Podcast
DEO's Growth Secrets for Dental Organizations
Hosted by Emmet Scott - CEO, Growth Leader · EN
DEO's Growth Secrets for Dental Organizations is a dental business podcast for practice owners, operators, and dental group leaders looking to improve profitability, leadership, operations, and growth across single-location and multi-location dental practices.
Whether you're running your first practice, expanding into multiple locations, or leading a growing dental organization, this show is built for you.
Hosted by Emmet Scott, co-founder and CEO of the Dentist Entrepreneur Organization (DEO), along with DEO's coaches, the show features the operators who have built high-performing dental organizations and the industry experts working across thousands of practices.
Every episode unpacks what's actually driving growth right now: the systems, leadership, financial discipline, and operational strategies that help dental groups scale. From practice management and patient growth to acquisitions, culture, technology, and team development, you'll hear real-world lessons from leaders who are building modern dental organizations without sacrificing ownership, culture, or clinical autonomy.
Real operators. Real data. Real playbooks.
New episodes help you build a business that runs on systems instead of your sweat, so you can create more profit, more freedom, and more impact.
28episodes
Episodes
Newest firstAll episodes
256: What It Really Takes to Scale a Dental Practice
Jan 1500:27:36Tap to summarizeWhat if the real reason scaling feels harder is because your systems were never built to scale in the first place? Kendall sits down with Ted Wegman, co-founder of Access DSO Solutions, to break down what really goes wrong when dental groups grow too fast. Ted explains how practices hit facility bottlenecks, miss critical details, and end up with systems that don't talk to each other. Before they know it, owners are pulled back into decisions they thought growth would eliminate. He shares real stories from large dental groups that scaled right and wrong, why scalability and EBITDA drive real value, and how building systems before expansion creates freedom instead of friction. 📞 Connect with Ted Wegman 📧 Email: TWegman@AccessDSO.com 📱 Call/Text: (314) 497-0403 💡 Running your practice shouldn't feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/
Transcribe →255: How Dental Practices Unlock 30% More Revenue Through Revenue Cycle Management
Dec 3000:29:57Tap to summarizeWhat if the money problem in your practice isn't production, but what's happening after the patient leaves the chair? Many dental practices are busy and producing well, yet cash flow still feels tighter than it should. In this episode, Nina Lewis, VP of Revenue Cycle Management at SupportDDS, shares what she sees every day working with dental practices that believe they are collecting properly, only to discover hidden gaps behind the scenes. We talk about why AR totals can be misleading, why over-90 claims reveal where systems are failing, and a real story where internal EFT changes created major payment delays for a dental practice. It's a conversation that helps owners see where revenue can get stuck, and why noticing it sooner can make a meaningful difference. SupportDDS provides dental RCM-certified virtual team members who support billing, insurance verification, AR follow-up, and workflow optimization. Their team helps practices uncover gaps, reduce delays, and strengthen collections with consistency and clarity. If you are a current DEO member and a client of SupportDDS, you are eligible for a FREE Revenue Cycle Management Assessment valued at $1,800. 📅 Speak directly with Nina Lewis and reserve your session: 👉 https://calendly.com/nina-supportdds 💡 Running your practice shouldn't feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/
Transcribe →254: When Being a Great Dentist Stops Growing Your Dental Practice
Dec 1800:33:58Tap to summarizeWhat if the reason your practice isn't growing has nothing to do with your dentistry? In this episode, Dr. Kalpesh Patel shares the uncomfortable truth most dentist-owners learn the hard way: great clinical skill doesn't equal a scalable business. He walks through going from a single practice to multiple locations, the personal sacrifices nobody talks about, why leadership is the real constraint, and how shifting from "doctor" to "developer of people" changed everything. This is a raw conversation about growth, humility, systems, and what it really takes to build something that lasts. Ready to join DEO members who have already solved the challenges you are facing today? ✨ Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO member 👉https://deodentalgroup.com/interest/
Transcribe →253: The Hidden Revenue Gaps Quietly Draining Millions from Dental Practices
Dec 1000:33:14Tap to summarizeWhat if the revenue you think you're collecting is actually slipping through cracks you don't even know exist? In this episode, Racheal Grant, VP of Dental Sales at Medusind, explains how gaps in insurance verification, claim submission, and AR end up quietly draining practices. One missed step becomes a growing problem and as you scale, those problems multiply. Racheal shares why verification is the real tipping point, how AI and human expertise work together to protect your cash flow, and what leaders can do when their teams are stretched thin. If you've been sensing money is leaking somewhere...this episode shows exactly where to look. Want to connect with Racheal and explore Medusind's revenue cycle management solutions? 👉 Visit https://www.medusind.com/dental-rcm-solutions 💡 Running your practice shouldn't feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/
Transcribe →252: The Financial Playbook Dental Practice Owners Need to Stop Flying Blind
Dec 400:43:45Tap to summarizeWhat if the real reason you feel behind on taxes and cash flow is because you're still 'flying blind' financially? In this episode, Duckett Ladd's, Jared Duckett and Caleb Gussner, reveal why every dental practice owner needs a true financial playbook to make smarter decisions and avoid costly surprises. They break down the dangers of managing from your bank balance, how year-end tax strategies really work, and why understanding your financial statements is the first step toward more clarity...more profit...and more control. 👇Connect with Duckett Ladd Website: https://duckettladd.com/ YouTube: https://www.youtube.com/@duckettladd8797 Facebook: https://www.facebook.com/DuckettLadd LinkedIn: https://www.linkedin.com/company/duckett-ladd-llp/ 💡 Running your practice shouldn't feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/
Transcribe →251: Hard Truths Every Dentist Owner Must Learn
Nov 2000:59:17Tap to summarizeEver look around your practice and think, "How am I supposed to lead this team when I'm still figuring things out myself?" In this episode, host Jordin McEntire sits down with Dr. Tyler Tolbert, owner of Smile Now Dentures and Implants, to unpack the real journey behind growing a dental organization. Tyler shares the moments most owners hide. The tough partnership decisions, the people challenges, the chaos of growth, and the clarity that comes when you stop pretending to know it all and surround yourself with the right leaders who have walked the same path. Ready to join DEO members who have already solved the challenges you are facing today? ✨ Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO member 👉https://deodentalgroup.com/interest/
Transcribe →250: What Happens When Your Front Desk Quits and No One Can Fill the Role in Your Dental Practice
Nov 1300:49:00Tap to summarizeIf your best front desk team member quit tomorrow, how fast would your new patient numbers start to drop? In this episode, host Emmet Scott sits down with Miles Beckett, CEO and Co Founder of Flossy, to unpack the real story of a high volume practice that lost over half its new patient flow when one team member walked out. Miles shares what happens when calls slip to voicemail, why booking rates collapse in seconds, and how practices using Fiona are adding 50 plus new patients a month by removing hidden friction and giving patients what they actually want. It is simple, uncomfortable, and exactly what growth minded owners need to hear. 🎁 Special Offer for Listeners If you sign up for Flossy, your onboarding and set up fees are waived when you mention this podcast. 👇 Connect with Flossy 🌐 www.flossy.com 🔗 www.linkedin.com/company/flossy 👇 Connect with Miles Beckett 🐦 www.x.com/mbeckett 🔗 www.linkedin.com/in/miles-beckett 💡 Running your practice shouldn't feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/
Transcribe →207: Building People-First Cultures to Attract and Retain Top Talent
Sep 26, 2024Tap to summarizeJake Puhl, CEO of the Dentist Entrepreneur Organization, hosts Jamie Viramontes, Founder and CEO of Konnect. Jamie shares insights from his 25-year career in human resources, discussing how to attract and retain top talent in the dental industry. They explore the current labor challenges, such as managing generational gaps and creating engaging workplace cultures. Jamie emphasizes the importance of connecting with employees and developing career paths to improve retention. He also discusses the ROI of effective HR strategies and how Konnect helps dental practices build scalable, people-first cultures. Connect with Jamie Viramontes: LinkedIn: http://www.linkedin.com/in/jamiemichaelv To learn more about Konnect visit👉 Website: https://www.hrkonnect.com/ LinkedIn: http://www.linkedin.com/company/konnectme
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