What does it mean to be a steward of a century-old sheet metal shop?

Luigi “Lou” Sposito, Owner and President of A.G. Miller in Springfield, MA, joins Sunny Han to talk about legacy, data, and the next generation of fabrication.

Lou shares why he sees himself not as an owner, but as a caretaker of a long-standing manufacturing business built on people, relationships, and precision. He explains how documenting tribal knowledge, adopting automation, and using modern software like Fulcrum can help small shops evolve without losing what makes them unique.

In this episode:

→ Defining stewardship and leadership in manufacturing

→ Turning shop-floor know-how into measurable data

→ Balancing tradition with automation and robotics

→ Building culture through empathy and accountability

→ Managing generational change in fabrication

About the Guest:

Luigi (Lou) Sposito — Owner & President, A.G. Miller, a full-service sheet metal manufacturer providing cutting, bending, welding, powder coating, painting, silk screening, and plating.

agmiller.com | Lou@agmiller.com

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Learn more: fulcrumpro.com

#Manufacturing #SheetMetal #Fabrication