In this episode, I sit down with Paul Daly, co-founder of ASOTU (alongside Kyle Mountsier), and let me just say… this conversation is fun, real and relevant.

We're talking about what the best operators are actually doing right now… And spoiler alert… it's not chasing shiny AI tools or buying the next "magic solution."

It's people. It's culture. It's leadership that actually develops other leaders.

Because here's the reality… our industry is losing billions to turnover every year, and the stores that are winning? They are obsessing over their people, giving them ownership, building real career paths, and creating environments where teams actually want to stay and grow.

And that's exactly what makes ASOTU CON 2026 (May 12–14 in Maryland) different. https://www.asotucon.com

This isn't a sit-and-listen conference. This is where ideas get challenged. Where failures get shared (yes… out loud). Where operators, innovators, and leaders actually collaborate.

The theme? Year of the Human.

Because while everyone's shouting "AI, AI, AI…" The real question is… who's leading the people behind it?

If you're tired of surface-level conversations and ready for something that actually pushes your thinking, your leadership, and your business forward…

You might want to be in that room.

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