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IBM Representative
So there's a lot of noise about AI, but time's too tight for more promises. So let's talk about results. At IBM, we work with our employees to integrate technology right into the systems they need. Now a global workforce of 300,000 can use AI to fill their HR questions, resolving 94% of common questions, not noise. Proof of how we can help companies get smarter by putting AI where it actually pays off, deep in the work that moves the business. Let's create smarter business IBM if you
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Bloomberg
Cincinnati Insurance Representative
Audio Studios Podcasts Radio News if you
Wan Ha (Bloomberg Reporter)
were in Shenzhen in early March, you might have caught an unusual sight outside the headquarters of one of China's biggest tech companies.
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Shanjomo Zai Xin Shi Teng Xun Da
Wan Ha (Bloomberg Reporter)
Sha Ju Band Crowds of people huddled around makeshift tables in an open courtyard. Everyone had a laptop in hand. People were shoulder to shoulder, typing, tinkering, troubleshooting. It looked like an outdoor hackathon had broken out in the middle of the city.
Luz Ding (Bloomberg Reporter)
There were hundreds of people, from retirees, elderly to school kids, and of course, young office workers.
Wan Ha (Bloomberg Reporter)
Luz Ding covers China tech for Bloomberg out of Hong Kong, and they were
Luz Ding (Bloomberg Reporter)
all there to get tencent engineers to install OpenClaw on their computer.
Wan Ha (Bloomberg Reporter)
Luz what is OpenClaw?
Luz Ding (Bloomberg Reporter)
It's a very capable AI agentic tool. It's much more capable than AI chatbots. It can help you to do your work on your computer, like sorting files, edit videos, making purchases.
Wan Ha (Bloomberg Reporter)
Tools like OpenClaw aren't something you can just download from an app store. They require technical setup and a bit of know how. That's why in China, people are organizing gatherings like the one at Tencent's headquarters to help potential users get OpenClaw up and running. Nearly 1,000 people showed up to that particular meetup, one of many across the country this past month.
Katherine Thorbeck (Bloomberg Opinion Tech Columnist)
I think it really is a vouch for the amount of AI enthusiasm that we've seen in China that we really haven't seen in other places.
Wan Ha (Bloomberg Reporter)
Katherine Thorbeck is a Bloomberg Opinion tech columnist based in Tokyo.
Katherine Thorbeck (Bloomberg Opinion Tech Columnist)
When you have local governments coming out and signaling support and sort of the big tech players and the small startups and the model builders all jumping on this bandwagon at once, I think it really created this sort of tidal wave of, you know, it just shows how fast technology trends can really spread in China.
Wan Ha (Bloomberg Reporter)
China has the most Open claw users in the world, almost double the activity in the U.S. that's according to cybersecurity firm Security Scorecard. But as the hype surrounding OpenCLA surged, so has the scrutiny. The initial enthusiasm for the technology is now being met with caution as users and China's government weigh whether the benefits of the tool justify the risk of such deep access.
Katherine Thorbeck (Bloomberg Opinion Tech Columnist)
When you give these tools access to your personal data, your personal files, your computer, and then you also give them permission to take action, the amount of things that can go wrong really just compounds. So there have been reports of these tools sort of going rogue and, you know, deleting all of your emails or deleting all of sort of your personal files.
Wan Ha (Bloomberg Reporter)
This is the big Take Asia from Bloomberg News. I'm Wan Ha. Every week we take you inside some of the world's biggest and most powerful economies and the markets, tycoons and businesses that drive this ever shifting region. Today on the show, China's rush toward Open Claw. What the technology does, why it took off so fast in the country, and what it tells us about the risks and realities of AI's next phase. When OpenClaw launched in November of last year, it took off right away. Part of that success was the product itself. OpenClaw's founder describes it as AI that actually does things. One of the tech world's biggest names, Jensen Huang of Nvidia, called it the single most important release of software probably ever. The other part of that success, the popularity of the lobster.
Luz Ding (Bloomberg Reporter)
The logo of Open Claw looks like a very cute cartoonish lobster. It looks like a minion from the Minions movie, but then it's red and it has claws. Also spicy lobster. It's a very favorite dish in China. Part of the fanfare is also because of that.
Wan Ha (Bloomberg Reporter)
Spend five minutes at an Open Claw event and you'll see lobster hats, lobster plushies, and you'll hear a phrase that's become popular in China, Yang Longxia, which roughly translates to raising lobsters. Luz, what is raising lobsters?
Luz Ding (Bloomberg Reporter)
Raising means that you first install it and then you spend time with it and of course spend money on it. And then openclaw learns what you like and dislikes, it learns different skills, and it's like raising a pet, only the pet is a virtual AI assistant that can work for you.
Wan Ha (Bloomberg Reporter)
A virtual AI assistant, also known as an AI agent. These agents are based on large language models from OpenAI and Anthropic. But you don't just chat with them, you configure them to do things for you. Comb through emails, book flights and appointments. They can even trade crypto or negotiate a deal for a car for you, depending on how much access you grant it. And while openclaw is hugely popular in China, it isn't a Chinese product. It was created by Peter Steinberger, a developer from Austria. But since the AI tool is open source, it's free for anyone to use or modify. Earlier this year, Chinese developers started tinkering with it and it took on a life of its own in China, since
Luz Ding (Bloomberg Reporter)
after China came back from the Lunar New Year holiday, there were more discussions about it on social media, and then a lot of people wanted to try it. It's a very new tool that promises a lot of things that the previous AI tools cannot do.
Wan Ha (Bloomberg Reporter)
In China, AI is very much a part of daily life. Right now, the Country's most popular AI app, Doubao, has roughly 227 million active users every month. That's almost double that of deep SEQ's. But even in AI hyped China, the popularity of Open Claw stands out.
Luz Ding (Bloomberg Reporter)
We live in a very competitive society in China, and starting from kids, we were told that you need to always be at the front, you need to do your best all the time, otherwise you will lag behind. And then when there's something new and then people's reaction are usually just to jump on it before everybody else and not be late. For example, I talked to this computer engineer in Shenzhen who after starting using AI agents, he's been using it all the time and he was telling me that he couldn't even go to sleep without giving some task for his AI to do. And then one of our colleagues in China, she talked to this office worker whose boss told her to use AI, otherwise you get fired. Really the boss says her anxious as well, because they also want to have their employees to be very productive with AI and then to make more money.
Wan Ha (Bloomberg Reporter)
Part of that anxiety comes from pressure at the top in China. The push for AI is coming from the highest levels of the government, and AI even made its way into President Xi Jinping's New Year address. This year,
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many large AI models have been competing in a race to the top, and breakthroughs have been achieved in the research and development of our own chips. All this has turned China into one of the economies with the fastest growing innovation capabilities.
Wan Ha (Bloomberg Reporter)
Bloomberg Opinion's Katherine Thorbeck says the government is aggressively driving this AI push.
Katherine Thorbeck (Bloomberg Opinion Tech Columnist)
The government really wants to be a world leader when it comes to AI technology. And when you look at the AI plus plan that they rolled out last year, they really are trying to use AI to solve a lot of sort of societal problems, whether that's boosting consumption, which it's not totally clear how AI will do that. But they definitely are trying to integrate AI into as many facets of society as possible. And then another reason I think that it's moving so fast in China is because of the open source embrace. All of the big Chinese AI model builders are really going full steam ahead on open source, which means they're putting out their new models, they're putting out the weights for them, they're free for people to use and download. And I think as a result of that, this whole ecosystem of developers and tinkerers can all sort of look at the code and move things along a lot faster.
Wan Ha (Bloomberg Reporter)
In other words, when AI becomes a political priority, tech trends like OpenClaw can move quickly. Several local governments have already backed that momentum by offering more than a million dollars in subsidies to support OpenClaw and similar open source projects. And the country's tech giants have followed suit. Tencent and Baidu launched their own versions of OpenClaw in March, using them as a way to pull people onto their paid platforms. Luz tried some of them out for herself.
Luz Ding (Bloomberg Reporter)
Now there are a lot of cloud based offers that you can raise the lobster on the cloud so it doesn't access your local desktop and local files. I chose two platforms. One is from Alibaba and it was a free service. Another two that's under ByteDance, it's TikTok's parent company. I paid 99 yuan per month and that's about 14 to $15. Once you paid for a month, you have a certain amount of tokens or credits that you can use. If you, for example, wanted to sort your Email, you need to grant it the access to your email and then it will do it.
Wan Ha (Bloomberg Reporter)
And what did you ask it to do for you?
Luz Ding (Bloomberg Reporter)
I asked it to send news briefs about the companies that I cover as a journalist. It did not do a very good job because the news resources that it can access is very limited. And now I just asked it to send me a cat photo every hour.
Wan Ha (Bloomberg Reporter)
A cat photo every hour?
Luz Ding (Bloomberg Reporter)
Yeah. That's what I need in my life.
Wan Ha (Bloomberg Reporter)
But beneath the novelty, there's a serious difference between Open claw and traditional AI chatbots like Deep Seq and ChatGPT. And that's the amount of access these tools require.
Luz Ding (Bloomberg Reporter)
For openclaw, you need to give it a lot of access. For example, it needs to read your files to sort your file. It needs to access your editing software to edit for you. And if you wanted to buy things for you, you need to give it your credit information, which is kind of a red flag.
Wan Ha (Bloomberg Reporter)
Beijing may be all in on the idea of spurring innovation with AI, but OpenClaw's powerful capabilities are are giving the government pause. After the break. Why the sweeping access granted to AI agents makes Chinese regulators uneasy and why some Chinese users are shying away from it too.
IBM Representative
So there's a lot of noise about AI. But time's too tight for more promises. So let's talk about results. At IBM, we work with our employees to integrate technology right into the systems they need. Now a Global workforce of 300,000 can use AI to fill their HR questions. Resolving 94% of common questions, not noise. Proof of how we can help companies get smarter by putting AI where it actually pays off, deep in the work that moves the business. Let's create smarter business.
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Wan Ha (Bloomberg Reporter)
While OpenClaw has been embraced by users, tech giants, and even some local governments in China, the response from Beijing has been more restrained. The Chinese government has issued a security alert on the risks of using OpenClaw, emphasizing that users might be susceptible to cyber attacks and data leaks. Bloomberg's Luz Ding and Bloomberg Opinion's Katherine Thorbeck say regulators have allowed the tool to spread, but with clear limits.
Luz Ding (Bloomberg Reporter)
The military that's overseeing technology industry has issued warnings about the security risk of this tool. State media also posted articles about how to use OpenClaw safely. And then there were also authorities banning the use of openclaw in sensitive industries like government agencies, banks.
Katherine Thorbeck (Bloomberg Opinion Tech Columnist)
So I think the government is very aware of the risks, and I think they're just trying to strike that balance between embracing innovation and seeing where this takes them. And also they're obviously very concerned about sort of data leaks and data privacy.
Wan Ha (Bloomberg Reporter)
That caution centers on one big question. What happens when these tools are given broad access to people's data and devices? You mentioned the security risks associated with OpenClaw. What are those and what can go wrong?
Katherine Thorbeck (Bloomberg Opinion Tech Columnist)
Oh gosh. So when it comes to the CyberSecurity risks for OpenClaw, I'm not even sure where to start. I think when you give these tools access to your personal data, your personal files, your computer, and then you also give them permission to take action, the amount of things that can go wrong really just compounds. So there have been reports of these tools sort of going rogue and you know, Deleting all of your emails or deleting all of sort of your personal files. So that's one side of it. And then on the other side, I think it also sort of invites all sorts of new sort of cybersecurity attackers and cyber attackers. And so the way I sort of think about it is if you remember like the 2000s Internet, when we were all just kind of downloading various softwares onto our PC and none of us really knew what we were downloading, but there was definitely a curiosity, but we might not have understood that we were also downloading all these viruses. So I think we're seeing some of that as well with people because as I mentioned, you need some little bit of a tech background to really use OpenClaw and plugins and sort of the things that you can do on top of it. So I think people are downloading all kinds of things and not totally aware of what they're installing and what sort of permissions they're granting.
Wan Ha (Bloomberg Reporter)
By now, people in China have had some time to play around with openclaw. I want to talk about how Chinese users are feeling about the tool now. You know, after the initial excitement and frenzy that there. Have you heard about this one lobster three way saying that's trending on Chinese social media?
Katherine Thorbeck (Bloomberg Opinion Tech Columnist)
Yes. This sort of hashtag that you're referring to that has taken off now, one lobster three ways refers to paying somebody to install OpenClaw for them and then paying somebody else, or a lot of times that same person to uninstall OpenClaw for them and then also paying them to clean up the mess that openclaw might have left behind on their computer, whether that's deleting files or sowing all kinds of chaos. So I definitely think that the initial excitement has moderated a little bit.
Wan Ha (Bloomberg Reporter)
But even as the hype settles, Catherine says it's clear that China's big tech companies are betting on agentic AI to be the next big driver of growth. The country is a testing ground for it, and what happens next is still worth watching.
Katherine Thorbeck (Bloomberg Opinion Tech Columnist)
I really look at it as this real world experiment where regular people are playing around with agentic tools and seeing what it can do for their lives and if it can actually boost productivity and sort of what the risks are. And that's happening at such a massive scale in China. And it's really a double edged sword because the more permissions and data and access that you give to AI agents, the more they can do. And that's really exciting. But then at the same time, the flip side of that is the more damage they can also cause. So I think making AI agents secure isn't something that either side has really figured out yet. And I think it's going to take a lot of time. I will say that One benefit to OpenClaw is that it is open source. So that means that the more people at this scale that are all using it at the same time, the more it sort of hardens it because people are, you know, figuring out bugs and people are sending patches. I think if you look at it at the enterprise level, this has the potential to be absolutely enormous. And I think in ways that we don't even fully understand, you know, I think if you can fully automate the work that say, an intern does or an entry level worker does, I think that can really have profound effects on the labor market.
Wan Ha (Bloomberg Reporter)
And in terms of the flip side, where could this experiment fail?
Katherine Thorbeck (Bloomberg Opinion Tech Columnist)
I think in the longer term, you know, as much as the tech industry likes to say that AI agents are there to empower workers, I don't necessarily buy that. I think the goal is really to replace workers. And so I think in China, that's actually going to be a really big thing to watch, because youth unemployment has remained persistently high since the pandemic. And I think if you have large swaths of educated and unemployed young people that are looking for jobs and that are being put out of work by these AI tools, I think that doesn't bode well for social stability. And I think that will be sort of a big test for the Chinese government. I think in the near term, we'll have to see how much this actually sticks and if people are actually able to build trust with AI agents.
Wan Ha (Bloomberg Reporter)
And ultimately, Catherine says how China handles tools like OpenClaw could shape the next phase of the global AI race.
Katherine Thorbeck (Bloomberg Opinion Tech Columnist)
Building the top of the line frontier models is one side of it, and then the other side of the sort of AI race is diffusion. And how do you integrate AI into as many facets of the economy and as many facets of society as possible? And I think we're seeing China really pick up on the diffusion race. We're really seeing that they're willing to try out this new technology, willing to see how it can increase productivity in their personal lives and their work lives, which I think actually is the race that we should be watching, because I think that's where you really see the biggest benefits from major tech evolutions in history. I think from that perspective, it definitely shows that China is sort of leaping ahead when it comes to AI. You know, they're embracing it, they're using it, they're experimenting, and I think in doing so they're also sort of making their own models better. You know, they're giving real world feedback to their own models and I think that just only improves them. So I think that could really tip the scales in the long run when it comes to this broader sort of AI race.
Luz Ding (Bloomberg Reporter)
Foreign.
Wan Ha (Bloomberg Reporter)
This is the Big Take Asia from Bloomberg News. I'm wan ha to get more from the Big Take and unlimited access to all of bloomberg.com, subscribe today@bloomberg.com podcastoffer if you like the episode, make sure to subscribe and review the Big Take Asia. Wherever you listen to podcasts, it really helps people find the show. Thanks for listening. See you next time.
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Date: April 1, 2026
Host: Wan Ha (Bloomberg Reporter)
Guests: Luz Ding (Bloomberg Reporter), Katherine Thorbeck (Bloomberg Opinion Tech Columnist)
This episode explores OpenClaw, a powerful AI “agentic” tool that’s taken China by storm, sparking gatherings, memes, government scrutiny, and questions about the future of work and data security. The hosts and guests dig into what OpenClaw is, why it spread so rapidly in China, how local culture and government policy helped fuel its popularity, and the mounting concerns surrounding user privacy and regulation.
Notable Quote
“It’s a very capable AI agentic tool. It can help you to do your work on your computer, like sorting files, edit videos, making purchases.”
—Luz Ding (02:38)
Notable Quote
“We live in a very competitive society in China... when there’s something new... people’s reaction are usually just to jump on it before everybody else and not be late.”
—Luz Ding (07:54)
Notable Quote:
“When you have local governments signaling support and all the big tech players and model builders all jumping on this bandwagon at once... it just shows how fast technology trends can really spread in China.”
—Katherine Thorbeck (03:27)
Notable Quote
“So I think the government is very aware of the risks, and I think they’re just trying to strike that balance between embracing innovation... and also they’re obviously very concerned about data leaks and data privacy.”
—Katherine Thorbeck (16:22)
Notable Quote
“I think the goal is really to replace workers... If you have large swaths of educated and unemployed young people... that doesn’t bode well for social stability.”
—Katherine Thorbeck (20:15)
Notable Quote
“We’re really seeing China pick up on the diffusion race... that’s where you see the biggest benefits from major tech evolutions in history.”
—Katherine Thorbeck (21:07)
OpenClaw’s unexpected eruption in China highlights the nation’s unique interplay of cultural enthusiasm, political will, technological capability, and societal anxiety. While its viral ascent points to new frontiers for AI “agentic” tools, the episode surfaces equally urgent questions: about privacy, control, and the future of work. China’s real-world AI experiment, as analyzed by Bloomberg's panel, may offer a preview of how AI will reshape not just one society, but the global digital economy.