This is Automation Unplugged, and I’m Ron Callis. My guest today is Kayla Steinberg, Certified Showroom Dealer (CSD) Program Lead at ADI | Snap One. Kayla brings more than twelve years of experience across franchising, sales, marketing, and operations — and she now leads the global CSD program, helping dealers showcase their showrooms, strengthen partnerships, and grow their businesses through strategic marketing and education initiatives. Before joining the AV industry, Kayla built a career in both education and franchise marketing, where she developed a deep passion for relationship-driven leadership and empowering others to succeed. At ADI | Snap One, she’s channeling that same passion into creating impactful programs and meaningful connections that elevate dealers around the world.