High-performing practices don’t happen by accident, and in this episode, Kiera shares the steps that the most successful practices put in place to get there.

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Transcript:

Kiera Dent (00:00)

Hello, Dental A Team listeners. This is Kiera and I hope today is just an incredible day for you. I hope you guys are ready to be on the podcast, whether you're driving, listening to us as a team meeting, going to work, going for a run, going on a hike, driving in the car, whatever it is. I hope today is just an incredible day and I hope you remember dentistry really is the greatest place for us to be. I'm so excited to podcast. I'm your host Kiera Dett and truly I'm excited to help you make dentistry more fun, to make your day more fun.

because we have done over a thousand episodes. So if there's ever anything you're struggling with in your practice, be sure to head on over to TheDentalATeam.com click on our podcast tab and make sure that you download whatever podcast it is. Like you can type in case acceptance or overhead or PNL or staffing or hiring or hygiene. And every single episode we have ever done in the archive of the thousands, literally of episodes we have done, they're there for you.

And I just want to say thanks. Thanks for hanging out with us. Thanks for being part of our Dental A Team podcast family. If this podcast is serving you, if it's helped you, if this made you laugh, if it made your practice better, be sure to leave us a review and share this in groups. Honestly, our mission is to positively impact the world of dentistry in the greatest way possible and get this podcast into the hands of every single dental office out there. So share and hey, let's have a great day today because I wanted to go through three systems that every productive practice has in place. And honestly, a lot of practices don't have them.

This is something where like these high-performing practices, they don't just happen by accident. They run on systems and most practices are missing these top three. Like truly I've walked into hundreds and thousands of offices and I'm shocked that they don't have these three simple easy ones in place for them. ⁓ These right systems are going to help drive consistency, reduce your stress, increase your profitability and they're very, very easy for practices to implement. Now, just because something's easy doesn't mean that practices...

actually do it. So I want you to be part of the elite. You're part of Dental A Team. Why not tell you the best of the best of the best? I mean, why not? Like you're here, you're listening. Let's make your time effort energies worth it. I'm on board. Are you on board? Cause I think it'd be great. guys Dental A Team was truly created for you. We are obsessed with building smart, scalable practices and systems to help you have the life that you want to live. We want to make teams and practices happier. We want to make patient experience happier. And this is something where we don't want you working harder.

One of our top core values in the Dental A Team is ease. We want everything to be easy. As team members ourselves, we don't want to put hard things into place for teams. We don't want doctors to be working late nights and not spending time with their families. We want you to be profitable, happy, successful with ease. So the first system that I found that we've talked about many times, and I'll just go to a high level today because there are deeper podcasts on it, but to kind of break this down into the three simple, sexy systems that are not so sexy, but they really truly will help you drive.

profit, efficiency, happiness. And the number one, da-da-da-da, I hope you're ready for it, is block scheduling. Like yes, block scheduling, it's crazy. ⁓ Literate people reach out to us just to help them with block scheduling. And I am shocked because block scheduling is something where you literally can put it together in such high value ease. ⁓ I'm obsessed, we do have a block schedule template that we work with our practices. And it's one of those things where we keep making it like,

more and more and more and more and more because we realize there's easier things to do on it. But just as a quick sample, I really, really, really love helping offices make this so fun. Like, let's make it easy for you. Let's make this exciting for you. So I'm actually going to do a share screen. So if you guys are watching, amazing, hey, welcome, I'm super happy. And if you're not, that's okay. What we're going to do is I'll walk you through it as well. So if you're listening, driving the car,

but I will also try to share this with you. So on here, what I've done is we have actually created these boxes for you to fill in, okay? So we fill in all the green boxes and on the left-hand side, what I have is basically all of your procedures in the practice, what they are, how much time it's going to take you and how much it's going to cost you on average. Now we want time, if crown prep and buildup, how much time is that going to take you? Well, fantastic, it's gonna be an hour and a half. Awesome, put that in.

How much is the cost approximately? Don't go for your highest fee and don't go for your lowest fee. We wanna go right in that like sweet spot, middle spot. And then what about what providers? Cause some providers do procedures and others don't. So put that in there. We also wanna look for our new patients, our SRPs, how many perio maintenance as we have active patients over the last 18 months and 12 months to make sure we have enough blocks for that. We wanna go through our current hygiene spaces and our weekly availability.

I want to look back at last year and see how many pro fees we did, how many SRPs, how many periomaintenances would be needed based on that. And then any specialty procedures we've got, then we look at how many hygiene hours we're going to need for new patients, how many SRPs, how many hour pro fees, how many periomaintenances, and then our goals if we want any of those specialties. So that's like master sheet number one. Then we move into Monday, Tuesday, Wednesday, Thursday, Friday. This is awesome. You actually start to look, you know, every single week I need X number of new patient spots, X number of SRP spots.

X number of procedures. And what I love to do is at the top of this ⁓ Excel spreadsheet that I'll show you, I actually put dollar amounts for how much each hygiene group be producing, how much our assistant only columns are, and how much our doctor columns are. So when we look at that, it will actually give us a total production based on how much that procedure should cost us. Now, of course I could have an endo here, but I also could have a couple crowns there. So it's just a dollar amount approximately what I'm trying to do. And then what was really amazing is we'll get to a grand total page.

tab that will tell us what does our weekly total equal. Then we do a monthly total based on four weeks, it's gonna break it down. So in this practice example, their weekly total is about 94,000. That means their monthly total is about 379, giving them an annual total of 4.5. What's wild on this is this is a real practice. These are real offices doing this. And w...

3 Systems Every Productive Practice Has in Place