
Loading summary
Henry Washington
When you're analyzing a property, the least important number on that offer sheet is the asking price. What a seller wants for their home is between them and Jesus. I'm going to make the offer that is in the best interest of me and the profit I'm trying to make. Today we're going to teach you how to make those offers and how to negotiate when you get a counteroffer. It's actually a whole lot easier than you think.
Dave Meyer
Hey, everyone, it's Dave. Welcome to the BiggerPockets podcast. I'm here with my friend Harry, Henry Washington. Henry, good to see you.
Henry Washington
What's up, Dave, man, glad to be here.
Dave Meyer
I missed you. We were together on the road show all last week. It's been like three full days since we hung out.
Henry Washington
I know. Are you okay? I mean, there's a little bit of withdrawals.
Dave Meyer
I was crying a little bit last night. But I've got it together for the podcast now.
Henry Washington
Thanks for pulling it together.
Dave Meyer
We have a good show, so I needed to pull it together. We're talking about negotiating today and I honestly, I feel like this is a topic we should probably talk about more. But we're entering a buyer's market and now you actually can negotiate for real estate deals in a way that was really difficult for the average person over the last couple of years. So today, Henry and I are going to share the tactics we use to make offers and get them accepted.
Chris Voss
We'll talk about how to build rapport.
Dave Meyer
With a seller so they may choose to work with you instead of other potential buyers.
Chris Voss
And we'll get into some specifics that might work better today than a few.
Dave Meyer
Years ago, like non refundable deposits, quick closing periods, waived inspection rate, buy downs, and more.
Chris Voss
All right, Henry, let's do it.
Henry Washington
Let's do it.
Chris Voss
All right, well, let's just start at.
Dave Meyer
The top and just talk philosophy here because you buy a lot of off market deals. I buy mostly on market deals. But do you try and negotiate on every single deal? Have. Do you ever just go in and buy at what is the list prices?
Henry Washington
So most of the time when I'm buying off market, there's not really a list price, but there's a number that the seller wants and we have to figure out how to get them to tell us what that number is. And you ask, do I ever negotiate? Everything is a negotiation, right? Like the minute you're having a conversation with the seller about making a purchase, you're in a negotiation. Now when you're buying off market, there's no One that says, okay, ready, go, we're negotiating. Right. Like it's just part of the conversations that's happening as soon as you start talking to a seller. Whereas when you're making an offer on the market, once you put that offer in you, you have officially started your negotiation.
Dave Meyer
Yeah, there's, there's this book called Never Split the Difference, written by Chris Voss. It's the best book. I think I've literally read it four times. Chris Voss is actually speaking at bpcon this year. So if you want to learn how to really negotiate, well, check that out. But he distinguishes these different phases of negotiation and what I think most people call, quote, unquote negotiation, where you're going back and forth about price. He calls that the haggling phase. That's when you're just like getting down to it. But according to him, I Forget if it's 90, 80%, something like that is the stuff you do before you're actually talking about price, where you're establishing trust and sort of building a relationship with someone. Because if you just go into it and start naming prices, you both don't like each other, you sort of treat each other as adversaries. Whereas if you go into the conversation seeing it as a trust building exercise, that's going to build towards that haggling stage. That's what he says at least is more effective and has definitely worked for me in my career.
Henry Washington
Absolutely. That pre conversation that you're having when you're just really getting to know a seller or why they might be selling, it's all positioning for the negotiation. And there's different tactics that you can use. And that, and I hate the word tactics because it makes it sound like you're, you're trying to take advantage of somebody.
Dave Meyer
Right.
Henry Washington
And that's not the case. But I absolutely am trying to build trust because I'm trying to show them that I'm going to be open and honest and upfront with you. And I can say that and you can go, yeah, right. Or I can say and do things that build trust so that when we do start talking numbers, we don't have a difficult conversation. Because you know, I'm coming from an honest place.
Dave Meyer
Right, exactly. Saying that you're being tactical or that you go into a conversation having a plan does not mean you're trying to manipulate someone. It just means you're trying to show them who you genuinely are, explain what your business is and why you can only offer the amount that you are going to offer or the other things other than purchase. Price that you can do to put those person at ease. That all takes takes in that first phase. You mentioned something that I think for this episode we probably should split up because the tactics that you use for negotiating off market and on market are going to be different. And I actually think that some of the things that you use to negotiate off market deals are probably some of the same things you used to negotiate with a contractor, for example. It's that same sort of process for building relationships and having conversations. So let's start there and then later in the show we'll talk about on market deals because we are in a situation where you can negotiate on market, but it's a little bit different. So maybe walk us through your approach to negotiating with an off market seller.
Henry Washington
Yeah, the negotiation really starts with the first phone call. So if they're answering direct mail and calling me, or if I'm calling them and reaching out cold, it's all just still about trying to build trust from the get go. When you're talking off market, we have to understand that there's some level of pain that's associated with why the seller may consider selling at a discount. And so empathy is key in these situations. And so the first thing I'm trying to do is understand what's that pain point. And then if I can get them to tell me what that pain point is, I want to show genuine empathy for whatever situation that they may be going through. And I think that that starts to build this bridge of trust because I didn't have to say I'm so sorry to hear about that. I had a similar situation, X, Y and Z or I know A, B and C. And then I call the negotiation that I do, it's just a brutally honest approach. And I find that if I just am brutally honest, most other investors aren't. And so that sets me apart and it starts to build that trust. So the first thing I'm telling them is, hey, I am an investor. And so what I want to make sure that you understand is that I'm going to have to buy a property at a price point that's going to allow me to make profit. If your house is in great shape, it's in good condition and time isn't a factor for you. You don't need any kind of speed or convenience. I'm probably not going to be the best tool in the tool belt for you. You probably need a real estate agent or someone who can help you get there top dollar for your property because it's in good shape and you have time. Now most sellers know this, but most investors don't say it. And I want them to know that, like I want you to go do what's best for you regardless of if it makes me any money. This is before I've ever seen their property or make an offer. And it just builds this trust of saying, okay, this guy's telling me to go do something that won't financially benefit him. You know, most people aren't going to have that conversation. But that also sets a tone for me for when I do make my offer. They now understand it's not going to come in at the number you probably think it's going to come in at. But now if I make that offer, they're going to be less offended and they're going to understand where it's coming from. So it's all just setting the tone and building trust.
Dave Meyer
How long is that first phase where you're just trying to get to know someone and understand that problem? Like if you're on the phone with them, is that two minutes or is it 20 minutes?
Henry Washington
That's typically between a two and 10 minute conversation. 10 minute is the extreme long into the conversation. The whole point of that call is to get me an appointment to go see that house so we can have a face to face conversation.
Dave Meyer
Okay, I see. So just trying to understand, you want them to trust you enough to be like, this guy is going to be worth my time. Like, like having Henry come over is worth my time. He at least understands me.
Henry Washington
Absolutely. Because if they go, oh, you know what, you know, I, I'm not in a rush, it's in pretty decent shape. They might go, well, there's no need for us to waste time or they'll open up to me about what number they want and they'll say, well we're hoping to get around this much. And I can say, okay, well I can come take a look. I may be able to get in that ballpark, or no, I'm not going to be able to be in that ballpark. And so it's just a, it's a level setting conversation and it's an appointment setting conversation. Once I set that appointment, the kind of real negotiation starts.
Chris Voss
Let's talk about a real estate backed investment with major tax advantages, car washes. PBR's Opportunity Fund offers accredited investors access to a high margin, recession resistant industry with passive income tax efficiency and significant upside potential. With operations in prime locations using best in class technology. Managed via a vertically integrated team. This fund is designed to deliver strong stable returns backed by over $1 billion in assets under management. PPR has provided passive returns to thousands of investors since 2007. Don't miss out. Learn more today@biggerpockets.com PPRCAR that's biggerpockets.com PPRCAR so I tried explaining a sandwich lease to my insurance guy once and he just blinked at me like I made it up. And that's sort of the thing, right? Most insurance companies don't understand how we invest. You go vacant for a few weeks, you switch strategies, you hold stuff in an llc, and suddenly your coverage doesn't fit. Fit. That's why I recommend National Real Estate Insurance Group. They actually get real estate investors their coverage adjusts as your property changes and you get one monthly bill for everything, no matter how weird your portfolio is. You can check them out@n r-e I g.com BPPOD that's n r e I g.com BPPOD want to invest in real estate but don't have the time or know the best local markets? Rent to Retirement has got you covered. Here's the deal. They've helped thousands of investors just like you find turnkey homes across the best US Markets. And best best of all, they do all the heavy lifting for you. With over 255 star ratings on bigger pockets, Rent to Retirement experts help you build strategies to retire early through real estate. And right now, Rent to Retirement offers some amazing incentives on turnkey new construction properties. Just for example, you can get up to 30% off new build prices or you can get 0% down loan options or interest rates available as low as 3.99%. So don't miss out. These deals will not last. Text REI to 33777 or visit BiggerPockets do retirement to start investing in top cash flow markets today. Do you know that feeling when you're.
Dave Meyer
About to leave the house and you.
Chris Voss
Pause to double check the locks? I used to get that feeling all the time until I got SimpliSafe. Here's why I trust it. Most security systems only act after somebody's already inside. Simplisafe takes action before anything happens. Their AI powered cameras and agents keep an eye on things 24 7. If someone's hanging around your property, the agents can talk to them, activate spotlights, and even call the police. All in real time. I've had peace of mind since day one. Setting it up is a breeze and I'm honestly not very handy. And it could be done in just under an hour. Plus, there are no contracts There are no surprise fees and plans start at just $1 a day. And if it's not for you, that's fine. They offer a 60 day money back guarantee. It's no wonder SimpliSafe's been named the best home security system in the US by US News and World Report five years in a row. Right now is a great time to get SimpliSafe because you can get 50% off a new SimpliSafe system with professional monitoring and, and your first month free. Go to SimpliSafe.com pockets. That's SimpliSafe.com pockets. There's no safe like Simplisafe.
Dave Meyer
So let's just say that you get to that appointment. What have you prepared at that point? Are you strategizing ahead of that meeting or you kind of just go into it to learn what you can?
Henry Washington
There's two numbers I need to make an offer that I don't have. Everything else I already have the after repair value and the renovation budget.
Dave Meyer
Okay.
Henry Washington
Once I get those two numbers, then I can make an offer. So as soon as I get off that phone call from that lead, I am comping the property and getting that after repair value. And so the only number I then need to make a precise offer is that renovation budget. So ahead of it, I'm just comping the property so that I can walk in. And my whole goal is I want to make an offer while I'm at the property on the spot.
Dave Meyer
And just so everyone knows what Henry's buying most of the time is something that is a little bit distressed to a lot of distress, varying degrees of distress, let's say. And so he's not going in and buying something that he's just going to turn around and rent out. He's going to renovate it. And so the after repair value, if you haven't heard that term before, is basically he's going to buy for X dollars, let's call it $200,000. He needs to know that once he does all of those renovations, it's going to be worth 300,000 or it's going to be 350 or whatever it is to make sure that when he goes and sees the property and understands what it's going to cost to renovate it, that there's enough profit in that spread between what he's buying it for and what it's going to be worth to make it worth his time.
Henry Washington
The whole idea is to understand what it's going to cost me and again to continue to build that Trust. So from a negotiation standpoint, once I get to the property, yes, I'm looking at what I might need to spend to fix it. But I'm also looking for ways to relate to the seller on a personal level. I am on the hunt as soon as I get to the house for something that can take the walls down.
Dave Meyer
And you're talking about emotional walls, right? Because in real estate, we could be talking about real drywall.
Henry Washington
Yes, yes. Emotional walls. Yep. It's going to be like a wall between you and a car salesman. Like, you know, you've got your guard up. Right. And so the guard's going to be up because they don't know that I really care about what they do at this property. They are assuming I'm trying to get it as cheap as humanly possible, and I don't care about what happens to them. And so there's this wall up. And my whole goal when I get there is how do I get this wall down so that we can have an honest conversation. Some examples are I saw a guy, clearly he was a painter. He had been painting. And so I was able to talk to him about how my dad was a high school art teacher, and I showed him, pulled up pictures on my phone of art. My dad did. And then that got us talking about art, and we started to relate to each other. And we weren' talking about the house at it at that point, but we were building this bridge, this relationship. So I'm all, I'm on the lookout for things that I can humanize myself to them.
Dave Meyer
If you go in and focus on the big picture, at least in my experience, that's what builds trust. When you're really trying to understand big picture value, you're not trying to, like, list everything that's wrong with the house. Because in a seller's distress situation, they know there's stuff wrong with the house. Right.
Chris Voss
Of course they know that.
Dave Meyer
And so how do you sort of strike that line? Because you do need to. To convey to them what the real value of the house is. But you don't want to insult them, nor do you want to nickel and dime them.
Henry Washington
I mean, I think you said it in your answer. They know. Like, they know their house needs work. Now, occasionally you run into the delusional seller who thinks their house is perfect when it's not. But most of the time they know. And so I'm not like, I don't want to set a tone where I'm making you feel bad or embarrassed about your property because I'm pointing Out everything that's terribly wrong that you couldn't afford to fix. Like, that doesn't set the stage for a good negotiation. That doesn't tear down walls, it builds them up. I will only ask questions about condition when there's a genuine concern. Like if I see, you know, spotting on the ceiling from what looks like to be a leak, I'm going to ask if there's an active leak or not. Right. Or, you know, how old is this? And I'm going to touch it. So if I'm in the house and it's the middle of summer and it's super hot, I'm going to ask what's going on with the ac. Right. Because I know that that's something I got to fix. Right. If there's a foundation problem, I'm going to ask them, have they had that looked at or not? Did they get any quotes? Can you send me those quotes? Because I really do want to get a sense for what it's going to cost me to fix the foundation, but for little things, I'm not bringing it up.
Dave Meyer
Yeah, that's a great advice. I've found in my experience, if you sort of just ask people about their personal experiences with the home and sort of ask them to sort of like, tell the story, they'll tell you everything. They'll be like, yeah, my cat died over there. Or like, you know, my son, you know, had his first steps over. Which is lovely. It's kind of a fun, nice part of being in real estate. But I find sellers more often than not will disclose a lot.
Henry Washington
They'll tell you everything.
Dave Meyer
If they genuinely believe that you are on their side, they are going to tell you and they're going to look for a mutually beneficial relationship. Which is exactly what you as an investor should also be looking for.
Henry Washington
Exactly. I don't want to do a deal unless it's a win for everybody. And that's kind of one of the things I say on the front side as well.
Dave Meyer
Yeah.
Henry Washington
So once I walk the property and I see what it's going to cost to fix it, I now have everything I need in order to make an offer. Offer. Hopefully I found something in the home that I can relate to them on and we've kind of bring down those walls. Once I've done all that, I typically say, hey, let me run to the truck for five minutes, I'm gonna do some calculations and I'll come back and I'll make an offer. And that's when I'll go to my truck and I'LL usually call my agent, send in the pictures, and we'll figure out, all right, this is, you know, ARV seems solid based on what I'm seeing. Here's what we can do. And so I get my offer number ready, and then I go back into the seller, and again, I take a brutally honest approach. And so what I do is I come in and I say, okay, here's what I got. And we sit at a table, typically, or we sit down somewhere, and if we can't sit down, then we just kind of lean on my truck and I. And I show them, and I take a pen and I just a blank sheet of paper, and I say, all right, here's how I see it, is you got three options. Option one is you fix this thing up yourself and you sell it for top dollar. Here's what I think that looks like. My agent told me that he would sell this house for me once I fixed it all up for $400,000. Right. So I tell them. I tell them what I'm going to try to sell the house for.
Dave Meyer
Yeah.
Henry Washington
What I typically do is I ask them, I say, okay, if this house was all fixed up and it was perfect and it was nice and it looked like the stuff you see on hgtv, what would you sell your house for? Because I'm trying to get them to say the arv. Because if his ARV and my ARV are close, then we're going to have a good negotiation.
Dave Meyer
That's great. Yeah.
Henry Washington
If his ARV and my ARV are way off, then I know that I probably don't need to go into negotiating with the seller. They're not. Not realistic about what their house is worth. If they're like, oh, all fixed up. Yeah, I'd sell this for 550, then it's a different conversation. I'm not going to try to make an offer on that property. I'm going to try to understand where they get that number from. And I found when you try to convince people that their house is not worth what they think it is, even with facts, like, it's just you're butting heads, you're banging your head against the wall. So I typically would say, hey, I'm probably not the buyer for you. I don't know that I'd be able to sell it for that much. But I really want you to. I'll give you an agent recommendation to help you.
Dave Meyer
Yeah.
Henry Washington
And I'll. And I'll do it that way because then they need to get brought down. Reality a Little bit before I'm able to make an offer that makes sense. So I asked them. And so if they say anything close to 400, which is what I think the ARV is, I'm like, good, perfect. That's exactly right. I would try to sell this for 400 as well. And it needs some work. How much work would you say it needs? Because I want them to give me the best guess. Right. If they say it needs 50 and I think it needs 30, then that's a good conversation. If they say it needs 20 and it needs 120. Right. Then I have some. Some ground to cover here to kind of show them. And so typically what I found is I'm usually about 20 grand to 30 grand higher than what they say. And that's because they're thinking I could do this work myself or just haven't.
Dave Meyer
Kept track of material and labor costs because it's changed a lot probably in the time they've owned their home.
Henry Washington
Exactly. So they'll say, oh, it probably needs about 30. And I say, you know, 30 is probably not too far off. Again, I don't do any of the work. I hire it all out. Contract. All are expensive right now. Labor is crazy expensive right now. So it probably cost me about 50. I know you could probably do it for 30 because you'd probably do some of that yourself. But it's going to cost me about 50, and they'll get it right. And so if you were going to do this yourself, you could sell it for 400,000. You're going to have to put about $50,000 worth of work into it. How long do you think it would take you to do that work? And that's probably like 90 days. And I'm like, maybe like six months or so. Yeah, probably like six months. Okay, so six months, $50,000, plus another three months on the market. So in nine months, here's what you could do. You could sell it for 400. And they say, okay, option two is you could do just enough to sell this property in its current condition. My agent thinks that this property in its current condition could probably sell for like, $320,000. But you would need to make sure all the floors have coverings, all the mechanicals work. So as long as you're plumbing H vac and your floors are covered and you fix anything, that's a major damage. So probably cost you about 10 grand to get it in and order. And then you could sell it for $320,000. May take you three months to do that. Work another two to three months on the market. So in six months, you could sell it for $320,000 with only a $10,000 investment. Or what I could do is I could come in and I can get you paid in seven days. Again, it's going to cost me about $50,000 to do that work. I am going to try to sell it for $400,000, but I got to pay an agent. That's 6%, right? So I subtract 6%. I'm doing this calculations right in front of them. Then I got to pay the mortgage while I have it, because, yes, I buy with cash, But I do BOR Private Investor, and they want their 12%. So that's about, you know, $15,000 in holding costs. Then I gotta pay for the renovation. You know, we said it's gonna cost about $50,000. So we subtract $50,000 from that number. And then I've gotta pay closing costs, and I'm gonna pay your closing costs when I buy it, which is gonna be about $10,000. And then I gotta pay closing costs again when I sell it. So that's probably another $10,000, right? And so I have the put a sheet in front of them where I say, here's the 400 minus the 6%, minus the 15, minus the 50, minus the 10, minus the 10. And I said, obviously, I can't do this for free. I have to be able to make some money. So when you subtract my profit, I show them my profit. I tell them, look for me to do a deal of this size, you know, I'm looking to make about X. I want to make typically the risk I have to put into it. I'm going to spend 50. I'd like to make at least 50. And so here is the number that I would offer. And it's just literally a calculation down the. Down the piece of paper that they can see, and then I show them the number.
Dave Meyer
Honestly, this is working on me, like, the amount of math you just did. I'm like, I don't want to do all that stuff. Let Henry do it. It's very effective because you're explaining to them how complicated flipping a house is, right? Like, not in every detail. But they're not thinking about closing costs. I would imagine the avarice not thinking about closing costs. They're probably not even thinking about commissions to the selling agent. In their mind, they're thinking, it's worth 400. I could put 50 grand into it. I'm going to make X And then you show them like, actually there's a lot more to this. And then people get to make their own decision about whether they're willing to take on that work or not. But you're being very transparent with them.
Henry Washington
Absolutely.
Dave Meyer
I can imagine that working very well. Do you have an estimate, like, once you get to this stage of your negotiation process, how often do they take the offer?
Henry Washington
I would say I have to make about 10 to 15 offers before I get one accepted. And so it's a lot like it's a volume game.
Dave Meyer
And where does it break down? Usually at this point after you've done this, and they just don't like the number.
Henry Washington
Yeah. Typically if they don't say yes right away, it's they're truly trying to figure out, you know, is there another option? Right. And typically they're looking at that second option. Maybe I just list it and try to get X. Right. And that's okay because you will make more if you do that. It's just going to take a long time. And so, you know, it's typically they just need some time to think through those things. And if they're truly motivated, I will be the investor that typically gets the call back. Because every other investor made an offer in the same ballpark, but none of them explained how they got there. And so when it gets to a point where they're ready to say, okay, I'm just going to sell it and get what I can, I frequently will get a call back, even if my offer wasn't as high as another investor's offer, just because I took the time to build the rapport and the trust and be honest and transparent with them.
Dave Meyer
And then how often do people come back, you know, like, if they don't accept right away, do you get people who call you a couple weeks, months later?
Henry Washington
All the time. So we put them in follow up so that we're actually calling them every week or so. Just checking to say, hey, did you get an offer? Did you sell it? Did you, you know, you know, my offer still stands, but a lot of the times they'll call back. Sometimes a year or so later once they've realized, okay, it's been a year, I haven't done anything, I might as well get rid of this thing and make some money.
Dave Meyer
Do you ever budge on price or do you sort of like set your price and stick to it?
Henry Washington
Always, I'll budge on price. So there's a couple of options. Sometimes, depending on how much it is, I'll show them what I want. To make. Like there was one recently where it needed $120,000 renovation. And before I showed him how much I wanted to make, I told him I was like, look, this house needs a lot of work, which means I'd be taking on a lot of risk. I'm going to want to make a lot of profit to take on that risk. So I may not be the best buyer for you. And there's probably other investors who are willing to make less to do this much work. And I set that tone on the front side so that they knew when I said, hey, this is what my offer is going to be. Yeah, it's because I'm budgeting to make a decent profit. And again, it's just honesty. Like if I know my number is going to be super low and another investor might be higher, I'm just going to tell you because it is going to be what it's going to be anyway. When I make that number, you're going to be pissed and then you'll go somewhere else. Whereas if I'm just honest with you and I show you everything thing, you know, maybe there'll be a shot for me down the road if you don't find another investor that you trust, that's going to give you a higher number.
Dave Meyer
Well, this has been a great conversation. I've learned a lot from you, Henry, already about negotiating off market deals. I do want to turn to on market deals because I think this is an emerging opportunity for real estate investors that we need to talk about. But we do need to take a quick break. Before we go to break though, I just want to remind everyone, if you want to learn more about negotiating, the kind of stuff that Henry's been talking about here. One of our KeyNote speakers at BPCON.
Chris Voss
This year is Chris Voss.
Dave Meyer
He is the former lead crisis negotiator for the FBI. He's written a book called Never Split the Difference. I think I've literally read it four different times. I know Henry's a fan as well and the skills that he teaches from his own career, negotiating stuff, way more high stakes than real estate. Like literally with people's lives, are lessons that you can truly apply to your own real estate investing career. I genuinely attribute probably hundreds of thousands, if not more dollars of my net worth to the stuff I've learned from his book. So if you want to learn from him and be at BPCON where he's.
Chris Voss
A keynote head to biggerpockets.com conference and.
Dave Meyer
You can get your tickets for BPCON. It is this October 5th through 7th at Caesar's palace in Las Vegas. It's going to be a lot of fun. Go check it out. We'll be right back.
Chris Voss
Want to earn passive income every month without the hassle of property management? If you're an accredited or high net worth investor, PBR Capital Management offers a prov solution. Since 2007, PPR has helped nearly 2,000 investors earn over a hundred million dollars in consistent, predictable, passive returns. Headquartered just outside Philadelphia, PPR manages a $1.1 billion diversified portfolio designed to provide steady income and long term growth. With decades of in house expertise, their team strategically mitigates risk to help investors achieve their financial goals. See how a PPR fund could fit into your portfolio? Visit biggerpockets.com PPR today that's biggerpockets.com PPR are okay, let's say you're one property's mid flip. One's between tenants, one's on Airbnb. Now try explaining that setup to a regular insurance company. Yeah, it's not fun, but with National Real Estate Insurance Group, it's actually easy. They're built for this stuff, whether it's flips, short term rentals, even creative deals like subject to or sandwich leases. It doesn't matter if you've got properties in an LLC or a trust either. They just roll it all into one bill and their coverage flexes as your properties change. If you invest in real estate, this is who you want. Go to nreig.com bppod to check it out. That's nreig.com BPPOD ever feel like managing.
Unknown
Your business finances is a full time job on top of your actual full time job? Well, you can find some of that lost time with Found. Found is a business banking platform that helps you effortlessly track expenses, manage invoices and prepare for taxes. You can even set aside money for different business goals and control spending with different virtual cards. I have saved so much money because Found helps me identify tax write offs and I've saved so much time that I can now devote to chasing new opportunities and doing the work I enjoy. The best part about Found is that everything is in one place. No more juggling multiple apps or losing track of receipts. Found helps you stay organized and rest easy knowing everything is handled. Oh and by the way, other small businesses are loving Found too. This Found user said Found is going to save me so much headache. It makes everything so much easier. Expenses, income, profits, taxes, taxes, invoices even. And found has 30,000 five star reviews just like this. Open a Found account@found.com BiggerPockets Found is a financial technology company, not a bank. Banking services are provided by Piermont bank member fdic. Join thousands of small business owners who have streamlined their finances with Found do.
Dave Meyer
You want to invest in cash flowing.
Chris Voss
Rentals but don't have the time to manage the properties? Is your local market too competitive or expensive to invest in? In Rent to Retirement offers new construction turnkey investment properties that you can buy with as little as 5% down and rates as low as 3.99%. Their team handles everything from financing, management.
Dave Meyer
Insurance and more so you can live.
Chris Voss
Where you want and invest in the markets that offer the best returns. Rent to Retirement has the best reputation in the industry with more five star reviews than any other company on the BiggerPockets website. To learn more, visit biggerpockets.com retirement or just text REI 233777 to start investing in the best markets today. Welcome Back to the BiggerPockets podcast.
Dave Meyer
I'm here with Henry Washington. We're talking about negotiating in today's day and age. Henry just gave us a amazing overview of how to negotiation with with off market deals. Let's talk about on market deals Henry, because this is an emerging opportunity in my mind you're probably thinking yeah, it would be great to negotiate every deal, but that's not realistic. There's actually this data that they track called the list to sale ratio. Basically how much of list price people are paying on average. And for years it's been at like 102, 103%. So people on average paying 2 or 3% above what's normal? Normal. Now it's closer to 98 which means on average people are paying 2% less than list price.
Chris Voss
And what I'm going to ask Henry.
Dave Meyer
Is how do you do better than that average? How do you pay 5% lower than list price? That's what I would be shooting for it as an investor right now. But let me just ask you Henry, like do you think that's reasonable?
Henry Washington
Oh absolutely. In this market.
Dave Meyer
100 so how do you even go.
Henry Washington
About it if you're a seller and you're making an offer on a property that's been on the market for a while, that's your first clue to let you know that you've got some wiggle room to make an offer at a price point lower than list price. So days on market is always going to be your first indicator if you are making an offer on a property that just went on the market today and you really want that property you probably should come in stronger.
Dave Meyer
Yeah.
Henry Washington
Because you don't have time on your side to show you that there isn't a lot of demand for this property. And so there's some emotion tied to it and there's some reality tied to it. It. But days on market is your first indicator for negotiation as a seller.
Dave Meyer
Yeah. I think this is probably the single most important thing about judging on market deals right now is that put yourself in the seller's shoes. Right. They need to feel a little bit of pain to come down off of their expectation because they just put the property on the market, let's call it for $500,000. Their agent just told them that it's worth $500,000. That's why it's listed for $500,000. And so if you come in at 440 on the first day and their agent just told them it's worth 500,000, they're obviously not going to accept that. Now, if it's been on the market for 90 days, clearly the market has given them feedback that it's not worth $500,000. It's worth something less than that. Can you knock 10% off of it? Probably not right away, but could you knock something off of it? Probably. And so I think to Henry's point, that's a really important thing. Same thing with stuff that had gone pending and come back on the market. Again, it's another example of sellers getting feedback from the market that this isn't going to be easy for them. And I, I think in my experience. Right. The seller's then thinking, like, how do I solve this problem? You know, like it's either sitting on the market or I can't get it to actually close. So I'm willing to play with the levers that I have in order to move this thing. And price is one of those levers. We can talk about the other ones.
Henry Washington
Yes. And there are ways for you to negotiate when a house first comes on the market and even get a lower price point. But again, you're going to have to shift one of the levers in their favor in order for you to get the lever of price closer to your favor. And so what you might negotiate depends on how long that property may have been on the market or not. Like, if I want to get a deal for less than what it's listed for and it just came on the market market, I can offer less, but I have to give the seller something else that might be enticing to them, like a large non refundable deposit or a very fast close. Right. Something that says, yeah, I'm going to give you 20 grand less than what you're asking, but you'll get all your money in seven to 14 days. You know, with a quick inspection. Like these things are worth something to sellers.
Dave Meyer
Yeah, I just did that. I bought a property for list price because I walked in there and my agent said it's probably worth that. My agent said there's going to be a bidding war for this. Right. Like this one is, it's underpriced on the market and it's going to be, it's going to sell for 100 grand. I was like, how do I get it for list price? Which in my mind is a discount because it was undervalued on the market, which happens. And so I did exactly what you did. I put a large deposit down, I waived my appraisal contingency. They had a pre inspection. So I just accepted the pre, pre inspection without anything else. And I said I would close In I think 21 days. And that gave them all of the assurances that they need and they took my offer and didn't allow any more offers. It was great. That's, that's exactly what I wanted. I was able to use non price negotiation. I feel like they probably thought they won, they got full list price and I felt like I won because I think that property was worth probably 5 to 8% more than I paid for it.
Henry Washington
Yep, absolutely. That is exactly the way you can do it with a newer list price.
Dave Meyer
So I know you've talked a lot about being open and honest and transparent with your off market deals. Do you take the same approach with an on market deal?
Chris Voss
Because it's kind of different.
Dave Meyer
Like you're just, it's so formal.
Chris Voss
Right.
Dave Meyer
Like you don't have a personal relationship, you don't really have trust. So like how do you signal your intent, especially if you're making what is maybe a lowball kind of offer?
Henry Washington
So my agent already knows that I'm a credible buyer, I do what I say. And so he will typically set the stage with the other agent and say, hey, I've got a cash buyer. He's bought tons of properties all over northwest Arkansas and kind of sells them on a credibility package for me so that you know I'm not just some random person making a low ball offer. Like I'm making the offers that I think make the most sense and maybe we can work out something with your seller. So he kind of sets the stage, builds some credit credibility. For me, because I can't do it myself to the other agent. Now, whether the agent relays that to the seller, we can't control, but we still do it with the other agent and then we just make the offer. And that's what I tell people. Like it's so impersonal that it's more of a volume game with on market deals. Like you just have to make your offer and you can try to explain things to people so many times. And some agents are going to hear it and some agents aren't going to hear it and some agents aren't going to care and some aren't going to care. Care. Like you just have to shoot your shot when you're making on market offers.
Dave Meyer
Dude, I am constantly surprised by what offers on market get accepted and rejected. Like the ones I'm like, oh, I just made such a strong offer. They're like, no, that's rejection. Then sometimes you throw in and you're like, they're never going to take this. And they're like, it's yours.
Henry Washington
Okay.
Dave Meyer
It's just, it's super surprising.
Henry Washington
You have to shoot your shot. But I think that's where a lot of investors fail is they don't shoot their shot. They don't make the offer because they're so worried about offending someone or that it's so far below retail value or their personal agent talks them out of making the offer.
Dave Meyer
That's what I was going to say. You got to find an agent who's willing to work with your strategy. Especially if they're a new agent who came about in the last five years. They've probably never had leverage to negotiate before. They've been in a significant seller's market for five years plus and they're not used to it.
Henry Washington
It.
Dave Meyer
And so you need to find someone who knows how to do this and is willing to do that too.
Henry Washington
Absolutely.
Dave Meyer
I think for me, the thing I've tried to convey in the last few years is like, I'm going to close. That's like the, you know, you talked about your credibility packet. Like the thing I want the seller to understand, which you can't say to them directly, which is annoying. But like through your offer, the thing I am trying to say is like, this guy is serious. He's bought real estate for a long time. He's not going to nickel and dime you on the inspection. He's not going to back out because his interest rate changed by an eighth of a point. He wants this deal at this price. And if you accept this offer, he is going to close on this deal. Because right now the number of contracts that are getting canceled is a lot. And this is a legitimate fear for sellers. And to me, I think most of them will probably take five grand off their price, ten grand off their price to know like, hey, hey, I'm signing one contract. This thing's going to be done and paid for. I'm going to have my money in three weeks and that's it. That is worth money to people. And if you can make that kind of offer, use that leverage.
Henry Washington
The other part of negotiation with these on market deals is you got to understand what you can do personally, what are your strengths, right? If you've got cash that you can put down and you're so confident, like if you've got experience and you're confident that you want and can close this deal deal, then you can put down a non refundable deposit because that speaks volumes with non refundable deposit because that says this guy's going to close, he's not just going to put up ten grand and not close the deal. Which is different than earnest money because you can get earnest money back. So if you've got cash and you're confident a deal, then non refundable deposit can speak volumes and help you get a lower price point. If you're concerned about your payment and you don't have a ton of cash, then you can maybe pay more or pay the asking price, but you can get them to buy down your rate with some of those dollars, right? So now interest rate is lower, your monthly payment is lower. They still get a price that makes them feel like they're selling the house for a good amount of money and you're getting the house with a lower interest rate. You may not have the price you wanted, but you got the payment you wanted.
Dave Meyer
Highly recommend doing that if you're negotiating for new construction these days, most of the times if you're buying new construction, especially from a large builder, they're not going to want to give up their comps. They're building, let's just call it 100 properties in the same area. So if they lower the price for you, they're gonna have to lower the price for everyone, right? But no one knows if they pay down your mortgage rate, you know, if they buy your points for three grand or five grand. And that is exactly what Henry's just saying, you can negotiate with them and usually they have the team and the sophistication to know exactly how to do this, right? Like they have A whole back end system to pay down your mortgage or to buy down your points. And so for new construction, I would say think you kind of have to do this right now. Like you can look, these are publicly traded companies. You could see that they're doing this all the time. And if you're not doing that on new construction, it's a huge mistake.
Henry Washington
Absolutely. These new construction sellers are trying to sell these homes and they need to sell them for the price point they underwrote them at. So they're willing to take 10 grand of your purchase price and buy down your points because it still looks like they sold the house for their asking price.
Dave Meyer
They keep in their comps.
Henry Washington
Yeah.
Dave Meyer
All right. Well, this has been fascinating. Henry, I love this show. We should talk about negotiating more. This has been super helpful tips. We do have to go here soon. In a minute though. But any other last tips for our audience here on negotiating in 2025, first.
Henry Washington
And foremost, like use your powers for good. We're negotiating, yes, because we're trying to make sure that we're not overpaying for something. But I found myself in a negotiation before with the seller who had no idea what they, they were doing and I could have easily taken advantage of them. And so a, we have to understand, use our powers for good. A real estate deal needs to be a win for everybody. If it is not a win for everybody, then you probably shouldn't do the deal. Even if it's a massive win for you, if you know they're taking a loss, you feel like you're taking advantage of someone, then you probably are. You should probably back away from that. And the second thing is for you to be a good negotiator, you have to understand what your superpowers are, right, what you can bring to the table. Because if you know what you have, like if you've got cash, if you've got time, if, if you've got resources, you know, lending connections, whatever it is that you can throw something into your negotiation that may benefit the seller, that doesn't affect the price. These are all things that you can use to help you get the price point that you want. So think a little bit outside the box, especially if you're dealing off market. On market you only have a few levers you can pull. But off market, we've done things where I knew this person was going to have a hard time. There was a single elderly woman and I said, hey, here's, here's the offer we can make. I know I can't pay you as much as everybody else. But what I can do do is I can hire movers and we can get those movers to come here and help you move. We can get you into a place safely and you won't have to deal with that. Right. I knew that that was something of value to her because she was overwhelmed with thinking about, okay, I need to sell it, but I also need to get out of here. And so what can you offer that's easy to you, that may not be easy for someone else? And these are things you can use to help you get price down 100%.
Dave Meyer
This is one of the things I learned negotiating over the last 15 years. A lot from this book. Never split the difference, but negotiating, I think a lot of people approach it with like, bravado. They're like, I gotta be tough. I gotta go into this and be like, I got this number and I'm sticking to it. Whereas every success negotiation I've ever had in my life comes from a high degree of emotional intelligence, understanding what the other person's problem is. And put framing yourself as the person who can solve that solution best. That's how you win. You has to be mutually beneficial benefit. You can't see this as I win, they lose. It's how do we both win? And if you approach, in my experience, if you approach real negotiating, that way, you really can both win and you're going to get a lot more deals.
Henry Washington
Absolutely.
Dave Meyer
All right, well, Henry, thank you so much. I love this episode. This was a lot of fun. Thank you all so much for listening to this episode of the Bigger Pockets podcast. If you want to talk with me and Henry about negotiating, you want to learn from the FBI negotiator, Chris Voss. Don't forget to go to biggerpockets.com conference and get your ticket ticket to BPCON today. Thanks again, man, for being here.
Henry Washington
Thank you for having me.
Chris Voss
See y' all next time for another.
Dave Meyer
Episode of the Biggerpockets podcast in just.
Chris Voss
A couple of days. Thank you all for listening to the Biggerpockets real estate podcast. Make sure you get all our new episodes by subscribing on YouTube, Apple, Spotify, or any other podcast platform. Our new episodes come out Monday, Wednesday and Friday. I'm the host and executive producer of the show, Dave Meyer. The show is produced by Ian K. Copywriting is by Calico, content and editing is by Exodus Media. If you'd like to learn more about real estate investing or to sign up for our free newsletter, please visit www.biggerpockets.com the content of this podcast is for informational purposes only. All host and participant opinions are their own. Investment in any asset, real estate included, involves risk, so use your best judgment and consult with qualified advisors before investing. You should only risk capital you can afford to lose, and remember, past performance is not indicative of future results. BiggerPockets LLC disclaims all liability for direct, indirect, consequential or other damages arising from a reliance on information presented in this podcast.
Summary of BiggerPockets Real Estate Podcast Episode: "How I Get Lower Offer Prices Accepted in 2025"
Release Date: August 6, 2025
Hosts:
In this episode, Dave Meyer and Henry Washington delve deep into the art of negotiating real estate deals, both off-market and on-market. They emphasize that negotiation is not just about haggling over price but building genuine relationships and understanding the seller's needs to create mutually beneficial agreements.
Building Trust and Understanding Seller’s Pain Points
Henry Washington opens the discussion by highlighting the importance of not fixating on the asking price. He states, “[When you’re analyzing a property,] the least important number on that offer sheet is the asking price” (00:00). Trust-building is paramount, especially in off-market deals where there’s no public listing price.
Establishing Rapport: Henry emphasizes the need to empathize with sellers to uncover their motivations for selling. “Empathy is key in these situations,” he notes (05:10). By understanding the seller’s pain points, investors can tailor their offers to meet the seller’s specific needs.
Transparent Offer Presentation: Henry adopts a brutally honest approach when presenting offers. He explains his methodology of clearly laying out all costs involved in a deal to ensure sellers understand the rationale behind his offer. “I want them to understand it’s not going to come in at the number you probably think it’s going to come in at,” he explains (07:15).
Managing Volume and Rejections: Henry shares his success rate, mentioning that he typically makes about 10 to 15 offers to secure one accepted deal (22:25). Persistence and volume play crucial roles in his strategy, with follow-ups being essential to eventually close deals.
Understanding the List to Sale Ratio
Dave Meyer introduces the concept of the list to sale ratio, noting a shift in market dynamics. “For years it’s been at like 102, 103%. So people on average paying 2 or 3% above what’s normal. Now it’s closer to 98,” indicating buyers are now paying below the list price on average (29:00).
Leveraging Days on Market: Henry points out that the number of days a property has been on the market is a critical indicator for negotiation. “Days on market is always going to be your first indicator if you are making an offer on a property that just went on the market for a while, that’s your first clue to let you know that you’ve got some wiggle room to make an offer at a price point lower than list price” (30:27).
Non-Price Negotiation Tactics: Henry discusses alternative negotiation levers beyond price, such as offering large non-refundable deposits or quick closing periods to make a lower offer more attractive. “If you want to get a deal for less than what it’s listed for and it just came on the market, I can offer less, but I have to give the seller something else that might be enticing to them,” he explains (32:27).
Working with Real Estate Agents: Dave emphasizes the importance of partnering with agents who understand and support your negotiation strategies. “You need to find an agent who’s willing to work with your strategy,” he advises (36:34). A credible and experienced agent can set the stage for serious negotiations, enhancing the chances of offer acceptance.
Build Genuine Relationships: Whether dealing off-market or on-market, establishing trust and rapport with sellers is crucial. Empathy and transparency can set you apart from other investors.
Understand Seller’s Needs: Identifying and addressing the seller’s pain points allows for tailored offers that meet their specific circumstances, increasing the likelihood of deal closure.
Be Transparent: Clearly outline all aspects of the offer, including costs and timelines, to ensure sellers understand the value and rationale behind your proposal.
Leverage Multiple Tricks: Utilize non-price negotiation tactics such as quick closings, non-refundable deposits, and buy-downs to make your offers more attractive without necessarily increasing the price.
Persistent Follow-Ups: In off-market deals, persistence is key. Making multiple offers and maintaining regular follow-ups can eventually lead to successful negotiations.
Adapt Strategies for Market Conditions: For on-market deals, be mindful of the list to sale ratio and adjust your negotiation tactics based on how long a property has been on the market.
Choose the Right Agent: Partnering with a knowledgeable and supportive real estate agent can significantly enhance your negotiation effectiveness, especially in competitive on-market scenarios.
Henry Washington (00:00): "What a seller wants for their home is between them and Jesus. I'm going to make the offer that is in the best interest of me and the profit I'm trying to make."
Dave Meyer (03:33): "They know their house needs work. Now, occasionally you run into the delusional seller who thinks their house is perfect when it's not. But most of the time they know."
Henry Washington (25:06): "Use your powers for good. A real estate deal needs to be a win for everybody. If it is not a win for everybody, then you probably shouldn’t do the deal."
Dave Meyer (42:14): "Every success negotiation I've ever had in my life comes from a high degree of emotional intelligence, understanding what the other person's problem is, and put framing yourself as the person who can solve that solution best."
This episode provides a comprehensive guide to effective negotiation strategies in real estate investing. By focusing on building trust, understanding seller motivations, and employing both price and non-price tactics, investors can enhance their chances of securing favorable deals. Henry Washington’s transparent and empathetic approach serves as a model for creating win-win scenarios in the competitive real estate market.
For those looking to deepen their negotiation skills, Dave Meyer recommends Chris Voss’s book "Never Split the Difference," highlighting its relevance and effectiveness in high-stakes negotiations.
Note: This summary excludes advertisements, intros, outros, and non-content sections to focus solely on the valuable insights shared by Dave Meyer and Henry Washington.