Today I'm joined by Matt Leone, CEO of DriveCentric.

Matt breaks down why "tech bloat" is killing dealership margins and how shifting from task management to real-time engagement hubs can stop lead leakage across Sales, F&I, and Service.

We also dive into the future of AI agents and why your next "employee" might actually be a machine-learning model.

This episode is brought to you by:

1. Lotlinx – Meet LotGPT, your AI Inventory Strategist built exclusively for car dealers. It reveals competitive insights, shopper behavior, and pricing dynamics, and even identifies underperforming VDPs with merchandising recommendations to boost conversion without cutting prices. Put LotGPT to work for your dealership today, totally free, @ here.

2. CDG Circles – A digital peer group for top auto dealers. Private dealer chats. Vendor reviews. Real insights — confidential, compliant, no travel required. Join dealers representing 3,000+ rooftops @ here.

3. DriveCentric – DriveCentric puts dealerships in the Fast Lane to the Customer with a modern engagement platform built to move faster, connect teams, and keep every customer moving forward. Visit @ here to learn more

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