
Hosted by James Stephenson & Pat Kelly · EN
You can run a successful Auto Repair Shop and James and Pat can show you exactly how!
Certified Business Development Coach James Stephenson has nearly 30 years of experience as a Master Automotive Technician, Multi Auto Repair Shop Owner, Certified Business Development Coach, and Business Investor. Pat Kelly is an On Air Radio Personality in Springfield, MA with over 30 years of experience in Radio, Media, is an on air personality at Rock 102 in Springfield, MA, was recognized 2x by The Mass Broadcasters Association, and is a Master of Small Business Development.
Pat and James share easy tips on hiring and training staff, making more money, and managing your time. If you want to improve your auto repair shop, this podcast is for you.
Have a question? Submit it on our website or social media and we'll read it live on air! Boys Under The Hood was featured nationally in Ratchet+Wrench Magazine in 2019.
Keywords: auto repair shop owner, auto repair, hiring, training staff, business growth, profitability, staff retention, time management, auto repair industry insights, operational efficiency, customer satisfaction, marketing strategies, leadership skills, shop management.
Visit our website to listen to more episodes, or to ask a question.
www.BoysUnderTheHood.biz
Sponsored By:
Lotus Consulting
Precision Auto Repair
Precision Detailing

It was such a pleasure to have my friend Dr Ransom Morin on the podcast this week. Ransom is the owner of Vitruvian Wellness Center in West Springfield, MA. They specialize in Wellness and Chiropractic Care. We met many years ago when Ransom joined a networking group that I was part of. We had a great conversation on topics ranging from Business Growth, Marketing, Wellness, alternative Cancer treatments, and Cars. Thank You Ransom for coming out to my office and sharing your story. Much luck to you on your continued success and expansion.To learn more | Vitruvian Wellness CenterThank you for listening!Visit our website to listen to more episodes or to ask a question.www.LotusPE.usUse this link to schedule your seat in our Bi-weekly Free Business Support CallFor an entire video library of Boys Under The Hood:Lotus Consulting | YouTube PageSponsored By:Lotus ConsultingPrecision Auto RepairPrecision Detailing#AutoRepair #AutoRepairShop #AutoRepairBusiness #AutoShopOwner #AutoShopManagement #BusinessGrowth #HiringTips #Profitability #TimeManagement #HiringAutomotiveTechnicians #BusinessCoaching #AutoRepairShopBusinessCoach #SmallBusinessTips #MechanicLife #AutomotiveIndustry #BusinessSuccess #PodcastForMechanics #PodcastForAutoRepairShopOwners

On today's episode of Boys Under The Hood James and Pat talk their way through a potential deal that involves purchasing an existing bodyshop and real estate. Download today to learn more about what goes into creating a valuation for a business and creative ways to structure the deal.Thank you for listening!Visit our website to listen to more episodes or to ask a question.www.LotusPE.usUse this link to schedule your seat in our Bi-weekly Free Business Support CallFor an entire video library of Boys Under The Hood:Lotus Consulting | YouTube PageSponsored By:Lotus ConsultingPrecision Auto RepairPrecision Detailing#AutoRepair #AutoRepairShop #AutoRepairBusiness #AutoShopOwner #AutoShopManagement #BusinessGrowth #HiringTips #Profitability #TimeManagement #HiringAutomotiveTechnicians #BusinessCoaching #AutoRepairShopBusinessCoach #SmallBusinessTips #MechanicLife #AutomotiveIndustry #BusinessSuccess #PodcastForMechanics #PodcastForAutoRepairShopOwners

Part 1 | This week, James and Pat are joined by Matt Dessereau, who owns East Village Tavern in East Longmeadow, MA. With nearly 30 years in the hospitality business, Matt shares his tips on building a great work environment for his staff. In part 1 of this 2-part episode, they explore how to find, hire, train, and keep employees. James has known Matt for over 20 years, and Matt even introduced him to his wife!@evtavern | www.EastVillageTavern.comThank you for listening!Visit our website to listen to more episodes or to ask a question.www.LotusPE.usUse this link to schedule your seat in our Bi-weekly Free Business Support CallFor an entire video library of Boys Under The Hood:Lotus Consulting | YouTube PageSponsored By:Lotus ConsultingPrecision Auto RepairPrecision Detailing#AutoRepair #AutoRepairShop #AutoRepairBusiness #AutoShopOwner #AutoShopManagement #BusinessGrowth #HiringTips #Profitability #TimeManagement #HiringAutomotiveTechnicians #BusinessCoaching #AutoRepairShopBusinessCoach #SmallBusinessTips #MechanicLife #AutomotiveIndustry #BusinessSuccess #PodcastForMechanics #PodcastForAutoRepairShopOwners

On this episode of Boys Under The Hood, James and Pat talk about different forms of marketing and the reasons to use each. Then James talks about an extreme example where they weren't able to market for people.Listen now to find out why!Thank you for listening!Visit our website to listen to more episodes or to ask a question.www.LotusPE.usUse this link to schedule your seat in our Bi-weekly Free Business Support CallFor an entire video library of Boys Under The Hood:Lotus Consulting | YouTube PageSponsored By:Lotus ConsultingPrecision Auto RepairPrecision Detailing#AutoRepair #AutoRepairShop #AutoRepairBusiness #AutoShopOwner #AutoShopManagement #BusinessGrowth #HiringTips #Profitability #TimeManagement #HiringAutomotiveTechnicians #BusinessCoaching #AutoRepairShopBusinessCoach #SmallBusinessTips #MechanicLife #AutomotiveIndustry #BusinessSuccess #PodcastForMechanics #PodcastForAutoRepairShopOwners

On this episode of Boys Under the Hood, James and Pat discuss ways to hire and and retain staff. They deep dive into engagement techniques and ways to set your business up for success when hiringThank you for listening!Visit our website to listen to more episodes or to ask a question.www.LotusPE.usUse this link to schedule your seat in our Bi-weekly Free Business Support CallFor an entire video library of Boys Under The Hood:Lotus Consulting | YouTube PageSponsored By:Lotus ConsultingPrecision Auto RepairPrecision Detailing#AutoRepair #AutoRepairShop #AutoRepairBusiness #AutoShopOwner #AutoShopManagement #BusinessGrowth #HiringTips #Profitability #TimeManagement #HiringAutomotiveTechnicians #BusinessCoaching #AutoRepairShopBusinessCoach #SmallBusinessTips #MechanicLife #AutomotiveIndustry #BusinessSuccess #PodcastForMechanics #PodcastForAutoRepairShopOwners

In this episode of "Boys Under The Hood," we talk with Tim Lanza from Lanza Auto in Leominster, MA. Tim is a second-generation business owner running a 50-year-old auto repair shop. In his first year of working with James, he has grown the shop by over 200% while maintaining a 5 star reputation! Listen to learn more about Tim and all the hard work he's put in to achieve such amazing growth.Thank you for listening!Visit our website to listen to more episodes or to ask a question.www.LotusPE.usUse this link to schedule your seat in our Bi-weekly Free Business Support CallFor an entire video library of Boys Under The Hood:Lotus Consulting | YouTube PageSponsored By:Lotus ConsultingPrecision Auto RepairPrecision Detailing#AutoRepair #AutoRepairShop #AutoRepairBusiness #AutoShopOwner #AutoShopManagement #BusinessGrowth #HiringTips #Profitability #TimeManagement #HiringAutomotiveTechnicians #BusinessCoaching #AutoRepairShopBusinessCoach #SmallBusinessTips #MechanicLife #AutomotiveIndustry #BusinessSuccess #PodcastForMechanics #PodcastForAutoRepairShopOwners

In this episode of "Boys Under The Hood," James and Pat talk about how to get your auto repair shop to make more money. Profit is the lifeblood that your business needs to allow you to reinvest back in the business to get the right people and tools needed to gain ethical and sustainable growth. James and Pat break down the three main ways to boost your shop's profits. Tune in to learn simple and effective strategies to increase your auto repair shop's income.Thank you for listening!Visit our website to listen to more episodes or to ask a question.www.LotusPE.usUse this link to schedule your seat in our Bi-weekly Free Business Support CallFor an entire video library of Boys Under The Hood:Lotus Consulting | YouTube PageSponsored By:Lotus ConsultingPrecision Auto RepairPrecision Detailing#AutoRepair #AutoRepairShop #AutoRepairBusiness #AutoShopOwner #AutoShopManagement #BusinessGrowth #HiringTips #Profitability #TimeManagement #HiringAutomotiveTechnicians #BusinessCoaching #AutoRepairShopBusinessCoach #SmallBusinessTips #MechanicLife #AutomotiveIndustry #BusinessSuccess #PodcastForMechanics #PodcastForAutoRepairShopOwners

This week's episode of "Boys Under The Hood" is a special treat. Kevin Vaught joined us. Kevin is a multi-shop owner with over 40 years of experience and a top Business Development Coach in the United States. He's also James' mentor. Many years ago, when James needed help growing his auto repair shop, he started working with Kevin, who was and still is at the top of the Auto Repair Shop Coaching Industry. Years later, Kevin recruited James to work with him at the top coaching firm in the world for Independent Auto Repair Shops where he learned how to solve business constraints that Auto Repair Shop Owners face. Listen to learn more about Kevin, the challenges in the auto repair industry, and how Kevin helped James go from an automotive technician to a multi-shop owner, business coach, and business investor.Thank you for listening!Visit our website to listen to more episodes or to ask a question.www.LotusPE.usUse this link to schedule your seat in our Bi-weekly Free Business Support CallFor an entire video library of Boys Under The Hood:Lotus Consulting | YouTube PageSponsored By:Lotus ConsultingPrecision Auto RepairPrecision Detailing#AutoRepair #AutoRepairShop #AutoRepairBusiness #AutoShopOwner #AutoShopManagement #BusinessGrowth #HiringTips #Profitability #TimeManagement #HiringAutomotiveTechnicians #BusinessCoaching #AutoRepairShopBusinessCoach #SmallBusinessTips #MechanicLife #AutomotiveIndustry #BusinessSuccess #PodcastForMechanics #PodcastForAutoRepairShopOwners

In this episode of "Boys Under The Hood," James and Pat talk about how they started working together. They began with a radio show on Lazer 99.3 in Springfield, MA, and then moved to a podcast. James was already running a successful auto repair shop and coaching other shops across the country. As his business grew, Pat joined to help with marketing. Listen to their story and learn how their partnership can help your auto repair shop succeed.Keywords: auto repair shop owner, auto repair shop, hiring automotive technicians, auto repair, auto repair shop marketing, business growth, podcast, radio show, Springfield MA, successful business, coaching, partnership, Boys Under The Hood.Thank you for listening!Visit our website to listen to more episodes or to ask a question.www.LotusPE.usUse this link to schedule your seat in our Bi-weekly Free Business Support CallFor an entire video library of Boys Under The Hood:Lotus Consulting | YouTube PageSponsored By:Lotus ConsultingPrecision Auto RepairPrecision Detailing#AutoRepair #AutoRepairShop #AutoRepairBusiness #AutoShopOwner #AutoShopManagement #BusinessGrowth #HiringTips #Profitability #TimeManagement #HiringAutomotiveTechnicians #BusinessCoaching #AutoRepairShopBusinessCoach #SmallBusinessTips #MechanicLife #AutomotiveIndustry #BusinessSuccess #PodcastForMechanics #PodcastForAutoRepairShopOwners

In today’s episode, hosts James Stephenson and Pat Kelly explore how radio can help your brand get noticed and grow. They look at Rock 102’s smart moves and share their winning tips. Learn why radio should be part of your mix to reach more people.Show notes:(1:37) A general misconception(3:40) The power of radio and branding(5:28) People do business with people(7:30) The more 'why' questions you ask...(9:29) Radio as a marketing tool(14:05) Marketing consistently over time(15:52) People don't want to do it if there's a challenge(18:41) Business Solutions(20:580 OutroThank you for listening!Visit our website to listen to more episodes or to ask a question.www.LotusPE.usUse this link to schedule your seat in our Bi-weekly Free Business Support CallFor an entire video library of Boys Under The Hood:Lotus Consulting | YouTube PageSponsored By:Lotus ConsultingPrecision Auto RepairPrecision Detailing#AutoRepair #AutoRepairShop #AutoRepairBusiness #AutoShopOwner #AutoShopManagement #BusinessGrowth #HiringTips #Profitability #TimeManagement #HiringAutomotiveTechnicians #BusinessCoaching #AutoRepairShopBusinessCoach #SmallBusinessTips #MechanicLife #AutomotiveIndustry #BusinessSuccess #PodcastForMechanics #PodcastForAutoRepairShopOwners