How To Get Leverage Without Hiring More

Summary

Podcast Episode Summary: Business School with Sharran Srivatsaa
Episode Title: How To Get Leverage Without Hiring More
Date: July 14, 2026
Host: Sharran Srivatsaa

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Episode Overview

In this episode, Sharran Srivatsaa dives deep into the concept of “leverage” for business owners, founders, and operators seeking more output, freedom, and results—without simply hiring more staff. He shares a no-nonsense, three-step playbook for extracting the nuanced knowledge in your head and turning it into reusable, actionable resources for your existing team and AI tools. The aim: stop being the bottleneck in your business, save time, and increase your earnings—all without adding headcount.

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Key Discussion Points & Insights

1. The Real Definition of Leverage

• What Most Leaders Get Wrong

  • Many assume leverage is about hiring more people: “They think that, hey, I need another assistant or...someone to take something off my plate.” (02:01)
  • Hiring often just exposes core problems: if everything’s in your head, new hires still need you.
  • Quote: "If everything is still in your head...the new person becomes one more person who needs you to give them stuff, right?" (02:09)

• True Leverage Explained

  • Leverage = getting more output from the same effort—work that is done once and continues generating results.
  • Example: Creating an SOP allows the work to be repeated by others instead of you.
  • Quote: “If you handle a client call well...But if you record that call and you use it to train the next three people, then that is leverage.” (03:46)

2. Common Pitfalls: What Leverage Is NOT

• More hours is just more hours; faster is just faster—not leverage (04:00)
• Hiring without clear, reusable systems just creates more work and frustration.

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Sharran’s Three-Part Framework for Leverage

Step 1: Build Your Playbook

• Why It Matters: Everything you do naturally is “the operating system of your business”—but if it’s just in your head, you're the bottleneck.
• How To Start:
  • Any recurring task (weekly update, sales prep, client onboarding, complaint handling) is raw material for your playbook.
  • Quote: “Your business runs on an operating system, which is you. And...it’s all stuck in their head. So...you become the playbook.” (05:43)
• Practical Tactics (08:53):
  • Screen Recording: Record your screen while doing the task and feed it to AI to turn into steps.
  • Shadowing: Have your assistant watch and record as you do the task (“I literally said...I don't want you to say anything...just watch me do the thing.” (09:09))
  • Draft & Review: Have a team member document the steps, then you just review and tweak.
  • Voice Notes: Dictate steps aloud while walking, then transcribe and structure via AI.
  • Meta-tip: Use guiding questions to “playbook the process”: What do I do first? What do I look for? What do I avoid? What makes this good or bad? (10:34)

Step 2: Write the Win (Pre-commitment)

• Concept: Write your end-of-week report BEFORE the week starts to lock in priorities.
  • Quote: “My challenge for you would be, write your end of week report before the week starts...you've already said that you've done the thing. So you will prioritize doing the thing.” (11:47–12:06)
• Why It Works: Creates a “forcing function” for prioritization. Pre-commit to outcomes; less drift and procrastination.
• Real-Life Example: Sharran’s doctor’s advice for managing diabetes—log tomorrow's meals today for pre-commitment. (12:27–13:21)
• Tactical Execution:
  • If solo: Open a chat with AI and use it as your accountability partner. (14:29–14:38)
  • Simple prompt: “What’d you get done?” Now write it proactively. (14:12–14:14)

Step 3: Show the Gold Standard

• Define ‘Good’ with Real Examples:
  • “People cannot copy or make it reusable what they have never seen.” (15:06)
  • Instead of just telling (“make it more professional”), SHOW examples (memos, calls, emails, proposals) that meet your standards.
  • Quote: “If you want a memo written a certain way, give them a memo that is already written that way so that they can model to it.” (16:14)
• The Ice Cream Analogy:
  • "The samples teach the person significantly what to do better than just looking at the ice cream flavor through the glass, right?" (16:49)
• Owner’s Responsibility:
  • If a team member misses the mark, take responsibility: “Oh my gosh, Jenny wrote that email and I didn’t like that. It is my fault. I need to show her what good looks like.” (17:31)
  • Show, don't just tell—prevent frustration and wasted effort.

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Notable Quotes & Memorable Moments

• “How do you turn your brain into a playbook?...Leverage means getting more output from the same effort.” (02:44–03:04)
• “Hiring someone who still needs you...just creates another inbox for you to manage.” (04:08)
• “What did you do this week that you also did last week? …If you just start there, that is one tiny workflow.” (08:14–08:47)
• “If you handle a client call well, you’re awesome...But if you record that call...then that is leverage.” (03:46)
• “Write your end of week report before the week starts.” (11:47)
• “People cannot copy or make it reusable what they have never seen.” (15:06)
• “The best time to fix something is when they started. The second best time to fix something is right now.” (17:18)

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Timestamps for Important Segments

• Definition of Leverage / What People Get Wrong: 01:27–03:19
• Examples: What Is and Isn’t Leverage: 03:19–04:35
• Overview of Three-Part System: 05:17–05:41
• Step 1: Build Your Playbook (Tactics Included): 05:41–11:12
• Guiding Questions for Playbook Creation: 10:34–11:12
• Step 2: Write the Win: 11:13–14:27
• The Pre-commitment Diabetes/Meal Planning Story: 12:27–13:21
• AI as Your Accountability Partner: 14:29–14:41
• Step 3: Show the Gold Standard: 15:01–17:59
• Responsibility for Standards/Preventing Frustration: 17:31–17:59

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Takeaways for Action

• Extract and document what’s in your head. Start with the tasks you repeat, no matter how small.
• Use technology (screen recording, voice dictation, AI) to quickly and efficiently create playbooks.
• Pre-write your desired outcomes for each week and hold yourself accountable.
• Always show what “good” looks like. Don’t assume—demonstrate, sample, and clarify standards.
• Remember: Reusable work is your path to genuine leverage, not merely a bigger team.

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Closing Note (Original Tone Retained)

"If you want more leverage in your business, please, please, please think about this concept of reusable work...Leverage means getting more output from the same effort. So I talked about three things today: build your playbook, write the win first, and show them the gold standard...If you have a team member, please send this to them because then they can hold you accountable to getting things out of your head.” (17:59)

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For show notes and more resources, visit Sharran.com.

Transcript

[Sharon Trivatsa]

Hey, this is Sharon Trivatsa. Welcome back to the Business School podcast. And in this episode I'm going to show you how to get massive leverage. You don't have to take a course, read a book or go put like massive effort into something else. I'm going to show you a simple three step formula on how you can get the most nuanced things out of your head without a lot of effort. And get your team to work for you, get AI to work for you. And just by listening to this three step process, you will easily be able to run more things on autopilot without you being involved. Therefore, you can be happier, your team can work without you and you can stop being the bottleneck in your business and you can make way more money and have more time. I'm going to break it all down step by step and show you how to get more leverage without hiring a new person starting right now.

One thing is for certain, just because it's tried and true doesn't mean it's working right now. So the big question is this, where can you learn what is working right? The tactics, the psychology and the exact how to, how to grow your business, how to blow up your personal brand and supercharge your personal growth. That is the question and this podcast will give you the answer. My name is Sharon Trivatha and welcome to Business School.

So the topic for today is leverage. Now, what is leverage? I think every business owner wants more of leverage, more output, they want more

[Co-host or Guest Expert]

freedom, they want more stuff getting done without every small thing coming back to

[Sharon Trivatsa]

you or to me. And when I think, when people think

[Co-host or Guest Expert]

about leverage, they think normally, they think more about hiring. They think that, hey, I need another assistant or I need another salesperson or I need another ops person or I need someone to take. There's something off my plate, right? And I think sometimes, yes, I think sometimes, yes, that's true. But a lot of times I'm going

[Sharon Trivatsa]

to wager that a new hire or

[Co-host or Guest Expert]

getting someone new in your business actually is just shows you the real problem that you have.

[Sharon Trivatsa]

Because let me present that to you.

[Co-host or Guest Expert]

If everything is still in your head, which is normal for a lot of high achievers like you, the new person becomes one more person who needs you to give them stuff, right?

[Sharon Trivatsa]

They need, I don't know, they need

[Co-host or Guest Expert]

your notes, they need your judgment, they need the workflow that you have, they need the edits that you're going to make, they need your taste because only you can design it that way. They need it. They need your idea of what good looks like? Because you have to define what good looks like, because you do what good looks like. So I've been thinking. So the better question to ask is

[Sharon Trivatsa]

how do you get more leverage before you hire somebody?

[Co-host or Guest Expert]

Or how do you make the business easier to run, maybe with the team that you already have? Because picture this idea. How do you turn your brain into a playbook? Right? So that's kind of like the big idea for today. So let's first define leverage. What is leverage? Leverage means getting more output from the same effort.

[Sharon Trivatsa]

Or that's probably a decent definition.

[Co-host or Guest Expert]

So, meaning you do the work once and then the work, that work keeps

[Sharon Trivatsa]

doing the work again after you.

[Co-host or Guest Expert]

Like that's cool, right? So like, for example, if you explain a task to your assistant one time,

[Sharon Trivatsa]

that means you're getting help from somebody else.

[Co-host or Guest Expert]

But if you turn that same task into some kind of SOP that your assistant can use every week, now that's leverage, because you don't have to do that again. If you write a awesome client email one time, that is work that you did. Yay, good job, right? But if you turn that, I don't know, email into a skill on Claude that your team can use over and over again, now that is leverage because you created an asset. If you handle a client call well, you're awesome. You got the charisma. That's the skill.

[Sharon Trivatsa]

Well done.

[Co-host or Guest Expert]

But if you record that call and you use it to train the next,

[Sharon Trivatsa]

I don't know, three people, then that

[Co-host or Guest Expert]

is leverage, which is super cool. So the easier way to kind of do is invert this. Like, what is not leverage and what is not leverage when you put more hours in, is that not leverage? I think more hours is just more hours, right? Doing the same task faster is just doing it faster. Doing more hours is just doing more hours. Hiring someone who still needs you and for every step of the way, just creates another inbox for you to manage, another inbox for they to manage, and then for them to not feel fulfilled that you're actually like not letting them do their best work. It's like buying a tool or a piece of software without teaching it your way of doing something. Like if you took AI out of the box and you didn't train it then, now it creates more work for everybody. And I think real leverage is when

[Sharon Trivatsa]

your work becomes reusable, when your work becomes re useful in a lot of ways. And now that may be a checklist, which is boring. That may be an sop, which is boring. That may be a script, which you think is boring.

[Co-host or Guest Expert]

That may be a prompt.

[Sharon Trivatsa]

You're like, ah, can't believe this.

[Co-host or Guest Expert]

There may be like a template or a, I don't know, a sample call or a training video or, I don't know, a checklist or a rule book or some kind of decision guide or heuristic. And the big question I want to ask you is, how do you turn the work that you already do into something that a business can use again? How do you turn that, the thing that you do every single day into something that you, someone else can reuse? How do you make it reusable? And I think this is how you

[Sharon Trivatsa]

get leverage before you have to forcefully hire somebody.

[Co-host or Guest Expert]

And if you think about it like

[Sharon Trivatsa]

I like to internally call, name things for myself, I call this the reusable work. How do you create reusable work? And there's three parts to it, and I'm going to give you the parts so that you can just organize it in your brain. Part number one is you build your playbook. Part number two is you write the win. And part number three is to show the gold standard. All right, now, you don't have to remember any of this. I'm going to walk you through it right now. So let's get the first one, which is build your playbook.

[Co-host or Guest Expert]

The idea is pretty simple.

[Sharon Trivatsa]

Your weekly work is just raw material, if you think about it that way. Meaning anything that you do, I don't

[Co-host or Guest Expert]

know, once, twice, or three times, becomes a part of this playbook. Now think about your week. The way you get ready for a sales call, the way you prepare for the next week, the way you send a weekly update, the way you look at a deal, the way you write a proposal, the way you bring on a new client, the way you handle a complaint, the way you respond to an email when somebody gets mad, the way you follow up when someone goes dark or someone needs a nudge. All of that you think is random work because you do it naturally. But that is how your business runs. Your business runs on an operating system, which is you. And for most business owners, it's all stuck in their head. So what happens when the whole playbook of your business is stuck in your head? You become the playbook. You are the playbook. You are the thing. And you don't want to be the thing. Because if you are the thing, then you can't grow the business. You can't find peace, you can't get time. And you'll work until you die. And this sounds fine until you want someone to Help. And then you get frustrated when you hire someone to help because they still need your brain because you are the playbook. You can grow. But now what? Now you have to teach more people. And you're like, man, I would just rather do this myself. You can take a day off, but someone still talks, texts you, slacks you, emails you. I'll tell you something crazy. I had this happen with a memo

[Sharon Trivatsa]

I was writing for my team. So, like every week I was writing the same thing over and over again. And I would go into AI, I would explain the same thing over and over again. I would say, hey, here's the memo that I want. Here's the tone, I want you to use it. Here's a format from last week.

[Co-host or Guest Expert]

Here are the rules.

[Sharon Trivatsa]

Don't use like, you know, EM dashes

[Co-host or Guest Expert]

and a bunch of these other things,

[Sharon Trivatsa]

you know, here are the mistakes you need to avoid.

[Co-host or Guest Expert]

And I did that over and over again. I'm like, this is dumb, this is dumb. I keep kept asking the same things over and over again because it was just easy for me to hit the

[Sharon Trivatsa]

whisper flow button and just talk to it.

[Co-host or Guest Expert]

But then I was like, all right, I am looking at this recipe from my memory every time to make, I don't know, banana pudding. And even though I could have just written this whole recipe card one time and fed it into AI, so I literally stopped.

[Sharon Trivatsa]

I was so frustrated.

[Co-host or Guest Expert]

I stopped, I spent 10 minutes and I used and I was like, what if I had to create this reusable version or if I could not do this thing again? So I tried to build a prompt,

[Sharon Trivatsa]

I figured out the rules, I wrote

[Co-host or Guest Expert]

the format, I did a few samples, and then I just told AI, went to the last chat and I'm like, yeah, I gave you everything, right? I don't want to do this again. And I want you to give me this entire package that you, that I can just give you one time the next time I'm working on so that I don't have to read, input all of this. And it was there. I didn't have to do any of the extra work. I just went back to the same chat and I said, I just don't want to do all this again. Package is all up for me. And what did it do? That's. I think that's true leverage.

[Sharon Trivatsa]

It made something reusable and that was making your playbook.

[Co-host or Guest Expert]

Alright.

[Sharon Trivatsa]

So if I would call you out on something, I would ask one big question, which is, it's really hard for you to do. What did you do this week? That you also did last week. Think about that. What did you do this week that you also did last week? And if you just start there, that is one tiny workflow. You don't need to try to write a whole, I don't know, company manual and put it on a website and create a, you know, I don't know, a learning system. You don't have to do any of that. What is one thing that you did this week that you also did last week? It's probably just one task or one workflow or one thing that you keep doing every single week. Can you just turn that into a playbook? That way someone can read and be like, ah, I know exactly what surrounded. I can run this overall. Now you may say, well suran, how

[Co-host or Guest Expert]

do I do that?

[Sharon Trivatsa]

You know, it's all in my head. No, I'll give you a couple ideas. One, you can record your screen while you're doing it and just ask AI to turn it into steps Number two,

[Co-host or Guest Expert]

you can have your assistant sit with

[Sharon Trivatsa]

you if you're there. If your assistant's remote, just get her him or her remote, share your screen and do the whole thing.

[Co-host or Guest Expert]

By the way, I've done this before.

[Sharon Trivatsa]

I literally said to my assistant, hey, I'm going to share my screen with you. I don't want you to say anything. You can record my computer and if anytime I am doing something that you don't understand why I'm doing it, you can say hey Sharon and ask. But otherwise I just want you to see exactly how I'm doing the thing. And I just had her watch me do the thing.

[Co-host or Guest Expert]

You may think that's crazy but they can watch and learn and they just. She just watched me do the whole thing. She had it recorded and then she was able to do exactly what I did, which was crazy. And I'm like, oh my gosh, I don't even have to record her a video. I didn't even talk. I just did the thing and then she interrupted me a couple times and

[Sharon Trivatsa]

asked me a question.

[Co-host or Guest Expert]

But she just watched me do the whole thing. And the crazy part here was I just moved her camera outside so I didn't even see her there. I just kept working and she saw me do the whole thing. I also think you can just ask someone on your team to write what they think the steps are and then you look at their draft and you just fix the draft. That way you don't have to do any work. I do this often by the way. It's the other way. I just go For a walk, I

[Sharon Trivatsa]

open my voice recorder on my phone

[Co-host or Guest Expert]

and I just literally describe what I'm doing out loud. And then when I come back, I just take the transcript of that and

[Sharon Trivatsa]

I just have AI make it into steps.

[Co-host or Guest Expert]

But whenever I go for a walk,

[Sharon Trivatsa]

somehow I can think about it a lot more clearly and I can just talk it out loud completely.

[Co-host or Guest Expert]

And those are the ways that I think about just taking the idea out

[Sharon Trivatsa]

of my head and actually making it a playbook of sorts.

[Co-host or Guest Expert]

Because how else are you going to

[Sharon Trivatsa]

do it otherwise, right?

[Co-host or Guest Expert]

And so you may say, well, all right, Sharon, I'm willing to go for a walk. I'm willing to like, do the thing. But it's really weird for me when I have to, like, explain the thing. How do I, you know, is there a playbook for that?

[Sharon Trivatsa]

So now I'm going to give you a playbook of a playbook. Like really meta concept here, right?

[Co-host or Guest Expert]

So the thing that I think about

[Sharon Trivatsa]

is I just follow it sequentially. So here's a couple of questions that you can use. By the way, the transcript of this video is going to be in my show notes. But I first think I'm like, what do I do first?

[Co-host or Guest Expert]

What do I look for? What do I avoid? What makes this good, what makes this bad? Right. I'm just thinking about that. Hey, like, what do I do first? What do I do second? Cool. What's not good? What's good? What makes this bad? And I just ask those questions and that makes it a lot easier because that's the raw material, right? So that would. Someone knows exactly what makes it good, what makes it bad, how to start something. And that's really good because if it stays in your head, there's nothing to hand off. And there's only like, what do you hand off? You hand it to yourself, doing it again next week, and that's terrible.

[Sharon Trivatsa]

And you shouldn't do that. So let's not do that. Right?

[Co-host or Guest Expert]

Cool. So you got the first one, which

[Sharon Trivatsa]

is like, build a playbook. Second one.

[Co-host or Guest Expert]

This is called Write the win.

[Sharon Trivatsa]

And now what do I mean by write the win? This is one of my favorite ways to actually make something powerful come to life. So let me walk you through it.

[Co-host or Guest Expert]

I don't know if you do this,

[Sharon Trivatsa]

but we do something called an end of week report. So I have all the executives that, you know, kind of report into me turn an end of week report. And that is just. There's a couple of questions that they answer. So I know what they did by the end of the week. And my so normally what people do is they look back on their week and they break down what they did that week.

That makes sense.

It's end of week report. My challenge for you would be write your end of week report before the week starts. For example, on Sunday or Friday for the next week. You're like, hey, these are the things I'm going to accomplish next week. So if you write your end of week report like you've already completed it, then something magical happens because you've already

[Co-host or Guest Expert]

said that you've done the thing. So you will prioritize doing the thing. So before you're just going to already look like what you're going to deliver on Friday. And most people will get to Friday and say, ah, what happened this week? I want you to get to Friday with like, hey, I already did the thing. And so what you prioritize in the week is you're like, man, I already wrote this in my report.

[Sharon Trivatsa]

By the way. I'll tell you where I learned this.

[Co-host or Guest Expert]

When I was. When I first got diagnosed with type

[Sharon Trivatsa]

1 diabetes, my doctor told me something.

[Co-host or Guest Expert]

He said, hey, Shran, instead of trying

[Sharon Trivatsa]

to figure out what you're going to eat and in the moment or look at the menu, etc.

[Co-host or Guest Expert]

He's like, on the next day in

[Sharon Trivatsa]

your app, like, I was using MyFitnessPal or something, I can't remember.

[Co-host or Guest Expert]

He said, just log your food for tomorrow today.

[Sharon Trivatsa]

And I was like, what do you

[Co-host or Guest Expert]

mean I've not eaten it. He's like, that's right. Just, you know what you're gonna eat, make a commitment for what you're gonna eat and already log it in your app. And if you already log tomorrow's food today, then you've already accepted that you're gonna eat that same thing tomorrow so you won't deviate from what you're gonna do. And it was important for me because I had to manage my glucose and because I was just diagnosed with type 1 diabetes and I had to like manage with insulin, et cetera, so I didn't want to like veer away from it. So that one thing, just writing, already writing it into the app, inputting into the app what I'm going to do tomorrow made it amazing because I was like, wow, I'm not going to go

[Sharon Trivatsa]

back and change it.

[Co-host or Guest Expert]

So I'd already committed to doing this thing. And so if you like, I would say on my end of week report, hey, I followed up with this prospect. I handled this pricing and I got a yes or no and I would just write it in the report that way I know that that's what I'm gonna do that week. And it's really good because it makes you already pre commit to the thing

[Sharon Trivatsa]

that you're going to do.

[Co-host or Guest Expert]

And so like when you start on Monday, you know exactly what you're gonna do on Tuesday. If someone is trying to like veer you away from your goal, you're not gonna do it because you already know

[Sharon Trivatsa]

what you're gonna do that week.

[Co-host or Guest Expert]

So before the week starts to, I don't know, make your week go crazy, if you have pre decided what you're gonna deliver that week, you have no choice but to deliver a on what you already said that you were going to do. So you pre write your end of

[Sharon Trivatsa]

week report for yourself, which is insane, right?

[Co-host or Guest Expert]

So you may say, like Sharon, how

[Sharon Trivatsa]

do you actually do this? I would not overthink this one.

[Co-host or Guest Expert]

What'd you get done?

[Sharon Trivatsa]

That's it.

[Co-host or Guest Expert]

Just ask the question, what'd you get done? And now you pre write what you're going to get done because then you will reprioritize your week to actually do that thing, which is insanely powerful. Now you may say, well, Sean, I'm a solo operator, I'm a founder.

[Sharon Trivatsa]

Like I don't, you know, I don't have anybody to do this.

[Co-host or Guest Expert]

This is how I would do it.

[Sharon Trivatsa]

I open a new chat in AI

[Co-host or Guest Expert]

and say, hey, you're my end of week report partner. I'm going to give you my and just tell them exact. Tell the chat exactly what you're doing,

[Sharon Trivatsa]

give that person the end of the week report that you're going to do

[Co-host or Guest Expert]

and then just check in every day and then go back to the end of week and say, yes, I did it, I didn't do it. So at least you have a way to stay accountable. Because the best part is it acts as a forcing function for your priority for prioritization during the week.

[Sharon Trivatsa]

Otherwise your week will drift and you

[Co-host or Guest Expert]

will just write your end of week

[Sharon Trivatsa]

report on what you did as opposed

[Co-host or Guest Expert]

to writing your end of week report

[Sharon Trivatsa]

on what you should have done. Easiest hack will crush for you overall.

[Co-host or Guest Expert]

All right, last but not least, part

[Sharon Trivatsa]

three is to show the gold standard. And here's the big idea.

[Co-host or Guest Expert]

People cannot copy or make it reusable

[Sharon Trivatsa]

what they have never seen. So you have to define what good looks like.

[Co-host or Guest Expert]

Meaning your team is not going to

[Sharon Trivatsa]

be able to match up your energy or the, or I don't know, the

[Co-host or Guest Expert]

thing that you want in your head

[Sharon Trivatsa]

if you never show them what it looks like.

[Co-host or Guest Expert]

In your head. And I think this is a really terrible thing for business owners because they get mad when someone on the team doesn't get it right. If the report is wrong, or the email doesn't feel right, or the client call feels messy, or the follow up is too slow, or like the proposal is not like formatted cleanly. And then the boss thinks that, hey, why didn't they get it? But the real question, if you think about it is, did you show them what good looks like? Because telling someone is, I don't know, super weak compared to showing someone. So if you tell someone, make it more professional, what does that mean? If you say be warmer with your clients, what does that mean? If you say send a better recap, what does that mean? And I think that you as the owner, you have taste, I guess, you have judgment. You know what good feels like. The team doesn't know. They don't know what good feels like. They don't know what you want. And then everybody gets annoyed. And then the boss, you think that

[Sharon Trivatsa]

everybody should have known.

[Co-host or Guest Expert]

And you don't believe in like getting anybody to do anything anymore. And so the answer is really simple.

[Sharon Trivatsa]

Show the gold standard. If you want a memo written a certain way, give them a memo that is already written that way so that

[Co-host or Guest Expert]

they can model to it and just say, hey, follow this. Follow this as a model. If you want a client call, handle a certain way, record a call where you did it that way and say, follow it this way. If you want a proposal to look a certain way, do it one time. Send the best one that you have to them and say follow it this way. If you want to, I don't know, follow up with a certain tone, tell them three, four, five examples of exactly what the words are based on the tone and they would do it exactly for you. Just like you would give AI those recommendations, you need to give your team those exact same recommendations. You have to show them what good looks like. Think about it this way.

[Sharon Trivatsa]

It's like you go to an ice cream store and you get a sample of the ice cream. Well, the samples teach the person significantly what to do better than just looking at the ice cream flavor through the glass, right?

[Co-host or Guest Expert]

The sample is the big idea and this is super important.

[Sharon Trivatsa]

When someone joins your team for the

[Co-host or Guest Expert]

first time, the best time to show somebody what good looks like is before they build any habits that you have to what fix later. Why would you do that if time has already passed?

[Sharon Trivatsa]

You know, I get it.

[Co-host or Guest Expert]

If time has already passed and you have not done it you can still reset the conversation. And so the best time to fix something is when they started. The second best time to fix something is right now. So you just take responsibility if somebody breaks something, if somebody does something that you don't like, the easiest way to

[Sharon Trivatsa]

fix that is for you to take responsibility.

[Co-host or Guest Expert]

Say, oh my gosh, Jenny wrote that email and I didn't like that. It is my fault. I need to show her what good looks like. And then you say, hey, Jenny, you are awesome, you write great emails, but I have not done a good job of showing you exactly how I think how we can write emails in my voice to make it easy for the client. Would it be okay if I showed you three examples of how I'd like it done and maybe you can do that going forward. That's it, right? That is you're defining what good looks

[Sharon Trivatsa]

like up front, which is so perfect. That is the gold standard. That's what you want to call out. I don't think I need to talk about this anymore. But the fact is this, it's super simple. All you have to do is if someone is not doing something the way you want it, just take responsibility for it. That's it. Because then you can say, hey, I'm going to take responsibility. I'm going to show them what, I'm going to define what good looks like. And once they have that, they will do it the same exact way. All right? So if you want more leverage in your business, please, please, please think about this concept of reusable work. How can you reuse work that you've already done? Because we know what leverage means. What is leverage? Leverage means getting more output from the same effort. So I talked about three things today. Number one, build your playbook, which is take it out of your head. Number two, write the win first. So write the end of week report first. That way you can prioritize your week accordingly. And number three, show them the gold standard, meaning define what good looks like. Hey, so I hope this was helpful to you. If you have a team member, please send this to them because then they can hold you accountable to getting things out of your head. And they're like, yes, finally.

[Co-host or Guest Expert]

Listen to this Sharon guy. He's weird, but like he knows what he's talking about because he can get you to leverage me more, which is

[Sharon Trivatsa]

exactly what we want overall. Alright, if you like this, can you do me a favor please? Can you one, send it to somebody on your team that can help you? But more importantly, can you take a screenshot of this episode and tag me that you like this and I can make more like this for you. So please take a screenshot of this episode if you liked it and tag me and I can make more like this for you. Especially when you have more time to get more leverage.

Hey, this is Sharon. I have an awesome free gift for you just for listening to the podcast. As you may know, I've got a chance to build two billion dollar companies the hard way.

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