Eric Malka, co-founder of The Art of Shaving, shares his extraordinary journey from arriving in the U.S. with just $100 to building a multimillion-dollar brand acquired by Procter & Gamble (who own Gillette). His story is a masterclass in resilience, strategy, and leadership.

Eric opens up about how life circumstances forced him into entrepreneurship, recounting his first ventures—including a surfwear brand—and the pivotal lessons learned along the way. He reveals how setbacks like the financial crisis and 9/11 tested his leadership, emphasizing how crisis management, calculated risk-taking, and adaptability shaped his success.

In this candid conversation, Eric unpacks his approach to:
✅ Starting small but thinking big – Why mastering the basics is essential before scaling.
✅ Sales mastery – How a relentless focus on customers and revenue built his brand’s foundation.
✅ Crisis leadership – Lessons from navigating financial turmoil and protecting his team.
✅ The role of ego and resilience – Why personal growth, mental wellness, and humility are key to long-term success.
✅ Financial wisdom – How taking chips off the table early can provide security in volatile times.

Eric’s journey is more than a success story—it’s a roadmap for entrepreneurs seeking sustainable growth, personal fulfillment, and smart leadership in the face of challenges.

Takeaways

Many successful entrepreneurs are shaped by adversity in their youth.
A growth mindset can help overcome challenging situations.
The importance of learning from mistakes and avoiding pitfalls in business.
Sales should be the primary focus of any business from day one.
Creating a positive company culture is essential for success.
Customer service should be prioritized to build loyalty and trust.
Prudence in decision-making is crucial for sustainable growth.
The transition from small to medium-sized business presents unique challenges.
Embracing failure as a learning opportunity is vital for growth. Not having resources to start was a blessing.
Impatience is the greatest killer of entrepreneurial businesses.
Failures teach invaluable lessons that successes won't teach you.
Ego can creep up in ways that we don't see right away.
We went way too hard, way too fast with Ingredients.
Crisis management is about avoiding problems from getting worse.
Being an entrepreneur can be very uncomfortable.
I never lose. I either win or learn.
Execution is everything in business.
The conditions and challenges are always different. Stress can manifest physically after high-pressure situations.
Effective leadership instills confidence in teams during crises.
Financial security can alleviate pressure during business challenges.
Luck often plays a crucial role in business success.
Seizing opportunities can attract luck and positive outcomes.
Enjoying the journey is as important as the destination.
Health and wellness are integral to entrepreneurial success.
External success does not guarantee internal happiness.
Resilience and grit are essential for overcoming setbacks.
Learning from failures is key to personal and professional growth.
Books mentioned: Outlive , On the Razors Edge

Sound Bites

"I had no choice but to become an entrepreneur."

"I wanted to prove the world that I was worthy."

"I learned from people, not just books."

"You need to have some backbone to succeed."

"Happy salespeople make money."

"You should be worshiping your customers."

"Execution is everything."

"Ego can creep up in ways that we don't see."

"I never lose. I either win or learn."

Chapters

00:00 The Entrepreneurial Journey Begins

03:20 Early Business Ventures and Lessons Learned

09:51 The Art of Shaving: A Turning Point

16:28 Scaling a Business: Challenges and Strategies

21:20 Sales Philosophy: Customer-Centric Approach

30:14 Embracing Failure: Learning from Mistakes

35:33 Bootstrapping Success: The Art of Starting Small

37:05 Turning Failures into Opportunities

41:11 Lessons from Business Failures

42:59 The Role of Ego in Entrepreneurship

46:34 Navigating Setbacks: From 9/11 to Financial Crisis

51:28 Finding Resilience After Setbacks

56:07 Crisis Management: Lessons Learned

01:01:33 Pivots and Growth: The Art of Adapting

01:07:56 The Aftermath of Acquisition Stress

01:09:20 Leadership During Crisis

01:11:30 Financial Strategies and Security

01:13:28 Navigating the Earn-Out Challenge

01:15:39 The Role of Luck in Business

01:17:47 Seizing Opportunities and Attracting Luck

01:19:12 Enjoying the Journey of Entrepreneurship

01:21:40 The Importance of Health and Wellness

01:23:03 The Fallacy of External Success

01:29:26 Resilience and Grit in Business

01:31:30 Reflections on Failure and Regret

01:33:01 Quickfire Insights

About Eric Malka

Eric Malka is a visionary entrepreneur and author, renowned for co-founding The Art of Shaving, a luxury men's grooming brand that redefined the industry. Born in Morocco, Malka moved to Canada at age ten and later embarked on his entrepreneurial journey at seventeen, arriving in New York City as an undocumented immigrant with just $100.

In 1996, alongside his wife, Myriam Zaoui, Malka launched The Art of Shaving in Manhattan, introducing high-quality, aromatherapy-based shaving products and a unique four-step shaving system. Their innovative approach transformed shaving from a mundane task into a luxurious ritual, leading to rapid expansion with multiple stores across the United States and internationally.

Under Malka's leadership as CEO, the brand garnered global recognition, culminating in its acquisition by Procter & Gamble in 2009. He continued to lead the company through 2010, ensuring a smooth transition.

In 2014, Malka founded Strategic Brand Investments (SBI), a purpose-driven angel fund dedicated to empowering early-stage entrepreneurs in the premium consumer goods sector. As Managing Partner, he leverages his extensive experience to transform emerging brands into scalable and profitable business models, focusing on those distinguished by high-quality natural ingredients and compelling brand stories.

In August 2024, Malka released his memoir, On the Razor’s Edge: The Story of The Art of Shaving, offering an in-depth look into his entrepreneurial journey and the lessons learned from building a globally recognized brand. The book serves as a mentor's guide to aspiring entrepreneurs, emphasizing resilience, strategic planning, and the importance of seizing the right moment.

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