Transcript
Lisa (0:00)
You.
Jenna Chabell (0:04)
It's good to know that there are all these options and there's not one right way to do it.
Lisa (0:19)
Hey cbmers, welcome back to College Bell Mentor, where we help you survive the college application process and beyond. We're your co hosts Lisa, Abby and Stephanie, and on today's episode, we're going to chat with Jenna Chabell, founder of the College Navigators. Jenna embarked on her journey in higher education after graduating from the University of Tampa with an mba, where she discovered her passion for helping students navigate the college application process. During her early years as an admission counselor, she traveled throughout the Northeast region actively recruiting prospective students for ut. She then joined Marymount Manhattan College, which is no longer, as the Associate Director of Admissions, overseeing various aspects of the admissions process and of evaluating applications for both the college and highly selective specialized admissions programs such as dance and theater. After a decade in college admissions, she shifted her focus towards high school students embarking on their own college journey. She worked at private schools in New Jersey, where her most recent role was Director of guidance and college counseling. We first discovered Jenna actually Steph first discovered her because of her strong social media presence, and we are grateful to the algorithms that led us to her posts. Jenna shares clear, current, easy to understand, up to the minute and most important accurate information about college admissions. Everything from upcoming decisions, release dates, to specific college admissions data, to application advice and everything in between. So thank you so much for being so generous with your information. And today we're going to talk about how to navigate college decisions that are coming out, especially since this is the time, you know, where rollout has started in many of the public universities. Some of the private universities like Villanova and Tulane released their early decisions last week. But before we get to that, we'd love to just get a little bit more know a little bit more that we haven't talked about in your background and how and why you started College Navigators. And in particular we're interested in how you have such a big social media account following.
Jenna Chabell (2:13)
Well, thank you. I'm so excited that we were able to finally connect. I know you had reached out earlier in the summer and then just the craziness of the fall and the application season. So this is actually perfect timing. Like you said, with decisions about to come out, I feel like there's so much just chatter and nervousness, so it's a good time to kind of touch on that topic. As for me, I think you did an awesome intro. I think you kind of hit all of kind of the points of my travels, how I Got to the college Navigators was kind of just a collection of, I guess, where I had spent all of my time. Even prior to working as an admissions counselor, even throughout college, I was just very involved in helping students. I worked at like center for Talented Youth through John Hopkins every summer. So I just, I feel like I've always had that connection to students, but my background is kind of on the business side. So I did my undergrad in computers, which was an interesting time. Which reminds me of now, which is why I mentioned is that I went to college. I started in 1998, graduated in 2002, which was really when that World Wide Web.com bubble happened. And it was so interesting because I felt like what I was learning when I started, which was all these codings behind the scenes, you know, and what they were teaching. By the time I graduated, it almost seemed like my degree was so irrelevant so fast. And it almost reminds me of kids right now with what's happening with AI. I feel like this is kind of that next big insurgence. So anyway, so my career led me into admissions and spent, you know, 10 plus years working on that side. So got to learn all of the intricacies and really have a good understanding of the business behind admissions, which I feel like is my biggest like point that I'm always trying to drill into parents and students, especially this time of year, that it is not you, it is them. You know, this is an emotional process for you, it is a business decision for them. And so it's always like, if I can convey one message, it's just like it's not always going to make sense. Like college is a business, yes, it's education. But every day when I worked in admissions, it was all about, you know, enrollment numbers and yields and, you know, what were decisions looking like that day. And then when I got to the college side side, on the college high school side, I should say, in terms of preparing them, it became then such an emotional process. And I saw the hours and, you know, the, you know, all the effort that went into it, the heartstrings, you know, that were pulled when decisions didn't go certain ways. So I feel like I bring this kind of unique perspective of really understanding what's going into the decisions, but also the perspective of the students. Fast forward, I guess 20, 23 post Covid, a lot changed in New Jersey high schools where it was like so much less about college counseling and so much more just about like mental health and other things. So I was just like losing and my whole background was college counseling. So I was really missing kind of that one on one. And so ended up venturing into the college navigators. Total leap of faith, like quit my job, like, you know what I mean? With really no plan. Just hoping it was the right move. I loved my colleagues, I loved my job. I'd been there for seven years. So it was really just a leap of faith at that point. And it has worked so far, so I've been fortunate. You talk about social media. I think social media has just been a lot of luck. I think when I first, you know, started the social media it was more because you know you have to, right? Everybody makes a Facebook page and an Instagram page and all that kind of checking the box is what you do to start your business. And then when I got into the space, it was just like so much bad information or like fear mongering or like just things that weren't true. And I was just kind of like, wait, wait, no that's, that's not real. And then I just decided like, I'm just gonna start sharing it all. I'm just gonn telling people what's really going on to stop like the madness. Because there's already enough craziness around the process. We don't need to like create more crazy in it. So.
