Podcast
Anatomy Of Leadership
Hosted by Chris Comeaux · EN
Leaders, visionaries, and changemakers, I'm thrilled to introduce our new podcast, "The Anatomy of Leadership," a series that delves deep into the essence of purpose-driven leadership.
As your host, I'll guide you through a journey of discovery—revealing how effective leadership can significantly alter the trajectory of our teams, organizations, and the world at large.
We'll examine topics like:
- Self-Mastery
- Caring for Others
- Influence
- Intention
- Cause and Purpose
10episodes
Episodes
Newest firstAll episodes
Part Two - Dr. Joan Teno Exposes the Hidden Problems with Hospice Ratings and Quality Scores
4d ago00:37:05Tap to summarizeSend us Fan MailCan consumers really trust hospice quality ratings?In Part Two of this powerful TCNtalks / Anatomy of Leadership conversation, Chris Comeaux and Cordt Kassner continue their discussion with nationally recognized hospice researcher and policy expert Dr. Joan Teno.Building on Part One, Dr. Teno explores how patients and families can make better-informed hospice decisions, why current quality reporting systems often fall short, and how artificial intelligence could transform the future of hospice quality measurement. She also addresses one of the most pressing challenges facing the industry today: preserving public trust while combating fraud, profiteering, and unethical practices.Drawing from decades of research and policy leadership, Dr. Teno offers a thoughtful perspective on the future of hospice care, the importance of transparency, and the critical role healthcare leaders must play in protecting the integrity of the hospice mission.Whether you’re a hospice professional, healthcare executive, policymaker, clinician, or family caregiver, this episode offers valuable insights into the future of end-of-life care.Key Takeaways:✔ Why consumers need better tools to evaluate hospice quality✔ How AI could improve hospice transparency and decision-making✔ The risks of oversupply, profiteering, and declining public trust✔ Why quality data should empower both providers and families✔ The extraordinary impact hospice clinicians continue to make every day✔ The future of hospice care, accountability, and patient choiceChapters:0:00 Welcome And Part Two Setup0:21 A Better Way To Find Hospice3:06 Weighting Scores Without Punishing Small Programs6:01 The Denominator Problem Behind Star Ratings10:58 Rural Hospice Reality And The Willie Sutton Rule12:08 AI Can Hallucinate Hospice Quality16:47 Public Trust And A Saturated Hospice Market23:36 Ghost Hospices And Which Data To Trust26:04 Do CAHPS Questions Still Fit Hospice Today27:44 Concurrent Care And Why Hospice Stays A Hard Choice33:40 Giving Back Through Mentoring And Substack35:57 Subscribe And The Brain BookmarkGuest: Dr. Joan TenoMD, MS; Adjunct Professor of Health Services, Policy, and Practice (Brown School of Public Health); Adjunct Staff, RAND CorporationCo-Host: Cordt Kassner, PhD, Publisher of Hospice & Palliative Care Today & CEO and Founder of Hospice AnalyticsHost: Chris Comeaux, President / CEO of TELEIOS, author of The Anatomy of LeadershipThe Anatomy of Leadership podcast explores the art and science of leadership through candid, insightful conversations with thought leaders, innovators, and change-makers from a variety of industries. Hosted by Chris Comeaux, each episode dives into the mindsets, habits, and strategies that empower leaders to thrive in complex, fast-changing environments. With topics ranging from organizational culture and emotional intelligence to navigating disruption and inspiring teams, the show blends real-world stories with practical takeaways. The goal is simple yet ambitious: to equip leaders at every level with the tools, perspectives, and inspiration they need to lead with vision, empathy, and impact.https://www.teleioscn.org/anatomy-of-leadership
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Dr. Joan Teno Exposes the Hidden Problems with Hospice Ratings and Quality Scores | Part One
6d ago00:29:42Tap to summarizeSend us Fan MailAre hospice quality ratings really measuring what matters most?In this powerful episode of TCNtalks / Anatomy of Leadership, Chris Comeaux and Cordt Kassner sit down with nationally recognized hospice researcher Dr. Joan Teno to uncover the hidden problems behind hospice ratings, quality scores, and public reporting systems.Drawing on more than 30 years of experience shaping hospice and palliative care policy, Dr. Teno explains why many publicly reported quality measures may fail to capture the true experiences of patients and families. She discusses the challenges of transparency, the unintended consequences of current reporting systems, concerns about fraud and oversight, and how artificial intelligence could help transform the future of hospice quality measurement.Whether you’re a healthcare executive, hospice leader, clinician, policymaker, or nonprofit professional, this conversation offers valuable insights into the complex realities behind quality scores and what must change to better serve patients and families at the end of life.In this episode, you’ll learn:✔ Why hospice ratings may not tell the full story✔ The biggest blind spots in today’s quality measurement systems✔ How some providers avoid meaningful public reporting✔ The role of AI and data analytics in improving oversight✔ What meaningful transparency should look like for consumersChapters:0:00 Leadership Sets The Tone0:22. Monthly Hospice News And Framework3:38. Why Oversight Beats Payment Redesign8:28. Transparency Limits And Small Hospice Loopholes13:10. Blind Spots In Quality Reporting18:56 Using AI To Pick A Hospice23:45. Moratorium And Rebuilding Trust27:30 Clinicians Needed To Catch What Models Miss29:18 Part Two TeaserGuest: Dr. Joan TenoAdjunct Professor, Brown School of Public Health | Hospice & Palliative Care Researcher | 2023 AAHPM Lifetime Achievement Award RecipientHost: Chris Comeaux, President / CEO of TELEIOS and author of The Anatomy of LeadershipC0-Host: Cordt Kassner, 👉 Subscribe for more conversations on leadership, healthcare innovation, hospice care, and mission-driven organizations.The Anatomy of Leadership podcast explores the art and science of leadership through candid, insightful conversations with thought leaders, innovators, and change-makers from a variety of industries. Hosted by Chris Comeaux, each episode dives into the mindsets, habits, and strategies that empower leaders to thrive in complex, fast-changing environments. With topics ranging from organizational culture and emotional intelligence to navigating disruption and inspiring teams, the show blends real-world stories with practical takeaways. The goal is simple yet ambitious: to equip leaders at every level with the tools, perspectives, and inspiration they need to lead with vision, empathy, and impact.https://www.teleioscn.org/anatomy-of-leadership
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Part Two - The Secret to Great Leadership - From a Chick-fil-A Executive
2w ago00:23:09Tap to summarizeSend us Fan MailMost leadership advice sounds inspiring until you have to practice it with real pressure, real people, and real consequences. Our host, Chris Comeaux sits down with Mark Miller, former Vice President of High Performance Leadership at Chick-fil-A and bestselling co-author of The Secret and Lead Every Day, to get brutally practical about servant leadership, ego, and why the best leaders stop asking “How do I get more from my team?” and start asking “How do I help my team win?”They talk about why the servant-leader mindset is hard to adopt in the first place: it often isn’t modeled, it isn’t taught, and our default human setting leans toward “me and mine.” Mark shares research that puts a spotlight on the real obstacle many leaders face, ego, and we explore how it shows up in everyday decisions, team dynamics, and organizational culture.Mark addresses the tension that trips up even well-meaning managers: how do you serve people while still holding them accountable? Mark makes the case that accountability is not a harsh tool, it’s a gift that helps people reach their potential, and he explains why great leaders keep results and relationships high at the same time. Mark also dig into Lead Every Day, a leadership operating system built around three disciplines: becoming a better leader, improving team performance, and strengthening the organization, plus the simplest daily push that changes everything: start where you are, use what you’ve got, and do what you can.If you care about leadership development, team performance, and building a healthy culture that still delivers results, this conversation will give you language, stories, and next steps you can use immediately. Subscribe, share this with a leader who needs it, and leave a review with your biggest takeaway.Guest:Mark Miller, Business Leader, Wall Street Journal and International Best-Selling Author, Communicator, and Co-Founder of Lead Every DayHost:Chris Comeaux, President / CEO of TELEIOS and author of The Anatomy of LeadershipThe Anatomy of Leadership podcast explores the art and science of leadership through candid, insightful conversations with thought leaders, innovators, and change-makers from a variety of industries. Hosted by Chris Comeaux, each episode dives into the mindsets, habits, and strategies that empower leaders to thrive in complex, fast-changing environments. With topics ranging from organizational culture and emotional intelligence to navigating disruption and inspiring teams, the show blends real-world stories with practical takeaways. The goal is simple yet ambitious: to equip leaders at every level with the tools, perspectives, and inspiration they need to lead with vision, empathy, and impact.https://www.teleioscn.org/anatomy-of-leadership
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The Secret to Great Leadership - From a Chick-fil-A Executive | Part One
2w ago00:30:29Tap to summarizeSend us Fan MailWhat does it take to build a leadership culture that scales across generations, industries, and millions of customer interactions? In this powerful conversation, Chris Comeaux sits down with Mark Miller — former Vice President of High Performance Leadership at Chick-fil-A and bestselling author of The Secret — to explore the principles behind extraordinary leadership. From his humble beginnings as an hourly team member to helping shape Chick-fil-A’s leadership development strategy, Mark shares hard-earned wisdom about influence, intentionality, and what truly drives organizational growth. Throughout the episode, Mark unpacks the foundational leadership framework behind the acronym SERVE: See the Future, Engage and Develop Others, Reinvent Continuously, Value Results and Relationships, and Embody the Values. He explains why leadership is ultimately about service — not position — and why organizations that fail to intentionally develop leaders will eventually plateau. Chris and Mark also discuss the tension between results and relationships, the importance of creating a common definition of leadership, and how healthcare, hospice, and nonprofit leaders can prepare for the future by multiplying leadership capacity throughout their organizations. For leaders navigating complexity, growth, or organizational transformation, this episode offers practical insight and timeless leadership principles from one of the most respected leadership voices connected to the Chick-fil-A legacy. Key TakeawaysGreat leadership requires balancing both results and relationships— not choosing one over the other.Organizations plateau when leadership development does not scale with growth.Leadership is fundamentally about serving strategically, not simply being helpful or nice.Strong cultures are built when organizations create a shared definition of leadership.Continuous learning and reinvention are essential for long-term leadership effectiveness.If this conversation challenged and encouraged you, share this episode with another leader in your organization. Subscribe to the podcast for more conversations designed to help healthcare leaders, nonprofit executives, hospice professionals, and business leaders live and lead with greater purpose, clarity, and impact. And don’t miss Part Two of this powerful discussion with Mark Miller.Guest:Mark Miller, Business Leader, Wall Street Journal and International Best-Selling Author, Communicator, and Co-Founder of Lead Every DayHost:Chris Comeaux, President / CEO of TELEIOS | Author of The Anatomy of LeadershipTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcastThe Anatomy of Leadership podcast explores the art and science of leadership through candid, insightful conversations with thought leaders, innovators, and change-makers from a variety of industries. Hosted by Chris Comeaux, each episode dives into the mindsets, habits, and strategies that empower leaders to thrive in complex, fast-changing environments. With topics ranging from organizational culture and emotional intelligence to navigating disruption and inspiring teams, the show blends real-world stories with practical takeaways. The goal is simple yet ambitious: to equip leaders at every level with the tools, perspectives, and inspiration they need to lead with vision, empathy, and impact.https://www.teleioscn.org/anatomy-of-leadership
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Part Two - The Future of Hospice: How HOPE Will Transform Reimbursement & Care
3w ago00:33:51Tap to summarizeSend us Fan MailHospice has always been about people, but the future of hospice will increasingly be shaped by data—and that shift is both exciting and unsettling.In Part Two of The Future of Hospice: How HOPE Will Transform Reimbursement & Care, Raianne Melton and Andrea Hale unpack how the HOPE tool could redefine hospice reimbursement, value-based care, and quality measurement across CMS, Medicare Advantage, and health systems. The conversation explores where hospice measurement may be heading—from symptom impact scoring and burdensome discharges to acuity tracking, HUV utilization, and the growing importance of consistent documentation and actionable clinical data.The episode also focuses on what hospice leaders can do now to prepare: improving point-of-care documentation, simplifying EMR workflows, leveraging real-time analytics, and exploring AI-powered ambient listening to reduce clinician burden while preserving compassionate care. Ultimately, this conversation is about helping hospice organizations prove their value with measurable outcomes while staying true to the mission that defines hospice care.This episode offers practical insights for hospice executives, nonprofit healthcare leaders, clinicians, and anyone navigating the evolving landscape of end-of-life care.Guest:Andrea Hale, CEO of Valley Hospice Raianne Melton, Director of Clinical Services of Professional Services for AxxessHost:Chris Comeaux, President / CEO of TELEIOS and author of The Anatomy of LeadershipThe Anatomy of Leadership podcast explores the art and science of leadership through candid, insightful conversations with thought leaders, innovators, and change-makers from a variety of industries. Hosted by Chris Comeaux, each episode dives into the mindsets, habits, and strategies that empower leaders to thrive in complex, fast-changing environments. With topics ranging from organizational culture and emotional intelligence to navigating disruption and inspiring teams, the show blends real-world stories with practical takeaways. The goal is simple yet ambitious: to equip leaders at every level with the tools, perspectives, and inspiration they need to lead with vision, empathy, and impact.https://www.teleioscn.org/anatomy-of-leadership
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The Future of Hospice: How HOPE Will Transform Reimbursement & Care | Part One
3w ago00:32:59Tap to summarizeSend us Fan MailThe future of hospice care is changing—and the HOPE assessment tool may redefine how providers deliver care, document outcomes, and receive reimbursement.Healthcare is entering a new era where quality outcomes, patient data, and accountability are driving the future of care delivery. In this episode, we’re joined by Andrea Hale, CEO of Valley Hospice, and Raianne Melton, Director of Clinical Services of Professional Services for Axxess, whose expertise and frontline perspective help unpack one of the most significant shifts happening in hospice today—the implementation of the HOPE assessment tool. Their insight provides valuable guidance for hospice leaders, clinicians, and organizations preparing for the future of reimbursement and patient-centered care.In Part One of this important conversation, we explore how the Hospice Outcomes & Patient Evaluation (HOPE) tool is poised to transform the hospice landscape. From evolving CMS expectations to the growing emphasis on quality metrics and patient-centered outcomes, this episode breaks down what hospice leaders, clinicians, and healthcare organizations need to understand now.Join us as we discuss:• What the HOPE tool is and why it matters• How reimbursement models are shifting in hospice care• The operational and compliance challenges providers may face• Why documentation and quality reporting are becoming more critical than ever• How organizations can proactively prepare for the future of end-of-life careWhether you’re a hospice professional, nonprofit executive, healthcare leader, or business decision-maker, this episode provides timely insight into the changing future of compassionate care delivery.Our Guest:Andrea Hale, CEO of Valley HospiceRaianne Melton, Director of Clinical Services of Professional Services for AxxessHost:Chris Comeaux, President / CEO of TELEIOS and author of The Anatomy of Leadership🎧 Subscribe for more conversations on healthcare leadership, hospice innovation, and mission-driven care.The Anatomy of Leadership podcast explores the art and science of leadership through candid, insightful conversations with thought leaders, innovators, and change-makers from a variety of industries. Hosted by Chris Comeaux, each episode dives into the mindsets, habits, and strategies that empower leaders to thrive in complex, fast-changing environments. With topics ranging from organizational culture and emotional intelligence to navigating disruption and inspiring teams, the show blends real-world stories with practical takeaways. The goal is simple yet ambitious: to equip leaders at every level with the tools, perspectives, and inspiration they need to lead with vision, empathy, and impact.https://www.teleioscn.org/anatomy-of-leadership
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Part Two | CMS Leader Explains Hospice Fraud, Medicare Risks, and the Future of Healthcare
4w ago00:26:43Tap to summarizeSend us Fan MailIn Part Two of this powerful TCNtalks / Anatomy of Leadership conversation, Kim Brandt, Chief Operating Officer and Deputy Administrator at CMS joins Chris Comeaux to discuss hospice fraud, Medicare risk, AI-driven fraud detection, and the future of healthcare policy. Kim provides a rare behind-the-scenes look at how CMS is fighting organized healthcare fraud, protecting Medicare beneficiaries, and preparing hospice providers for a more data-driven future.The conversation explores lessons learned from the Medicare Advantage VBID hospice carve-in, the challenges facing legitimate hospice providers, and how AI and machine learning are helping CMS detect fraudulent activity in real time. Kim also shares her vision for what compassionate, dignified hospice care should look like over the next 15 years.Whether you are a hospice professional, healthcare executive, nonprofit leader, policymaker, or business leader, this episode delivers critical insights into the future of end-of-life care, healthcare leadership, and Medicare reform.Highlights:✔️ CMS reveals how billions in fraudulent Medicare payments are being stopped in real time✔️ Inside the growing hospice fraud crisis impacting patients and providers nationwide✔️ Why AI and machine learning are becoming essential tools in healthcare fraud prevention✔️ Lessons learned from the Medicare Advantage VBID hospice carve-in experiment✔️ How legitimate hospice providers can protect themselves during audits and investigations✔️ The future of hospice care: data, analytics, palliative integration, and patient dignity✔️ Kim Brandt shares her vision for compassionate end-of-life care over the next 15 years✔️ A candid conversation on healthcare leadership, accountability, and reform🎧 FeaturingGuest:Kim Brandt, Chief Operating Officer and Deputy Administrator at CMSHost: Chris Comeaux, President / CEO of TELEIOS👉 Subscribe to TCNtalks / Anatomy of Leadership for more conversations with healthcare innovators, policy leaders, and changemakers shaping the future of care.The Anatomy of Leadership podcast explores the art and science of leadership through candid, insightful conversations with thought leaders, innovators, and change-makers from a variety of industries. Hosted by Chris Comeaux, each episode dives into the mindsets, habits, and strategies that empower leaders to thrive in complex, fast-changing environments. With topics ranging from organizational culture and emotional intelligence to navigating disruption and inspiring teams, the show blends real-world stories with practical takeaways. The goal is simple yet ambitious: to equip leaders at every level with the tools, perspectives, and inspiration they need to lead with vision, empathy, and impact.https://www.teleioscn.org/anatomy-of-leadership
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CMS Leader Explains Hospice Fraud, Medicare Risks, and the Future of Healthcare | Part One
4w ago00:27:05Tap to summarizeSend us Fan MailIn this compelling first installment, CMS Chief Operating Officer and Deputy Administrator Kim Brandt joins Chris Comeaux for a candid conversation about the growing hospice fraud crisis, the financial future of Medicare, and the urgent transformation happening across American healthcare. Drawing from her leadership role at CMS and firsthand experiences with hospice care in her own family, Brandt shares why hospice remains a critical pillar of compassionate care — while also exposing the alarming abuse threatening the integrity of the system. The discussion dives deep into the pressures facing Medicare as the nation approaches the “silver tsunami,” with 10,000 new beneficiaries entering Medicare every day through 2030. Brandt explains how CMS is thinking about value-based care, the role of technology and AI in improving patient outcomes, and why hospice and palliative care may increasingly blend together in the future. From home-based care expansion to quality-driven reimbursement models, this episode offers healthcare leaders a rare inside look at the policy conversations shaping the next decade of healthcare delivery. Key TakeawaysCMS views hospice as an essential part of the Medicare ecosystem and is committed to protecting legitimate providers while aggressively combating fraud.Medicare faces mounting financial pressure as 10,000 baby boomers enroll daily, accelerating the need for healthcare reform and value-based care models.Kim Brandt predicts hospice and palliative care will increasingly integrate, allowing patients to receive supportive care earlier in their illness journey.Home-based healthcare, telehealth, AI, and remote monitoring are expected to play a major role in the future of hospice care delivery.CMS is shifting its focus from enrollment volume toward aligning incentives with quality outcomes and patient-centered care.If you’re passionate about the future of healthcare, hospice innovation, and leadership that drives meaningful change, this is an episode you cannot miss. Subscribe to our podcast and share this conversation with your team, and stay tuned for Part Two as we continue exploring the future of Medicare, hospice reform, and value-based care. Guest:Kim Brandt: Chief Operating Officer and Deputy Administrator at CMS Host:Chris Comeaux, President / CEO of Teleios, author of The Anatomy of LeadershipThe Anatomy of Leadership podcast explores the art and science of leadership through candid, insightful conversations with thought leaders, innovators, and change-makers from a variety of industries. Hosted by Chris Comeaux, each episode dives into the mindsets, habits, and strategies that empower leaders to thrive in complex, fast-changing environments. With topics ranging from organizational culture and emotional intelligence to navigating disruption and inspiring teams, the show blends real-world stories with practical takeaways. The goal is simple yet ambitious: to equip leaders at every level with the tools, perspectives, and inspiration they need to lead with vision, empathy, and impact.https://www.teleioscn.org/anatomy-of-leadership
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Part Two | Hospice Leaders Break Down Hospice Reform, Medicare & Quality Care
May 800:22:56Tap to summarizeSend us Fan MailWhat does the future of hospice care really look like—and who’s shaping it?In Part Two of this compelling conversation, healthcare leaders Tom Koutsoumpas and Carole Fisher join Chris Comeaux and Cordt Kassner to discuss the future of hospice reform, Medicare modernization, quality care standards, and the challenges facing nonprofit hospice providers across America.From fraud prevention and workforce shortages to Medicare Advantage and innovative disease-specific care models, this episode delivers an inside look at the policy, leadership, and operational decisions shaping the future of end-of-life care.Whether you’re a healthcare executive, hospice professional, nonprofit leader, policymaker, or business leader, this discussion provides valuable insight into how hospice organizations can remain relevant, sustainable, and mission-driven in a rapidly evolving healthcare environment.⸻Episode Highlights✔️ Why hospice quality reporting and transparency matter more than ever✔️ The growing impact of Medicare Advantage on hospice care✔️ Challenges facing nonprofit hospice organizations✔️ Innovation in palliative care and disease-specific support models✔️ How NPHI is advocating for hospice reform and accountability✔️ The workforce and financial pressures affecting hospice providers✔️ The truth about the hospice carve-in debate and what the data shows✔️ Why leadership and mission remain critical in end-of-life care⸻Key Quote From The Episode“The future of hospice and palliative care is making sure we are staying relevant, necessary, and sustainable.” — Carole Fisher⸻About This EpisodeThis episode explores the intersection of healthcare leadership, hospice advocacy, Medicare reform, patient-centered care, and operational sustainability. The conversation emphasizes the importance of preserving the mission of hospice while adapting to changing healthcare systems and patient expectations. Featured Guests🔹 Tom Koutsoumpas — National Partnership for Healthcare and Hospice Innovation (NPHI)🔹 Carole Fisher — President, NPHI🎙️ Hosted by Chris Comeaux, President / CEO of TELEIOS Co-Hosted by Cordt Kassner, PhD, Publisher of Hospice & Palliative Care Today & CEO and Founder of Hospice Analytics ⸻Subscribe & Connect👉 Subscribe for more conversations on leadership, healthcare innovation, hospice care, and nonprofit strategy.👉 Share this episode with healthcare professionals, executives, clinicians, and industry leaders.👉 Learn more about TCNtalks /Anatomy of Leadership, and NPHI in the links below.TCNtalkshttps://www.teleioscn.org/tcntalkspodcastNPHIhttps://www.nphihealth.org/People Over Profitshttps://www.nphihealth.org/peopleoverprofits/Inside View Podcasthttps://www.nphihealth.org/podcast/The Anatomy of Leadership podcast explores the art and science of leadership through candid, insightful conversations with thought leaders, innovators, and change-makers from a variety of industries. Hosted by Chris Comeaux, each episode dives into the mindsets, habits, and strategies that empower leaders to thrive in complex, fast-changing environments. With topics ranging from organizational culture and emotional intelligence to navigating disruption and inspiring teams, the show blends real-world stories with practical takeaways. The goal is simple yet ambitious: to equip leaders at every level with the tools, perspectives, and inspiration they need to lead with vision, empathy, and impact.https://www.teleioscn.org/anatomy-of-leadership
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Healthcare Leaders Break Down Hospice Reform, Medicare & Quality Care | Part One
May 600:29:49Tap to summarizeSend us Fan MailIn Part One of Healthcare Leaders Break Down Hospice Reform, Medicare & Quality Care, Chris Comeaux sits down with nationally respected healthcare leaders Tom Koutsoumpas, Founder & CEO of NPHI and Carole Fisher, President of NPHI to explore the evolving future of hospice, palliative care, Medicare oversight, and the growing demand for quality-driven, compassionate healthcare leadership. Together, they unpack the growing challenges facing end-of-life care — from fraud and benefit manipulation to the urgent need for quality transparency and authentic patient-centered care. Drawing on decades of leadership experience, the guests explore how nonprofit hospice organizations are redefining quality while advocating for compassion, integrity, and trust across the healthcare continuum. The discussion also dives into the emotional and cultural barriers surrounding hospice conversations, the importance of introducing palliative care earlier in serious illness, and why communication remains one of the most powerful tools in healthcare leadership. Through personal stories, policy insights, and candid reflections, Tom and Carole reveal how mission-driven organizations are creating calm and clarity for patients and families during life’s most vulnerable moments. This episode offers healthcare leaders, hospice professionals, and nonprofit executives a timely and inspiring look at where serious illness care is headed — and what it will take to protect its future. Key TakeawaysHospice leaders are pushing back against fraud, abuse, and “benefit manipulation” that prioritize profits over patient care. Earlier integration of palliative care can build trust with patients and families before hospice services are needed. One of hospice care’s greatest challenges remains overcoming public fear and misunderstanding surrounding death and end-of-life conversations. Nonprofit hospice organizations continue to lead in quality outcomes, staffing, patient support services, and community-based care. Quality transparency, collaboration, and meaningful data sharing are becoming essential for the future of healthcare and hospice reimbursement. 🎙 Featured Guests:Tom Koutsoumpas — Founder & CEO, NPHICarole Fisher — President, NPHIOur Host:Chris Comeaux — President / CEO of TELEIOS, Author of The Anatomy of LeadershipCordt Kassner — PhD, Publisher of Hospice & Palliative CareToday & CEO and Founder of Hospice Analytics The Anatomy of Leadership podcast explores the art and science of leadership through candid, insightful conversations with thought leaders, innovators, and change-makers from a variety of industries. Hosted by Chris Comeaux, each episode dives into the mindsets, habits, and strategies that empower leaders to thrive in complex, fast-changing environments. With topics ranging from organizational culture and emotional intelligence to navigating disruption and inspiring teams, the show blends real-world stories with practical takeaways. The goal is simple yet ambitious: to equip leaders at every level with the tools, perspectives, and inspiration they need to lead with vision, empathy, and impact.https://www.teleioscn.org/anatomy-of-leadership
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