In this episode, Chetna explains how new automation strategies are evolving not only productivity, but the role of the CIO. Chetna emphasizes the importance of data quality and security when scaling a fast-growing company, as well as transparency and partnership in vendor relationships.

About the Guest:
Chetna is an award winning CIO, board member, and VC advisor with over 25 years of experience working in the Fortune 100 and serving as a 3X CIO for hyper-growth SaaS businesses. Chetna currently serves as CIO of Webflow, a hyper-growth Website Experience Platform SaaS company. Previously, she served as CDIO at Amplitude and ZoomInfo.

Chetna is an advisor to prominent VC firms including Sequoia Capital, Accel, Ridge Ventures, and Mayfield and serves on the Customer Advisory Board (CAB) at Veza and, Productiv and was formerly at Snowflake and Google Cloud Platform CAB. She served on the Tech Committee with Carlyle and Thoma Bravo, and on the Advisory Board of Ninja Focus and Women & AI.

She was a finalist and nominee for the Bay Area ORBIE, CIO award, a finalist for “2019 Markie’s Cultivator Award for Best Lead Management Program,” a recipient of the Delta Dental Women in Business Stevie Award of Excellence in Healthcare Transformation, and a Boeing Spirit of Excellence Award recipient. Outside of work, she enjoys traveling, hiking, and skiing and has a passion for exploring different cultures.

Timestamps:
01:41 - About Chetna
04:53 - Automation as a starting point
07:16 - Employee productivity and the CIO
11:25 - Discovering new AI tools
13:44 - Evolving revenue systems
22:47 - How will the CIO role evolve?
28:37 - Lightning round

Guest Highlight:
“ AI has really taken productivity at a whole different level now. It has really helped us drive the pace in productivity we couldn't have fathomed before the event of the content generation. It's not just content generation anymore. It's way beyond that. The velocity at which we are innovating on the product is huge.”

Get Connected:

Hungry for more tech talk? Check out past episodes at ciopod.com:

Ep 62 - Running IT Like a Growth Engine
Ep 61 - What Manufacturing Can Teach You About Scaling Enterprise AI
Ep 60 - Why the Smartest CIOs Are Becoming Business Strategists

Learn more about Caspian Studios: caspianstudios.com

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How AI is Expanding the CIO Role with Chetna Mahajan of Webflow