CyberWire Daily – Mike Arrowsmith: Facing Adversity in the Workplace
Podcast: CyberWire Daily
Host: N2K Networks
Guest: Mike Arrowsmith, Chief Trust Officer, NinjaOne
Date: February 15, 2026
Overview
This episode features an in-depth career note with Mike Arrowsmith, Chief Trust Officer at NinjaOne. Arrowsmith shares his personal journey into cybersecurity, the unique challenges and rapid evolution the industry faces, and leadership philosophies that have guided his path. The discussion emphasizes the importance of adaptability, continuous learning, and collaborative leadership in both individual and organizational success in cybersecurity.
Key Discussion Points & Insights
1. Mike Arrowsmith’s Career Path and Early Inspirations
Timestamp: 01:35 – 03:30
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Early Fascination with Engineering:
- Mike initially aspired to be an architect, drawn to the engineering feats of large buildings and skyscrapers.
- “Even today I still look at large buildings, skyscrapers, and just kind of marvel at the engineering and construction that goes into that.” (01:55)
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Technology Revolution Influence:
- Growing up during the tech boom (Atari, Nintendo, .com era), Mike recognized technology as the future.
- Transitioned from FedEx to a tech startup, Reserve Interactive, in the hospitality industry.
2. Entering Cybersecurity: A Shift with Lasting Impact
Timestamp: 03:30 – 04:10
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Entry Point:
- First exposure to security emerged from necessity—Reserve Interactive needed PCI compliance for processing credit cards.
- This experience led to cybersecurity roles at Lawrence Livermore National Laboratories, supporting major federal science initiatives.
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Federal Impact:
- Managed cybersecurity for the National Ignition Facility, a $5 billion laser for the National Nuclear Scientific Administration.
3. Today’s Leadership Role at NinjaOne
Timestamp: 04:10 – 05:10
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Responsibilities:
- Leads the Cybersecurity program, IT, and cloud operations at NinjaOne.
- Balances day-to-day operations with anticipating customer and organizational needs 1–2 years ahead.
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Vision:
- Focus on both tactical operations and long-term strategy—“trying to understand what is our customers needs look like today, but also try to project where they will be a year or two years from now.” (04:30)
4. Leadership Style & Team Building
Timestamp: 05:10 – 06:10
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Collaborative & Supportive Leadership:
- Believes leaders must avoid isolation from other departments, especially in support organizations.
- Prioritizes close interaction with engineering, marketing, and sales teams to better craft solutions.
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Empowering Teams:
- “Let them run away with the programs. I’m looking for them to take ownership, accountability and really support them in any way or possible that I can in and try to remove roadblocks.” (05:55)
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Greenfield Opportunity:
- Describes NinjaOne as offering leaders a rare “greenfield” where fresh ideas and rapid growth allow individuals to leave their unique mark.
5. Advice to Future Cybersecurity Professionals
Timestamp: 06:10 – 07:44
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Embracing Change:
- “The biggest advice I can give… is the adaptation or the acceptance that change is part of every day… it’s a constant learning.” (06:15)
- What was true two years ago may be obsolete today; the field demands ongoing evolution.
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Networking is Key:
- Emphasizes learning from peers and industry connections—“I find myself learning a lot through experiences of peers, friends that are in this space.” (06:50)
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Continuous Personal Growth:
- Urges newcomers to embrace change and network as much as possible to stay ahead and become resilient professionals.
Notable Quotes
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On the pace of cybersecurity:
“With cybersecurity we are working against adversaries that are always typically one step ahead, figuratively. If you can imagine you’re trying to chase a bull, but you never can quite get your hands on it.” — Mike Arrowsmith (01:48) -
On leadership dynamics:
“For my roles, you really can’t be [isolated]… we’re in a support organization. It really behooves us to interact with [other teams] very closely to try to understand their world.” — Mike Arrowsmith (04:55) -
On stewardship and growth:
“It is really providing a lot of opportunity for these leaders to be able to kind of put their stamp on their individual programs and what they foresee the needs of Ninja and our customer base.” — Mike Arrowsmith (06:00)
Memorable Moments
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Personal Transformation:
Mike’s transition from aspiring architect to cybersecurity leader highlights the unpredictable but opportunity-filled nature of career paths in tech. -
Building a Security Program:
The story about managing federal cybersecurity for scientific facilities conveys both the scale and responsibility of such roles. -
Greenfield Leadership:
The episode conveys the excitement and challenge of leading within rapidly growing technology environments, where contribution and creativity are valued.
Key Timestamps
- 01:35: Mike introduces himself and recalls childhood ambitions.
- 02:30: Technology’s influence on his career trajectory.
- 03:30: First cybersecurity experience and shift to federal government roles.
- 04:30: Description of current responsibilities at NinjaOne.
- 05:10: Leadership approach and team dynamics.
- 06:10: Advice for future professionals and the necessity of adapting to change.
Summary prepared for listeners interested in dynamic cybersecurity leadership, career growth, and the importance of adaptability and collaboration in the industry.
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