How to Fix Boring Brand Podcasts

If we’re going to be perfectly honest, many branded podcasts are either boring or they sound just like a recycled commercial. To win the hearts and minds of your B2B target audience, you must move beyond generic corporate messaging and create high-quality content that addresses your listeners’ needs. So how can brands produce engaging content that will resonate with their audiences, and what strategic role does B2B storytelling play?
That’s why we’re talking to Jen Moss (Co-Founder and Chief Creative Officer, JAR Podcast Solutions), who shared her expertise and strategic insights on how to fix boring brand podcasts. During our conversation, Jen discussed the importance of creating engaging brand podcasts that build trust and loyalty. She explained why B2B podcasts should go beyond product promotion and focus on deeper stories and societal issues. Jen also highlighted the need for creative courage, proper planning, rigorous pre-production, and engagement with the audience. She advised against rushing into production without proper ideation and marketing budget. Jen also underscored the power of authentic B2B storytelling and cautioned against relying too heavily on AI for content creation.

https://youtu.be/sVlsvotzFEE

Topics discussed in episode:

[02:22] The definition of a successful brand podcast: It shouldn’t just be a CEO talking about products, but rather a way to facilitate deeper conversations on industry issues.

[05:12] Why brands need “creative courage” to stand out in a saturated market, including experimenting with fiction or narrative formats.

[08:32] How to tell a good B2B story by focusing on “beats,” high stakes, and the transparent struggle rather than just the solution.

[17:28] The top pitfalls in podcasting: Failing to budget for marketing, ignoring audience analytics, and drop-off rates.

[29:25] A real-world example of how Genome BC used human storytelling to make complex scientific topics accessible and engaging.

[37:40] Why using AI purely for speed and volume is a mistake, and why the mission of podcasting should be connection, not efficiency.

Companies and links mentioned:

Transcript

Christian Klepp, Jen Moss

Jen Moss 00:00

Podcasting, especially audio podcasting, I will say, is a sacred space between the ears. You are literally whispering in people’s ears if they don’t like what they’re hearing, if they start to feel like you’re shilling to them, they will yank out the earbuds and it’s game over for you.

Christian Klepp 00:17

If we’re going to be perfectly honest, many brand podcasts are either boring or they just sound like a commercial. To win the hearts and minds of your target audience, you need to create content that serves your listeners and is something they actually want to hear. So how can you achieve that? And what role does B2B Marketing play in producing successful brand podcasts? Welcome to this episode of the B2B Marketers in the Mission podcast, and I’m your host, Christian Klepp, today I’ll be talking to Jen Moss, who will be answering that question. She is the Co-Founder and Chief Creative Officer of JAR Podcast Solutions, which helps create quality podcasts that earn trust. Tune in to find out more about what this B2B Marketers Mission is, okay, and I’m gonna say, Jen Moss, welcome to the show.

Jen Moss 01:05

Thank you so much for having me.

Christian Klepp 01:07

Great to have you on. We’ve had such a fantastic conversation before. I hit record. I probably should have recorded this earlier, but in any case,

Jen Moss 01:14

Yes, if anyone needs any parenting tips, we got your back.

Christian Klepp 01:18

Absolutely, absolutely that that book is coming out soon on Amazon. I’m just kidding, But Jen, really looking forward to this conversation, because, man, we are going to cover a topic which, you know, might rock the boat a little bit, but it’s all, you know, constructive, and you know, it’s all for the sake of growing in a positive way, right?

Jen Moss 01:35

I think so,

Christian Klepp 01:36

At least I like to think so.

Jen Moss 01:38

That is the goal.

Christian Klepp 01:39

Absolutely, absolutely, all right, so here it comes. So Jen, you’re on a mission to help brands craft story first, podcasts that earn trust, build loyalty and connect deeply with the audiences that matter most. So for today’s conversation, I’d like to zero in on the following topic. Here comes how to fix boring brand podcasts. I know we’ve got a ton to talk about, but let’s kick off this conversation with two questions, and I’m happy to repeat them. So what is it about brand podcasting that you wish more people understood? And number two is, where do most brand podcasts go wrong.

Jen Moss 02:22

Okay, so those are both great questions, so that what is a branded podcast is probably a good place to start. A lot of people might think that it’s, you know, the CEO of a company talking about their products and services ad nauseam. And if you happen to want to buy those products and services, maybe you would listen to it, because you could get more information, like, kind of an informational, almost transactional thing. I think that’s what a lot of people imagine when they hear the words branded podcast. However, that there’s a lot more to branded podcasting than that, and a lot of the smarter sort of, I would say, savvy brands, the ones with kind of sophisticated marketing campaigns that are multifaceted, are looking at podcasting as a way to tell deeper stories, engage with conversations that are ongoing in society that really matter so, sort of a chance for the brand to show its stripes a little bit, and an opportunity to offer something to a target audience that is sort of like a kind of a gift. You know, like we’re going to give you something of value that you actually will benefit from or enjoy, learn something from, be emotionally moved by, you know, hear a good story, and it’ll be in an area that the brand cares about, that that kind of ticks the boxes in terms of, like, what are the brand’s values, but is not specifically, and this is very important, is not specifically related to the brand’s products and services, per se. So it’s more like, okay, the brand maybe exists in a certain wider industry, and there’s an issue in that industry that keeps coming up, or a new technology that’s affecting everything, something like that, something that needs to be talked about. And so they’ll, they’ll set out to kind of facilitate those kinds of conversations through their podcasts. And a branded podcast doesn’t need to be just a one on one interview. It could be, it could be a fiction podcast if you were feeling extra frisky and creative that day, you know, if you wanted to do something fun, like I had a conversation with a solar company not that long ago, and we actually pitched them a fiction podcast about a world powered by sun. And because we thought the opportunity for a solar panel company to sponsor a fiction podcast about a world powered by sun like sci-fi would be, would be exciting and different.

Christian Klepp 05:11

How did that go?

Jen Moss 05:12

Yeah, well, we didn’t end up getting that job because they didn’t have the creative courage to do it. And so this is, this is the kind of conversation that I’m always on with brands is like, have the creative courage to do something that’s a little out of the ordinary because there’s 500 million podcasts or whatever, so you’ve got to stand out. And so you’ve got to think about how to stand out, and one of the best ways to do that is to do something different that hasn’t been done before. For example, there is a great branded fiction podcast called Murder in HR, and it’s by an online HR platform company. And, you know, like, it’s just a scripted fiction true, true crime. It’s not really true because it’s scripted fiction podcast. But, you know, it’s kind of different and fun. So, so there’s stuff like that. There’s, you know what we would call narrative podcasting, which is a mixture of script and clip, where you’re kind of combining...