45:I[185,["/_next/static/chunks/08z4tkzvltetr.js","/_next/static/chunks/121~yigv24_j6.js","/_next/static/chunks/0a~e7k..h6jfc.js","/_next/static/chunks/0za7dr7c2y81~.js","/_next/static/chunks/03klviw01y.ih.js","/_next/static/chunks/0gx_3vy1-syt4.js","/_next/static/chunks/0i6hzvr84kc1r.js"],"SendEmailButton"] 47:I[63625,["/_next/static/chunks/08z4tkzvltetr.js","/_next/static/chunks/121~yigv24_j6.js","/_next/static/chunks/0a~e7k..h6jfc.js","/_next/static/chunks/0za7dr7c2y81~.js","/_next/static/chunks/03klviw01y.ih.js","/_next/static/chunks/0gx_3vy1-syt4.js","/_next/static/chunks/0i6hzvr84kc1r.js"],"AddToLibraryButton"] 48:I[29721,["/_next/static/chunks/08z4tkzvltetr.js","/_next/static/chunks/121~yigv24_j6.js","/_next/static/chunks/0a~e7k..h6jfc.js","/_next/static/chunks/0za7dr7c2y81~.js","/_next/static/chunks/03klviw01y.ih.js","/_next/static/chunks/0gx_3vy1-syt4.js","/_next/static/chunks/0i6hzvr84kc1r.js"],"ShareButton"] 49:I[58016,["/_next/static/chunks/08z4tkzvltetr.js","/_next/static/chunks/121~yigv24_j6.js","/_next/static/chunks/0a~e7k..h6jfc.js","/_next/static/chunks/0za7dr7c2y81~.js","/_next/static/chunks/03klviw01y.ih.js","/_next/static/chunks/0gx_3vy1-syt4.js","/_next/static/chunks/0i6hzvr84kc1r.js"],"ProcessEpisodeButton"] 4a:I[45269,["/_next/static/chunks/08z4tkzvltetr.js","/_next/static/chunks/121~yigv24_j6.js","/_next/static/chunks/0a~e7k..h6jfc.js","/_next/static/chunks/0za7dr7c2y81~.js","/_next/static/chunks/03klviw01y.ih.js","/_next/static/chunks/0gx_3vy1-syt4.js","/_next/static/chunks/0i6hzvr84kc1r.js"],"SignupCTA"] 3d:["$","time",null,{"dateTime":"2023-01-04T17:01:14.000Z","children":"January 4, 2023"}] 3e:["$","span",null,{"aria-hidden":true,"children":"·"}] 3f:["$","span",null,{"children":"01:00:29"}] 46:T542,

Aujourd’hui, nous discutons avec Marie-Ève Bélanger, chef de service et de design d’expérience chez Soins virtuels | Telus Santé. Nous discutons de ce qu’est le design de service, comment les histoires influencent les expériences. Nous parlons également de l’importance de la collaboration entre les divers intervenants.es lors d’un processus de design et du réseautage professionnel ainsi que de l’avantage de la versatilité dans la créativité.

ressources:

I mother earth - visuels d’albums musicaux https://www.discogs.com/fr/artist/368451-I-Mother-Earth
ThingTank Lab - https://www.criticalmaking.com/ddimit/
Agence Normative https://www.normative.com/
Agence Bridgeable https://www.bridgeable.com/
Service Design Canada https://sdcanada.ca/fr/
Good Services, Lou Downe https://www.goodreads.com/book/show/51209181-good-services

https://www.linkedin.com/in/mebelanger/
https://twitter.com/wrongposture