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A security monitoring business doesn’t grow a $63.2m secured installation pipeline by accident, so we sat down with Dennison Hambling, Managing Director of Intelligent Monitoring Group (IMG), to understand what’s really driving the momentum. We talk candidly about why large enterprises across Australia and New Zealand are increasingly choosing a single national provider for electronic security, fire protection, and monitoring, and how IMG is rebuilding that “one trusted partner” position as the industry stays highly fragmented.

We dig into the numbers behind the story, including operating cash flow and what Dennison calls improving earnings quality, plus the seasonality that can make quarter-to-quarter comparisons tricky. Dennison also shares how the company’s balance sheet journey and legacy tax losses influence capital allocation, and why he wants dividends to be sustainable when they arrive, not just symbolic.

A big segment focuses on the completed acquisition of Blue Sky Hold Co, including Wormald New Zealand (Tyco NZ) and Red Wolf Security. We unpack what these businesses do, how they strengthen IMG’s New Zealand footprint to more than 500 people across 12 locations, and why national coverage matters when serving government and large multi-site customers. We also explore why prior alignment within the Johnson Controls ecosystem can reduce integration risk and simplify the transition.

Then we zoom out to the technology shift: Video Guard and AI-powered video monitoring. Dennison explains how “threat assessment” changes the old alarm response model, why New Zealand is earlier in adoption than Australia, and how monitored video can expand the addressable market by competing with guarding and patrols while making real security more affordable.

If you care about security industry trends, ASX growth stories, or the practical realities of scaling a services business across Australasia, hit play now. Subscribe, share the episode with a mate, and leave a review so more people can find the show.