Podcast
CRM MVP Podcast
Hosted by Gus Gonzalez · EN
Gus Gonzalez, a Microsoft Business Solutions (CRM) MVP since 2012, covers subjects rarely discussed openly in the CRM Community. With 15+ years of experience in the CRM world and hundreds of successful deployments around the world, Gus brings a real-world fact-based approach to these subjects and how they affect the Microsoft Dynamics 365 and Microsoft Dynamics CRM community.
10episodes
Episodes
Newest firstAll episodes
Episode 113: A Texas-size pitcher of Copilot kool-aid
Oct 21, 202400:38:41Tap to summarizeI just got back from the 2024 Community Summit in San Antonio, TX and I wanted to share my thoughts on my experience attending the event this year. I discuss what I liked, what I didn't like, and what I think would make the event much better next year and going forward. Topics discussed: The "vibe" Where's the value? Session levels Expertise Alignment Expo Floor Experience Copilot Overload The need for a shift of focus What the conference lacked and how it can be improved for next year Link: https://www.summitna.com/
Transcribe →Episode 112: Here's how the sausage is made
Oct 8, 202400:39:44Tap to summarizeHere's what I learned as the Microsoft Business Applications Program Director for over 2 years. In this episode we will talk about: Where have I been? How did I end up at Microsoft? What did I learn? Microsoft's bets over the years Copilot The change I wish to see at Microsoft Shoutout to Neil Benson for his recommendation of https://www.acquired.fm/episodes/microsoft
Transcribe →Episode 111: Real Project Stories
Dec 5, 202100:53:17Tap to summarizeDani and James host this episode of the podcast and they share stories from projects in the past where things didn't work as expected from the get go. Hosted by: Dani Kahil: https://www.linkedin.com/in/danikahil/ James Abraham: https://www.linkedin.com/in/jamesrossabraham/
Transcribe →Episode 110: The truth about API Call Limits and Entitlements
Nov 22, 202100:52:39Tap to summarizeThis episode focuses on API calls and the entitlements that Microsoft expects customers to follow based on their licenses. Gustaf Westerlund joins me to share everything you need to know about API calls. P.S. If you are On-Prem this show is not for you. :)
Transcribe →Episode 109: UG Summit 2021 Debrief
Oct 21, 202100:35:59Tap to summarizeLast week we attended the UG Summit 2021 in Houston, TX...many people were concerned about having an event in person and a large number of attendees decided to attend virtually instead. In this episode, Microsoft MVPs Sarah Jelinek, Nicholas Hayduk, and Gus Gonzalez sit down and discuss their experience attending the event in person and whether they will be attending the event in 2022.
Transcribe →Episode 108: Let's talk about the latest licensing changes!
Jul 4, 202100:51:18Tap to summarizeI'm never really excited to see announcements around licensing for Dynamics 365 and Power Apps, but I've been looking forward to this announcement for months! But first, as usual, I went into a tangent about something else, this time I discuss July 1st, and how important of a date it is for me personally. Link: https://www.microsoft.com/en-us/licensing/news/pricing_and_licensing_updates_coming_to_power_apps
Transcribe →Episode 107: Who is the father of Dynamics CRM/365?
Jun 20, 202101:04:21Tap to summarizeThere's someone who works at Microsoft who has been involved in the release of Microsoft Dynamics 365 (previously known by different names) since its Beta version. He led the creation of the first version of the product, then the creation and release of Microsoft Dynamics CRM 3.0, 4.0, and then responsible for taking it Online! And I believe that understanding this person's role in the history of Microsoft Dynamics 365 is important if we are trying to see where the product is going in the future. Links shared during this episode: A Brief History of Microsoft Dynamics: https://www.nigelfrank.com/blog/a-brief-history-of-microsoft-dynamics/ Release waves of Microsoft Dynamics 365 Online: https://docs.microsoft.com/en-us/dynamics365/released-versions/dynamics-365ce Microsoft Dynamics 365 On-Prem (v9.X) Lifecycle: https://docs.microsoft.com/en-us/lifecycle/products/dynamics-365-for-customer-engagement-apps-version-9-onpremises-update Microsoft Launches Dynamics CRM Online: https://www.crn.com/news/applications-os/207401175/microsoft-launches-dynamics-crm-online.htm Microsoft appoints Nadella to lead Microsoft Business Solutions: https://news.microsoft.com/2006/09/12/microsoft-appoints-nadella-to-lead-microsoft-business-solutions/ Reinventing Business Processes: https://www.linkedin.com/pulse/reinventing-business-processes-satya-nadella/
Transcribe →Episode 106: Unhappy with your Dynamics 365 Solution? Get an audit!
Jun 6, 202100:33:37Tap to summarizeSolution audits are a great way to work around challenges with your current implementation, whether it is because you are curious about the effort to fix an issue, complete a migration, or improve user adoption, an audit can make a huge difference in terms of effectiveness of a Dynamics 365 Solution for any organization.
Transcribe →Episode 105: Is this the end of the line for Microsoft Dynamics 365 On-Prem?
May 16, 202100:48:00Tap to summarizeThis is our 4th Anniversary Episode! Thank you everyone who have been listening since May 2017. This one is for you! I found some interesting data about the Lifecycle of Dynamics 365 On-Prem. Listen to this episode and tell me what you think. Also, this episode is available on video through our YouTube channel: http://crmmvpmedia.com/
Transcribe →Episode 104: Dealing with uncommon project requirements like an MVP
May 2, 202100:59:02Tap to summarizeIn this podcast Microsoft MVPs Hamish Shield and Dani Kahil dive into the concept of 'requirement curveballs', sharing their experience in challenging projects with complex , misunderstood or ambiguous requirements. They talk about how to get everyone on a project to that sweet spot, where there is a shared understanding of the requirements. Links to some of the materials we discussed during the show: Design Thinking Tools and Templates Design Kit Ideo Design Thinking Stanford d.school IBM Enterprise Design Thinking Training Ideo U Microsoft Catalyst Microsoft Learn Design Sprints The Design Sprint (thesprintbook.com) Design Sprint Masterclass by AJ&Smart. (ajsmart.com) Share and engage with the Design Sprint Community (designsprintkit.withgoogle.com) Hosted by: Hamish Shield: https://www.linkedin.com/in/hamishsheild Dani Kahil: https://www.linkedin.com/in/danikahil
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