Brief summary of show:

In this episode of Dental Decoder's podcast, I'm joined by Katherine Eitel Belt, the powerhouse behind LionSpeak, a company specializing in communication coaching.

Katherine shares her journey from dental assistant to practice management consultant, ultimately focusing on helping teams communicate authentically and effectively. The discussion highlights key aspects of patient-facing, team-facing, and audience-facing communications.

Katherine offers invaluable advice for handling difficult conversations and emphasizes the significance of maintaining high standards while fostering strong relationships. The episode also explores the broader societal impact of effective communication, especially in turbulent times.

We talk about:

00:00 Intro
03:00 Engaging Staff Meetings
03:42 Team Communication Tips
06:16 Handling Difficult Conversations
09:38 Generational Differences in the Workforce
11:48 Leadership and Coaching Skills
18:59 Navigating Challenges and COVID-19
21:07 Resources and Contact Information
23:38 Signature Question and Conclusion

Connect with Katherine

Facebook: https://www.facebook.com/LionSpeak.net/
LinkedIn: https://www.linkedin.com/company/lionspeak/
X: https://x.com/Keitel1
YouTube: https://www.youtube.com/user/lionesslearning
Pinterest: https://uk.pinterest.com/lionspeak0431/
https://www.lionspeak.net/

Connect with me

Instagram: https://www.instagram.com/skfpracticesolutions/
Instagram: https://www.instagram.com/thedentaldecoders/
TikTok: https://www.tiktok.com/@skfpracticesolutions
TikTok: https://www.tiktok.com/@dentaldecoderspc
Facebook: https://www.facebook.com/skfpracticesolutions
Website: https://www.dentaldecoders.com