Podcast
Chris Cotton Weekly Blitz
Hosted by Chris Cotton · EN
Weekly inspiration from automotive service business coach Chris Cotton from AutoFix - Auto Shop Coaching. www.autoshopcoaching.com Run Your Shop. Don't Let It Run You.
33episodes
Episodes
Newest firstAll episodes
Technology Isn’t the Problem - Lazy Leadership Is [E260]
2d ago00:15:14Tap to summarizeEpisode OverviewTechnology is moving fast in the automotive repair industry — and that’s not a bad thing.AI phone systems, automation tools, communication platforms, and workflow integrations all have the potential to improve efficiency, scalability, and customer experience.But here’s the hard truth discussed in this episode:Bad implementation creates bad customer experiences.Coach Chris Cotton shares recent experiences hearing AI answering systems from competing shops that sounded robotic, disconnected, confusing, and trust-breaking. The issue wasn’t the technology itself — it was the lack of leadership oversight behind it.This episode challenges shop owners to stop blindly automating customer interactions without personally auditing the experience their customers are actually receiving.Key Topics DiscussedTechnology Is Not the EnemyChris makes it clear:He loves technology and innovation in the industry.Modern tools can improve:Workflow efficiencySchedulingCRM follow-upCustomer communicationCapacity managementShop productivityMarketing effectivenessBut technology should enhance leadership — not replace it.“Technology amplifies leadership. It does not replace it.”The Danger of Poor AI Phone SystemsMany shop owners are implementing AI answering systems to help with:Staffing shortagesOverloaded advisorsMissed callsOperational pressureBut if the system sounds:ColdRoboticConfusingSlowUntrustworthyIt can quietly damage:Customer confidenceAppointment conversionFirst impressionsLong-term retentionBrand reputationMost customers won’t complain.They’ll simply call another shop.Memorable Quotes From This Episode“Answering the phone is not the objective. Creating trust is.”“Too many owners are trying to automate chaos instead of fixing chaos.”“Customers don’t announce lost trust. They just call someone else.”“Convenience cannot come at the expense of customer confidence.”“Good technology still requires leadership oversight.”“The market is becoming less forgiving of sloppy execution.”The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Transcribe →
Diesel Shops Should Be Printing Money… So Why Aren’t You? [E259]
1w ago00:08:32Tap to summarize“Volume without margin is just organized chaos.”“If your ARO doesn’t reflect the work, your process is broken.”“Busy is not a business model.”“Diesel shops don’t lack opportunity—they lack execution.”“If your pricing doesn’t match your capability, that’s a decision.”“Throughput—not car count—is what drives profit.”“Fleet work should support your business, not control it.”“You’re not running a schedule—you’re reacting to it.”In this episode of The Weekly Blitz, Coach Chris Cotton breaks down why diesel repair shops should be outperforming general repair shops—and why many aren’t.From underperforming ARO and mismanaged fleet accounts to scheduling inefficiencies and weak marketing strategies, this episode uncovers the operational and leadership gaps holding diesel shop owners back.Chris shares practical strategies to improve profitability, increase efficiency, and fully leverage the built-in advantages of diesel specialization.Diesel shops have a built-in advantage—higher ticket potential, specialized expertise, and strong demand.So why are so many still struggling with profitability?In this episode, Coach Chris Cotton breaks down the operational, pricing, scheduling, and marketing mistakes that are holding diesel shop owners back—and what to do about it.If your shop is busy but not producing the results it should, this episode will challenge how you’re thinking and give you clear actions to take.The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Transcribe →
When Business Gets Personal: Leading Through Menopause and Marriage in the Shop [E258]
2w ago00:48:28Tap to summarizeObjective: Elevate the conversation beyond the topic.Questions (open discussion):“What does this season teach us about leadership?”“How does going through something like this change how you lead your team?”“What would you say to shop owners who are currently struggling in silence?”Core Message:Leadership isn’t tested when things are easyEmotional intelligence is a performance multiplierStrong businesses are built by leaders who can adapt under pressureHave a real conversation with your spouse—ask, don’t assumeIdentify 1–2 pressure points in your communicationClarify roles inside the shop to reduce frictionTrack KPIs weekly to remove emotional decision-makingBuild margin into your schedule—everything doesn’t need to be urgentFacebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Transcribe →
Skinny Spending: The Leadership Discipline That Saves Your Shop [E257]
3w ago00:15:02Tap to summarizeQuotes“Capacity doesn’t create demand—demand earns capacity.”“Hope is not a hiring strategy.”“Keeping people you don’t have work for isn’t kindness—it’s avoidance.”“Skinny spending is discipline, not fear.”“Your business can’t breathe if you suffocate it with payroll.”“Car count problems are usually process problems.”“You don’t learn leadership when things go right.”“Volume inconsistency exposes operational weakness.”In this episode, Coach Chris Cotton breaks down a real-world leadership moment from Firestone of Durango—over-hiring ahead of demand, navigating a sudden drop in car count, and making tough payroll decisions. Learn how to stay lean, improve operational discipline, and respond like a true leader when business shifts.Are you carrying too much payroll in your shop?In this episode of The Weekly Blitz, Coach Chris Cotton shares a real situation from Firestone of Durango—what happened when hiring ahead of demand backfired, and how leadership decisions made the difference.If your car count is inconsistent, your payroll is high, or you're feeling pressure… this episode is for you.The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Transcribe →
Your Crew Isn’t the Problem - You Are [E256]
May 400:10:44Tap to summarizeIn this episode, Coach Chris Cotton breaks down the hard truth most shop owners avoid: your team’s performance is a direct reflection of your leadership.Using the Toyota/GM production story as a foundation, Chris explains why the same employees can produce drastically different results under different leadership environments—and what that means for your shop.You’ll learn:Why blaming your team keeps you stuckHow leadership systems drive shop performanceThe real reason culture feels brokenWhat to fix immediately to improve productivity and accountabilityThink your team is the problem? Think again.In this episode, we dive into a powerful real-world example that proves performance is driven by leadership—not personnel. If your shop is struggling with low productivity, weak culture, or inconsistent results, this episode will challenge everything you believe about your team.This is a direct, no-excuses conversation about ownership, accountability, and what it really takes to build a high-performing shop.PULL QUOTES“Your crew is a mirror of your leadership—whether you like it or not.”“Same people, different leader, completely different results.”“You don’t have a people problem—you have a leadership ceiling.”“A-players don’t stay in B-level environments.”“More cars into a broken system just creates more chaos.”“What you tolerate becomes your culture.”“Your shop performs exactly how it’s led.”“Comfortable leaders build struggling shops.”The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comhttps://automotiverepairpodcastnetwork.comGet our listening APP HERE.940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Transcribe →
You’re Not Building a Business—You’re Delaying Your Life [E255]
Apr 2700:14:50Tap to summarizeIn this episode, Coach Chris Cotton breaks down key principles from Die With Zero and applies them directly to independent auto repair shop ownership.You’ll learn:Why most shop owners delay life too longHow business growth can become a trapThe importance of memory dividends vs. financial accumulationHow to align your shop operations with your life goalsTactical steps to start reclaiming your timeAre you building a business… or postponing your life?Inspired by Die With Zero, this episode challenges shop owners to rethink how they use time, money, and leadership. Coach Chris Cotton breaks down how delayed living, poor structure, and reactive operations keep owners stuck—and what to do about it.This is a must-listen if you want your shop to support your life—not replace it.Most shop owners think they’re building freedom—but they’re actually building a trap.In this episode, Coach Chris Cotton breaks down powerful lessons from Die With Zero and shows how they apply directly to auto repair shop ownership.If you’re stuck working too much, delaying life, or waiting for “someday”… this episode will challenge your thinking.🔧 Topics Covered:Shop owner burnoutBusiness vs. life alignmentMemory dividendsOperational independenceLeadership growthYou’re not building a business—you’re delaying your life.”“If your shop can’t run without you, it owns you.”“Money unused at the wrong time in life is wasted opportunity.”“Capacity ceilings are leadership ceilings—and lifestyle ceilings.”“Most shop owners don’t have a money problem—they have a life design problem.”“If it’s not scheduled, it’s not real.”“The goal isn’t to die rich. It’s to live fully.”Make sure to support the companies that support this podcast.A big thank you to our sponsor, Shop Marketing Pros. If you’re serious about growing your shop with consistent, strategy-driven marketing that actually works in the automotive industry, they’re the team to trust. You can learn more and get connected with them at:https://shopmarketingpros.comAnd don’t forget, The Weekly Blitz is proud to be part of the Automotive Repair Podcast Network—bringing you some of the best voices and insights in the automotive industry.https://automotiverepairpodcastnetwork.com/We appreciate you listening, supporting our partners, and being part of a community that’s committed to raising the standard.The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Transcribe →
Why Your Shop Feels Chaotic (And How to Install Control Fast) [E254]
Apr 2000:09:13Tap to summarize💬 PULL QUOTES“You’re not busy—you’re out of control.”“Chaos is a system failure, not a workload problem.”“Structure creates freedom.”“If everything is urgent, nothing is under control.”“Clarity eliminates chaos.”“If you are the system, you are the bottleneck.”“Visibility creates control.”“Busy and controlled is possible. Busy and chaotic is optional.”“You don’t need less work—you need better structure.”“Stop reacting. Start designing.”📝 SHOW NOTESIn this episode, Coach Chris Cotton breaks down why so many auto repair shops feel chaotic—and how to fix it.From daily rhythm and workflow structure to leadership bottlenecks and team clarity, this episode gives shop owners a practical roadmap to install control and eliminate operational stress.📄 EPISODE DESCRIPTIONIf your shop feels overwhelming, unpredictable, and constantly reactive… this episode is for you.Coach Chris Cotton explains why chaos isn’t caused by being busy—it’s caused by lack of structure.Learn how to implement simple systems, create daily rhythm, and take back control of your business.📺 YOUTUBE DESCRIPTIONFeeling overwhelmed in your shop?It’s not because you’re busy—it’s because you lack control.In this episode, Coach Chris Cotton shows you how to eliminate chaos and install structure fast.🔧 Learn:Why chaos happens in shopsHow to create daily operational rhythmWhere leadership bottlenecks formHow to build real control👉 Shop Marketing Pros: https://shopmarketingpros.com/👉 Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Subscribe for more leadership-driven shop strategies.The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Transcribe →
Where Your AUTO SHOP Profits ARE Leaking (And How to Fix It Fast) [E253]
Apr 1300:16:49Tap to summarize“Profit doesn’t disappear—it leaks.”“You don’t need more cars. You need fewer leaks.”“Underpricing is working for free—you just don’t see it.”“You can’t sell what you don’t inspect.”“Productivity solves more problems than hiring.”“Most sales problems are process problems.”“Discounting is emotional—profit is strategic.”“Busy doesn’t mean profitable.”“Tight systems win in a tight market.”“Stop chasing more. Start protecting what you have.”In this episode, Coach Chris Cotton breaks down the most common profit leaks inside auto repair shops—and how to fix them quickly.From pricing and inspections to productivity and advisor performance, this episode delivers practical strategies to help shop owners stop losing money and start maximizing the work they’re already doing.If your shop is busy but not profitable, you don’t have a revenue problem—you have a profit leak.In this episode, Coach Chris Cotton exposes the most common areas where shops lose money and gives you actionable steps to fix them fast.Stop chasing more cars and start capturing the profit already inside your business.Where is your profit actually going?In this episode, Coach Chris Cotton reveals the hidden profit leaks inside auto repair shops—and how to fix them immediately.🔧 Learn:The biggest pricing mistakes shop owners makeWhy inspections drive AROHow productivity impacts profitabilityWhere advisor process breaks down👉 Shop Marketing Pros: https://shopmarketingpros.com/👉 Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Subscribe for real-world shop leadership strategies.The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Transcribe →
You Don’t Own a Shop — You Own a Profit Engine [E252]
Apr 600:12:50Tap to summarize“You don’t run a shop—you run a system that either produces profit or chaos.”“Auto repair is the input. Profit is the output.”“If your numbers aren’t clear, your leadership isn’t either.”“You don’t fix profit by getting busier—you fix it by getting better.”“If you are the system, you are the bottleneck.”“Capacity problems are usually leadership problems.”“Systems create predictability. Predictability creates profit.”“The industry is shifting from fixing cars to running businesses.”“You either have a machine—or a stressful job.”“Leadership evolution always precedes business growth.”In this episode, Coach Chris Cotton challenges shop owners to rethink their entire business model. You don’t run an auto repair shop—you run a profit engine fueled by auto repair.Chris breaks down the key drivers of profitability, exposes common system failures, and outlines how leadership, process, and measurement must align to create consistent results.If you’re tired of chaos, inconsistent profits, and feeling stuck—this episode will give you the clarity and direction to start building a real business.Are you running a shop… or are you running a machine?In this episode of The Weekly Blitz, Coach Chris Cotton breaks down one of the most important mindset shifts in the auto repair industry: your shop is not the product—profit is.Learn how to identify the key drivers of your business, eliminate profit leaks, build systems that scale, and step into the leadership role required to grow beyond survival mode.If you’re ready to stop reacting and start operating with intention, this episode is for you.The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Transcribe →
Radical Ownership in the Auto Repair Shop [E251]
Mar 3000:07:38Tap to summarize📌 Show NotesEpisode 251 – Radical Ownership in the Auto Repair ShopIn this episode, Coach Chris Cotton breaks down the concept of radical ownership and how it transforms culture, accountability, and performance in independent repair shops.Topics Covered:The difference between blame and ownershipApplying Extreme Ownership principles to shop operationsSystems vs individualsOwnership and scalabilityTactical steps to build a culture of accountabilitySponsor:Shop Marketing Pros – Helping independent repair shops build predictable growth.When something goes wrong in your shop… who owns it?In Episode 251 of The Weekly Blitz, Coach Chris Cotton dives into radical ownership and how embracing full responsibility transforms leadership, culture, and performance inside an auto repair shop.Blame limits growth.Ownership unlocks it.If you’re serious about building a high-performance team and scalable business, this episode is a must-listen.The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Transcribe →