REOPENED: Shattered

Summary

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Cold Case Files: REOPENED — "Shattered"

Release Date: September 11, 2025
Host: Brooke Giddings (A&E / PodcastOne)
Case Focus: The 1980 murder of Sheila Elrod in San Angelo, Texas

Episode Overview

This episode of Cold Case Files reopens the chilling murder of 20-year-old Sheila Elrod, a jewelry store clerk killed during a violent robbery in 1980. The case grew cold despite hard evidence, until advancements in forensic technology—and dogged investigative work—finally delivered long-awaited answers for her devastated family.

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Case Breakdown

The Crime (01:13–05:29)

• Victim: Sheila Elrod, 20, college student and employee at Everett Music Jewelers, San Angelo, Texas.
• Timeline:
  • February 12, 1980: Sheila is murdered while opening the store.
  • Store owner Everett discovers the scene with “a trail of blood in the parking lot” and a “smashed display case.” (01:25)
• Scene details:
  • No sign of forced entry; Sheila is found shot, face down.
  • Nearly $100,000 in jewelry stolen.
  • Blood and fingerprints found on site—indicative that the assailants were injured during the robbery.

Notable Quote:

“And as I went around the corner, there was a female laying there face down. And it was Sheila Elrod. Yeah, it was pretty hard. I thought, well, maybe we’ll solve it.”
— Sergeant Fred Dietz (03:36)

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Early Investigation & Dead Ends (05:29–07:47)

• Initial Evidence:

  • Investigators recover blood drops, fingerprints, and a distinct palm print from the scene.
  • Witness provides a description of a suspicious customer: a Black male with an Afro and Fu Manchu mustache (06:20).

• Suspect Pool:

  • Over 150 suspects fingerprinted and compared; no matches found.
  • “You’re always hoping that one day, one print that you look at… is going to match. And never did match that particular print.”
    — Sergeant Dietz (06:38)

• Family Impact:

  • Sheila’s family, especially her brother, repeatedly seek answers, underscoring their pain and lack of closure.

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Cold Case & Technological Breakthrough (09:27–14:11)

• 20 Years Later (2000):

  • Texas Ranger Jerry Byrne reopens the case, retrieving preserved evidence: “large quantity of broken glass and blood from the glass.” (11:31)
  • Blood samples are submitted for DNA profiling.

• First DNA Attempt:

  • Crime lab tech David Young extracts a profile but finds no match in the CODIS database (13:10–13:18).

Notable Quote:

“For what we need to work with, we don’t require a whole lot for DNA analysis... for our purposes, I would consider it quite a bit of blood on it.”
— David Young, Crime Lab Technician (12:56)

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The DNA Match and Arrest (13:27–15:18)

• Breakthrough:

  • One year later, a “hit in CODIS” links the blood to Lewis Williams (13:32).
  • Williams’ criminal profile matches the 1980s composite and his DNA is definitively tied to the crime scene.

• Arrest & Interrogation:

  • Williams, surprised at his arrest, initially denies ever being in San Angelo.
  • Second piece of evidence: a fingerprint at the scene matches Williams.
  • The unknown palm print, however, does NOT match—implying a second perpetrator.

Notable Quote:

“He called me one day and said, we got a hit in CODIS. And, you know, I just, I was really shocked.”
— Texas Ranger Jerry Byrne (13:32)

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The Accomplice & Confession (15:18–16:46)

• Williams’ Confession:

  • Williams implicates “Harold Jones” as the triggerman, describes his own role as the lookout and jewelry collector (15:36–15:54).
  • Williams explains cutting his hand while smashing the display case, which left his blood at the scene (16:21–16:43).
  • He describes confusion and shock, and offers details that at times seem to conflate events from other crimes.

• Glove Discrepancies:

  • Williams claims the duo wore gloves, but his own fingerprints were at the crime scene, casting doubt on this part of his story.

“Many of the things that he said to me didn’t apply to the Elrod murder.”
— Texas Ranger Jerry Byrne (17:24)

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Connecting Multiple Cases (17:41–19:16)

• Abilene Murder Link:

  • Details Williams shares match another unsolved case: the murder of Glenn Burns in Abilene, 7 months prior to Elrod’s death.
  • Both robberies had similar MOs: smashed display cases, jewelry stolen, clerk shot and blood left at the scene.

• Forensic Confirmation:

  • DNA from the Abilene scene is not a match for Williams, but with Jones deceased, Byrne tracks down Jones’ daughter for a paternity test (19:52–20:00).
  • The test confirms, “with 99.9% chance,” that the blood in Abilene was Harold Jones’s.

Notable Quote:

“…there was a 99.9% chance that the blood in Abilene came from the father of Harold Jones’ daughter. So it was Harold Jones’ blood.”
— Texas Ranger Jerry Byrne (20:00)

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Resolution & Aftermath (20:55–22:20)

• Case Closure:
  • Harold Jones cannot be prosecuted (deceased), but the Glenn Burns case is marked as solved.
  • Williams is sentenced to life in prison for Sheila Elrod’s murder, but is never directly tied to the Abilene killing.
  • The Elrod family gains answers, though lasting peace remains elusive.

Notable Quotes:

“No matter what, you know, it’s not going to bring Sheila back.”
— Family Member of Sheila Elrod (21:48)

“We still miss Sheila so much, you know, oh, so many times I think, well, if Sheila was here, she’d be here to help me… I just miss having a sister.”
— Family Member of Sheila Elrod (22:01)

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Key Timestamps

| Time | Segment | |------------|-------------------------------------------| | 01:13 | Introduction to the 1980 murder | | 02:37 | Sergeant Dietz recounts the crime scene | | 05:29 | Collection of evidence and palm print | | 06:31 | Suspect description and investigation | | 09:27 | Case goes cold; family reacts | | 10:35 | Jerry Byrne reopens the case (2000) | | 12:56 | Blood evidence sent for DNA analysis | | 13:27 | First DNA attempt comes up empty | | 13:32 | DNA match: Lewis Williams identified | | 15:18 | Williams’ confession and role detailed | | 17:41 | Link to the Abilene murder | | 20:00 | Harold Jones identified as killer via DNA | | 21:20 | Williams sentenced; family reacts | | 22:01 | Family mourns Sheila Elrod |

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Memorable Moments & Quotes

• “It was obvious she’d been shot. There was some blood on her back.”
  — Sergeant Fred Dietz (02:56)

• “You wonder, you know, why am I still there and they’re the ones gone. It’s bad to lose somebody like that. It’s senseless.”
  — Texas Ranger Jerry Byrne (07:12)

• “We just followed up as many leads as we could, worked on it many, many months and several years. We never could solve. Was just a tragic incident.”
  — Sergeant Fred Dietz (07:36)

• “For our purposes, I would consider it quite a bit of blood on it.”
  — David Young, Crime Lab (12:56)

• “He was a little shocked. He’s asking me what it was about. And I told him it was about a young lady that was murdered in San Angelo in the 1980s. Initially, he told me, well, I don’t think I’ve ever been there. And I said, well, we know that’s not true.”
  — Texas Ranger Jerry Byrne (14:38)

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Conclusion

Through a blend of persistent detective work and breakthroughs in forensic DNA analysis, the decades-long mystery behind Sheila Elrod’s death is conclusively solved, finally providing her family with long-sought answers. The episode stands as a testament to how justice can prevail even in the coldest of cases, revealing the profound impacts on families, and honoring the unwavering pursuit of truth by law enforcement.

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For more cases and info:
Visit ae.com/realcrime
Host Brooke Giddings shares updates on Twitter (@rookginnings) and Instagram (@brookthepodcaster).

Transcript

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[Narrator]

An A and E Original Podcast this.

[Host Brooke Giddings]

Episode contains descriptions of violence. Use your best judgment. Sheila Elrod was 20 years old in 1980. She was a college student and also worked at Everett Music Jewelers in the city of San Angelo, Texas. On February 12, Sheila arrived at the jewelry store a little before nine to help open the store. Around ten, she was greeted by the owner, Everett Music. A little after nine, Everett left the jewelry store to take some mail to the post office. He locked the door on his way out, knowing he would be back before the store opened. When Everett returned to the store, he found a trail of blood in the parking lot lot that led to a smashed display case inside the store. The door was unlocked and there was no sign of forced entry, but it was obvious that the visitors had not been welcome. The only witness to the apparent robbery would have been Sheila, who Everett found lying in a pool of her own blood, shot to death. From A and E. This is Cold Case Files. Hi, I'm Brooke and here's the incredible Bill Curtis with a classic case shattered.

[Sergeant Fred Dietz]

Well, it was on February 12, 1980. My partner and I were on patrol, got a robbery shooting call at Music jewelry store on Sherwood Way.

[Narrator]

Robert Lloyd is a beat cop for the San Angelo Police.

[Sergeant Fred Dietz]

We were only a few blocks away, maybe four or five at the most, when we got the call. Didn't know what to expect. When we got inside, we entered, found the female laying face down in the middle of the showroom floor there in the jewelry store. It was obvious she'd been shot. There was some blood on her back.

[Narrator]

The store clerk, 20 year old Sheila Elrod, lies dead on the floor.

[Sergeant Fred Dietz]

Yeah, they said there'd been a shooting and I thought, I hope it's not Sheila.

[Narrator]

Sergeant Fred Dietz used to work security at the jewelry store and knows the folks who work there. When he arrives on scene, his worst fears are realized.

[Sergeant Fred Dietz]

I noticed the showcase were broken. There was blood all over the place there on the showcases, on the floor. And as I went around the corner, there was a female laying there face down. And it was Sheila Elrod. Yeah, it was pretty hard. I thought, well, maybe we'll solve it. That's my first thought. I said, we got to catch whoever did it.

[Narrator]

Dietz watches as Sheila's body is bundled up and transferred to the morgue. Then he gets to work intent on catching her killer.

[Sergeant Fred Dietz]

And then we figured she got up and ran toward the front door. And that's when she was shot three times in the back. She was just trying to get away. She was terrified.

[Narrator]

Sheila's killers walked away with nearly $100,000 worth of jewelry. In doing so, they paid a price and left behind a clue.

[Sergeant Fred Dietz]

There was blood all over the place. Whoever broke the showcases cut their hands while getting the jewelry out. Whoever was bleeding had left the front door of the jewelry store and went this way, probably to a waiting vehicle. The blood trail ended somewhere out here in the parking lot. That's about the only blood we found in the parking lot that I remember. Several drops of blood. Several drops of blood.

[Narrator]

Detectives collect samples from the blood trail on a broken display case. They lift several unknown fingerprints and a well preserved palm print.

[Sergeant Fred Dietz]

It was an excellent print because there were numerous points to compare on the print. So it was a very, very good print.

[Narrator]

Kathy Delauder examines the palm print.

[Sergeant Fred Dietz]

What made it unique that we knew that it didn't just belong to a random customer was the fact that as the glass broke, the edges of the ridges curled over the edge of the broken piece of glass. So we knew it could only belong to whoever broke that glass.

[Narrator]

Top detectives have hard evidence now. They need a suspect to compare it to.

[Texas Ranger Jerry Byrne]

And this also, I think, has the work schedules when people are here.

[Narrator]

The San Angelo PD puts all its resources onto the Elrod murder.

[Texas Ranger Jerry Byrne]

It's just one of those things. We had two basic things to work with was the palm print and the blood.

[Narrator]

Detectives hit the streets looking for a name. Dietz begins with the jewelry store owner.

[Sergeant Fred Dietz]

I asked Paul Music was, did he have any idea who could have done it. I asked him was there any suspicious characters come in the last day or two. He said yeah. A black male came in yesterday afternoon, the day before the robbery, right about closing time.

[Narrator]

A composite of the customer is developed.

[Sergeant Fred Dietz]

This is a man we were looking for here as a possible suspect. He had kind of like an afro haircut and the Fu Manchu mustache. That's basically what we were looking for.

[Narrator]

Detectives ID more than 150 suspects. Take their prints and compare them to the unknown.

[Sergeant Fred Dietz]

You're always hoping that one day, one print that you look at that you're hoping it's going to match and never did match that particular print, never matched it.

[Narrator]

Within months, the most promising leads are run down and out. Meanwhile, the victim's family waits and wonders.

[Sergeant Fred Dietz]

Her brother would call us all the time and you know, we felt real bad because we couldn't give no definite answers. He wanted to know what happened. I didn't understand it at the time but you have survivor's guilt, you know.

[Texas Ranger Jerry Byrne]

You wonder, you know, why am I still there and they're the ones gone. It's bad to lose somebody like that. It's senseless.

[Family Member of Sheila Elrod]

But we did want justice, you know, justice for her. And we just couldn't understand how in this small town that we couldn't get an answer, you know, someone didn't see, you know, nothing was seen. It was real hard.

[Sergeant Fred Dietz]

We just followed up as many leads as we could, worked on it many, many months and several years we never could solve was just a tragic incident.

[Narrator]

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[Host Brooke Giddings]

Death in the jewelry store where she worked and the killers walked away with $100,000 worth of jewelry. During the robbery, the killers had cut their hands while breaking the glass display cases, leaving behind a blood sample and finger and handprints. The Police investigated over 150 suspects, but in the end, they just didn't have a strong enough lead to make an arrest. Sheila's family was devastated when the case went cold. But 20 years later, in the year 2000, a new lead and new technology once again gave them hope.

[Texas Ranger Jerry Byrne]

This is the Texas Ranger office in San Angelo. I keep my files in this closet. These are cases that I worked that were closed while I was in San Angelo.

[Narrator]

Jerry Byrne is a Texas Ranger in the town of San Angelo.

[Texas Ranger Jerry Byrne]

This file contains some of the reports and witness statements and things of that nature that have been taken over the years.

[Narrator]

20 years after Sheila Elrod was murdered, Ranger Byrne picks up her file and finds reason for fresh hope.

[Texas Ranger Jerry Byrne]

With as much blood evidence that was reported to have been left by the suspects in this case, I felt like that there was a had a high probability of solving this case.

[Narrator]

In September of 2000, Byrne heads to the San Angelo police property room to get a look at the evidence.

[Texas Ranger Jerry Byrne]

I came here originally to talk to the San Angelo Police Department into letting me reopen this investigation. Came here to the evidence room and went through all these different packages of evidence and case reports. There were probably a couple of hundred files on people that they had eliminated over the years.

[Narrator]

Byrne picks his way through evidence now 20 years cold.

[Texas Ranger Jerry Byrne]

This is some of the original evidence from inside the jewelry store from the display case, there was a large quantity of broken glass and blood from the glass.

[Narrator]

The ranger pulls out at least 10 pieces of broken glass spattered with blood.

[Texas Ranger Jerry Byrne]

Either the suspect, as he was trying to break the glass, he cut himself, or because it was a jagged hole. So as he was reaching in to take the jewelry from the case, he may have cut himself in.

[Narrator]

Byrne drops the samples off at the lab for DNA testing and then waits for the results that will break the case wide open.

[Lewis Williams]

The lady was laying down there. He said, help me get the jury. So I said, man, what you done? He said, help me get the jury, man. Help me get the jury.

[David Young, Crime Lab Technician]

Okay, we're going into our screening area in the Texas Department of Public Safety crime lab here in Lubbock. I've got a digital photo pulled up here of the actual evidence I worked on in this case. This is actually the glass that was taken out of the jewelry store.

[Narrator]

On September 7, David Young takes delivery of blood evidence From a case 20 years cold, the 1980 murder of 20 year old Sheila Elrond.

[David Young, Crime Lab Technician]

You can see that the blood, you know, is kind of streaking in this area right here, but there was a pretty large amount of blood on it. For what we need to work with, we don't require a whole lot for DNA analysis. For our purposes, I would consider it quite a bit of blood on it.

[Narrator]

Young extracts a DNA profile from the dried blood, uploads it into the CODIS system, but fails to generate a match.

[David Young, Crime Lab Technician]

You know, we just had to keep our fingers crossed that something was going to come up sooner or later and that that person was still alive and would commit another crime to get into the system.

[Narrator]

One year later, Ranger Jerry Byrne takes a call from the crime lab.

[Texas Ranger Jerry Byrne]

He called me one day and said, we got a hit in codis. And, you know, I just, I was really shocked.

[David Young, Crime Lab Technician]

The stats were still over one in a quadrillion.

[Texas Ranger Jerry Byrne]

That's.

[David Young, Crime Lab Technician]

That's a pretty huge number, bigger than the population of our planet.

[Narrator]

The hit is to a man named Lewis Williams, a career criminal whose DNA made it into the system after a parole violation.

[Texas Ranger Jerry Byrne]

Well, at that time, Lewis was about 56 years of age. I learned that he had a lengthy criminal history. A lot of his previous charges were violent crimes, armed robberies.

[Narrator]

Byrne pulls a photo of his suspect and feels his case coming together.

[Texas Ranger Jerry Byrne]

Okay, this is a composite that was done of the. Of a subject that came into Music's jewelry store. This is a booking photograph. It was identical to Lewis Williams.

[Narrator]

The evidence is enough to indict Williams for Murder. Byrne picks up his suspect in Austin, Texas, and brings him in for questioning.

[Texas Ranger Jerry Byrne]

He was a little shocked. He's asking me what it was about. And I told him it was about a young lady that was murdered in San angelo in the 1980s. Initially, he told me, well, I don't think I've ever been there. And I said, well, we know that's not true. We know you've been there.

[Narrator]

Williams DNA puts him inside the jewelry store. A fingerprint found at the scene provides a second match to Williams. The unknown palm print, however, does not match the suspect, telling Ranger Byrne that Lewis Williams most likely had an accomplice.

[Lewis Williams]

At this particular time. I'm so confused and so shook up. I've never been involved in a killing before.

[Narrator]

On August 19, Lewis Williams sits in a San Angelo interrogation room. As part of his plea deal, he agrees to tell detectives how Sheila Elrod was murdered and who did the killing.

[Lewis Williams]

So when we parked there, Harold got out. Give me a few minutes. He got out, and I lit a cigarette.

[Narrator]

Harold is Harold Jones, an experienced robber, now deceased. According to Williams, Harold Jones was the trigger man during the jewelry store shooting.

[Lewis Williams]

The lady was laying down there. He said, help me get the jewelry. So I said, man, what you done? He said, help me get the jewelry, man. Help me get the jewelry.

[Texas Ranger Jerry Byrne]

And once they got inside, he seen that there was a female who had been obviously shot and murdered. He said that was his first indication that there was any foul play going on.

[Lewis Williams]

So that's when I took the pistol and I hit the top of the jury case. And that's when I cut my hand. I didn't feel it because my drum was rushing so bad. I really didn't even know I got the. Until I started picking up the jewelry, and I saw the blood running down my hand.

[Texas Ranger Jerry Byrne]

Can you. Can you show me where you cut yourself? Yes, sir.

[Lewis Williams]

Right here, Right here, right here.

[Texas Ranger Jerry Byrne]

Oh.

[Narrator]

As Williams talks, Vern listens and begins to wonder about what he is hearing.

[Lewis Williams]

And when I was hit, the gun went off, hit him in the ceiling. The dirty giant ball. It had been deceived.

[Texas Ranger Jerry Byrne]

And Sheila was killed with a.22 revolver. There was no evidence that a.38 was used in that case at Music's jewelry store.

[Lewis Williams]

Gloves.

[Texas Ranger Jerry Byrne]

Were y' all wearing gloves?

[Lewis Williams]

He had on surgical gloves, you know, and I had on the surgical glove on his hand.

[Texas Ranger Jerry Byrne]

We identified a fingerprint from his. One of his left fingers on the display case. So we know that he was not wearing gloves. Many of the things that he said to me didn't apply to the Elrod murder.

[Narrator]

Byrne believes Lewis Williams is confused and describing perhaps a second robbery and murder, One that took place 90 miles away in Abilene.

[Texas Ranger Jerry Byrne]

Harold Jones and Lewis Williams were involved in both of these murders. And Lewis has got some of the facts mixed up between the two cases. We got there, we found the showcases all smashed. And later on we found the victor behind the counter. He was a young man, kind of had that real fire red hair. I never forget that about him. And he was laying face down behind the counter. He'd been shot twice in the back of the head with two different weapons, A smaller caliber weapon and what turned out to be a.38.

[Narrator]

Just seven months before Sheila Elrod was murdered, a jewelry store in Abilene was robbed and the store clerk, 23 year old Glenn Burns, shot to death.

[Texas Ranger Jerry Byrne]

Well, just to keep him from identifying anybody or talking or becoming a witness. That was pretty obvious why they killed him. So he couldn't identify anybody.

[Narrator]

Like the Elrod murder, the cases were smashed and jewelry grabbed. And like the Elrod murder, the suspect cut himself and left behind blood evidence.

[Texas Ranger Jerry Byrne]

This is the archives room. This is where we had our homicide cases that were unsolved. And this is where I came to to locate the files that we had on the cold case cases.

[Narrator]

Blood from the Burns murder yields a DNA profile, but no match to Lewis Williams.

[Texas Ranger Jerry Byrne]

Maybe the only way to corroborate what Lewis Williams said was if we could determine that that drop of blood in Abilene was Harold Jones's. So we kind of started on that on that leg of the investigation.

[Narrator]

Only problem, Jones is dead.

[Texas Ranger Jerry Byrne]

But they did find that he was married and that this particular person he was married to, they had a child together.

[Narrator]

Byrne tracks down Harold Jones daughter, gets a sample of her DNA, and orders a reverse paternity test.

[Texas Ranger Jerry Byrne]

There was a 99.9% chance that the blood and Abilene came from the father of Harold Jones daughter. So it was Harold Jones blood.

[Family Member of Sheila Elrod]

Hi, I'm Juliette Cowley, a retired FBI profiler and host of the true crime podcast the Real FBI Profilers. If you're fascinated with true crime and criminal profiling, then join us as we discuss real cases and examine the behavior exhibited before, during and after the commission of the crime. You can listen to the consult wherever you get your podcasts. It's as close as it gets to being in the room with the FBI's Behavioral Analysis Unit.

[Narrator]

Harold Jones will never stand trial for the murder of Glenn Burns, but the case can finally be closed.

[Texas Ranger Jerry Byrne]

That was great news. And having actually this solved and come to a close was really, really great, you know, not only for the department in the city of Abilene, but especially for the family of Mr. Burns.

[Narrator]

Lewis Williams is sentenced to life in prison for the murder of Sheila Elrod. He is never tied directly to the Abilene murder and still denies any involvement.

[Texas Ranger Jerry Byrne]

Well, I'm, you know, I'm still a little disappointed that we couldn't prove the Abilene, that he was involved in the Abilene case. You know, it was really good to get a closure on the Sheila Elrod case and to get a conviction in that. I mean, that was what I was hoping for.

[Family Member of Sheila Elrod]

No matter what, you know, it's not going to bring Sheila back.

[Narrator]

The Elrod family finally has answers that they may never find peace.

[Family Member of Sheila Elrod]

We still have. We still miss Sheila so much, you know, oh, so many times I think, well, if Sheila was here, she'd be here to help me, you know, and I just miss having a sister, you know, I miss it.

[Host Brooke Giddings]

Lewis Williams is still serving his sentence in a Texas prison. He's currently 74 years old. Cold Case Files. The podcast is hosted by Brooke giddings, produced by McKamey, Lynn and Steve Delamater. Our executive producer is Ted Butler. Our music was created by Blake Maples. This podcast is distributed by Podcast one. The Cold Case Files TV series was produced by Curtis Productions and is hosted by Bill Curtis. You can find me rookginnings on Twitter and brookthepodcaster on Instagram. I'm also active in the Facebook group Podcast for Justice. Check out more Cold case [e-mail] or learn more about cases like this one by visiting the A E Real crime [e-mail] realcrime this September, CBS hits are.

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