
McDonald's new AI ordering system ArchIQ is already getting tested in five US drive-thrus -- yeah after ditching the old IBM bot that kept screwing up orders they hooked up with Google Cloud to roll out this voice assistant that supposedly nails 90% of transactions with zero human help, pings managers on the fly, and sends orders straight to the kitchen while the real employees get "freed up" for window chats. Franchisees are hyped it cuts the chaos during peak hours but everyone else knows it's just another step toward replacing the kid taking your order with a glitchy chatbot that still can't handle accents or "no pickles" without a meltdown.
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