
Hosted by TRIPTK · EN
In this debut season, our global team at TRIPTK sits down with leaders from some of the world’s most dynamic and influential companies to explore what the future holds for how we live, learn, and play.
We’ll be sharing insights from executives at several iconic global brands who are category‑defining innovators in technology, hospitality, entertainment, and consumer culture, to name a few.
TRIPTK is your partner for brand-led transformation. We put Conviction into Action, aligning your organization around a new future. Our multidisciplinary team recodes brands into a unified system for growth, transforming brands inside and out to create enduring business value.
Visit www.TRIPTK.com for more information on our global studio.

In this episode of Codex Futures, Ajen Mothee, Head of Innovation for Personal Finance at Old Mutual, discusses the evolution of banking and insurance in South Africa. He emphasizes the importance of financial inclusion, engagement through storytelling, and the need for innovation within a regulated industry. Ajen shares insights on building a culture of innovation, the role of AI, and the significance of understanding generational shifts in financial engagement. He concludes with key takeaways for financial innovators, highlighting the importance of trust and simplicity in delivering value to customers.DisclaimerThe views and opinions expressed by the guest on this podcast are solely their own and do not necessarily reflect the official policy or position of Old Mutual.TRIPTK is your partner for brand-led transformation. Website | LinkedIn | Substack

In this episode of Codex Futures, Brian Clancy O’Durnin, Head of Omnichannel Insights & Strategy at Samsung, discusses the transformative impact AI has had on product discovery and the entire shopper journey. He highlights the shift from traditional search methods to AI-driven insights, the evolving role of live commerce, and the importance of maintaining a customer-centric approach in omnichannel strategies. The conversation delves into the nuances of consumer behavior, the integration of AI in marketing, and the future of shopping experiences.DisclaimerThe views and opinions expressed by the guest on this podcast are solely their own and do not necessarily reflect the official policy or position of Samsung.TRIPTK is your partner for brand-led transformation. Website | LinkedIn | Substack

SummaryIn this episode of Codex Futures, Olivier Jolidon, former Global Head of CRM Insights and Analytics at the Aman Group, discusses the critical role of human-centered approaches in the luxury hospitality industry. He emphasizes the importance of data and AI in enhancing customer experiences, while maintaining the essential human touch. Olivier shares insights from his journey in hospitality, the evolving expectations of luxury travelers, and the significance of personalization and emotional connections in service. He also explores the concept of quiet luxury, the impact of cultural differences, and the future trends shaping the industry, including sustainability and the changing role of travel.DisclaimerThe views and opinions expressed by the guest on this podcast are solely their own and do not necessarily reflect the official policy or position of Aman.TRIPTK is your partner for brand-led transformation. Website | LinkedIn | Substack