly housing payments on your cards. Option two is probably going to be more rewarding for you. And that's because in option one there's not a 1x points on housing payment cap, it's 1.25x. But because you're spending so much, the value you're going to get from that extra built cash is probably greater than the amount of extra points you're going to get from earning 1.25x instead of 1. So if you have lower housing payments and higher spend, then there's a point where option two is possibly better. Now keep in mind that you can pay multiple rents and multiple mortgages on your bill card. They made that very clear. They've even insinuated that you can make other payments for other people's rent and mortgage. So if you have friends or family that aren't using bilt, you could do that. So if you have housing payments in the 5 to 7k range and you're spending, I don't know, 10 to 20k a month, the best way to maximize would be to find someone who would let you pay their mortgage and pay you back so that you can capture those points. But if that's not the case, I think option two could be a better option for you, kind of depending a little bit on how much you value built cash and the options there. But because of those point accelerators, I think they're going to let you earn the Delta plus more for that scenario. And then the last scenario where it kind of matters which one you pick is if your spending is variable. Because if six months out of the year your spending very little on a card, and six months out of the year you're spending a lot more than being able to accrue and kind of hold built cash so that you can earn points on your housing payment, each month is going to be way more important. So in that case, option two would be much, much better. So if it's me, given that I do have somewhat variable spending, I think I don't want to have to keep track of this. I don't want to have to think, oh gosh, did I spend 74% or 75% of my spending? Like the overhead of that is going to stress me out. And I don't fall into the camp of spending only 25% of our housing payment. And so I think I would just rather go for what I think is the less overhead option for the earnings side, which is option two. Now it comes with the more overhead option of how to get the most value out of this built cash, but that doesn't seem to be as time sensitive until the end of the year. However, if you really want to optimize, you can start with option two, earn enough built cash that you can do all the built cash redemptions that you value. So the points accelerators get enough built cash for a blade ride or whatever it is, and then you can Switch to option 1 for the remaining months of the year. So Tim from the Frequent Miler wrote a post where he kind of identified exactly his optimal strategy and it was like starting with one option, then switching to the other after you kind of max it all out. I do think that's an option you could start to see how much you're spending each month on the card to see how that would play out in option one. Because option one is really driven by hitting those thresholds, spending 25, 50, 75, 100% of your housing payments. Because if you're slightly lower than that, it's actually a lot less rewarding. Again, my advice to them was to just simplify it. I would almost rather earn less points and not have to think than earn slightly more points, but have to think really hard about how much I spend each month, especially when it's like a statement close date, it's not necessarily the end of the month. And so yeah, it's all a lot to think about. And if BILT changes all the cash redemption options, which I'm sure they will, then option two might be better or it might be worse. So yes, it's way more confusing than it needs to be. I still will make a public plea to BILT to say what if you could just make this simple and say everyone who makes housing payments with BILT and has a BILT card will get an extra 1x bilt points on all their spend on the card up to the amount they spend on their housing payments. That is my pitch for a simpler story that gets rid of a lot of this complication and would have finished this episode in 15 minutes. But here we are. And the good news, though, like the silver lining for all of this is the reward we all get for digging through all of this is more points. It is a more lucrative option than almost any other card out there because no matter which option you take or how you value built cash, I think it's a reasonable assumption that you will get at least an extra 1.1 to 1.25x points on all your built card spend up to however much you spend on housing. So if you spend five grand a month on housing, up to five grand a month to spend on your card, you'll get 1.1 to 1.25x points on all your spend. So if you had the palladium card, that's 3.1 to 3.25x on all your spend. On top of that, there's probably my math is that there's an incremental probably 0.15% from the built cash you earn with either option from those milestones along the way. So if we come back to the Palladium card earning 3.1 to 3.25x on all your spend up to the amount you spend on housing payments, even if you don't value points that much, you don't want to transfer them, you just want to book travel in the portal for 1.25 cents a point, then that's slightly more than 4% back on all your spending. Obviously tax payments and things like that excluded. But a 4% on everything card or almost everything card is amazing at face value. I love that proposition. And if you look at Bilt as a company, they've raised over $800 million. They've got a track record for years of delivering value on the Bilt card and not making major, major changes until this one. But also, there isn't another card that earns 4% on everything. So I think where I'm leaning is right now, this is amazing. There isn't a card that offers 4% or more if you want to transfer your points to airlines in value. It's unheard of, right? The best card I'm aware of for transferable points is 2x on everything. Obviously there are cards that earn bonus categories, but 2x on everything. And here is something that for up to your housing spend is probably going to be 3 to 3.25x on all your spend. That's why I won't be surprised if things change down the road or not even down the road before this episode comes out, based on how the last few weeks have been going. But I do think that for now they're very committed to a program that's similar to this and they have enough money to keep it going for a long enough time. Because I just think it'd be crazy for them to change everything, even this year. So as long as they want to offer a card that rewards those who use it as much as this card is, I am here to earn the points. I'm here to earn them in all the ways. I'm here to transfer them to airlines when There are bonuses for an extra 200% which by the way would turn a 3x points card into a 6x points card. So I'm here for it. I expect that it maybe it won't last, but I'm optimistic based on how Bilt has operated over the years that there will be some notice if things change. And until then, let's earn all the points we can. Obviously if you don't have housing payments you don't pay rent or mortgage. 1 Congratulations. That's amazing. These cards are going to be on par with other cards in the market. These aren't for you, but if you do it's interesting and hopefully this saves you the need to make all these spreadsheets. My brain actually hurts from crunching all these numbers. So again if I could make one plea to build it's if you change things in the future, please just try to change them towards a direction of simplicity. I would give up 10% of my earning on this card if you could just make it more simple so that I didn't have to think about it as much. And that's all I have this week. So if you have follow ups on Bilt on anything else for me for a future AMA episode, send them to podcastlthehacks.com or you can go to allthehacks.com ama for Ask Me Anything. That is it for this week. I will see you next week.