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Mario Garcia
With no fees or minimums on checking accounts, it's no wonder the Capital One bank guy is so passionate about banking. With Capital One, he wouldn't just tell you about no fees or minimums. He'd also talk about how most Capital One cafes are open seven days a week to assist with your banking needs. What's in your wallet? Terms apply. See capital1.com bank capital1NA member FDIC.
Andrea Canning
Nobody would ever think that people like.
Marianne O'Donnell
Us would be spies.
Andrea Canning
Streaming on Peacock. The one thing the Russians would never.
BJ Meadowcroft
Do is bring on a woman. Most people are not cut out for it.
Mario Garcia
But these women are not most people.
Andrea Canning
That is terrifying. It's exciting. It means we're alive.
Erin McLaughlin
No, it means we're about to be dead.
Andrea Canning
Starring Amelia Clark and Haley Lou Richardson.
BJ Meadowcroft
To the kgb, I'm a person of interest. But you two are ponies.
Marianne O'Donnell
Ponies Persons of no interest.
Andrea Canning
Ponies streaming now only on Peacock.
Erin McLaughlin
Good morning, everyone.
Andrea Canning
You're listening to the DATELINE story meeting. It's a very busy day.
Mario Garcia
Buckle up, folks.
Andrea Canning
Our editorial team is catching up on breaking crime news around the country.
Erin McLaughlin
It's also such a shock who it is.
Andrea Canning
He's been in and out of prison a lot.
Marianne O'Donnell
We've got a career criminal.
Andrea Canning
Welcome to Dateline, True Crime Weekly. I'm Andrea Canning. It's January 15th and here's what's on our docket. In Virginia, it's week one in the highly anticipated trial of Brendan Banfield. Prosecutors say the former IRS agent orchestrated a double murder so he could start life over with the family au pair. Now she's the star witness against him. That's when I first saw him stabbing her with a knife in Dateline Roundup. We've got a trial date for Barry Morphew, the Colorado man accused of using an animal tranquilizer to murder his wife. And Rex Heuermann, the alleged Gilgo beach serial killer, was back in court.
Mario Garcia
Judge Masi, who is known for his in court singers, had the line of the day.
Andrea Canning
Plus, what happens after you dial 91 1? We talked to the head of an emergency services department in Pennsylvania which receives thousands of calls a day.
BJ Meadowcroft
Every call is different. There are even times that we'll have people text to 911 now.
Andrea Canning
But before all that, we've got a stunning update in a story we first told you about last week. We the murder of an Ohio dentist and his wife. After a 10 day manhunt that crossed state lines, investigators finally have an alleged killer in custody for the shooting deaths of Spencer and Monique Tepe, the Ohio Couple found gunned down in their home in late December. Prosecutors say the alleged killer is Monique's ex husband, Michael David McKee, a 39 year old Chicago area doctor with no criminal history. He was arrested roughly 400 miles from the crime scene in Rockford, Illinois, a day before the Tepes funeral. So who is Dr. Michael McKee and how did officials single him out as their suspect? Joining me now to help answer these questions is NBC News correspondent Erin McLaughlin who has been in Chicago reporting on this story. Erin, thank you for being here.
Erin McLaughlin
Thanks so much for having me.
Andrea Canning
So I know you. You're learning all kinds of new details about this every day. Can you just first give us a quick refresher on the case?
Erin McLaughlin
So on the morning of December 30, a 911 call was placed around 9am From Spencer's boss at the dental practice where he worked. Now, Spencer's boss wasn't actually there. He was out on vacation in Florida. But members of the dental practice were so concerned, this was so unusual for Spencer not to show up to work that they called their boss on vacation in Florida. Spencer's Boss then called 911 to arrange a wellness check. Shortly after that, another 911 call came from someone who was outside the Tepes home, alerting officers to the sounds of children crying. Then another call came in from a friend who'd said he could see Spencer's body lying in a pool of blood. When officers arrived, they found Spencer Monique dead from gunshot wounds. Their children, ages 1 and 4, plus the family dog, were found unharmed.
Andrea Canning
So sad. Aaron. Officer saw no signs of forced entry and no murder weapon at the Tepes home. They immediately sought out the public's help to find the killer. And I would imagine they also started canvassing the area.
Erin McLaughlin
Yeah. Yeah, that's right. The Columbus Police Department made this public appeal on social media for any tips about suspicious individuals in the neighborhood that night and asked residents to submit security camera footage around the time of the shootings. Now, last week, we don't know yet how they got it, but they released video footage that they said showed a person of interest in the case. Case it's grainy and hard to make out, but you can see someone in a dark hoodie and light jeans walking down a snowy alley. They tracked that suspect to a car parked in the area of the Tepes house around the time of the murders. They then tracked that car to the area of Illinois where Dr. McKee practices medicine. And they believe that car belongs to Dr. McKee.
Andrea Canning
Aaron, what have you learned about Dr. McKee and his background.
Erin McLaughlin
He's a vascular surgeon currently practicing in Rockford. He studied medicine at Ohio State University. He has no criminal record apart from a few traffic tickets. None of his family members are responding to our repeated requests for comment. We also haven't been able to reach any of his colleagues or patients.
Andrea Canning
Obviously, things didn't work out between Michael McKee and Monique. They got divorced. What do you know about what led to that breakup? Have we heard anything yet? Yeah.
Erin McLaughlin
Well, we're not sure exactly how they met, but he and Monique had a brief marriage from 2015 to 2017. They had no children together. Court documents cite incompatibility as the reason for the divorce.
Andrea Canning
Spencer's brother in law had something very interesting to say after Dr. McKee was arrested. He told you, Aaron, that the family, quote, quickly believed he had something to do with it. Meaning that, you know, that he killed Monique and her new husband is what they believe.
Erin McLaughlin
Yeah, that's right. I spoke to Rob Misla and he told me that when news first broke of the double homicide, the family immediately suspected McKee because of the way Monique characterized their relationship.
BJ Meadowcroft
She wasn't shy about talking to people.
Andrea Canning
About traumatic experiences that she had with her.
Mario Garcia
Exactly. And just how emotionally abusive he was to her.
Erin McLaughlin
He also said Monique would talk quite often about how terrified she was of him because he had threatened her life on multiple occasions when they were married. His account was also backed up by a second family member. Rob said he's unaware of whether Dr. McKee has made any recent threats to the couple, but he didn't rule out the possibility.
Andrea Canning
Dr. McKee has not commented on any of the family's accusations as of yet. At a press conference on Wednesday, investigators told reporters they did not know of any Police reports of McKee being abusive toward Monique, but they did call the murders a domestic violence related attack. What we can say this was a targeted attack. Where is Dr. McKee now, Erin?
Erin McLaughlin
After his arrest, he was taken to the county jail in Rockford, Illinois. That is the area in which the arrest took place. We understand we saw him during a very brief court hearing earlier in the week being led into the courthouse wearing a yellow prison jumpsuit. He was shackled and remained sort of stoic. He was silent through that two minute proceeding, except to identify himself to. To the judge by name. The Franklin County, Ohio District Attorney upgraded his murder charges to aggravated murder. They are now alleging the crime was premeditated. He has yet to enter a plea, but a public defender says that he intends to plead not guilty. Once he gets to Ohio.
Andrea Canning
Aaron over the weekend, the family held a memorial service for Monique and Spencer.
Erin McLaughlin
Yeah. Rob Misla said that it was one of the most moving services. He said more than a thousand members of the community showed up to remember Monique and Spencer. He said that putting the couple in their tombs was probably the hardest day so far, that they've been surrounded by friends and family and it'll be hard stepping back into normal life after all of this. He said he'll never be the same.
Andrea Canning
Thank you for this reporting on such a horrible story. Really heartbreaking. We appreciate you coming on.
Erin McLaughlin
Thanks so much for having me.
Andrea Canning
Coming up, the former IRS agent on trial for allegedly masterminding a double murder that involved a fetish website and the family au pair. Once upon a time in an icy winter world, a wicked woman stole a child. Only the power of love can save him and defeat her. The Snow Queen New to Morrison Mysteries. Listen now wherever you get your podcasts. I'm Julio Vaqueiro, anchor of Noticias Telemundo.
BJ Meadowcroft
You can watch Dateline, the hit true.
Andrea Canning
Crime series on Telemundo. And now you can listen to Daedline as a podcast. Stories of love and betrayal, of secrets revealed of the men and women who stand between evil and justice. Every twist and turn can now be.
BJ Meadowcroft
Heard in Spanish with new mysteries arriving every week. Just search Dateline en Espanol wherever you.
Andrea Canning
Get your podcasts and start listening.
BJ Meadowcroft
Hey guys, Willie Geist here reminding you.
Andrea Canning
To check out the Sunday Sit down podcast.
BJ Meadowcroft
On this week's episode, I get together with the hilarious Ken Jeong to talk through a career of unforgettable roles, from the Hangover movies to the cult favorite.
Andrea Canning
Show Community and his latest in the.
BJ Meadowcroft
Netflix cultural sensation K Pop Demon Hunters. You can find our conversation for free wherever you download your podcasts.
Andrea Canning
In the early morning hours of February 24, 2023, multiple 911 calls came into the Fairfax County Police Department in Virginia from the home of Brendan and Christine Banfield. 91 1, where's your emergency? I need any help. There's somebody. There's somebody here. I shot him. Police raced to the Banfield's home and found a gruesome scene in the bedroom. Christine, an ICU nurse and mother to the couple's four year old daughter had been fatally st. A man by the name of Joseph Ryan lay a few feet away from her. He'd been shot to death. Brendan Banfield, an IRS agent, told investigators the man was a stranger he'd found attacking his wife and that he'd Shot him to try to save her life. The family's Brazilian au pair, Juliana Perez Magalies, backed up Brendan's story. She said she'd also shot at Joseph Ryan. But something about their story didn't add up for investigators. And almost eight months later, police arrested Juliana for the intruder's murder. Then, almost a year after that, police arrested Brendan, too. Prosecutors charged him not just with fatally shooting Joseph Ryan, but with murdering his own wife, too. His alleged motive. According to prosecutors, Brendan wanted Christine out of the picture so he could be with Juliana. The au pair, their source on the matter, Giuliana herself. Did he tell you what he wanted to do? Yes, he mentioned his plan to get rid of her. That is Giuliana on the witness stand this week as Brendan Banfield's trial finally got underway. He has pleaded not guilty to all the charges against him. DATELINE producer Marianne o' Donnell is coming to us from the busy courthouse where the au pair shared her story of what happened that day. Thanks for joining us, Marianne.
Marianne O'Donnell
Great to be here.
Andrea Canning
Once again, before we get to the trial, let's quickly go back to that morning in February 2023. You know, it feels like a leap for investigators. You know, they go from hearing Brendan Banfield's story that he was the hero trying to save his wife to putting him on trial for a double murder. How did all of this unfold?
Marianne O'Donnell
Well, it is a. It is a. A long process. But if you do ask many of the investigators, they will tell you the day of. Something did not feel right about this case right from the start. And I think a couple of tip offs were previous calls to 911 before the official call with Brendan saying he'd shot someone. There were quick hangups. You hear Joe Ryan moaning in the background before the line goes dead. And they were like, why was that?
Andrea Canning
So, Marianne, you brought up Joe Ryan. So he's the man that was also killed along with Christine. He's kind of the mystery man in all of this, when he really is. When investigators start looking at this case, who is this man? You know, why is he with Christine in her house?
Marianne O'Donnell
It is a convoluted story, no matter which side is telling it. But the prosecution is saying this, that Brendan Banfield wanted rid of his wife. He and the au pair, months earlier, has struck up a love affair, and he asked her to help him fake an account in his wife's name on a fetish website, soliciting men to come to the house and basically enact rape fantasy, a violent rape fantasy, bring knives. All this and they finally found Joseph Ryan. Now, again, in this scenario, Joseph Ryan is on this website willingly, but he thinks he's speaking to Christine Banfield. The prosecution is saying, no, no, no. He's being catfished. He's being lured by Brendan Banfield.
Andrea Canning
According to the prosecution, essentially, Mariana Trapp is being set. They say they believe when Joseph Ryan showed up, Brendan Banfield shot him and then murdered Christine. Right.
Marianne O'Donnell
Right. And I think it really comes down to, do you believe Brendan and his au pair set up this fake account in one of the victim's names and lured the other victim, or do you believe that Christine, the victim herself, entered into this dangerous pact with this stranger and it went awry, and it ended in her death. Her murder by the hand of Joseph Bryan, who was then killed by her husband, who came in as the hero. Those are the two versions that you're. You're hearing here.
Andrea Canning
We knew going into the trial that Juliana, the au pair, was key to the prosecution's case. In opening statements, the prosecutor told the jury that Juliana would be the one to tell them that Brendan orchestrated this murder plot. But she's not a perfect witness. She spent almost a year in jail after her arrest, saying she and Brendan hadn't done anything wrong. Then she suddenly changed her story and agreed to testify for the prosecution in exchange for a reduced charge of manslaughter.
Marianne O'Donnell
She finally says, you know, I'm ready to tell the truth. And she talks to the prosecutors and says, here's what really happened. But the defense attorney is saying, well, wait a minute. You're saying in letters to Brendan and to others that the police are trying to get you to say something against Brendan that isn't true. So. Which is the truth, Juliana? What you said earlier, of what you're saying now.
Andrea Canning
All right, obviously, she's such a big part of this. The prosecutor called her to the stand on day one. Commonwealth, your next witness is Juliana Perez Malahis. All right. Usually that's reserved, you know, for a lead detective or. I mean, were you so surprised that she was up there that fast?
Marianne O'Donnell
Yes. Most of us were surprised. Wow. Day one, huh?
Andrea Canning
She almost looked, you know, just watching her, maybe a little meek, maybe almost a little scared or timid to be up there. At some point while you were working for the Banfield family, did your relationship with the defendant change?
Marianne O'Donnell
Yes.
Mario Garcia
How did it change?
Andrea Canning
It became.
Marianne O'Donnell
Sexual. Physical relationship? Yeah. The picture you got of this young woman, she seems very shy, soft spoken, speaking in heavily accented English.
Andrea Canning
Did he ever talk about the two of you getting married or the two of you having children? Yes. Did he ever talk about getting a divorce with her?
Marianne O'Donnell
No. He basically said divorce was not an option.
Andrea Canning
Okay, so the prosecution questioned Juliana about how the plot began. Did he tell you what he wanted to do?
Marianne O'Donnell
Yes, he mentioned his plan to get rid of her.
Andrea Canning
What did you think when he told you that? At first, I thought he was joking.
Marianne O'Donnell
This was in October. But then, you know, they're going to a firing range, and she's learning how to fire a gun. And so by January is when we start to hear about the. This fetish website and an account being opened, according to the au pair, in Christine's name.
Andrea Canning
Okay, so, Marianne, Juliana also testified about the morning of the alleged murders and what it was like for her to be in that room. Did you see Joe before he was shot? Yeah. What did he look like when he saw Brendan?
Marianne O'Donnell
Shocked.
Andrea Canning
What did you see Brendan do next?
Marianne O'Donnell
He got on top of her, and that's when I first saw him stabbing her with a knife. Well, what she said was she really did not witness most of Christine's attack. She was cowering on the other side of the bed, hands over her ears, in shock, walking around, I would say, freaking out. And I was pacing back and forth.
Andrea Canning
And it was pacing and staying in.
Marianne O'Donnell
Place, covering my eyes and ears.
Andrea Canning
Our listeners are going to wonder, you know, if Juliana knew about this plan, why didn't she do anything to stop it?
Marianne O'Donnell
She said this previously in her statement to the Commonwealth. She said, I really did not think he was serious about this. But then once things got in motion, almost like it was a train going that the tracks, and she didn't know how to jump off it.
Andrea Canning
Essentially, on cross examination, the defense asked Juliana why she changed her tune from maintaining her innocence to cooperating with the prosecution and pleading guilty.
Marianne O'Donnell
Yeah, and she just says, I just wanted the truth to come out.
Andrea Canning
And the defense also sort of accused Juliana of tailoring her story to fit the prosecution's theory.
Marianne O'Donnell
That's exactly right. They're basically saying, hey, the prosecution told you this is the story, and then you pretty much regurgitated it.
Andrea Canning
And what is Juliana facing with her deal?
Marianne O'Donnell
What everyone believes will happen is that she will be sentenced after this trial, and the talk is that she will be deported home. Brazil, time served, deported home. But listen, that's the judge's discretion.
Andrea Canning
Okay? Marianne, thank you so much for this, and I know you'll be in court every day, and we'll have you back on as this continues.
Marianne O'Donnell
Thanks so much, Andrea.
Andrea Canning
Up next, it's time for Dateline Roundup. We've got the latest on Rex Heuermann and Barry Morphew, plus 911 calls and what dispatchers need to know. Where was she? The disappearance of Carrie Farmer was quite unlike any other because Carrie hadn't exactly vanished, but retreated beyond the shadows to release rage in torrents of text messages.
Erin McLaughlin
And it just went on and on.
Andrea Canning
And on, beyond diabolical, beyond the macabre. To murder a story straight out of left field. You're on edge as to what's gonna happen next. I'm Keith Morrison, and this is Something About Carrie, an all new podcast from dateline. Listen to all episodes now. Wherever you get your podcasts. My name is Andrew Goldman.
BJ Meadowcroft
No story I've encountered in my 30 years as a journalist has gripped me by the throat quite like the murder of Martha Moxley and conviction of Michael Skakel.
Andrea Canning
I thought I understood the case. It was a decades long story about.
BJ Meadowcroft
The powerful and the privileged seemingly getting away with murder. But I discovered a much darker, more shocking tale than I ever could have guessed.
Andrea Canning
They put a sign around my neck.
BJ Meadowcroft
That said, hi, my name is Michael.
Andrea Canning
Skakel and I'm a murderer.
BJ Meadowcroft
He's been talked about a lot, but he's never spoken. Up until now.
Andrea Canning
It was like the worst nightmare ever.
BJ Meadowcroft
Dead certain. The Martha Moxley murder. Listen now, wherever you get your podcasts.
Andrea Canning
Welcome back. Joining me for this week's roundup is DATELINE producer Mario Garcia. Hey, Mario.
Mario Garcia
Hey, Andrea. How are you?
Andrea Canning
Good. Let's start with a case you and I know very well out of Long Island. We've both been covering it for years, the Gilgo beach murders. On Tuesday, rex Heuermann, the 62 year old architect accused murdering several women, was back in court. I'm sure many of our listeners are already familiar with this case, but Mario, just a very quick recap.
Mario Garcia
Yep. Quick synopsis, Andrew. Between 2010 2011, police on Long island discovered 11 sets of human remains along a desolate stretch of Gilgo beach and in other parts of Long Island. For years, the case just lingered and lingered and went cold. Eventually, that changed in 2023 when Heuerman was arrested. He was initially charged with three murders, but since then, the case has expanded significantly, as you know. And prosecutors now say he's responsible for killing seven women, with some of those murders dating as far back as 1993. And Rex, as you know, has pleaded not guilty to all the charges.
Andrea Canning
Okay, you've been making a lot of trips to Long Island. Tuesday was no exception. You were back in the courtroom. Do we finally have a trial date. That is like the big question that we seem to ask every single time, and we never get an answer.
Mario Garcia
That's what they call a tease in podcast line. Andrea, we'll get to that in just a sec. That is the big question. You're right. But Herman appeared in court. He's in a dark suit. I think that's his usual suit. His face was stern, expressionless. His defense team filed an omnibus motion. Omnibus basically means one big thing with many parts. So it was 175 page motion with all their attachments. They were seeking what's known as relief on a wide range of issues, Andrew, including getting all of the search warrants tossed out. And then as a result of that, they want all of the evidence that was gathered from those search warrants to be tossed out as well, including another attempt to get some of the DNA evidence thrown out. They're saying Rex's civil rights were violated when investigators fished his pizza crust out of that Manhattan garbage can. I don't know that Judge Masi is going to go for it, but it would obviously change the case if he sided with them.
Andrea Canning
How is the prosecution responding to all of this?
Mario Garcia
Well, not surprisingly, Ray Tierney, who is a intense, serious man, basically said at his own press conference that his team stands by their indictments, they stand by their case, and they are ready to go to trial.
Andrea Canning
All right, back to our tease. Do we know when this trial is expected to start?
Mario Garcia
Drumroll, please. Andrea. The judge said yesterday that there is a trial date. Kinda.
Andrea Canning
Okay.
Mario Garcia
That this trial is going to start very shortly after Labor Day, quote, come hell or high water.
Andrea Canning
Oh, my.
Mario Garcia
So Judge Mazzi, who is known for his in court zingers, had the line of the day. So it looks like the attorneys involved in the case will be wearing wool and not linen.
Andrea Canning
Yeah. Yeah. Well, I guess if it's after Labor Day, Mario, you know, the weather could go either way.
Mario Garcia
Definitely no white shoes, I guess.
Andrea Canning
No, no white. Right. Yeah. All right, well, that's progress. Up next, we're off to New Jersey, where businessman Paul Canaro's quadruple murder trial got underway this week. He is accused of the 2018 murders of his brother Keith, the murder of Keith's wife and children. He's also accused of setting fire to their home and his own home in an effort to cover up the crime. Marion. The state's opening statement, the prosecutor laid out a pretty graphic timeline for the morning of the murders. This is a very disturbing case.
Mario Garcia
This is a very disturbing, sad case indeed. Andrea. They did set out that timeline. And they described how Paul allegedly lured his brother out of his house before shooting him in the front yard and then how he moved into Keith's home to kill his wife and Keith's two children. The prosecutor then promised to show the jury evidence of Kinera's motive, which they say was all about money and greed. The prosecutor told jurors about a $3 million trust that Keith established if he and his entire family were to die, Both Paul and another brother we haven't heard much about would be the beneficiaries of that policy.
Andrea Canning
It brings us to the defense's opening statement. And they talked about Paul and Keith's other brother as well. The defense pointed the finger at him as an alternate suspect. Let's take a listen to that. Now, who should the police have focused on? Who should they have investigated?
Marianne O'Donnell
Well, they didn't really mention him, but.
Erin McLaughlin
There'S a third brother and his name is Corey Canara.
Mario Garcia
Yep, that's right, Andrea. The defense said that Corey was never fully investigated and that he was in the worst financial shape, worse than Paul at the time of the murders, and stood to inherit money from that trust, too.
Andrea Canning
Do we think this is going to be a really long trial?
Mario Garcia
They say several weeks, Andrea. Possibly. It could stretch into March.
Andrea Canning
Yeah, that is long. Okay, for our last story, we're heading to Colorado and back to a case we've been keeping a very close eye on, the murder of Suzanne Morphew. The 49 year old mother of two vanished on Mother's Day 2020 after what investigators believe was a bike ride near her home. Her bike was later found in a ravine, but she was nowhere to be found. Her husband, Barry Morphew, was first arrested in 2021, charged with her murder, but the case against him, if you remember, was dropped. Then in 2023, Suzanne's remains were discovered. And then last year, in 2025, Barry was arrested yet again and charged with first degree murder. He was back in court this week. Mario, let's just remind listeners what exactly led to his arrest the second time around.
Mario Garcia
Well, Andrew, when Barry was first arrested, prosecutors did not have Suzanne's body. So that's always a hard case. But that changed back in 2023 when Suzanne's body was found. An autopsy revealed a combination of animal tranquilizer drugs known as bam in her system. Prosecutors say Barry was the only private citizen in the area with that drug. That evidence led to a new indictment and Barry's arrest last year.
Andrea Canning
Andrea Barry Morphew has long proclaimed his innocence he was back in court on Monday. What was that court date about?
Mario Garcia
He entered a not guilty plea and waived his right to a speedy trial.
Andrea Canning
And we have another court date, right? This one even more specific.
Mario Garcia
Even more specific than the Gilgo case? Yes, Andrea. The trial is scheduled for October 13th, an actual date, and is expected to run six weeks.
Andrea Canning
Okay, thanks for roundup this week, Mario. Lots of good information.
Mario Garcia
Thanks for having me, Andrea.
Andrea Canning
For our final story, we're turning to something thousands of people around the country do every day. Turn to 911 for help.
BJ Meadowcroft
We're very, very concerned because this is very out of character.
Andrea Canning
Earlier in the episode, we talked about the series of 911 calls that led Columbus police to the home of Spencer and Monique Teppe and the discovery of their murders. There's blood. He's laying next to his bed, off of his bed, and there's blood. It got us thinking about emergency calls, how they're handled, how they're prioritized, how locations are verified, and what dispatchers need from callers in real time. Here to talk about this is BJ Meadowcroft, the Chester County, Pennsylvania Deputy Director for Emergency Communications. Welcome to the podcast, BJ thank you.
BJ Meadowcroft
So much for having us, Andrea.
Andrea Canning
Yeah, we're very interested to learn more about this. And of course, calling 911 is something we all hope we never have to do, but this line of work, I mean, you do this every day and it must be just so stressful at times. I would imagine it can be.
BJ Meadowcroft
Certainly at times. Our amazing staff does a really good job of ensuring that we're helping our county residents while also making sure that we help each other.
Andrea Canning
How do you prioritize the calls?
BJ Meadowcroft
Our calls are received in the order that they're taking, and then they're prioritized in our system based on the risk and urgency. Assum.
Andrea Canning
Okay, so active or life threatening situations, those are handled first?
BJ Meadowcroft
They are handled first, yes.
Andrea Canning
And I would expect it to be fluid. You know, I'm sure your dispatchers are constantly getting new information or, you know, new callers coming in about the same incident.
BJ Meadowcroft
Absolutely. And it happens all the time in our system. New information can upgrade the call and actually upgrade the priority level of the event as well.
Andrea Canning
You know, we watch movies, right? We watch these movies like Halle Berry and 911 and countless others that involve 911. How do you train dispatchers on those calls? That can be so tricky. Like, for example, someone is maybe in a closet and there's an intruder in their house, or you lose the call and then you're maybe afraid to call back, you know, if it's gonna make a sound with the phone ringing. How do you deal with all of that with your dispatchers?
BJ Meadowcroft
So we have an in house training academy and within that academy we do simulated scenario based training where we can really spend some time with our folks to understand that calls present in different days. Right.
Andrea Canning
Because every call is different.
BJ Meadowcroft
That's right. Every call is different. There are even times that we'll have people text the 911 now.
Andrea Canning
Oh, I didn't know that. So you can text 91 1.
BJ Meadowcroft
So we say call if you can, text if you can't.
Andrea Canning
Well, I, I say this constantly on Dateline. I learn something new every day. I would be remiss if I didn't ask, how do you text 91 1? Do you just literally just type in 911 and send your text and that's it, or is there anything else that.
BJ Meadowcroft
You need to do when you're texting us? You can just text the911 and we, and the dialogue will be the same as normal.
Andrea Canning
Okay. So we know this is available in Pennsylvania, but it might not be everywhere else. So you'll want to check if you can text in your state. Either way, it could be really helpful in a situation where you're perhaps with someone that you don't want them to know that you're calling 911.
BJ Meadowcroft
Absolutely. And we've seen that scenario. So, you know, it's just another way to kind of communicate with us silently, but be able to, you know, to give us good details and information about what's truly occurring there.
Andrea Canning
Yeah, I, there could be domestic violence going on or something like that where, you know, you certainly don't want your partner to know that you're reaching out to 911. And what do you teach your dispatchers about so called, you know, bedside manner? Because people calling you are often in a very vulnerable position.
BJ Meadowcroft
Yeah, we really train our staff to understand that people are calling us on their worst days. Our dispatchers are amazing professionals that are trained to help no matter the scenario, no matter what information is available or not available. You know, they are used to meeting those challenges and finding our successes.
Andrea Canning
Okay. So for news, you can use what helps dispatchers the most. If you are to call 911, the exact street address.
BJ Meadowcroft
If you're in an apartment or a specific unit, include that with it nearby landmarks or a business name or a place name that you're at. Please share that information with the dispatcher. It's information that will help them we want to know what the situation is that's a occurring there, if it's happened previously or if it's changing. The more information that can be provided to the 911 dispatcher better allows us to share that information with responders and ensure that they have a good idea of what's occurring there before they arrive.
Andrea Canning
Okay. And if someone feels unsafe but isn't exactly sure what's happening, a good idea still to call 911?
BJ Meadowcroft
Absolutely. Our dispatchers are true professionals and they, they want to help with whatever the need is. Even if there's limited information, please call. We will work with you to understand where you are and any updates that are occurring at the emergency location.
Andrea Canning
All right. Thank you, BJ so much. This was very helpful and very educational. Thank you.
BJ Meadowcroft
Thank you, Andrea.
Andrea Canning
That's it for this episode of Dateline True Crime Weekly. To get ad free listening for all our podcasts, subscribe to Dateline Premium. And coming up this Friday on Dateline, Keith's got a new episode for you. The Sarah Hartsfield saga takes another turn. And what happens when a man wants to leave her? It's pretty clear. All hell breaks loose. A shooting. Little fires everywhere. Watch the Trouble with Sarah Friday at 9, 8 Central on NBC. Thanks for listening. Dateline True Crime Weekly is produced by Carson Cummins, Caroline Casey and Keani Reed. Our associate producers are Ellery Gladstone Groth and Aria Young. Our senior producer is Liz Brown Kurloff. Production and fact checking help by Audrey Abrahams. Veronica Mazeka is our digital producer. Rick Kwan is our sound designer. Original Music by Jesse McGinty. Paul Ryan is executive producer and Liz Cole is senior executive producer of Dateline.
Mario Garcia
Thanks very much, everybody.
Andrea Canning
Have a great day. Friday night on Dateline, all hell breaks loose. Sarah was good at playing everybody. I think it takes women sometimes to realize how awful women can be. The deeper you went into these, the more crazy things you'd find out, right? This is a once in a lifetime case. Dateline Friday night at 9, 8 Central, only on NBC.
Episode Date: January 15, 2026
Host: Andrea Canning (NBC News)
Guests: Erin McLaughlin, Marianne O’Donnell, Mario Garcia, BJ Meadowcroft
This episode of Dateline: True Crime Weekly delivers updates and analysis on several high-profile criminal cases. The central stories include the arrest of a surgeon accused of murdering his ex-wife and her husband in Ohio, dramatic testimony from a family au pair in a Virginia double murder trial, court developments in the Gilgo Beach murders, the Barry Morphew case, and a behind-the-scenes look at 911 emergency services.
On the Emotional Toll of Violent Crimes:
On Suspect Motivations:
On 911 Advances:
On the Nature of Emergency Calls:
On the Justice System’s Thoroughness (Gilgo Beach):
On Courtroom Zingers:
This episode weaves together breaking developments in a tragic Ohio family murder, explosive courtroom drama in Virginia, major true crime updates, and insights into the life-and-death work of emergency dispatchers. With expert reporting and key interviews, Dateline True Crime Weekly brings listeners close to how violence shakes communities and how the justice system responds.
For more Dateline content and ad-free listening, visit DatelinePremium.com.