
Hosted by Atomicwork · EN
Atomic Conversations is brought to you by Team Atomicwork, where we are building the modern service management platform of the future. Every fortnight, we bring you conversations with some of the sharpest minds in IT to figure out how they are taking service management to the next level. And we also explore what that next level actually means in a world of AI, a focus on security, and distributed teams.

What does it take to thrive at the intersection of AI research and real-world deployment? In this episode, Atomicwork's new Head of Applied AI shares how a career built on calculated risk, moving between corporations and startups, shaped a philosophy for navigating today's biggest technological shift. If you think in dimensions, you think better. Watch the full episode to find out why.00:00 – Introduction and the "Reset" Moment,02:30 – Engineering Culture and Native AI,05:00 – High Risk Profiles and Building Natively,08:00 – Lessons from Amazon: Customer Obsession and Scale,11:00 – The PR FAQ Method and Product Alignment,14:00 – Avoiding Wasted Resources in Startups,17:00 – Pitfalls of AI in Production,20:00 – Agentic AI: Real vs. Aspirational,23:30 – Why Atomicwork: Talent Density and Faith,,26:30 – The Importance of Curiosity,29:00 – Defining Success through Customer Perception,31:00 – Advice for Young Engineers,,32:15 – Recommended Reading: Physics and AI Analogies,,Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

In this conversation, Lenin Gali discusses the transformative impact of AI in the workplace, emphasizing that while AI itself won't replace jobs, individuals who leverage AI will have a competitive edge with Aysha Khan, CIO and CISO at Treasure Data. He advocates for making AI accessible to all employees, not just technical teams, to ensure that everyone can benefit from its capabilities.Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

In this episode of Atomic Conversations, we sit down with Henrique Teixeira,former Gartner Analyst for Identity & Access Management and now Head of Strategy at Saviynt.Henrique breaks down why 2025 is a defining year for identity management, beyond just cybersecurity, and emphasizes the importance of understanding workforce identities, including employees, contractors, and consumers, while also highlighting the growing relevance of machine identities in today's digital landscape.Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

From storytelling at Disney to life-and-death decisions in healthcare, CIO Gary Alwah has seen every wave of technological change—from the rise of the internet to the dawn of GenAI. In this episode, he shares what it takes to build resilient teams, drive responsible innovation, earn clinician trust, and lead technology as a true business. A masterclass in leadership from one of the most experienced CIOs in the industry.Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

In this episode of Atomic Conversations, we sit down with Sanjay Shahani, SVP Customer Experience of F5, a global technology leader whose journey from software engineer to enterprise architect to executive has spanned continents and industries — from telecom and retail to fintech and cybersecurity.Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

AI isn’t “the next mobile.” It’s bigger. In this episode of Atomic Conversations, GoGuardian Global CTO Vishal Gupta explains why AI is a once-in-40-years shift—and how leaders can turn it into material business impact. From launching Lexmark Ventures to upskilling 100+ employees via an AI academy, Vishal shares practical frameworks for picking high-value use cases, building org-wide alignment, and managing the coming world of human + agent teams.Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

In this episode of Atomic Conversations, Philips’ Global CIO Gopalratnam sits down with Sairam Krishnan, Head of Marketing at Atomicwork, for an unfiltered conversation on leadership, innovation, and the evolving world of enterprise IT.From his experience leading global technology teams at GE, Cisco, and Philips, Gopal shares timeless lessons on building high-performing, inclusive teams, navigating AI with cautious optimism, and keeping values at the heart of every decision.He also explores:- Why consistent, values-driven leadership matters more than ever- The CEO–CFO disconnect in AI adoption- What “technology Disneyland” looks like at Philips- How GenAI and agentic AI will shape the next era of IT and healthcareAtomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

In this episode of Atomic Conversations, we sit down with Raj, Chief Information Officer at Baldwin Risk Partners, to unpack what it takes to build technology that truly serves people — in an industry built on trust.Raj shares how he’s helped transform one of the fastest-growing insurance brokerages in the U.S., combining culture, innovation, and operational discipline to create a single digital ecosystem across 35 partner firms.Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

Swati Ranganathan’s (CISO, Uniphore) career path breaks every mold — from CAD systems to the C-suite, he’s built a leadership style rooted in curiosity, clarity, and relentless execution. In this episode, he unpacks what it really takes to become a modern CIO — beyond titles, beyond tech, and deep into business transformation.Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.

In this episode of Atomic Conversations, Sairam Krishnan talks with Hanah Mary Darley, Co-founder and Chief AI Officer at Geordie AI, about how IT leaders can securely adopt Agentic AI.Hanah’s unique journey, from government intelligence to cybersecurity leadership at Darktrace and now AI strategy at Geodi, gives her a rare perspective on navigating AI-driven digital transformationEnjoy the conversation!Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.