Introducing: The Final Hours with Sarah Turney and Kourtney Nichole from Crime House

Summary

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Podcast Summary: Clues with Morgan Absher and Kaelyn Moore

Episode: Introducing: The Final Hours with Sarah Turney and Courtney Nicole
Date: February 25, 2026
Focus: In-depth feature of "The Final Hours" and its debut episode, which investigates the 2006 disappearance of Jennifer Kesse.

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Overview of the Episode

This episode of Clues serves as a double introduction:

• Hosts Morgan Absher and Kaelyn Moore introduce listeners to "The Final Hours," a new Crime House original podcast hosted by Sarah Turney and Courtney Nicole.
• The debut episode of "The Final Hours" is played in full, with Sarah and Courtney dissecting the final moments before Jennifer Kesse vanished, highlighting the critical—but often overlooked—details that can shape a criminal investigation.
• The podcast focuses on "micro-analyzing" the final hours before disappearances, drawing from the hosts' own lived experiences with crime and advocacy.

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Key Discussion Points & Insights

1. The Philosophy Behind "The Final Hours"

• Victim Advocacy and Personal Connection:
  Both Sarah Turney (whose own sister disappeared) and Courtney Nicole (whose family was affected by crime) emphasize their drive to explore cases empathetically and thoroughly.

  "[...] the truth often lives in the smallest details. [...] After my sister disappeared, I learned how those final hours, the last conversations, the last decisions can haunt families forever."
  – Sarah Turney (00:01)

• Focus on Last Moments:
  The show's premise hinges on the belief that the most crucial answers often exist not in what happened after someone vanishes, but in the overlooked routine moments before.

  "Each episode of the Final Hours examines the moments just before a person disappears [...] Every disappearance has a moment when everything still feels normal. [...] Until it doesn't."
  – Kaylin (Host of Clues, 00:53)

2. The Case of Jennifer Kesse

Background and Timeline

• Jennifer Kesse, 24, disappeared in Orlando, FL on January 24, 2006, after returning from a vacation with her boyfriend.
• Known for her meticulous attention to personal safety and independence, Jennifer was living alone in a newly built, but not entirely finished, condo complex that saw frequent comings and goings of construction workers.

The Timeline (Key Moments)

• Morning of Disappearance (Jan 24, 2006):
  Jennifer follows her usual routine—shower, makeup, selecting work clothes (16:29–17:41). She collects her friend's phone to mail back, grabs her bag, and leaves for work.

  "Jennifer lays out a few different outfits on her bed and chooses one for work. Then she turns on the shower and hops in, going through that same autopilot routine we all do afterward...[...] She tosses her damp towel on the bed."
  – Sarah Turney (16:29)

• Deviation Noted:
  "It's stories exactly like Jennifer's that really make us realize that you're never guaranteed any moment in life."
  – Courtney Nicole (17:41)

• Immediate Aftermath:
  Jennifer fails to call her boyfriend Rob at the usual time (18:56). Both boyfriend and coworkers grow concerned quickly; Jennifer's family rushes to her apartment after being contacted by her employer (19:52).
  Her apartment is found neat and undisturbed—her bag, keys, and car are all missing, leading to initial confusion and delayed police action (20:16–21:25).

3. Investigation and Early Missteps

• Police Response:
  Law enforcement initially downplays the seriousness, influenced by the knowledge of a disagreement between Jennifer and Rob the night before. They speculate she left voluntarily, losing precious investigative time (21:09–22:27).

• Family's Immediate Action:
  The Kesses begin their own investigation—questioning construction workers and distributing flyers—while urging police to act more quickly.

4. Key Evidence & Theories

Vehicle and Surveillance Video

• Jennifer's Chevrolet Malibu found abandoned at a nearby complex two days later. Security video captures a short man in a light-colored uniform leaving the car (03:18, 26:46). However, footage only cycles every few seconds, always obscuring the individual's face due to a gate post, even after NASA attempts to enhance it (26:46–28:08).

  "Because of that, the driver's face, the suspect's face is always blurred or blocked by the fence..."
  – Courtney Nicole (03:18) "They turned to NASA to see if they could improve the quality of the video. But as it turns out, this is a problem even NASA can't solve."
  – Sarah Turney (26:46)

• Possible Struggle:
  Palm prints and possible drag marks on the car hood suggest a struggle. Her personal belongings (phone, briefcase) never recovered (24:28).

Construction Workers as Suspects

• The complex was under construction, with unvetted laborers moving freely. Reports of women being harassed, stalked, or finding evidence of unauthorized entry increase suspicion (32:43).

  "Police hear a few more... unsettling details, like the fact that many of the workers slept in the unoccupied condos overnight after their shifts [...] women said they were harassed..."
  – Courtney Nicole (32:43)

• Possible Human Trafficking Angle:
  Given the context and lack of evidence, abduction for human trafficking is discussed, though it's left an open question.

The "Chino" Lead

• A maintenance worker named Chino (w/ keys to all units, prior suspicion) becomes a focus, but is ruled out due to height and polygraph results (37:24–38:59).

5. Failures and the Family’s Fight for Answers

• Lack of Police Progress & Lawsuit:
  By the mid-2010s, the case stagnates. The Kesses file a lawsuit to access all police files, becoming the first Americans to successfully do so in a still-open case, but only after paying over $18,000 (39:24–41:02).

  "I was stunned when we found out they were the first to sue for these documents and win..."
  – Sarah Turney (41:02)

• Effect of Access to Files:
  Relatives found crucial, previously ignored leads—including a tip about carpet disposed of in a nearby lake (43:11–43:34).

• On Family Involvement:

  "It helps the case, too. Like when I got my sister's case file for the first time...it sparked new memories..."
  – Sarah Turney (42:40)

6. Critical Reflections on Law Enforcement and Forensics

• Delay in Classifying as Missing Person/Cold Case:
  The family's appeals to include Jennifer's case in cold case programs were resisted by Orlando PD, stymieing progress and resource allocation (38:59).

• Technological Advances:
  The narrative ends on optimism for modern DNA testing and genetic genealogy (45:08), bolstered by previously untested DNA in Jennifer's file (43:50).

  "Nowadays we have things like genetic genealogy, which can link DNA profiles to potential relatives or suspects through public databases..."
  – Courtney Nicole (45:08)

7. Human Toll and Legacy

• The persistence of the Kesse family is highlighted as both inspirational and a criticism of the system's inertia.
• Jennifer’s routine, aspirations, relationships, and careful nature are revisited to humanize her—the "wet towel on the bed" becomes a symbol of interrupted normalcy, eliciting empathy for listeners (18:29).
• The final segment summarizes Jennifer's details and how listeners can help (47:04–47:50).

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Notable Quotes & Memorable Moments

• On Revisiting Last Conversations:
  "You always imagine the last time you see somebody that you’re going to have these amazing words of affirmation...and that's just not reality...you just never want to have that be the last thing you say to someone."
  – Sarah Turney (11:51)

• On Reporting Missing Persons:
  "There's actually no legal requirement that says you have to wait 24 to 48 hours to file a missing persons report. If you think something is wrong, it probably is. And speak with police immediately. Don't wait."
  – Courtney Nicole (22:03)

• On Surveillance Footage:
  "Because of that, the driver's face, the suspect's face is always blurred or blocked by the fence."
  – Courtney Nicole (03:18)

• On Regret and Reflection:
  "I know from firsthand experience that you go back and you think about those last moments and you overanalyze and ... you always wish that you did more, you said more, and especially loved them more."
  – Sarah Turney (12:13)

• On Family’s Fight for Answers:
  "Let the family look at it. It's just another pair of eyes. I mean, usually multiple pairs of eyes from someone who knew this person best."
  – Sarah Turney (40:43)

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Timeline & Timestamps of Important Segments

| Timestamp | Segment | |-----------|----------------------------------------------------------------| | 00:01 | Sarah & Courtney introduce themselves and "The Final Hours" | | 00:53 | Kaylin (from Clues) introduces Jennifer Kesse’s case preview | | 02:42 | Start of "The Final Hours"—Jennifer Kesse timeline begins | | 07:21 | In-depth background on Jennifer’s life and routines | | 11:32 | Discussion of Jennifer & Rob’s last phone call | | 16:29 | Detailed recap of Jennifer’s morning routine | | 19:52 | Family rushes to Jennifer’s apartment after concern | | 21:25 | Police’s initial dismissive attitude | | 24:12 | Car is found, evidence details emerge | | 26:46 | Surveillance video described, NASA attempts enhancement | | 32:43 | Issues at condo complex: construction workers, possible threats| | 34:43 | Human trafficking theory introduced | | 37:24 | Focus shifts to suspect Chino and subsequent dead ends | | 39:24 | Family sues for case files, discovers investigative neglect | | 43:11 | Discovery about rolled up carpet tip and missed lead | | 43:50 | News of untested DNA found in case file | | 45:08 | Advances in forensic technology and genetic genealogy | | 47:04 | Recap of Jennifer’s physical details and plea for tips |

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Closing Thoughts

"The Final Hours" distinguishes itself by giving voice to the lived experience of victim families, anchoring each discussion in both empathy and factual rigor. The Jennifer Kesse case, as presented, is not just a chronicle of procedural missteps—it's a meditation on the haunting weight of small details, the devastation of uncertainty, and the enduring need for community advocacy.

If you have any information on Jennifer Kesse, listeners are urged to contact the Find Jennifer Kesse Facebook page or their local FBI office.

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Transcript

[Sarah Turney]

When someone goes missing, the headlines focus on what happened, but the truth often lives in the smallest details. I'm Sarah Turney. After my sister disappeared, I learned how those final hours, the last conversations, the last decisions can haunt families forever.

[Courtney Nicole]

And I'm Courtney Nicole. After seeing crime impact my own family, I've learned how overlooked moments, missed red flag flags, and unanswered questions can change everything.

[Sarah Turney]

Together, we're bringing those lived experiences into the work. This is the Final Hours, A Crime House Original powered by Pave Studios. A podcast that puts the moments before a disappearance under a microscope.

[Courtney Nicole]

Listen to and follow the Final Hours wherever you get your podcasts. New episodes every Monday.

[Kaylin]

Hey Cluminati, it's Kaylin. We're taking a short break this week, but we didn't want to leave you without something to listen to and I'm so excited to share something special that I know you're going to love. If you're especially drawn to our missing person segments on clues, then you need to check out the new Crime House original, the Final Hours, hosted by Sarah Turney and Courtney Nicole. You might already know Sarah from her podcast Voices for Justice. She actually produced a long form podcast on the disappearance of Maura Murray, so. So shout out Sarah. And you might know Courtney from her popular true crime Instagram account, Crime with Court. With Sarah having lived through the pain of her sister's disappearance and Courtney having seen firsthand how crime can impact a family, they bring powerful lived experience to every case, looking not only at what happened, but also what led up to it. Each episode of the Final Hours examines the moments just before a person disappears. Think the routines, the timelines, and the small details that often get overlooked. Because every disappearance has a moment when everything still feels normal. A text that doesn't raise any concern. A routine that goes unchanged. A door that closes just like it always has. Until it doesn't. The Final Hours puts those moments under a microscope. And we have the first episode for you right here. In it, Sarah and Courtney examine the 2006 disappearance of Jennifer Kessie, who vanished on her way to work, leaving behind a mystery that still haunts investigators today. I mean, I personally have not been able to stop thinking about this case since I first heard about it. If you like what you hear, be sure to follow the Final Hours on Apple Podcasts, Spotify, Amazon Music, or wherever you listen. New episodes drop every Monday and you can find a link to the show in the episode description.

[Narrator/Ad Host]

This is Crime House.

[Sarah Turney]

You're squinting at a blurry black and white surveillance video it's dated January 24, 2006. The time is 12:59pm it's taken at the Huntington on the Green condominium complex in Orlando, Florida, and shot from a distance. In between the camera and the parking lot are what appear to be two swimming pools. A few seconds later, a car pulls into the fenced in lot beyond those pools. It's a 2004 Chevy Malibu. It stops and nothing happens for the next 32 seconds. Then the driver steps out on foot. They head back in the direction they came.

[Courtney Nicole]

Luckily, another camera gets a closer shot of the driver. A minute later, that person is recorded walking past a gate. They appear to be male with short hair, not very tall, about five three or five five. And they're dressed in a light colored outfit, maybe a uniform of some kind. But there's something frustrating about these videos. They glitch, only catching every two or three seconds of the scene. Because of that, the driver's face, the suspect's face is always blurred or blocked by the fence.

[Sarah Turney]

And because of this seemingly tiny issue, Jennifer Kesse's disappearance is a total mystery. Even today.

[Courtney Nicole]

Every year, over half a million people go missing. And that's just in the United States alone. Most of those stories barely get a headline. Some don't even get a flyer or a tip line. And when cases do get media attention, we usually only get the broad strokes.

[Sarah Turney]

But for those of us who have lived these true crime cases, we know the devil's in the details. It's the tiniest moments that play over and over again in the minds of the victim's family, friends and investigators alike.

[Courtney Nicole]

Why did they leave their dirty clothes on the floor when they always put them away? Why did they add an exclamation point when they never punctuate a text? Who was that plus one they added to that dinner reservation they never showed up to?

[Sarah Turney]

This is the Final Hours A Crime House Original Powered by Pave Studios. I'm Sarah Turney. If you don't know me, I've been an advocate for missing and murdered victims for a long time. After my sister Alyssa Disappeared back in 2001, I dedicated my life to those in similar circumstances by raising awareness and resources for other unsolved cases.

[Courtney Nicole]

And I'm Courtney Nicole, an investigative journalist who became fascinated with true crime after a member of my own family found themselves on the wrong side of the law. It taught me there's always more to a story than what you read in the news. And now I'm dedicated to shining a different perspective on cases and amplifying Stories that haven't gotten enough attention. So every Monday, Sarah and I will be looking at the tiniest details that might not have gotten attention either. Each episode, Sarah will offer insight on what those close to the victim might have been going through. And I'll give more context into the crime scene, the red flags, and the investigation itself.

[Sarah Turney]

We'll be putting the final hours of these cases under a microscope. From the timeline to the clues to the last conversations. We'll be looking for anything that could be hiding in plain sight. Because when it comes to getting justice, there's no such thing as overanalyzing.

[Courtney Nicole]

For our first episode, we're discussing the disappearance of Jennifer Kesse. In January 2006, 24 year old Jennifer had just gotten home from a vacation with her boyfriend and was ready to get back to her routine. On the morning of the 24th, she took a shower, did her hair and makeup, and walked out the door of her new condo expecting another ordinary day. Unfortunately, it was anything but. Hey, Sal.

[Sarah Turney]

Hank, what's going on?

[Courtney Nicole]

We haven't worked a case in years. I just bought my car at Carvana and it was so easy.

[Sarah Turney]

Too easy.

[Courtney Nicole]

Think something's up? You tell me. They got thousands of options, found a

[Sarah Turney]

great car at a great price, and

[Courtney Nicole]

it got delivered the next day. It sounds like Carvana just makes it easy to buy your car, Hank. Yeah, you're right. Case closed. Buy your car today on Carvana. Delivery fees may apply a year from today. What would your dream private practice look like? Would you spend less time chasing claims or only working with clients who value your skill set? What if you had more time for yourself? Alma empowers you to confidently accept insurance backed by an all in one EHR that simplifies scheduling, documentation and day to day practice operations. Your dream practice is closer than you think.

[Sarah Turney]

Learn more about [e-mail] getstarted It's 2006. A new chapter is just beginning for 24 year old Jennifer Kesse. She recently bought her first condo in Orlando, Florida. And while she's had a boyfriend, Rob for about a year now, they aren't quite ready to move in together yet. The relationship's long distance. Rob's three hours away in Fort Lauderdale. Jennifer doesn't love it, but she's embracing it. They see each other on the weekends and during the week. She seems to enjoy her independence. She's got a job. She loves a financial analyst at a timeshare business, which she's crushing by the way. She's gotten two promotions in her first year at the company. That's how she can afford that new luxury condo. And she's got a great group of friends and family that really adores and supports her. Her family's about two hours away in the Tampa Bay area. She and her younger brother Logan are super close. She's got a solid group of girlfriends from her sorority days back at the University of Central Florida. She's popular, a leader, responsible, and not afraid to be assertive or speak her mind. Everything you'd expect from a young, hungry professional who's undoubtedly going places. Most of all, she. She's got a really great head on her shoulders.

[Courtney Nicole]

Yeah. And the one thing that kept coming up about Jennifer was she was super mindful of her own personal safety. The kind of student who would carry pepper spray in her purse while walking across campus. Someone with a you can never be too careful type of attitude. Maybe that's because she heard this story growing up many years back when they lived in New Jersey. Her parents, Drew and Joyce, were held at gunpoint. I don't know too many details about that, but when something like this happens to the people you love, you take your own personal safety a lot more seriously. And that's exactly what Jennifer did. She saw it as a cautionary tale. Now, living alone, not super close to her boyfriend and family, Jennifer was extra aware of her surroundings. Her new condo, the mosaic at Millennia, wasn't in the nicest part of Orlando. Sure, it was a gated community with on site security, but. But it was still in the process of being built when she moved in, which meant a lot of strangers, particularly construction workers, coming and going from the property at all hours of the day. And Jennifer mentioned the uneasiness she felt to her family and her boyfriend Rob on more than one occasion. You know, I think Jennifer did the right thing by expressing her concerns to family and friends.

[Sarah Turney]

Smart.

[Courtney Nicole]

It's very smart. I still do that, you know, 27 years old. But when a woman lives alone, she becomes a target for predators.

[Sarah Turney]

I think that's one of the scariest aspects, is that she did all the right things.

[Courtney Nicole]

Yeah, she. She did everything right. You know, living alone, you do become an easy target. Especially, you know, in Jennifer's case where she's in a condo and it's being, it's newly built, so there's tons of people kind of coming and going, and you can kind of become an easy target. And I feel like that goes for, for any, any woman, you know?

[Sarah Turney]

Yeah, unfortunately. Well, at least Jennifer got a little break from the stress of everyday life in January 2006. On the 19th, she and Rob took a vacation to the Caribbean island of St. Croix. The trip was short. They were gone for less than four days. But it seemed to be exactly what she needed. Meanwhile, Jennifer's brother Logan did a little house sitting that weekend. He and two of his friends, Travis and Matt, went to her condo to hang out. But Travis ended up forgetting his work phone there. He planned to get it from Jennifer once she returned. By the evening of January 22nd, Jennifer and Rob were back in Florida. She spent the night at his place in Fort Lauderdale and then drove straight to work from there on the Monday morning of the 23rd. That night, after leaving her office, Jennifer called her parents to tell them all about St. Croix. Her mother, Joyce said that Jennifer had an excellent time. Joyce said she, quote, was on a cloud. She also spoke to Logan, who asked her to keep an eye out for Travis phone. Jennifer said she saw it and would take it with her the following morning to work so she could mail it back to him since it was easier than making the hour and a half drive to pick it up. But things shifted when Jennifer called Rob around 10pm that night.

[Courtney Nicole]

Apparently they had a bit of a disagreement, which Rob would later freely admit. Coming down from the high of the trip, he said they got into a heated discussion about being long distance. Rob claimed this was a big point of contention in the relationship. The distance made Jennifer feel a little insecure, almost like Rob didn't love her enough to move.

[Sarah Turney]

I feel like these last moments are so hard. You always imagine the last time you see somebody that you're going to have these amazing words of affirmation that you're going to tell them how much you love them. And that's just not reality. You know, sometimes we fight, sometimes we have arguments, and you just never want to have that be the last thing you say to someone.

[Courtney Nicole]

Yeah, yeah.

[Sarah Turney]

And I know from firsthand experience that you go back and you think about those last moments and you overanalyze and, you know, for me, you criticize yourself. You always wish that you did more, you said more, and especially love them more.

[Courtney Nicole]

And the hardest part is you just never know when that moment's gonna happen. And so, you know, those last words are, it's tough.

[Sarah Turney]

Yeah. And the what if? Yeah, absolutely. Like you always think, what if? What if I did something different that could have changed the whole course of this? And when you overanalyze, you go back and you think, you know, were they hinting at something? You try to like, draw any information or Any clues you can out of those last statements.

[Courtney Nicole]

You know, unfortunately, that's the thing with these cases. Sometimes there's zero indication anything is wrong because nothing is. But other times, there are tiny little clues that maybe we didn't notice before, which, you know, which is why investigators always pay really close attention to even the tiniest deviation from someone's routine before their disappearance. Did they pack a bag, search for a new location, text a new friend? Maybe they spoke about a change in plans, a new encounter, an unexpected phone call? Something that might not seem like anything out of the ordinary, but can actually be the key to unlocking it all. I feel like specifically, morning routines. Yeah, I think morning routines are obviously very important for. For many reasons, but it's. It's because it's what people typically stick to. You know, a small little deviation that could. That could mean everything.

[Sarah Turney]

Absolutely. You know, if you know somebody that deeply. Right. Something like they didn't have coffee that morning could make all the difference. You know, like what happened? Why were they thrown off?

[Courtney Nicole]

It's those little, tiny details.

[Sarah Turney]

Absolutely.

[Courtney Nicole]

Unfortunately, we don't know exactly how Jennifer's conversations went that night. We don't know if anything deviated from the norm, and we don't know how they ended either. But we do know that that was the last time any of them got to hear Jennifer's voice.

[Narrator/Ad Host]

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[Sarah Turney]

MasterClass.com/clues It's January 24, 2006. Sometime before 7:30am Jennifer's tan lines are fading. Her bags haven't even been unpacked. Her suitcase sits on the floor of her living room, waiting for that dreaded laundry day. Jennifer lays out a few different outfits on her bed and chooses one for work. Then she turns on the shower and hops in, going through that same autopilot routine we all do afterward. She gets in front of the mirror and does her hair and makeup the same way she does every single morning. She checks the clock. It's getting close to 7:30am she needs to get out the door soon. Her bathroom's a mess, but it often is. She always leaves her makeup and curling iron on the counter to clean up later. She tosses her damp towel on the bed. She grabs her cell phone and Travis cell phone to mail back to him. She takes her ipod, her keys to her Chevy Malibu and her purse and heads out the door, locking it behind her. I think that these are the points in these stories that always stick with me, these really normal moments, putting on your makeup, leaving your curling iron out, having no idea that Your whole life is about to change.

[Courtney Nicole]

And it's stories exactly like Jennifer's that really make us realize that you're never guaranteed any moment in life. And at any point in time, it can be turned upside down.

[Sarah Turney]

Absolutely. I mean, and this is a woman with plans. She had Travis's cell phone ready to mail back, which is like, not a fun thing to do. She was ready to get things done that day. This is just not somebody who disappeared willingly.

[Courtney Nicole]

So I think, you know, as someone who's covered a lot of true crime cases, unsolved, solved, I think the moments that really stick out to me when it comes to each and every case is the tiniest little details of right before they disappeared or before tragedy struck. It's very humanizing because we all go through the same motions as human beings, and it just makes you realize that it really could be any one of us at any given time.

[Sarah Turney]

Yeah, there's something about the wet towel on the bed for me, I don't know what it is, but it's something about leaving a wet towel like you're going to come back for that. You're not going to let it sit there. And mildew. It might be the weirdest thing to say, but there's something about that that just sticks in my mind.

[Courtney Nicole]

Yeah, sticks to me, too. It's just also heartbreaking to, to envision in your head. You know, she had a whole life, she planned on coming back to continue her, you know, something happened that prevented that from happening.

[Sarah Turney]

Yeah, I mean, that morning is critical.

[Courtney Nicole]

You know, one thing, though, that kind of sticks with me about this though, is even though there are so many people outside getting ready to go to work and start their days, you know, it's a place where you think you would feel the safest, but sometimes, you know, people can get so in their heads and so focused on getting from point A to point B that they don't take a second to look up and kind of case their surroundings. And so even though you could be surrounded by a ton of people, everybody else is kind of in their own heads and maybe not picking up on something potentially bad happening right in front of them. Yeah, it's scary. Typically, every morning while she's on her way into the office, Jennifer calls Rob to say hello. But that morning, 8am Comes and goes, and Rob hasn't heard a thing from her. He waits and calls her again after he gets out of his a 9 o' clock meeting. Now his calls are going straight to voicemail, which is not usual. At the same time, Jennifer's co workers are also getting worried. It's not like her to not call or show up for work. So around 11am the company's CFO dials Jennifer's parents to see if they've heard from her. Immediately, panic sets in for Joyce and Drew within minutes that are hopping in the car to make the drive from the Tampa Bay area to Jennifer's condo in Orlando. Her brother Logan and his friend Travis also meet them there.

[Sarah Turney]

When Joyce and Drew first arrive, the apartment is locked. Luckily, they do seem to have a spare key. But when they get inside, they don't find Jennifer or anything out in the ordinary, for that matter. In fact, Joyce says her condo looks how it always looks. A bit messy. Hair and makeup products all over the counter. The towel is still wet, so she clearly took a shower that morning and got ready for work. Her other outfits are still laid out on the bed. Her purse, keys, briefcase, ipod, and both her cell phone and the one left by Travis are all gone. And her car isn't in the parking lot. So now her parents are thinking, okay, maybe she got into an accident on her way to work. They start calling hospitals and police stations in the area, but none of them have gotten a report of a woman matching Jennifer's description. At this point, they do what I would encourage any family to do. They file a missing persons report with local police.

[Courtney Nicole]

Except the police fail to take Jennifer's case seriously at first, especially after they speak with Rob, who says he and Jennifer had a little spat the night before. The police say it's likely she just stormed off somewhere to cool down and she'll probably resurface soon.

[Sarah Turney]

This is something I could talk about forever. How police departments sometimes don't take these cases seriously. And it's a hard thing, right, because most people who go missing do come back. But how do you balance that with the small percentage that don't? Like, this is a family who truly did everything they could to make, you know, to try to find Jennifer right away.

[Courtney Nicole]

And they knew immediately that something was wrong. And, you know, that goes to show how close they were with Jennifer and how much they knew her.

[Sarah Turney]

Yeah. And I just want to say, like, if there's any family out there that's listening, if somebody in your life goes missing and the police refuse to take a report, keep insisting, keep being annoying for your loved one.

[Courtney Nicole]

Yes, 100%. There's. There's a huge misconception around reporting a loved one missing and, and that window of time that says you have to wait, there's actually no legal requirement that says you have to wait 24 to 48 hours to file a missing persons report. You know, if you think something is wrong, it probably is. And speak with police immediately. Don't wait.

[Sarah Turney]

Yeah, because, I mean, you know, those first few hours are so critical.

[Courtney Nicole]

Yeah. You know, in disappearance cases, the first 48 hours are crucial. So when investigators aren't taking a case seriously right away, it is precious time wasted. Witnesses disappear, evidence degrades, and memories fade. In this situation, the family takes matters into their own hands, which we've seen time and time again. They begin questioning other people at Jennifer's complex, including the construction workers and day laborers who are on site that day. Logan actually speaks to a few of them, and he says none of them are very cooperative. Actually, he sensed they knew something they weren't sharing. For the rest of the day, there's no word from Jennifer. And while friends and family members are already handing out missing person posters, the local police don't start investigating until later that evening, which is so sad. One of the first things they look for is security footage, which the building doesn't have since the condo is still fairly new and under construction. Cameras haven't been installed yet. It's a frustrating dead end. So they start questioning potential witnesses. There's not a ton of neighbors though, and a lot of the units are still vacant. Luckily, there is one person in the building who says they saw something.

[Sarah Turney]

Yeah, at around 7:40 in the morning of Jennifer's disappearance, someone saw her Chevy Malibu leaving the parking lot. All they really say is that it was driving erratically and they found that to be unusual. But they apparently didn't get a good look at who was inside the car. And when police examine her apartment and realize there was no sign of an altercation, a break in, or a robbery, that's when they realize Jennifer must have been abducted in her parking lot in broad daylight. The question was by who and where did they take her?

[Courtney Nicole]

Yeah, it's especially hard in case cases like this. You know, sometimes in these cases, all investigators can do is wait if, you know, the evidence is as limited as it is, especially if they've already followed up on things like cell phone records and previous communications and ruled that out as well.

[Sarah Turney]

I don't know. I guess we. I guess Logan did talk about, like, having an instinct about the guys.

[Courtney Nicole]

Well, two days after Jennifer's disappearance, police get their first huge much clue. On January 26th, someone finds Jennifer's black 2004 Chevy Malibu. It's sitting in a parking lot at a Different condo complex about a mile away, parked in a visitor space. But this complex isn't someplace Jennifer's been known to visit before. In fact, the complex has a reputation for being a place where people ditch stolen vehicles. Interestingly, one of the first things police do when they find Jennifer's car is they call Rob to the scene. At this point, they've heard Rob's airtight alibi. He was over 200 miles away when Jennifer disappeared. But they want to see his reaction when they open the trunk. Investigators lead him to the rear of the car, and with his heart racing and stomach churning, they pop it open. But Jennifer's not inside like the police were anticipating. There's actually nothing unusual about the car at all. There's no immediate sign of a struggle. Plus, at first glance, it doesn't look like a robbery, since a DVD player and a few other things of Jennifer's are still inside, like her phone charger and a couple pairs of shoes. So afterwards, the car is taken to the station, and there detectives find a few other key pieces of evidence, like a few strands of hair, other latent fingerprints, and a partial palm print on the hood, which was actually pretty significant. Police didn't share this detail publicly at the time, but Jennifer's dad, Drew later said, quote, it looked like someone was thrown down on the top of the hood, arms spread out, and then dragged back, almost like off the hood to the point where you can almost see fingers scribbling down the hood. End quote. So there appears to be signs of a struggle after all. What they don't find is Jennifer or Travis cell, her keys, purse, ipod or briefcase for work. And when they run those prints through local and national databases, they can't find a match. They also say the DNA is too degraded to get a read on it. However, the discovery of the car does lead to maybe the biggest piece of evidence this case has yet to that security footage of the parking lot.

[Sarah Turney]

Court's talking about the security footage we mentioned at the beginning of the episode, the one showing a male between 5 foot 3 and 5 foot 5 parking Jennifer's car, getting out and walking back along a fence in the direction he came. Jennifer's nowhere to be found in that footage, but it was captured at 12:59pm the day she disappeared. If Jennifer was taken from her complex between 7:30 and 8:00am, what happened in that five hour block of time? The big issue here is the quality of the video. The footage of the man in the parking lot is super far away and blurry. The images of him walking along the fence are a little bit better. But as we mentioned, his face is blocked by the fence in every frame. That's why the police turn to an unexpected resource. NASA. Yes, the NASA. To see if they can use their advanced technologies to improve the quality of the video. But as it turns out, this is a problem even NASA can't solve. They've improved the resolution a bit, but it still wasn't clear enough to make out the potential suspect. I'm sure that this has stuck with Jennifer's family forever. It's things like this again where you think about the what ifs. What if we just had that security footage? What if it was just a little bit more clear? It feels like the answers are right there, but they just can't physically see them in that video. And I can't even imagine how that makes them feel.

[Courtney Nicole]

It is kind of like a little sliver of hope that you do have the potential suspect caught on camera, you know, but it is just. It's frustrating that they, you know, they can't narrow down the face. And, you know, I want to point out that it's not unusual to see a suspect abandon a victim's car so close to the abduction point or crime scene. This actually makes for an easier getaway or if they want to switch into a new vehicle, maybe parked nearby.

[Sarah Turney]

I think it makes it even harder to understand if this was meticulously planned out or just kind of done last minute, if this was a crime of opportunity.

[Courtney Nicole]

You know, his face was. Was always perfectly blocked by something. And again, I'm sure this is, you know, even today, a really haunting thing to look at because it's the only real suspect that this case has yet. You just can't figure out who it is. Well, regardless of what was going through the suspect's head at the time, one thing was certain. Police were now pulling out all the stops to find Jennifer Kessie. And it was only a matter of time before they began narrowing down their suspect list, leading to a guy known only as Chino.

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[Sarah Turney]

On Mind of a Monster, the Cross

[Courtney Nicole]

Country Killer, we find out how this deadly predator went unnoticed for so long.

[Sarah Turney]

I've had some confessions in my history, but nothing to that detail. I'll give it glow by blow if you want.

[Courtney Nicole]

Listen to Mind of a Monster, the Cross Country Killer.

[Sarah Turney]

Wherever you get your podcasts, it's January 26, 2006, 8:10am Jennifer Kessie's car is found in the parking lot of the Huntington on the Green condominium complex, less than a mile from her home. A bloodhound named Bo is dispatched that day. He pulls the smell from the driver's seat and follows a trail. It leads police back to Jennifer's complex. The trail actually bypassed the complex's main gated entrance and led to a stretch of fence that separated the private property from the public sidewalk. The dog followed that scent through the fence onto the property and directly to the rear staircase leading to Jennifer's condo. So police think the assailant went back on foot after dropping off the vehicle to Jennifer's condo. What the dog can't tell them is who the scent belongs to or why they'd go back to the scene of

[Courtney Nicole]

the crime by February. Police are canvassing the area with more dogs, horses, and helicopters to see if they can find Jennifer Kessie. They search nearby lakes, ponds, all wooded areas, but it leads nowhere. After about three to four polygraphs, 12 interviews, and his full cooperation, they rule out Jennifer's boyfriend Rob, as a suspect. Instead, they focus on what that centriole has been telling them and what Jennifer was telling her loved ones in the weeks before her disappearance. That they might be looking for someone who works at the back mosaic, Particularly a construction worker, a day laborer. And it's possible more than one of them is involved. Many of these day laborers disappeared before the police could speak with them. Joyce Kessie told CBS that this may be because they weren't US Citizens and were afraid of being sent home. Because after speaking with other residents at the building, many of whom are Jennifer's age, Single young women living alone, Police hear a few more. More unsettling details, like the fact that many of the workers slept in the unoccupied condos overnight after their shifts, and they would reportedly drink and party there after hours, too. Some of the women said they were harassed, that the workers would catcall and whistle at women, including Jennifer. At least one resident claimed that 25% of the time the security guard was missing from the gatehouse, and they left it unattended. Some residents complained to the leasing office manager about this, but they said there was nothing they could do about it. One woman even said she was pretty sure the workers let themselves into her apartment when she wasn't home. She said she noticed little things like her underwear drawer had been rummaged through or that her shower was wet when she hadn't used it. There was even a night when she saw a man standing on her patio pleasuring himself. So this gets investigators thinking. With no signs of a body and potentially more than one sign suspect involved, could it be possible that Jennifer was a victim of human trafficking?

[Sarah Turney]

It's such a hard situation. I mean, I think all families want to have hope, right? But it's also horrific to think about somebody going into human trafficking, it's, it's just impossible.

[Courtney Nicole]

You know, a lot of people think it is and a lot of people think it happens in these, these far away places that aren't, you know, in, in everybody's everyday life. But you know, in reality it can take place anywhere.

[Sarah Turney]

Oh yeah. I mean it can happen right in front of you. I think that's, you know, I think we've all been to the airport and seen those signs, you know, about human trafficking. Like it happens right in front of us, right under our noses.

[Courtney Nicole]

Years ago I used to work at the front desk of a hotel in Seattle and one of the big things that they honed in was that everybody working at the front desk or basically interacting with any guest at any given point you would have to complete, you know, an online course for recognizing human trafficking. It was that big of a deal. And so it's really important to know the signs.

[Sarah Turney]

That's amazing that they did that though. We need more hotels to do that. Good on them.

[Courtney Nicole]

Like do they appear to be controlled by another person and can't be left alone? Did they have poor hygiene or show signs of neglect? And do they have any tattoos that signify branding like names, barcodes or money symbols? And can they share with you where they are from and where they are going in a way that seems genuine? You know, if you know the signs, it can be easy to spot. And you know, I urge everyone to pay close attention when you're out in public and especially workers in the public, like, you know, front desk employees at a hotel.

[Sarah Turney]

And if you do suspect something, call the U.S. national Human Trafficking Hotline or 911.

[Courtney Nicole]

And actually, you know, human trafficking is a shockingly underreported crime in the US and the real number of victims is a lot more than we actually think. The U.S. national Human Trafficking Hotline recorded 10,359 trafficking situations involving over 16,000 different victims in 2021 alone. And they say this is only a fraction of the real data.

[Sarah Turney]

Because disappearances in human trafficking cases can be so hard to investigate, Jennifer's case started to slow over the next few years. During that time, there were a few suspicious details that kept the family guessing. Like in August 2007, Jennifer's photo was found on several dating sites. But authorities were convinced the user had nothing to do with her disappearance. That same month, the family also received threatening phone calls from a 28 year old named Tyler Greene. These calls went on for years, saying Logan was next. Along with harassing messages on the webpage the family started for Jennifer. Later, Tyler would be charged with aggravated stalking, among other things, but he was apparently never considered a suspect in the case. However, around 2009, three years after Jennifer disappeared, A promising new lead did emerge. Detectives had gone back to the complex to re interview potential witnesses, and this time, they found a housekeeper who looked at the security footage and said the guy in it looked a lot like someone named Chino. Chino was a maintenance worker on the prison property who'd been staying in another building at the complex. In fact, he'd gone into Jennifer's apartment to fix something the week before she disappeared. So detectives run Chino through the system and learn that they actually received a tip about him during the first week of the investigation, suggesting he was involved. And it wasn't hard to track him down, because by March 2009, he was doing time in a Florida prison for the statutory rape of a teenage girl, which was committed two years after Jennifer's disappearance. Plus, there were a few suspicious details about Chino, like the fact that he'd supposedly had keys to every condo in the complex and that he'd apparently approached other women in the parking lot late at night. And just nine months after Jennifer vanished, he did, too. He moved out of the complex and was never seen by anyone there again. However, Chino was a bit taller than the suspect in the footage. He was around 5 foot 9, and he was cooperative with the police. He denied having anything to do with Jennifer's disappearance and even agreed to do a polygraph, which he passed. Police were never able to find any direct connection between him and Jennifer's case, so eventually, they moved on.

[Courtney Nicole]

By 2011, there was only one detective left working Jennifer's case full time. Meanwhile, the Kessies asked the police to make Jennifer's case case cold, mainly because there's more resources available for cold cases, like additional funding, specialized programs, priority access to modern forensics methods, to name a few. But for some reason, the Orlando police department refused.

[Sarah Turney]

2016 marked 10 years since Jennifer's disappearance. It was also the year she was officially declared dead by a Florida court. But the search was far from over. In 2018, the Kessis sued the Orlando police department for a copy of the case file. In 2019, they were successful. In fact, they were the first Americans to ever successfully sue for an open case file. The city charged the family more than $18,000 for those files, but at least they were able to go through them all on their own now. And they hired their own private team to help, which they probably needed. Because there's more than 16,000 pages of documents and 67 hours of interviews and audio tapes. But those files also led to a disturbing realization. There'd been no investigative work done on Jennifer's case since 2012. Seven years had passed of the family begging the case to run cold while detectives just sat on it. Anyway, I think access to case files in true crime cases is such an important topic, especially after so much time has passed. Like, I get it, if there's sensitive information that needs to be held back, hold it back. But why not let the family look at it? It's just another pair of eyes. I mean, usually multiple pairs of eyes from someone who knew this person best,

[Courtney Nicole]

right at that point. I mean, it can't really hurt, right, When a case has, you know, long since gone cold, it can't really hurt to have a pair of fresh eyes looking at it. And I, you know, I personally do agree that families should have more access to case files. And it's really, really sad to think that a lot of them, including Jennifer's family, had to pay to access them.

[Sarah Turney]

Yeah, I was stunned. I was stunned when we found out that they were the first to sue for these documents and win. Like, so many families have tried to get these documents and have been denied, and it's just the worst. That's all I can really say about it, right? It's, you want this information because you want to help. And I think police departments might be a little scared of, you know, what's in there and the repercussions. And I just think all families should get, you know, whatever they can from these police departments, Especially in this case,

[Courtney Nicole]

when there has been no work done on the case since 2012. I mean, all that time, it feels like it's almost wasted when the family could be combing through the case files and all the evidence themselves and seeing what they can do to help as well. You know, I feel like it can be, you know, a tough conversation. But personally, I do feel like going through case files, whether it's, you know, an unsolved case or a solved case, in my personal experience, it can be very helpful. It can almost be, even if nothing comes from it, maybe a sense of closure in a way. And I'm not sure with. I don't want to take too much away from this case, but, you know, in my own personal experience, in the true crime case, you know, somebody in my family that I was very, very close with committed a really brutal crime. And, you know, growing up, I wasn't told very much Information about it. And online, there were literally like maybe two news articles about it. So there really wasn't much to come to grips with, so to speak. So, years later, into adulthood, I decided to track down the case files myself. And once I got them, it was like six to seven bins full of information. And it really opened my eyes and kind of helped me process, you know, the situation. And I feel like more families should have that ability.

[Sarah Turney]

Yeah, well, and it helps the case, too. Like when I got my sister's case file for the first time, you know, 20 years after she went missing, I remember going through and reading it and it spread, Sparked new memories. And then I was able to go tell the detectives that. And, you know, it's hard to know if it moved the case forward, but we know how these things work, right? It's like the smallest piece of information leads to another piece, leads to another piece. And that can lead to a big clue.

[Courtney Nicole]

Sometimes every little tiny thing. It does help, whether you think it will or not.

[Sarah Turney]

Yeah.

[Courtney Nicole]

In 2019, the family forced the police to follow up on a lead from those original files. Apparently, ten months after Jennifer's disappearance, police had received a tip. Someone in a pickup truck had dumped a six to eight foot piece of rolled up carpet into a lake not far from Jennifer's complex. What really struck them was the workers were laying carpet in a unit across from Jennifer's around the time she vanished.

[Sarah Turney]

I mean, that's huge.

[Courtney Nicole]

It's also really scary to think about. So, five years later, a sonar team was dispatched to the lake to search for a any anomalies. Then they sent divers down to examine them, but the carpet in question was never discovered.

[Sarah Turney]

Finally, in 2022, the case was officially turned over from the Orlando PD to the Florida Department of law enforcement's cold case unit. In October 2025, Jennifer's father, Drew, posted on Facebook that they discovered DNA in her file that had never been tested, which is hopeful news, especially considering that the previous efforts to test DNA didn't lead to any results. Still, the family does believe that the most likely scenario is that Jennifer was abducted by one of the workers at her complex. I feel like we see this in true crime all the time. And again, going back to why it's so important to give these families these case files. It's a fresh set of eyes and they found something like this is the exact proof of why these families need these case files. Again, they don't have to be, you know, completely unredacted. Redact. What you need to release what you can and see what you can come up with.

[Courtney Nicole]

And it's really unfortunate in this case that so many years had passed that they could have followed up, that the police could have followed up on these leads, yet no one did. The evidence could have potentially been destroyed.

[Sarah Turney]

Yeah, the carpet in the lake. I mean, I don't know exactly the science of what happens to a carpet in a lake, but I imagine that, you know, the more time that passes, the less opportunity you have to collect things like DNA, any forensic evidence.

[Courtney Nicole]

The one thing that time can bring to an investigation like this is new technology, including new ways to test forensic evidence like DNA. Nowadays we have things like genetic genealogy, which can link DNA profiles to potential relatives or suspects through public databases. There's more cross collaboration between private labs for matching datasets. There are also ways to test smaller samples while gathering more information on a suspect.

[Sarah Turney]

I think the part that keeps us all up at night wondering over and over again about these cases is those last final moments. What changed? Where did things go wrong? Was there fear? Pain? Did they fight back? We know that Jennifer Kessie woke up on Tuesday, January 24, 2006, feeling hopeful for the future. She got ready for work that day, did her hair and makeup, packed her brother's friend's phone in her bag to send back to him. She was responsible, caring, generous. She was also probably a little uncertain. She just had this beautiful vacation with her boyfriend. But would the relationship last forever? They were long distance. It was tough on them. But Jennifer didn't let that stand in the way of her own success. She put on a brave face, grabbed her purse, her phone and her ipod. She closed the door behind her that day, ready to get in her car. She probably even planned to call Rob like she always did on her way to work, just to hash it out. Or maybe she did just take some time for herself. Listen to her favorite song on repeat that day, until she pulled into the office parking lot, ready for what she was sure would be just another day at work. Instead, Jennifer Kesse lost everything that morning. No one heard her scream. No one heard her cry out. And to this day, no one has any idea what happened after she locked her door behind her. But we do know that she was loved. And there are a lot of people who won't accept I don't know for an answer.

[Courtney Nicole]

This past January marked 20 years since Jennifer's disappearance. She'd be 44 years old as of this recording. She has sandy blonde hair, is Caucasian, and about 5 foot 8 or 9. She has a tattoo of a shamrock on the right side of her buttocks, a cleft chin, and a surgical scar on the left side of her arm near the elbow. If you have any information about Jennifer Kesse, you can visit the Find Jennifer Kesse Facebook page or contact your local FBI office. And if you wish to support the Kessie family, you can go to their GoFundMe or visit the link on our socials and in our show Notes.

[Sarah Turney]

Thank you for listening to the Final Hours. If you have any more information on Jennifer Kessie, share it with us on social media. We want to hear from you. Your thoughts, condolences and feedback are what make this community so special at Crime House.

[Courtney Nicole]

We value your support. Share your thoughts on social media and remember to rate, review and follow the Final Hours to help others discover the

[Sarah Turney]

show and to enhance your listening experience. Subscribe to Crime House plus on Apple Podcasts. You'll get every episode of the Final Hours ad free, along with early access and exciting bonus content.

[Courtney Nicole]

The Final Hours is hosted by Sarah Turney and me, Courtney Nicole, and is a Crime House original. Powered by Pave Studios, this episode is brought to life by the Final Hours team Max Cutler, Ron Shapiro, Alex Benedon, Laurie Marinelli, Natalie Przofsky, Sarah Camp, and Joanna Powell.

[Sarah Turney]

We'll be back next week. Thank you for listening.

[Kaylin]

Make sure you follow the Final Hours with Sarah Turney and Courtney Nicole so you don't miss the next episode. Just search the Final Hours wherever you get your podcasts. There's also a link in the episode description. New episodes drop every Monday and we'll see you guys next week.

[Sarah Turney]

This episode is brought to you by Progressive Insurance. Whether you love true crime or comedy, celebrity interviews or news, you call the shots on what's in your podcast queue. And guess what? Now you can call them on your auto insurance too. With the name your price tool from Progressive. It works just the way it sounds.

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Progressive Casualty Insurance Company and affiliates. Price and coverage match limited by state law. We're Sarah Turney and Courtney Nicole. Crime has impacted both of our families, teaching us how the last conversations, the missed red flags can change everything.

[Courtney Nicole]

On the Final Hours, we examine the moments before a disappearance and the questions that never got answered.

[Sarah Turney]

Listen to and follow the Final Hours wherever you get your podcasts. New episodes every Monday.