Let’s be honest – GRC (Governance, Risk Management, and Compliance) gets a bad rap. Your credit union team members don’t break for lunch and say, “Hey! Let’s play GRC bingo!” But…maybe they should.

Ok, that’s a stretch.

But the truth is, this topic is massively important when it comes to your financial institution. And no one can offer better insights around it than Amanda Cohen, Director of GRC Products at Resolver and my guest expert this week on CRMNEXT’s Banking on Experience.

Topics we covered include:

Why Amanda is passionate about GRC
Shifting mindsets: how your CU can (and should)
Biggest GRC challenges for credit unions
Your frontline + GRC: top tips on making them besties
Better ways your CU can leverage the GRC Team
How data applies
The Impact of GRC on Member Experience
And more

Stay in touch with Banking on Experience by listening on Apple Podcasts, Spotify, or our website.

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Episode 83: A Fresh Look at GRC + Your CU