Patrick Cattoor , Vice President of Operations at My Burger, joins Shawn Walchef on Digital Hospitality to discuss how the Twin Cities burger brand has scaled to 11 locations without losing its focus on people and service. Cattoor shares how his background in public accounting shaped his approach to operations, labor, and leadership, and why hospitality in a quick service environment requires intentional systems. He explains how partnering with rightwork brought clarity to scheduling, reduced manager stress, and helped My Burger grow with confidence instead of chaos.Interview Takeaways: Systems That Protect Hospitality – Patrick Cattoor believes growth only works when systems reduce pressure on people. As My Burger scaled to 11 locations, he focused on tools that give managers time and clarity, allowing hospitality to show up naturally on the floor instead of getting buried under admin work. Labor Clarity Builds Confident Managers – Scheduling is one of the most sensitive jobs in a...