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Dan Senor
Before today's episode, An Important Announcement over the past few weeks, I'm sure many of you have noticed me mentioning that we're developing some new programming with ARC Media's contributors Nadav Eal and Amit Segal. It's a milestone for us as we've been trying to figure out how to invest in the future of this podcast, which has been a project that we never imagined would play such a meaningful role for so many of you, as you have expressed to us through your thoughtful feedback. Now, if you have a minute, let me take you back to the beginning. We started the podcast a few years ago, coming out of the pandemic, focused on a range of geopolitical and economic topics. Some episodes were about Israel, but certainly not all of them. On the morning of October 7th, that changed. Ilan and I pivoted to making this podcast about Israel's war and the rapidly changing landscape for Jews around the world. We were doing what we felt was desperately needed, getting accurate information and thoughtful analysis from people on the ground rather than an American interpretation of what was unfolding 6,000 miles away. It was also our way of processing those very traumatic days, and we had no idea how intense this winding story would turn out to be. Hundreds of Hamas terrorists streaming in and.
Yotam Pulitzer
Massacring people at will.
Dan Senor
240 people were taken hostage.
Yotam Pulitzer
They went into people's homes and they butchered children.
Dan Senor
The bloodiest day for Jews since the Holocaust.
Yotam Pulitzer
The goal was now to destroy the Hamas regime. Hezbollah is sitting on 200,000 rockets.
Dan Senor
I have one word don't those hostages.
Yotam Pulitzer
Were executed before they were found by the idf.
Dan Senor
Most of these kids on the encampments right now are trying to tell us that there is no Jewish indigenity in the land of Israel. The response in the United States was.
Yotam Pulitzer
The Jews deserved it. They like us as victims. What the world is not comfortable with is a fighting Jew. These pagers blew up almost at once.
Dan Senor
Hezbollah shellacking the walkie talkies.
Yotam Pulitzer
The killing of Hassan Nasrallah.
Dan Senor
Yochi Sinwar, the leader of Hamas, was killed by the idf.
Yotam Pulitzer
Israel would never allow a Muslim country to have a nuclear weapon in the Middle East. Six bunker buster bombs hit Isfahan, Natanz and Fordu, Iran.
Dan Senor
The bully of the Middle east must now make peace.
Yotam Pulitzer
Israeli society is going to be faced with a very stark October 6th or.
Dan Senor
October 8th as we continue to navigate through this historical period. Your email expressing appreciation for the sanity and clarity of the voices you hear on Call Me Back have been our guide. Thousands of you wrote in to say that the show offered an escape from a world that seemed to have turned hostile overnight. Students in America's top universities openly calling to globalize the Intifada. Mobs in Sydney chanting Gas the Jews. International media experts and politicians questioning the very legitimacy of the Jewish state. For those of us born after World War II, it has never felt lonelier to be a Jew. We've never felt more alienated. But here's the thing, and I can tell you this with confidence because I have our show's data in front of me. You are not alone. This show is reaching millions all over the world. One listener said to us that for his community, Call Me Back has become like a bat signal for Jews and their non Jewish friends, reminding them that there is reason for hope. We may be from different backgrounds and armed with different opinions, but we all share the same story. So far, ARC Media has been entirely self funded. I don't and won't profit from it. That was simple enough in the early days when it was a two man operation, just Elon and me. But as our audience grew, so did our expectations. We're no longer just a single podcast. We've added two more podcasts to ARC Media, For Heaven's Sake and what's yous Number? So we now have a full team of editors, designers, designers and producers, all of whom are both committed and essential to what we want this platform to become a town square for the Jewish people. To help support our rapidly expanding operations, we are launching Inside Call Me Back, which is a weekly premium Call Me Back episode where Amit, Segal, Nadav, Eal and myself will answer questions from subscribers that go deeper than usual. We want to bring you into the type of casual conversations we typically have after the tape stops rolling. These subscriber only episodes will rotate weekly between Amit Nadav and myself, with Ilan serving up your questions that you Send in. For $8 a month. You'll join us on a weekly basis for a more intimate conversation where your input and ideas will help shape the episode. If you value the Call Me Back podcast, this is your way to support our mission. To subscribe, please follow the link in the show notes or go to arc media.org that's ark media.org Our first episode will drop on Thursday, August 7th. You are listening to an Art Media podcast.
Yotam Pulitzer
The idea of GHF was to deliver aid directly to the people. Not with big convoys, not with big trucks, but directly food packages per person, per family. The idea was not in the big population. The idea was that the people will come to get the aid, which is obviously especially in a war zone, is a big issue of safety and security. And we're reaching a pretty extreme situation from humanitarian perspective.
Dan Senor
Foreign It's 12:00pm on Sunday, August 3rd in New York City. It's 7:00pm on Sunday, August 3rd in Israel as Israelis and Jews around the world Mark Tishabov in which many have been or will be fasting for 25 hours. On Friday, Hamas released horrifying videos of Israeli hostage Eviatar David which showed an utterly emaciated Eviatar being forced to dig his own grave in a tunnel in Gaza. This came just a day after Palestinian Islamic Jihad published a video of another Israeli hostage, Ram Braslovsky, whom the Palestinian Islamic Jihad has said they've lost contact with since filming this video. On Saturday night, roughly 10,000 Israelis rallied at Hostage Square in Tel Aviv, where relatives of Rahm and Evyatar spoke to the crowd. Thousands more protested a block away outside the entrance to the IDF's headquarters, and many others gathered in various spots around the country. This comes as negotiations for a hostage ceasefire deal seem to have hit a dead end, despite the fact that US Special envoy Steve Witkoff is in Israel right now trying to salvage the situation. With hostage talks stalling, IDF Chief of Staff Eyel Zamir pleaded with the cabinet members, according to some reports during a meeting this week, to present a strategy for the army to proceed with in Gaza. And of course, all of this is happening as global attention remains focused on a food crisis in Gaza, which will be our topic for today's episode. In response to this crisis, Israel has ramped up humanitarian trucks into Gaza and has resumed aid airdrops. To discuss how the distribution of aid has been and perhaps should be executed, we are joined by Pulitzer. Yam is the global CEO of ISRA Aid, the largest humanitarian aid organization in Israel, which is active in 12 other countries as well. In addition to Israel and since October 7, iSrade has worked to rehabilitate Israeli victims of the Hamas attack and has helped facilitate the transfer of humanitarian aid and medical support to civilians in Gaza. YAM is the 2023 Charles Bronfman Award Laureate. He joins us today from Israel. Yam, thanks for being here.
Yotam Pulitzer
Thanks for having me, Don.
Dan Senor
There are a lot of burning questions which led to this current crisis and what can be done to solve it. You are probably one of the most uniquely positioned people to help us understand this issue because there are so many threads to it, some of which are clear, most of which are not. So I just want to set the table here by first giving our listeners the opportunity to understand you and what you do to understand where you come at this issue. So let's just start with who you are and what ISRA does.
Yotam Pulitzer
My personal background is that I grew up in a small moshav up in the Galilee near Tzfat. My dad is a social worker, my mom was a school counselor. After my IDF service, I did what every Israelis do. You know, I followed the hummus trail and I found myself in India and then in Nepal, fell in love with the country, and I started to volunteer for a Jewish NGO called Tevel Betzedek.
Dan Senor
For our listeners who don't appreciate this, what Yotam is describing is a very common path for young Israelis when they finish the army and they often go to parts of Asia or elsewh and they do backpacking for long stretches of time and many wind up volunteering.
Yotam Pulitzer
Exactly. Yes. I ended up staying for three and a half years.
Dan Senor
Oh, wow.
Yotam Pulitzer
So that's a bit more than the average Israeli. But then I went back to Israel and wanted to start my life. And two weeks after I went back from my backpacking trip was the tsunami In Fukushima, where 20,000 people lost their lives. And I'm sure you all remember these kind of surreal images of 120 foot wave of tsunami washing away everything. Israel, which was a tiny organization at that time with one staff member, invited me to lead this relief mission to Fukushima. And I said, you know, why not? I ended up staying for three years. I met my wife there. And not important, but very important information. We call it disaster dating. There's many dates that turn into disaster and some disaster turn into a date. The joke is she's now Japanese. And then basically my journey led me to kind of lead a lot of relief missions. And I've been to more than 12 different relief missions, but the ones that I think are relevant for this call. One kind of big operation we had that I led was in Greece during the Syrian civil war. And you know, I'm sure, Dan, you remember these images of hundreds of thousands of Syrians coming on these tiny rubber boats to Greece. And then, you know, the first people they see was this group of Israelis. We had a team of both Israeli Jews and Arabs working together, providing medical aid. And I realized at that time that again, the work is about saving lives, but there's also an opportunity to build bridges. And I have a lot of stories on that one day. I remember a boat that capsized just before it reached the shore. We were able to that day, we were able to pull everyone out. And I was carrying this cute Syrian girl. She was shivering and shaking my hands. And I'm not a doctor. So I handed over to our Arab Israeli doctor who treated her. But her father stared at me, and he was shocked because he clearly never saw an Israeli person in his life. And he saw this organization called Israel. So it's pretty clear where we're from. And he told me something I always quote. He said, my worst enemy became my biggest supporter. And the people who are supposed to protect me back home in Syria are chasing me away. And to me, it was the first time that I realized that through this terrible tragedy in Syria, and we're going to talk about Gaza, which is also a terrible, terrible, terrible tragedy, we have an opportunity, again, not just to save lives, but also to build bridges and change people's perspective. The other mission that I should mention is actually not that long ago, in the summer of 2021, exactly four years ago in August, the fall of Kabul. Speaking about crazy images. You remember these people hanging on the wings of the planes, trying to flee for safety because they were chased by the Taliban. We're talking about people who collaborated with the Americans. We had diplomats, and then they reached out to us, to Israel, to see if we can help pull them out of Afghanistan. Long story short, found myself on the border between Tajikistan and Afghanistan for two months. We realized that many of these girls that we tried to take out didn't have passports. So we were able, through Sally Oren, the ex wife of Ambassador Michael Oren, who was a good friend in Washington of the wife of the former Afghan ambassador. She contacted her, and he actually printed out passports for us, and we transferred them to these girls. The most important part, maybe, of this operation was that we needed a country to take them. I mean, eventually they were going to the US Or Canada, but we needed a transit place for them. And we were able to reach out Muhammad bin Zayed, the Crown Prince in Abu Dhabi. It was just a few months after the Abraham Accords. And then when he heard that there's a group of Israelis taking out Afghan girls, he immediately said, bring them over. And the Emiratis tweeted, and I quote, they said, it's the first humanitarian mission of the Abraham Accords. Now I'm jumping to the present. We're now actually launching an interesting partnership with the uae. So, again, these kind of connections and partnerships go a really long way. But we've never worked in Israel or in Gaza. Gaza until October 7th.
Dan Senor
Meaning it was an Israeli organization focused externally on Israelis coming to help disaster relief, humanitarian assistance for people under siege, people in crisis elsewhere, not inside Israel. So October 7th was the first time you were internally focused.
Yotam Pulitzer
We call it the humanitarian wing of the startup nation. The idea was to bring aid from Israel to the world. And it's not because everything is perfect in Israel, as you know better than many others. Dan, we have this expertise because of our challenges, right? Because of the water scarcity, because of the ongoing conflicts and trauma, because of the trauma of the Holocaust. We developed these water technologies or trauma counseling programs. So the goal of Israel was to bring these expertise to the world's most vulnerable communities. It started as a disaster relief organization. We are known to be these Michigan Israelis jumping on planes and arriving in the first 72 hours. But very quickly we realized that that's kind of like putting a band aid. And yes, it's important to be there first on the ground, but it's even more important to stay and work with communities long term recovery. So now out of the 12 countries where we operate, in addition to Israel, we stay for very long. I mean, in South Sudan, one of the worst affected crisis in the world that unfortunately nobody talks about in the media. We've been there for almost 14 years to rebuild community. And specifically there we are helping women who survive gender based violence. So yeah, we never worked in Israel, but then October 7th was obviously a whole different story. And in the morning of October 8th, while we were still, I guess like Kiran, I guess like everyone in Israel and many in the Jewish community, we were to look for our loved ones. But we realized that in such a complex humanitarian crisis in Israel, we have to respond. And we responded massively. And it's probably one of our largest emergency responses to date. We raised about $20 million just for supporting survivors of October 7th.
Dan Senor
And is your funding all from private philanthropy?
Yotam Pulitzer
Primarily we don't get Israeli government funding. And that by the way, enables us to work in places where maybe the government wouldn't be able to. And we really want to keep our non political, non governmental agenda. We get a lot of support from private individuals, from family foundations, but also from maybe kind of unusual actors. We do get some funding from the un Specifically, UNICEF has been a long term partner of ours. We get some funding from the Mormon Church. They're very, very generous and very professional in their approach. So on the morning of October 8th, when we were looking for our loved ones and making sure that our team members are safe, so we sent our team to the Dead Sea because, you know, the Dead Sea and eilat these two kind of big areas of hot became again, for lack of a better term, became like one big refugee camp. The people there who suffered the worst atrocities on October 7, they were there and they were so traumatized. And we arrived, I remember to this hotel that was hosting kibbutz Bay Area, you know, one of the, one of the kibbutzim that suffered the worst, the highest number of casualty actually and more than 100 people were murdered on October 7 and many were kidnapped. I never imagined that we will work at home and that we will be needed at home. Since our establishment, we worked in 64 countries. So we will need all these expertise from 64 countries to bring it back home to our darkest moment and how much long term support they will need from organization like us.
Dan Senor
Okay, so the story of humanitarian aid distribution in Gaza, not the Israel part, but the Gaza part, took a very dramatic turn in April when it was announced that the Gaza Humanitarian foundation would take over from the UN for getting aid, humanitarian aid into Gaza. What was happening before April that was so problematic that warranted or invited or catalyzed the Gaza Humanitarian foundation coming in?
Yotam Pulitzer
So maybe I'll start by sharing what we actually did in Gaza because. And by the way, Dan, full disclosure, this is the first time that I'm sharing this publicly. We didn't share it until now because of security concerns for partners. But we were watching, you know, while we were responding in Israel, we were watching how the humanitarian crisis is unfolding in Gaza. And quite frankly, I didn't think that we can make an impact. We can't be boots on the ground in Gaza providing aid. But then I think around February, March, but In April of 2024, April 1, 2024, Dan, you remember what happened was the terrible, terrible incident of the aid workers from World Central, the seven aid workers who were accidentally killed by the idf. These are people that we actually knew. I mean, I knew three of the seven. We worked with them in Ukraine, we worked with them in Puerto Rico, WCK World 10 to a kitchen again, for people who don't know in Israel or in the Jewish world, they actually also supported people affected by October 7th. So they supported in Israel as well. Personally, that was when it really hit me. And I understood that we have to get involved. And I realized that our unique positioning of being both Israeli and understanding Israel's security concerns, but also being humanitarian and understanding how humanitarian aid work, how the humanitarian community works, is actually a huge added value. I think when people think about the humanitarian crisis in Gaza, they don't Understand the complexity. They don't understand that the need to balance between Israel's security concerns, which are real, and the humanitarian concerns are also real and have been real for a very long time, even way before the Gaza Humanitarian foundation, others. So the need to balance between these two is almost impossible. But there's no other way than working on this together. So we became sort of this connector and facilitator between the humanitarian community and Israel. And our idea was to try to solve problems. You know, organization would call us and tell us like we are trying to bring this aid. It didn't get the approval. Can you help us? Can you help us with custom clearance? We also have to remember that the policy towards aid in Gaza changed many times during the war.
Dan Senor
Can you just give the range of what it means to change what it means to go from X to Y?
Yotam Pulitzer
Absolutely. In the beginning, after October 7, the policy was that aid would only come in through Rafah crossing, okay, Through Egypt. Then when the Rafah operation started in May 2024, the Egyptians closed Rafah crossing and then all the aid would come from Israel.
Dan Senor
Okay, so when it was coming through the Rafah crossing, the aid was coming from Egypt, but it wasn't only coming from Egypt, meaning everyone who was supplying aid was supplying it through Egypt.
Yotam Pulitzer
In the beginning it was coming through Egypt. And again, just to be clear, even when it's coming from Egypt, it's still scanned by Israel. So it's not just coming from Egypt, it's still scanned for security purpose.
Dan Senor
Okay, got it.
Yotam Pulitzer
And then a few months later, Israel started to open the different crossings. First it was one crossing, then another one, then a third one. Then of course, I don't know if you remember. Again, it seems like a different lifetime. There was the attempt initiated by the US government, but with a close work with Israel. Of the pier.
Dan Senor
Yeah, the pier, the short lived peer.
Yotam Pulitzer
Short lived peer. $320 million that, you know, I can't tell you how much actual aid we can deliver with this money. But it was a tragedy. But again, it was an attempt, the same thing. It was an attempt to balance between security needs and humanitarian needs. And that didn't work out, as we all know.
Dan Senor
So the pier failed. The Rafah distribution got disrupted by the IDF operation in Rafah, which means the IDF said, let's move the distribution entrance through where?
Yotam Pulitzer
So we have to Gaza, you know, three main crossings. We have Kerem Shalom, which is the main one, which is in the south of Gaza, not too far from Rafa, and we have two main crossings in the north, what we call Erez and Zikim next to the coast. And you have other crossings like Kisufim and others that are along the lines, but they're not used frequently for, again, for security purposes. The aid is coming from multiple places around the world. It could come to Ashdod Port, for instance. We just helped facilitate ship that came from the UAE to Ashdod Port. It could come from Georgia, Jordan. Jordan and Israel have worked very closely together on facilitating aid from Jordan. And then it comes by land from Amman to the Allenby crossing and then to one of these crossings. And sometimes Israel is actually accompanying these trucks that are coming from Jordan because there's a lot of sensitivity with them. The source of aid, for example, in some point of the war, during the war, you weren't allowed to buy aid in Israel and deliver it to Gaza. And for the last year or more, it's actually recommended by the Israeli authorities to procure the aid in Israel. Why? Because you can be more control, you can minimize the smuggling, and you can also do it more quickly and smoothly to some extent. So these changes came in and out constantly. So then we are getting before April, before the GHF, we had the last hostage deal in January, 42 days. And I think it's very important to understand what happened during these 42 days, because I remember two hours after the deal was signed, I got a call from a top commander in the ID that we coordinate between them and the humanitarian community. And he said, we need your help to bring all the humanitarian community again. He knew that we are playing this facilitator role, he said, because now Israel has to allow 600 trucks a day, which is actually much more than the amount of trucks that came before October 7th. And bringing 600 trucks a day is quite an operation. And that was important, of course, for two reasons. One, to address the humanitarian needs, and second, for Israel to comply with the deal and for all of us to see our hostages return every Shabbat. I remember images because our office is just across the street from Hostage Square.
Dan Senor
Just to remind our listeners, hostages were being returned every Saturday. And that was part of the deal. It was basically every week. And so to keep that moving, they had to.
Yotam Pulitzer
To keep that moving. That was Israel's role. Israel part was to allow 600 trucks of aid, which was a huge effort from Israel and from the humanitarian community. And there was a very, again, positive collaboration because we shared mutual goals to support the civilian population in Gaza and to release the hostages. The 600 trucks that came in every day brought in by the humanitarian community. And I saw people working, you know, 28 hours a day to make it work. Then every weekend we saw our hostages released. And it was of course, you know, a breath of air for all of us. And also we saw in, in Gaza a lot of people were getting the food that they were desperate for and the aid that they were desperate for for a long time. And Gaza was again, for lack of a better term, and a lot of people are using this term, but I think it's important. Gaza was flooded with aid aid at that time. Then 42 days passed, the ceasefire collapsed. The first thing that Israel declared, and that was the stated policy. So this is not any theory that me or anyone is saying Israel declared that nothing will come in. And that was of course part of the negotiation for the next part of the hostage deal. The next time aid was coming in again into Gaza was in late May.
Dan Senor
Okay, but just stay right there. When Israel said nothing's coming in. I do recall also at the time that the government, and it seemed to be supported by many outside the government, was arguing that based on the 600 trucks a day, there was a lot of oversupply, if you will, that could last the Gazan population.
Yotam Pulitzer
That was exactly what the government said. The argument was that the 600 trucks that came in every day during the 42 days of ceasefire was actually more than the aid that came in in the six months previous to the ceasefire fire. But we also need to remember that, and I think that's also important is that the average Gazans live in a tent in one of the internally displaced camps in the south or in the north. They probably thought the war is over and even if they wanted to stock up supplies, I'm talking about the average Gazan, like the Gaza grandmother that has 10 children, you know, she didn't stock up supplies. She didn't know that the war was going to resume. Yeah, exactly right. And that's, I think one of the biggest tragedies and points that are important to understand when we reach the situation today and how we're reaching a pretty extreme situation from a humanitarian perspective.
Dan Senor
But when all this food was being supplied in, the Israeli government expected could average Gazans to stock up.
Yotam Pulitzer
I don't know. I'm not part of the government. I don't know whether they thought the ceasefire will collapse, whether they thought Hamas would come to a second part of the deal. I don't know if they knew. But that's unfortunately what happened.
Dan Senor
So during the time time that Gaza is being flooded with aid. This is the ceasefire period, basically the 42 days. There's also videos of aid trucks being taken over by armed Gazans. Who are the people looting those trucks and what happened to those supplies? Because you said a moment ago that the average Gazan didn't plan for the ceasefire to end so didn't stock up food on the one hand, and the other hand, there was excess food relative to the needs at the exact time. And it just may be that that excess food was not getting to Gazans because based on what we were seeing, these images, these aid trucks were being hijacked.
Yotam Pulitzer
Look, the issue of looting of aid in Gaza was not just during the ceasefire. It's an issue that both the humanitarian community, the UN, the NGOs, and the Israeli authorities, the IDF, are dealing with for a very long time. And it's a huge challenge. I want to take one step back to explain this to people, because I think it's very important. We worked in Syria, okay? In the case of Syria, the active fighting area and the place where all the refugees work war were very, very far. Most Syrians either left the country to Lebanon, Jordan, Turkey, Greece, which is where we met them, or even within Syria, they went far away in Afghanistan, they went to Pakistan, they went to other refugee camps, even in Iraq, where we, by the way, also operated under the radar. The Yazidi survivors of the massacre of isis, they went to the Kurdish region, so very far a few hundred kilometers from the active fighting area. So Gaza is different. People can't run away. And the different armed groups, including Hamas and others, are within the population. And we know that going back to the issue of looting, there are different kinds of looting. And that's not me saying that will be the IDF telling you that. And people who are more expert than me in intelligence, we have looting for commercial purposes because we knew, especially when there was scarcity, that if you take over a truck, you can sell it. We've seen the Hebrew University professor talking about the research that he just did about the prices of flour in Gaza that reached almost $2,000 for 25kg a couple of weeks. So looting for commercial purpose happens. There's something that the UN is calling spontaneous distribution, which is again, basically saying that mass of people, usually desperate, are taking over a truck and are just distributing it and grabbing whatever they can. So we also see that. And of course, there's also diversion by armed group, including terror organizations, including Hamas. It's hard to know who is who in every certain point of time. And for us as humanitarian, it's a huge concern, because what we want to make sure sure is that the aid actually reaches the civilian population. And there's no perfect solution for that. Nothing that was tried until now worked perfectly. But we have seen periods where, again, according to, not my statistics, but the IDF statistic, we've seen a lot less looting and that more aid would reach the civilians. One of the things that worked well was community kitchens and bakeries. So instead of having, you know, just mass distribution in warehouses, you actually give fresh food to the people, which is also more nutritious. So there were periods of time during this war where we had, I think, almost 200 community kitchens operating all across Gaza that was a coordination between the un, the nos, and Israel. And again, we always hear about how toxic this relation is. But what people don't understand is how much collaboration and daily work is actually happen and how many hours and resources are invested on both sides.
Dan Senor
So now the Gaza Humanitarian Foundation. So what were your initial thoughts when you learned of it? And again, just describe what it was trying to accomplish. Just give us a little explainer here.
Yotam Pulitzer
The ghf, specifically, the idea, the intention behind it, that's what was declared by Israel and by the US that endorse it, was to separate the aid, the civilian aid, from Hamas. Just a full disclaimer. We are not part of the GHF mechanism, not formally or informally, but we do think the only way is to engage and to talk to everyone. Our goal was to be sort of the connector, the facilitator, to help create a bridge basically between the humanitarian needs and the security concerns. When GHF was introduced, I was sitting in the room with the people who started ghf, trying to understand what that would look like, the level of desperation. I think that's something that we were all shocked by. You know, when the GHF opened their site, we saw hundreds of thousands of people, you know, trying to grab whatever they can. Also, one challenge, and this is a challenge that was pointed by the people at the GHF themself that I said in the room. They. The first four sites that they opened were geographically in the the south. So it meant by definition that the north part of Gaza, where about half of the population is currently located, will not have access to the GHF side. So it was clear, I think, to the GHF people and to us as well, that we need this sort of parallel mechanism to work. And I think until we're able to do that, we continue to see the looting on both Sides and the desperation of people and the extreme challenges of crowd control and the horrific stories of people losing their life trying to get aid at the GHF sites and whether it's crossfire between Israel and Hamas. So it's clear that the system doesn't work as it should be. That's why the prime minister and I think he took the right decision. He basically said we need all hands on deck. You know, he called out to countries to come and participate. I'm watching every day more countries are joining this effort.
Dan Senor
That's in the recent days and weeks.
Yotam Pulitzer
Yeah, we're talking about the recent days and weeks. If we look at the timeline Again, if GHF was in 20 introduced, then the parallel mechanism was introduced to the UN but it was gradual. There was already a deficit of aid in Gaza, especially in specific areas that did not get the aid. Not just because Israel did not facilitate the aid, but also because of the looting. Our concern as humanitarian is always the most vulnerable. Who are the most vulnerable in Gaza? Children, elderly, disabled, pregnant women, people who can't reach either the GHF or the UN or the humanitarian mechanism. So we always thought, how can we make sure we reach the most vulnerable? We saw that when there is complementing mechanism, parallel mechanism, we start to see, and it will probably take some time, we'll start to see less looting and closing the gap.
Dan Senor
And why would there be less looting?
Yotam Pulitzer
We do believe, and it's not just us. Again, we heard it from multiple sources in the IDF and others that one reason for looting, not the only one, is an issue of supply and demand. Because a lot of the looting is for commercial purposes. So if we have have flooding to the market at this point, we can reduce some of the looting. That's our understanding and that's what we're advocating for. And this is not a perfect solution. Dan, it seems to me that one.
Dan Senor
Of the concerns coming back to this, the idea is to get the aid to the Gaza and Palestinians civilians without it getting to Hamas. I still don't understand what was the Gaza Humanitarian foundation doing differently that it believed would allow them to accomplish that goal?
Yotam Pulitzer
The methodology of delivering aid in Gaza Gaza was mainly through big convoys of trucks going into the population centers I see and distributing there. So what GHF tried to do and.
Dan Senor
When you go into the big population centers, Hamas is in the big population centers. So they can just intercept the aid there?
Yotam Pulitzer
Yes, that. The idea that once it's in the population center, the control and the monitoring is much more complex. The idea of GHF was to deliver aid directly to the people. Not with big convoys, not with big trucks, but directly food packages per person.
Dan Senor
Per family, but not in the big population centers.
Yotam Pulitzer
The idea was not in the big population. The idea was that the people will come to get the aid, which is obviously, especially in the war zone is a big issue of safety and security. They have to work there in an active war zone. They have to work there in a place where we know that there's a lot of active fighting between Hamas and Israel and other armed groups that are also in the area. For some people, they have to walk really, really far to get to it. We also believe, and I alluded to it before, that in Gaza, it's very important to be able to bring cooked food for people. Because when you talk about malnutrition, it's also, you know, something that people don't know. You don't just solve it by flour and rice. People need nutrition. When people are getting to severe malnutrition, they need protein, they need vitamins, they need all the other things that, quite frankly, you can only with cooked food. Many people don't have the place to cook in their tents. We have to remember that. So they can take the food package from GHF or from elsewhere, get to the tent. But then it's difficult.
Dan Senor
Why is that challenge that you're describing unique to the GHF approach? In other words, I would think that would be the same problem in the way aid was distributed up until April.
Yotam Pulitzer
In the case of other aid organization, including the un, including World Central Kitchen, others they operate operated hundreds of community kitchens all across Gaza so people would get cooked food. It doesn't mean that that mechanism worked perfectly either. So going back to the GHF they launched, it was extremely challenging. It wasn't serving the whole population.
Dan Senor
Why was it not serving the whole population?
Yotam Pulitzer
First of all, from a geographic perspective, they just operated in the south and in the center.
Dan Senor
And why didn't they operate in the north, north Gaza?
Yotam Pulitzer
I don't know if it's a funding issue. I don't know if they wanted to do a soft pilot to a new idea, to a new concept. You need more than that. Because what we saw was these images of hundreds of thousands of desperate people trying to get aid. The crowd control, the access, the active fighting, Multiple, multiple challenges.
Dan Senor
Okay, so what is the operational solution here to address this crisis now? Like, what should be done right now? I think there's been a lot of problems with ghf. Clearly some problems, challenges revealed. There were challenges with the way the situation was working even in the early months, some of which you've described. So if you were to design an operational solution now to address this crisis, what should be done now?
Yotam Pulitzer
So there were a lot of challenges, including people losing their lives in some of these distribution sites, which is something that should never happened at an aid distribution. And you know, this is the do no harm approach for us, as holy as it can be. But what needs to happen now is two things. One, and that's by the way, the role that we are trying to take here. We're trying to bring everyone together, all the different actors, the GHF, the UN, the NGOs, which again we always hear about the UN, but there are hundreds of NGOs I spoke about World Central Kitchen, but there are many others that are operating the idf, specifically Kogatunit, who is coordinating that? The Gulf countries, the donor countries. Everyone needs to come together and we need to provide aid from multiple locations and multiple sources and multiple methodologies because that's the only thing that could work to address this acute crisis. We also need to remember that severe malnutrition that we are seeing in some areas of Gaza, especially in the north. There's a need for medical intervention. You need these nutritional supplements, some case medical care. So people talk about the food, but it's not just a food crisis. The crisis is on multiple level. And what we are trying to do here is not just support the facilitation of the food, but we are also supporting doctors and nurses that are coming from other countries into Gaza. We are supporting water desalination systems with another partner to provide access to clean water. We're supporting some partners that are operating field hospitals to support the people who have been severely malnutritioned. So I'll share one story, Dan, that kind of helped, you know, pretty early in the World war, but this is a good example. Pretty early in the war there was an organization that we worked with in Ukraine and South Sudan and they wanted to operate a field hospital in Gaza. Now we all heard that there was a lot of active fighting in the big government hospitals. So we, Israel and of course the humanitarian community needed field hospitals to support the people because they didn't have access to medical care. Now in order to build a hospital you need to bring a lot of items that are considered by Israel, dual use items. Most obvious example is an oxygen concentrator. You know, oxygen concentrator, very basic in every medical facility. But in the wrong hands it could use for explosives. So how do you Actually solve that. How do you allow these things to go into Gaza? Because if it falls in the wrong hands, we are in trouble and people could get killed. The only way to solve it is there's no rocket sciences. You sit in the same room, you build trust, you deconflict the area. Deconflict means you find an area that is safe. According to the idf. You monitor and you scan the things before they come in. And that's how you can get things done. And this field hospital is actually now the largest field hospital in Gaza that has treated tens of thousands of people because we were able to reach this middle ground. From my perspective, what works is that when we are working quietly, we try to tone down the noise on all sides, by the way here, and really try to focus on solution oriented to a very acute criteria, crisis. Because Gaza is like nowhere else.
Dan Senor
What do you mean?
Yotam Pulitzer
Gaza is like nowhere else where you have the civilian population and the active fighting in the same condensed area. It doesn't exist anywhere else in the world.
Dan Senor
Okay. Was Israel Aid ever considered as the operator before the GHF solution was introduced?
Yotam Pulitzer
Look, I think our position is not we can't be boots on the ground in Gaza as an organization called Israel maybe someday.
Dan Senor
Meaning because Israel is in your name.
Yotam Pulitzer
Because Israel is in our name. We're registered in Israel. We don't want to risk anyone. Not from our team and not from people who work with us. And that's why I also kept in this conversation all of our partners on the ground. When we work with more than 10 different organizations that are all vetted by the IDF. I kept them quietly because we don't want to put anyone's lives at risk. So a lot of what we're doing right now, now is serving as a logistical hub. So if an organization wants to bring medicine into Gaza, we will buy this medicine in Israel and we'll help deliver it to the crossing again with the approval and the coordination from the idf, and they will pick it up from the crossing and bring it to the field hospital. And we're seeing now maybe because the crisis has reached sort of a new low, we're seeing a lot of people joining our effort, which is very heartening, including a lot of people in the Jewish communities, from federations to synagogues to.
Dan Senor
Organization that I think, think was in the Diaspora.
Yotam Pulitzer
In the Diaspora and in Israel too. In Israel too, we see hospitals, we see professional people, I think, want to help more now. They want to make sure that the aid actually reaches the people.
Dan Senor
Is there any solution to separating Hamas from the civilian population, at least when it comes to getting aid to the civilian population. I mean, one would think, okay, so let's just focus on this problem that's unique to Gaza and try to solve it. Or is it the only one of its kind? Because it's impossible to solve and so that's why it persists. It's impossible to solve.
Yotam Pulitzer
I don't think there's a perfect solution, Dan, but I think when you are vet the people that you work with on the ground, when you vet the partners that you work with.
Dan Senor
When you say vet the partners, what do you mean by that? Because we are hearing constantly reporting about how some of these partners had Hamas embedded in them or they were embedded in Hamas and they had employees that were part of Hamas. So many of these partners were compromised. A, is that your experience too? Do you share that same view? And B, is that what you mean by vetting the partners?
Yotam Pulitzer
What I mean by vetting the partners, and that's not something that we as an NGO is qualified to do. But the state of Israel is doing that. There are registrations, there are coordination between Israel and the humanitarian organization and they are checking their affiliations, they're checking their operations, they are monitoring and they're scanning everything that comes in through the crossing. That's what I mean by vetting. We are only working with partner that has the full approval to operate by the idf. And we have seen this time and time again during the war, way before the GHF or the current crisis.
Dan Senor
Jotam Pulitzer, thank you for this conversation and for everything you're doing. We will provide a link to ISRAD in our show notes. Thank you for doing this.
Yotam Pulitzer
Thank you, Dan. And maybe if I just can end with just one sentence which I think is the key to all of this. This. There has been so much dehumanization on all side in this crisis. That's something that I'm witnessing and this is something psychological more than anything else. I have a message to everyone here, everyone involved. We really need to focus on the most vulnerable and we can do so much more and we're in this for the long term.
Dan Senor
Great. Thank you. Foreign that's our show for today. If you value the Call Me Back podcast and you want to support our mission, please subscribe to our weekly members only show Inside Call Me Back. Inside Call Me Back is where Nadava Yal, Amit Segal and I respond to challenging questions from listeners and have the conversations that typically happen after the cameras stop rolling. Inside Call Me Back will come to you. Every Thursday. If you don't subscribe, don't worry. Our Monday episodes will continue to be publicly available. But to subscribe, please follow the link in the show notes or you can go to ark media.org that's ark media.org call me back is produced and edited by Elon Benatar. Arc Media's executive producer is Adam James Levin Aretti. Sound and video editing by Martin Juergo and Marianga Les Burglary. Our director of operations is Maya Rockoff. Research by Gabe Silverstein. Our music was composed by Yuval Semo. Until next time, I'm your host, Dan Senor.
Call Me Back - Episode Summary: "What Went Wrong with Humanitarian Aid?" with Yotam Pulitzer
Released on August 4, 2025 by Ark Media
In this episode of "Call Me Back," host Dan Senor engages in a profound discussion with Yotam Pulitzer, the Global CEO of ISRA Aid, Israel’s largest humanitarian organization. The conversation delves into the complexities and challenges of delivering humanitarian aid in conflict zones, with a particular focus on the ongoing crisis in Gaza following the events of October 7th.
Yotam Pulitzer introduces himself and outlines the mission of ISRA Aid. Highlighting his extensive experience in international humanitarian missions, Yotam emphasizes the organization's commitment to long-term recovery and supporting vulnerable communities across twelve countries.
"The goal of Israel was to bring these expertise to the world's most vulnerable communities." (08:47)
Yotam shares his personal journey from growing up in the Galilee to leading relief missions in disaster-stricken areas like Fukushima, Greece during the Syrian civil war, and Kabul during the Taliban takeover. These experiences shaped his understanding of the importance of both immediate aid and long-term community rebuilding.
"Through this terrible tragedy in Syria, we have an opportunity, again, not just to save lives, but also to build bridges and change people's perspective." (12:30)
Before the events of October 7th, ISRA Aid focused on external disaster relief, leveraging Israel's technological and logistical expertise to assist in regions facing crises. Yotam explains that their operations were primarily aimed at providing swift, on-the-ground assistance while fostering collaborative relationships with diverse communities.
The catastrophic attack on October 7th forced ISRA Aid to pivot its operations inward. Yotam recounts the immediate response, highlighting the organization's mobilization to support survivors and refugees within Israel. This marked a significant shift from international to domestic humanitarian efforts.
"We raised about $20 million just for supporting survivors of October 7th." (14:47)
Yotam provides a comprehensive overview of the humanitarian crisis in Gaza, detailing the logistical hurdles and security concerns inherent in delivering aid amidst active conflict. He emphasizes the unique challenges posed by Gaza's dense population and the presence of multiple armed groups.
"Gaza is like nowhere else where you have the civilian population and the active fighting in the same condensed area." (38:22)
The discussion shifts to the formation of the Gaza Humanitarian Foundation (GHF) in April 2024, aimed at facilitating aid delivery directly to civilians while attempting to bypass Hamas-controlled areas. Yotam critiques the GHF's approach, noting its initial operational failures and limited geographic coverage.
"The idea was to deliver aid directly to the people, not with big convoys, but directly food packages per person." (32:23)
Yotam details the shortcomings of the GHF, including inadequate coverage of northern Gaza, persistence of aid looting for commercial gain, and the inability to fully separate humanitarian efforts from militant influences. He underscores the resulting inefficiencies and the suffering endured by civilians.
"The system doesn't work as it should be." (34:18)
In response to the failures of previous aid mechanisms, Yotam outlines ISRA Aid’s strategic approach to improving aid distribution in Gaza. This includes establishing a parallel mechanism to the GHF, enhancing coordination among international and local NGOs, and implementing community-based distribution methods to ensure aid reaches the most vulnerable.
"We need aid from multiple locations and multiple sources and multiple methodologies because that's the only thing that could work." (35:13)
A critical theme in the conversation is the delicate balance between ensuring aid does not bolster militant groups like Hamas and meeting the urgent needs of Gaza’s civilian population. Yotam discusses the rigorous vetting processes and collaboration with Israeli authorities to mitigate risks while maintaining humanitarian integrity.
"We are only working with partners that have the full approval to operate by the IDF." (40:22)
Yotam concludes by stressing the importance of maintaining humanitarian focus amidst dehumanization on all sides of the conflict. He calls for sustained, long-term support and collaboration to address the multifaceted crisis in Gaza.
"We really need to focus on the most vulnerable and we can do so much more and we're in this for the long term." (41:30)
Yotam Pulitzer: "The goal of Israel was to bring these expertise to the world's most vulnerable communities." (08:47)
Yotam Pulitzer: "We need aid from multiple locations and multiple sources and multiple methodologies because that's the only thing that could work." (35:13)
Yotam Pulitzer: "We are only working with partners that have the full approval to operate by the IDF." (40:22)
Yotam Pulitzer: "We really need to focus on the most vulnerable and we can do so much more and we're in this for the long term." (41:30)
This episode offers a nuanced exploration of the challenges in humanitarian aid delivery within conflict zones, highlighting the imperative of strategic coordination and the complexities of operating in environments where security and humanitarian needs intersect. Yotam Pulitzer's insights shed light on both the operational hurdles and the moral imperatives driving organizations like ISRA Aid in their mission to support the vulnerable amidst ongoing turmoil.