Today I’m joined by Josh Potts, CEO of Mac Haik Automotive Group. We dive into how living in his car at 17 sparked his journey into auto retail, his rapid rise to GM at one of Houston’s top dealerships, and how he built a $500M empire by balancing accountability with culture — and so much more.

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Topics:

06:32 Homeless to CEO

09:07 Best culture change strategies

16:22 Balance accountability with culture

20:02 Most effective employee incentives?

30:02 What defines intentional leadership?

33:25 Childhood lessons that shaped success

36:20 Implementing new strategies

48:29 How to Fix underperforming stores?