Colleen Stanley, President of Sales Leadership Inc., joins us to discuss how emotional intelligence drives sales success and leadership. We explore why soft skills are actually hard skills, how to reframe failure and the importance of creating a mentorship culture.

Key Takeaways:

00:00 Introduction.

08:27 Startups scale effectively by hiring for emotional intelligence.

10:47 Delayed gratification means doing the work to earn the reward.

15:35 Discussing adversity in interviews reveals a candidate’s character.

19:19 Self-actualization and a desire to separate high performers from the rest.

27:07 Reframing failure as a lesson turns it into a gift.

36:33 Removing cell phones from meetings improves presence and connection.

42:02 Leaders should actively seek people to mentor.

Resources Mentioned:

Colleen Stanley

https://www.linkedin.com/in/colleenstanleysli/

Leadership Inc. | LinkedIn

https://www.linkedin.com/company/salesleadership-inc./

Sales Leadership Inc. | Website

https://www.salesleadershipdevelopment.com

“Emotional Intelligence for Sales Success” by Colleen Stanley

https://www.amazon.com/Emotional-Intelligence-Sales-Success-Customers-ebook/dp/B009RQ7RCW

“Emotional Intelligence for Sales Leadership” by Colleen Stanley

http://amazon.com/-/es/Colleen-Stanley-ebook/dp/B081N1NP37/

“Be the Mentor Who Mattered” by Colleen Stanley and LeAnn Thieman

https://www.amazon.com/-/es/Colleen-Stanley-ebook/dp/B0FVMVTM8M

“Trillion Dollar Coach” by Eric Schmidt, Jonathan Rosenberg and Alan Eagle

https://www.amazon.com/-/es/Eric-Schmidt-ebook/dp/B076ZHG3H3/

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