Podcast Summary: ASCP Esty Talk – Ep 376
Title: Beauty on Their Terms: The DIY Boom
Date: February 18, 2026
Hosts: Maggie Stasik & Ella Cressman
Theme: Exploring the rise of DIY beauty, its impact on estheticians, client behavior, and how professionals can adapt empathetically.
Episode Overview
This episode explores the dramatic growth of DIY (Do-It-Yourself) beauty treatments and self-care rituals. Hosts Maggie Stasik and Ella Cressman discuss the economic and emotional drivers behind the trend, how social media shapes attitudes, and what it means for both clients and estheticians. They share candid stories, professional insights, and actionable advice for pros navigating the new landscape of beauty on clients’ own terms.
Key Discussion Points & Insights
1. DIY: Personal Stories & Trends
- Both hosts admit to frequent DIY in their routines, swapping stories about cutting their own hair and performing at-home treatments.
- [02:46] Maggie: “I DIY everything… my brows, my bikini line, I DIY my hair.”
- The act of DIY has moved from a necessity or secret to a source of pride and experimentation.
2. Economic Pressure & Changing Client Behavior
- Clients are spacing out professional treatments more than before due to financial insecurity and economic uncertainty.
- [03:43] Ella: “The duration of in between appointments is growing… my financial security is a little bit uncertain.”
- People look for small personal rituals to regain control when finances and life feel unpredictable.
3. Psychology & Empowerment of DIY
- DIY is about more than saving money — it’s about agency, creativity, and emotional resilience.
- [05:17] Maggie: “Beauty has become a form of self care. It’s a sense of agency, if you will, and something people can do on their own terms.”
- The positive feelings of accomplishment and soothing from DIY mirror those of crafting or cooking (e.g., making sourdough bread).
- Social media amplifies trends, normalizing and encouraging DIY by making techniques and products seem accessible.
4. Social Media's Role
- Platforms like TikTok are making DIY normal, fun, and less intimidating.
- [07:14] Maggie: “DIY beauty feels empowering. It’s creative, it’s personal. Social media makes DIY more accessible, more normalized, less intimidating.”
- Viral "get ready with me" or "do your facial with me" videos draw people in and promote experimentation.
5. Cautionary Tales & The Realities of DIY
- Not all DIY attempts are successful (unused tools, failed projects, etc.).
- [08:14] Ella: “I bought that at home IPL laser… I used it twice. I don’t even know where it is.”
- Being realistic and intentional about DIY is encouraged.
6. Shifting Client Conversations & Needs
- Clients now ask more questions before purchasing products—looking for value, function, and necessity rather than just trusting professional recommendations.
- [09:15] Ella: “They’re booking less. They’re buying smarter… now they’re like, ‘wait, how does it work and why do I need it?’”
- Some new clients seek corrective help after failed DIY attempts, but most are confident and open about what they're doing at home. Social media plays a big role in this reduced stigma.
7. Professional Adaptation: Empathy & Education
- DIY isn’t new, but the attitude and openness around it have changed.
- Estheticians should avoid judgment, instead aiming to educate and empower clients safely.
- [12:42] Ella: “We have to be very, very careful with our emotional approaches about invalidating or validating where they are… removing the judgment from our approach is the adaptation for professional estheticians right now.”
- Practical approach: Teach clients how to do safe DIY, offer maintenance tips, create accessible service packages, and act as a compassionate guide.
- [13:31] Maggie: “And equipping them with the proper tools to do it.”
Notable Quotes & Memorable Moments
-
On the shift in client priorities:
“DIY doesn’t mean clients don’t value professionals. It means they’re prioritizing differently… they still want expertise, but just in a different way.”
— Maggie [11:52]. -
On empathy for clients:
“The adaptation for us is removing the judgment... instead of going, ‘girl, that is nuts,’ having a compassionate approach.”
— Ella [12:42]. -
Navigating tough economic times:
“Beauty doesn’t disappear in tough times. It evolves.”
— Maggie [12:15].
Timestamps for Key Segments
- 02:26 – Personal DIY confessions; humor around successes and failures.
- 03:43 – Economic pressures and how client habits are changing in the treatment room.
- 05:17 – Beauty as self-care and empowerment, regardless of circumstance.
- 07:14 – The role of social media in normalizing and spreading DIY beauty.
- 09:15 – How product conversations with clients are more discerning and intentional.
- 10:07 – Are more clients coming in for professional help after DIY gone wrong?
- 11:52 – Is DIY new? Why the current attitude matters for estheticians.
- 12:42 – Professional adaptation: compassion, education, and strategies for meeting clients where they are.
Actionable Takeaways for Estheticians
- Lead with empathy: Understand and validate clients’ choices, offering gentle education versus judgment.
- Equip clients: Provide safe DIY strategies, maintenance tips, or simpler services to support at-home care.
- Stay adaptable: Adjust communication and service offerings to align with new priorities and financial realities.
- Embrace evolving roles: Professionals remain important as informed guides, even in the DIY era.
For more information or to connect with the hosts, see the show notes or reach out via ASCP’s social channels.
