Juana Summers (2:52)

foreign. Correctional officers are leaving their jobs at federal prisons. And when these prisons are understaffed, psychologists and other staff are asked to act as guards. And recent reporting from the Marshall Project says it's pushing mental health professionals out of prisons. Here to talk about it is Alex McLaren. She was the acting director for the National Institute of Corrections, which is housed under the Bureau of Prisons. She also worked as a federal prison psychologist. Hi there.

Alex McLaren (3:26)

Thank you so much for having me.

Juana Summers (3:28)

Thanks for being here. So, Alex, as I understand it, you joined the Bureau of prisons back in 2003 and then retired in 2024. When you think back to the start of your time there, what were staff levels and morale like for psychologists?

Alex McLaren (3:44)

So the Bureau of Prisons was once considered not just by me or those who worked there, but by. By correctional workers and correctional psychologists around the country as the gold standard, as the system that every other system was striving to be like. And when I hired on, it was such an incredible honor. BOP had a robust internship program, and that was the pipeline in for psychologists. But the conversations really were not about understaffing. They were about improving services and the science of corrections starting to grow and how we were going to implement reentry services that were starting to be discussed as we really pivoted as a nation more to rehabilitation and what we did with people during their incarceration. Contrast that to where the agency got, you know, over the last two decades and where they are now, where it is staffing crisis, as you mentioned, and that internship pipeline that I mentioned, bringing in psychologists. Last year, the Bureau of Prisons withdrew from the match. That brings you the cream of the crop in psychology. So that harm is going to be there for years to come.

Juana Summers (5:08)

Alex, this may be a bit of a basic question, but I'm hoping you can just spell it out for us. In your view, why are psychologists so important within the federal prison system?

Alex McLaren (5:17)

Psychologists in the Bureau of Prisons do so many things. They are reentry professionals. So not only are they doing what you would traditionally think of a psychologist doing in clinical work, treating depression or bipolar disorder, but they're working to help people plan for their reentry. They may be helping people to engage with their family because that community connectivity is so important. They're involved in staffing and workplace place, conflict issues, violence prevention. That's a lot more than just treating symptoms of mental illness.

Juana Summers (5:56)

So then, when there aren't enough psychologists working at a prison, what kind of problems can that create? Can you give us one or two examples?

Alex McLaren (6:04)

Sure. When you don't prioritize the hiring of psychologists, you're creating crises, because what the psychologists are doing are transforming any risk that arrives into some kind of actionable steps towards safety. So you will have people that have a mental illness that may be destabilized and they're not getting the support that they require to refrain from self harm, to refrain from violence. Those things don't just impact them, but they impact the entire community of the facility, the staff and the people who are incarcerated there.

Juana Summers (6:45)

I mean, I know that in any institution there are often a lot of reasons that contribute to staffing shortages. But when we talk about the Bureau of Prisons, what do you think is the most significant reason for this?

Alex McLaren (6:55)

You know, you almost have to look at it through a funnel. Under this administration, government workers feel under attack. You look at BOP specifically. It was ranked the worst place to work in federal government twice in a row in the last few years. There's been unstable leadership. All of those things are then feeding into people who have been or would be BOP psychologists. I mentioned that BOP withdrew from the internship program, which is how it gets, I think about 80 positions every year. Those are your newest, freshest skilled people and they're the backbone of your recruitment. Psychologists, like everyone that works there, are considered correctional workers first, which means that they don't do serve law enforcement functions. They're on call, but they're getting lower pay not only than some other government agencies, but than folks in the private sector. That's not very appealing when you stack all of that up.

Juana Summers (7:53)

Alex McLaren worked in the Federal Bureau of Prisons as a psychologist and as the acting director for the National Institute of Corrections. Alex, thank you.

Alex McLaren (8:01)

Thank you so much.

Juana Summers (8:03)

We reached out to the Federal Bureau of Prisons for comment. They responded with an email stating that improving mental health services was a top priority and detailing some of the key actions being undertaken. The email read in part, this administration did not create the staffing crisis, but it's confronting it directly. Through targeted investment, workforce modernization and operational innovation, the Bureau is taking steps to stabilize and strengthen mental health services across its institutions. This episode was produced by Jason Fuller and Karen Zamora with audio engineering by Ted Niebain. It was edited by Jeanette woods and Courtney Dorning. Our executive producer is Sami Hennigan. It's consider this from npr. I'm Juana Summers.

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