Transcript
Sarah (0:01)
All right, time to discuss the book, ladies.
T Mobile Customer (0:03)
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Sarah (0:08)
That's not really the point of the club.
T Mobile Customer (0:10)
Well, I'm closing the book on AT&T and I am starting a new chapter with T Mobile. They paid off my family's four phones up to $3200 and gave us four new phones on the house.
Sarah (0:21)
Oh, plot twist.
T Mobile Announcer (0:25)
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T Mobile Legal/Disclaimer Voice (0:40)
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Neil C. Patel (1:02)
Hello and welcome to Decoder. I'm Neil I. Patel, editor in chief.
The Verge Host (1:04)
Of the Verge, and Decoder is my show about big ideas and other problems. We're back to start the year off with a very special live interview with Razer CEO Min Liang Tan, which we taped in front of a terrific audience at Brooklyn bowl in Vegas. At CES now, Razer is obviously best known for making mice and keyboards and gaming PCs, and its signature black and bright green with a smattering of RGB LEDs to set everything off. But the company always makes splashy announcements at ces, and this year was no different. And along with the hype, there was plenty of controversy this year at ces. Razer earned those splashy headlines and not a little controversy for something it calls Project Eva, an AI companion that has a physical presence in the real world. There's an anime hologram that sits in a jar on your desk. Ava is powered by, you guessed it, Elon Musk's Grok. There's a lot of choices bundled up in all of that, and Razer can't really fall back on the it's just a prototype defense because it's taking $20 reservations and entirely expects to ship this product, potentially even this year. So I spent a good chunk of time in this interview asking Min some very obvious questions to which I'm not sure I got very satisfying answers. I really wanted to know if Min and Razer have really thought through the implications of building AI companions after a string of stories this past detailing the mental health issues chatbots have caused for so many people. And of course I wanted to know why Min and Razer had chosen Grok, which is facing outrage around the world for allowing users to create deep faked pornographic images of real women and children. Min says they chose Grok for its conversational capabilities, but he was also not very convinced by the notion that products like this always end up being turned into creepy sexual objects. Despite an entire year of headlines about AI psychosis and people turning chatbots into romantic partners, that exchange really set the tone for the rest of this conversation with Mitt, which focused on why exactly he's pushing Razer so hard into AI when it does not seem at all clear that his core gamer demographic wants any of this. The gaming community at large has been absolutely rocked by the AI art debate that's ripped through the broader industry in the past 12 months with concerns over labor, copyright and even just experimental AI use in game development, putting some of the industry's most beloved studios into full blown crisis mode. And gamers themselves are fairly hostile towards AI, which you can see in the comments on Razer's own CESAI posts. So I asked Min about all that and how he would know if he'd made the right bet here in the face of all this pushback.
