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Baltimore City to Replace Outdated Computer-Aided Dispatch System After Mental Health Crisis

Baltimore City is moving away from its faulty Computer-Aided Dispatch system, which failed during a mental health emergency last summer, leading to the tragic death of Dontae Melton Junior. The new system, funded by nearly $12 million from state and federal sources, aims to improve nine-one-one diversion options, response times, and security. Councilman Isaac Schleifer emphasized the need for modern technology, while Dontaes mother, Eleshiea Goode, expressed relief and heartache over the systems shortcomings. The city will now seek vendors through requests for proposals, with no firm timeline yet announced.

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