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Mass arbitration is reshaping how employers manage risk in labor and employment disputes.

In this final installment of the Mass Arbitration Series, host J.P. Duffy speaks with labor and employment partner Brian Patterson about how

respondents are adapting to the growing use of mass arbitration as an alternative to class and collective actions.

They discuss how arbitration agreements — which are often designed to limit aggregate exposure — can create new operational and financial pressures when large volumes of individual claims are filed simultaneously. The conversation also highlights how claim value, filing fees and procedural rules influence whether companies pursue early settlement or defend claims on the merits.

The episode concludes with practical guidance for employers, including the importance of regularly updating arbitration clauses, aligning with evolving provider rules and avoiding inconsistent agreement frameworks across the workforce.