Transcript
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Whether a backlash to selling user data or concerns around harmful content, social media companies have weathered hits to consumer trust. So how have their stock prices fared? We take a look more stocks we window shop, Gap Bath and Body Works and Abercrombie and Fitch has store traffic numbers come out and Jimmy Wales, founder of Wikipedia, joins me in studio for a conversation on AI crypto, yes, trust and social media and so much more. For Friday, December 5th, it's Blue Markets Daily and I'm Ann Berry.
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More market details to come. But first, September 14, 2021 the Wall Street Journal reports that Facebook has three years of internal research showing Instagram risks exacerbating negative feelings among teenagers, particularly among girls, prompting a years long lawsuit. February 22, 2024 Reddit announces a $60 million deal to let Google train artificial intelligence models with its forums, prompting some Reddit users to express feeling betrayed by the monetization of their content. But followed by similar lucrative deals with OpenAI two examples, just 2 of public companies where trust was arguably fractured if not broken with its users trust that loaded word. And yet Facebook now Meta has a share price up over 75% since that wall Street Journal report. And Reddit stock is up more than fourfold since its IPO just a month after that Google deal. So what is the value of trust really, at least to the equity markets? Well, I was prompted to think about this more carefully after reading a new book out from Jimmy Wales, and it's called the Seven Rules of Trust Blueprint for Building Things that Last. Jimmy launched Wikipedia in 2001, creating an online encyclopedia that has grown to contain over 64 million articles in more than 300 languages and edited by nearly 260,000 volunteers monthly. While Wikipedia relies on a community driven system of fact checking and writing that's fundamentally built on trust, but despite its success, it's not immune from accusations of exhibiting biases. So I was delighted to welcome Jimmy to our studio to talk about this complicated topic of trust in person. We unpacked the impact on social media of Section 230, which is a US law that protects online platforms from liability for most third party content posted by their users. We talked about how AI changes our ability to trust, but verify if the rise of crypto reflects decline in trust in financial institutions and so much more. Well, here's my interview with Jimmy Wales, founder of Wikipedia. So, Jimmy, I have read, I tore through your book over Thanksgiving. It's right here. The seven Rules of Trust. A blueprint for building things that last. And just because I spend so much of my time in the public markets, I really wanted to find ways to apply the framework for trust that you lay out to companies and brands that dominate business news. And I was feeling a bit sad about it actually. So I really want to get your perspective. When I think about Meta, we know that Instagram violated trust in the sense that we now know there are these studies that looked at the impact on teenagers. If we look at Reddit, another public company, we know that users have been really concerned about the sale of data on Reddit to the likes of OpenAI and if you look at any big tech company, whether it's Alphabet, Google to Microsoft antitrust, and this question around whether scale has been abused and as therefore an abuse of the trust of the user has come up and yet their share prices have gone up and up and up, what does that tell you about the price, the monetary value of trust, or lack of it when it comes to these?
