Podcast
Commerce Corner
Hosted by Lula Commerce · EN
Welcome to "Commerce Corner," the podcast where retail innovation meets practical strategy. Join us, as we explore the dynamic world of digital commerce in the convenience retail industry. Each episode delves into the latest trends, challenges, and opportunities facing retailers today, offering insights and actionable advice to help businesses thrive in the fast-paced digital marketplace.
From the rise of delivery services and the importance of unique product offerings to managing profitability and leveraging technology, "Commerce Corner" covers it all. Whether you're a retailer looking to expand your online presence, a tech enthusiast interested in the latest industry developments, or simply curious about the future of retail, this podcast is for you. Tune in for expert interviews, in-depth discussions, and practical tips to navigate the evolving landscape of digital commerce.
17episodes
Episodes
Newest firstAll episodes
Commerce Corner S1|E7: Top Convenience Store Trends for 2024
Dec 6, 202400:17:26Tap to summarizeWelcome to Episode 7 of Commerce Corner, featuring Art Sebastian, CEO of NexChapter. Dive into the top trends reshaping the convenience retail industry in 2024, from retail consolidation through acquisitions to the growing prominence of retail media networks.Art and Justin discuss how convenience stores can adapt to the rapidly evolving competitive landscape, leverage their unique strengths, and digitize both the customer and employee experience. Don’t miss actionable advice on using first-party data, retail media strategies, and innovations in food service and store operations to stay ahead in 2025.For more resources, visit lulacommerce.com.
Transcribe →CommerceCorner S1|E6: Leveraging Data and AI for Growth
Oct 1, 202400:16:01Tap to summarizeOur CEO Adit and President Justin discuss the increasing use of data from a variety of courses in making key decisions in retail. From actionable customer reviews to some of the newest technology coming on line powered by AI, data has become a pillar in successful retail revenue growth.
Transcribe →Commerce Corner S1|E5: Streamlining Operations to Drive Growth and Profitability
Sep 12, 202400:19:16Tap to summarizeTwo of our senior leaders, Justin & Graham, discuss Lula's approach to supporting our customers' success. Digital is far more than just "being" online. Partners choose Lula to tackle the many logistical hurdles of getting retail selection onto major marketplaces like DoorDash and Uber Eats, but the work only begins once you're online. Graham McAden leads our team of commerce experts that partners with our retailers to streamline operations and drive growth and profitability. In this episode he shares a bit more in detail what goes into that success.
Transcribe →Commerce Corner S1|E4: with special guest Don Buck
Aug 16, 202400:17:28Tap to summarizeJustin and Don discuss Don's history in convenience, the impact of Diversified Management Group (DMG) in helping C-Store operators excel, innovation in the space, and how important a focus on leadership is on overall success.
Transcribe →Commerce Corner S1|E3: Kyle Tooley of Tooley Oil on Rebranding, Loyalty, and Digital Transformation
Aug 6, 202400:20:00Tap to summarizeIn this episode of Commerce Corner, host Justin Jackson sits down with Kyle Tooley of Tooley Oil Company to discuss the evolution of their family business and the challenges and successes of rebranding their convenience stores under the new Mixx Market brand. Kyle shares insights into launching a loyalty app, the intricacies of delivery service integration, and the future of convenience retail in the digital age. Tune in for an in-depth conversation about innovation, customer engagement, and staying competitive in a rapidly changing market.
Transcribe →Commerce Corner S1|E2: Are Convenience Stores still Convenient?
Jul 18, 202400:14:25Tap to summarizeLula leadership chats about the state of the convenience store today and how customers might evaluate the level of convenience. Thinking about customer "occasions" - the points in time or situations in which consumers behave one way vs another is a provocative way to think about how retailers serve these customers. The convenience store was "invented" at a time of technological shift - the introduction of the automobile. Quite literally a new vehicle for customers in their search for retail. Retail Ice Docks in Texas began offering chilled watermelons, which was met with great consumer acceptance leading to an expansion of grocery-style offerings at ice docs all around. As customers clearly valued the "convenience" these stores found other ways to please - from extended hours (7am to 11pm), to more relatively recent developments like pay at the pump, prepared food, and other efforts to delight customers. Customer demands for new levels of convenience continue today - as delivery options have shaken things up since the pandemic. Seen through the lens of consumer "occasions" - operators today must decide where to lead, where to follow, and where to differentiate completely.
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Commerce Corner S1|E1: Digital Commerce in Convenience Retail
Jul 12, 202400:18:10Tap to summarizeIn the first episode of the Commerce Corner podcast from Lula Commerce, Adit Gupta, Co-founder and CEO at Lula Commerce, and Justin Jackson, CRO at Lula Commerce, discuss key considerations for convenience chains that are establishing a digital commerce channel. They highlight why convenience store teams are beginning to prioritize local delivery, strategies to ensure digital commerce channels are profitable, and many different ways retailers can set themselves apart in a competitive digital marketplace.Learn more about how Lula partners with convenience chains to develop and manage a successful e-commerce business at www.lulaconvenience.com
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