The managed services market is entering a new phase as MSPs confront rising operational complexity, mounting tool sprawl, margin pressure, and increasing customer demands for automation and efficiency. Platform consolidation, workflow orchestration, and AI-driven operations are reshaping how MSPs scale and compete, while vendors race to position themselves as the operational backbone of modern service providers. ConnectWise CEO Manny Rivelo joins Channelnomics’ Larry Walsh on Changing Channels to discuss the company’s ASIO platform strategy, the evolution of the MSP business model, the role of ecosystem integration, and how automation and data-driven operations are redefining the future of managed services.

Channelnomics: https://channelnomics.com/
LinkedIn: https://bit.ly/2NC6Vli
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About Larry Walsh:

LinkedIn: https://www.linkedin.com/in/lmwalsh2112/

About Manny Rivelo

LinkedIn: https://www.linkedin.com/in/mannyrivelo/

About ConnectWise

LinkedIn: www.connectwise.com

Changing Channels is a production of Channelnomics, a brand of 2112 Enterprises LLC

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