Heylands Lowry is a globally experienced continuous improvement and operational excellence leader with deep expertise in Lean manufacturing, Six Sigma, and organizational transformation. Over the course of his career, he has helped companies across medical devices, aerospace, and manufacturing build sustainable systems that improve efficiency while strengthening culture and employee engagement. Known for his ability to connect with people at every level of an organization, Heylands focuses not just on process improvement, but on creating lasting behavioral and cultural change.

Most recently, Heylands served as Director of Continuous Improvement at Intuitive, where he developed and deployed company-wide Lean and Six Sigma training initiatives that reached hundreds of employees across multiple events and workshops. His work included embedding DMAIC methodologies and Lean principles into core business processes while mentoring cross-functional teams on strategic improvement initiatives. One notable achievement involved reducing a surgeon payment cycle from three months down to fewer than five business days.

Prior to Intuitive, Heylands spent nearly fifteen years at Edwards Lifesciences, where he held leadership roles focused on business excellence and Lean deployment. During that time, he led numerous high-impact initiatives, including productivity improvements, throughput increases, inventory optimization, and multimillion-dollar Six Sigma projects. His contributions earned him repeated recognition as Top Talent within the organization, a distinction reserved for fewer than ten percent of employees.

Earlier in his career, Heylands led process improvement initiatives at Panasonic Avionics Corporation and served as a Six Sigma Champion at ITT Industries, where he was selected as one of only 48 employees out of 9,000 for advanced Six Sigma leadership training. Across these roles, he helped organizations streamline operations, prioritize high-value projects, and create scalable infrastructures for continuous improvement.

In this conversation, we explore what it really takes to sustain continuous improvement efforts inside large organizations, why cultural buy-in matters more than most leaders realize, and how engineers and technical professionals can become more effective problem solvers, mentors, and change agents inside their teams.

LINKS:

Heylands Lowry LinkedIn: https://www.linkedin.com/in/heylands-lowry-64211a99/

Heylands Lowry website: https://www.intuitive.com/en-us

Aaron Moncur, host

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