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In today’s workforce, there’s a wide range of definitions of what makes a good leader and how to develop them. There are several essential leadership qualities that stand out, which we discuss in this episode of the “Made in the Americas” podcast with Oscar de Bok, Global CEO for DHL Supply Chain and Member of the Board of Management.

In this two-part series on leadership, Oscar provides insights on his journey as a leader, essentials on leading through a crisis, and leveraging the head, heart and guts attributes, among other topics.

Useful links:

DPDHL Group’s Strategy 2025

Employee development and leading with head, heart and guts

Book: Head, Heart & Guts: How the World’s Best Companies Develop Complete Leaders

Follow DHL Americas on X @DHLAmericas and Instagram @DHLAmericas

Leading with head, heart and guts